Helping Improve Business performance

© Abiba Systems | www.abibasystems.com

 Telecom industry today
Vibrant and Fast Evolving
Rapid advances in technology
Regulations and licensing –major factors

Challenges facing telecom

Huge and rapidly growing subscriber base
Intense competitive pressure
Declining ARPUs
Threat of churn
High expectations of customer service levels
On demand service offering

© Abiba Systems | www.abibasystems.com

 CURRENT challenges in information management

Multiple OSS/BSS systems covering different business functions

Limited integration of data across operators
Business user dependent on IT for on-demand information and analysis
Most analysis on past information and not based on real-time data

Business Intelligence is a solution for these challenges

BI helps operators learn from the past, understand the present and plan for
the future. It provides –
• Integration across data sources
• Transforms data into knowledge based on business rules
• Empowers business users to make informed decisions
• Supports on-demand and real-time information analysis

© Abiba Systems | www.abibasystems.com

 • We are a Technology firm focused on being a Business Intelligence partner of choice
for Global Corporations
• We use advanced analytics tools customized to meet industry specific requirements.
Our approach
• We understand the business, the business user requirements and then provide
the appropriate and cost effective solution.
Our solution highlights
• Right B.I solution
• Rapid deployment for quick wins
• User friendly solutions to improve end user product utilization
• Lower TCO to ensure higher ROI
ABIBA Management
• Promoter team have several decades of experience globally in companies in Europe,
North America, Asia and Africa
• Senior management team is highly qualified with experience in management and
technology

© Abiba Systems | www.abibasystems.com

 Multiple Presentation
Summary and analysis tools
* Integrated Executive Performance *Offers Analytical dashboard
Management system.
*Multidimensional analysis
Preconfigured Business Performance
*Trending Solution
indicators (KPIs) for senior management
*Early Warning Solution
* Modules for main business functions
– Activation, Roaming, Revenue, Sales

TeleView TM

* Drill Down Feature

* Support for integration with DW
* Email and SMS alerts
* Data Integration disparate sources
*Automated Alerts
* Modular architecture
*Configurable Business Rules

Data Management Key Features

© Abiba Systems | www.abibasystems.com

 User Interface
• Graphical presentation
• Slice-Dice and Drill downs
• Multi-level filtering
• Create-Your Query
• Bookmark feature
• Range and value based selection
• Commenting by users
• Collaborative BI – Email of user
defined queries and comments
• Export to excel and PDF formats
• Direct Print option

Data Access and Management

• Start Schema driven data model

• In-Built Data extraction and Loading (ETL) tool
• Data models seamlessly integrated with @Billity
• Data source agnostic – access data in different formats and sources

© Abiba Systems | www.abibasystems.com

 TeleView TM helps to
• Analyse a key operations metric from different dimensions
• Obtain early warning of poor performance
• Identify the root cause
• Highlight the concern and area of improvement AND
• Share with Business teams for corrective action

© Abiba Systems | www.abibasystems.com

 Dashboard
1. Check the overall performance of Sales Channel.
2. Drill down to check the Distributor/Dealer level
performance.
Trending
*A Business Problem - Drop in
1. Analyze the performance in different segments
Sales and Recharges. over time .

*Approach – To analyse the Cube View

1 Perform Multidimensional OLAP Analysis across
performance of different vendors time, region and Product.
using TeleView. 2 Use filter and drill down to required dealers.

Fact Based coloring

1. Selective query on performance to highlight
good and poor performing segment

Collaborative BI
1. Save comments for sharing with Sales Managers
2. Email analysis and queries

© Abiba Systems | www.abibasystems.com

 Teleview dashboard – For
Senior management.

KPI’s for different

business functions is pre-
configured – Summary
and segment wise

For Summary and drill-

down analysis of KPIs

© Abiba Systems | www.abibasystems.com

 Month wise Difference between actual and budget

Growth for different

Segments

Actual closer to budget Actual is less than budget Product wise variance of Actual
against budget

© Abiba Systems | www.abibasystems.com

 Trend View is a
reporting and
Cube selection
Analysis tool.
Dimension
selection
Analyse trend of
performance
Dimension level
across segments
and also predict
future
Select Measures
performance.

select for
prediction

© Abiba Systems | www.abibasystems.com

 Cube view – interactive,
Cube selection
multidimensional analysis.
Helps with detailed
analysis.
Dimension level
By selecting Region,
Dimension selection Product and Dealer channel
and using filters, poor
Select Measures performing segments for
recharges can be identified

Filtering

© Abiba Systems | www.abibasystems.com

 Fact based coloring – identify month and recharge vouchers with value below targets

Coloring and filtering.

Colour and Filter to

highlight performance.
Save and comment on
this information to
share with Sales
Managers

© Abiba Systems | www.abibasystems.com

 • Telecom specific KPI and analysis pre-configured

• Multi-level visibility to pan-organisation performance

• Business user driven analysis

• Faster Implementation timelines – 6 -10 weeks from commencement

• Scalable to a full fledged Data Warehouse based on client requirements.

• Least Total Cost of Ownership – Lower Upfront Investments, lower investment
in Hardware and optimum operational expenses.

© Abiba Systems | www.abibasystems.com

© Abiba Systems | www.abibasystems.com
© Abiba Systems | www.abibasystems.com