MOTIVATION

Learnings from the book

“How to motivate people”

Compiled by:-
Arvind
Sarang and
Devendra
What is motivation ?

Motivation is the drive from within

a person to achieve something.

NESFV WSCA-VMTM 2002 3

Why is motivation
necessary

?
NESFV WSCA-VMTM 2002 4
Human ability index

90 to 100% God gifted

30 to 90% Affected by
motivation

0 to 30% Basic skills

NESFV WSCA-VMTM 2002 5

 Hertzberg’s motivation theory

There are two factors that affect motivation

• THE SATISFYING FACTORS (require intrinsic motivation)

• THE DISSATISFYING FACTORS (require extrinsic motivation)

NESFV WSCA-VMTM 2002 6

The
satisfying
factors

NESFV WSCA-VMTM 2002 7

Achievement

NESFV WSCA-VMTM 2002 8

Recognition

NESFV WSCA-VMTM 2002 9

Responsibilities

NESFV WSCA-VMTM 2002 10

Work itself

NESFV WSCA-VMTM 2002 11

The satisfying factors
Achievement
Recognition
Responsibilities
Work itself

NESFV WSCA-VMTM 2002 12

 Achievement
Indicators Results
• Powerful Vision • Excellence in the • Earn high trust
• High goals quality of delivery • Image of total
• Speed in all actions honesty
• High energy level
• • Gain high respect
• Team work Put their best
people on biggest from everyone
• Stretch targets growth opportunities, • Long term career
• Always proactive not on the biggest growth
problems
• Humble

NESFV WSCA-VMTM 2002 13

 Achievement
Indicators Results
• Perfection in work • Participative leaders • Image of absolute
• Selfless • Proud to be integrity
associated with
the company

NESFV WSCA-VMTM 2002 14

 Recognition

Indicators Results
• Habit of taking • Punctual
challenges • Passion for
• Work is worship work
• Stretch • Missionary zeal
• Risk taker
working hours
• Positive mindset • Highly consistent in
• Hard working
results
• Engage in healthy • Give recognition
dialogue to others
• Courageous • Highly disciplined

NESFV WSCA-VMTM 2002 15

 Responsibility
Indicators Results

• Always undertake • Ownership for • Increased

extended responsibility work responsibility
• Takes accountability • Delegate authority • Improved
for result to subordinates knowledge
• In-depth knowledge • Habit of working • Highly acceptable
with no
• Go to extreme extravagance • High self esteem
lengths to fulfil • Internal will to
their responsibilities achieve excellence
NESFV WSCA-VMTM 2002 16
 Responsibility
Indicators Results

• Humility to accept • Honest working based • Give sustained

facts / logic on facts results

NESFV WSCA-VMTM 2002 17

 Work itself
Indicators Results

• Takes fast decisions • Open and transparent • Admirable

working
• Gives no excuses / •
explanations Solution provider
• Dependable
• Always makes • Habit of doing
the work simple creative work
• Role model
• Habit of systematic • Spends company’s
problem solving money as if it his own
money and therefore
• Always practices
does not burn
self management
company’s money
NESFV WSCA-VMTM 2002 18
 Work itself
Indicators Results

• Breaks barriers • Perfect leader

between people
and all departments

NESFV WSCA-VMTM 2002 19

Self motivated people

NESFV WSCA-VMTM 2002 20

Ajim Premji

• Passion of his life - World class professionalism.

• Simple living, no showmanship.

• Talks of excellence rather than his wealth.

NESFV WSCA-VMTM 2002 21

Dhirubhai Ambani

• Very high goals.

• An achiever.

• From petrol pump assistant became richest man due to

high goals.

NESFV WSCA-VMTM 2002 22

Abdul Kalam Azad

• Very ordinary man with clear mission.

• No ego.
• High goal.
• Highly committed.

NESFV WSCA-VMTM 2002 23

Mahatma Gandhi

• A man known for his honesty, integrity, courage

and commitment.

NESFV WSCA-VMTM 2002 24

Subash Chandra Bose

• He had missionary zeal.

• He was challenge taker.
• He followed the path which no one could have
thought of.

NESFV WSCA-VMTM 2002 25

Sardar Patel

• Courage to fight against the mighty British empire.

• He was known as the Iron man of India.

NESFV WSCA-VMTM 2002 26

Kalpana Chawla
• She was a challenge taker.
• Accomplished high goals by courage.
• Admirable.
• Hardworking.
• Knowledgeable hence sent to space for
research.
• Good behavior, mixed with team.
• Harmonious working.

NESFV WSCA-VMTM 2002 27

G D Birla

He had a powerful vision of India's industrial growth.

NESFV WSCA-VMTM 2002 28

Jamshedji Tata
• He is considered to be the path-finder
of modern industrial builders.

• Known for his acumen and enthusiasm.

• Courageous.

NESFV WSCA-VMTM 2002 29

NR Narayana Murthy
• High goals.
• Despite his wealth travels in a ordinary class.
• Despite his wealth wears ordinary clothes.
• Despite his wealth lives in a middle class home.
• Despite his wealth has no servant,his wife cooks
food.
• No materialism.
• He is known for his simplicity and helping
mentality.

NESFV WSCA-VMTM 2002 30

Rahul Dravid

• Mr. Dependable
• Modest
• Takes increased responsibility

NESFV WSCA-VMTM 2002 31

Virendra Shewag

• High goals
• Resilience
• Courageous

NESFV WSCA-VMTM 2002 32

Sachin Tendulkar

• Role model
• Consistent achiever
• Admirable
• Team player
• No selfishness
• No ego
• Work for nation
• High self esteem
NESFV WSCA-VMTM 2002 33
The
dissatisfying
factors

NESFV WSCA-VMTM 2002 34

Company policies and
Salary
administration

NESFV WSCA-VMTM 2002 35

Status

NESFV WSCA-VMTM 2002 36

Working conditions

NESFV WSCA-VMTM 2002 37

Personal life

NESFV WSCA-VMTM 2002 38

Relationship with
colleagues

NESFV WSCA-VMTM 2002 39

Security

NESFV WSCA-VMTM 2002 40

Supervision

NESFV WSCA-VMTM 2002 41

The dissatisfying factors

• Company policies and administration

• Salary
• Status
• Working conditions
• Personal life
• Relationship with peers
• Security
• Supervision
NESFV WSCA-VMTM 2002 42
 Interpersonal relationship matrix
Known to self Not known to self
OPEN BLIND
While working I keep in mind I have a myth about my
that others are well aware of capability and I don’t know my
real strength but others are very
each and every action of mine well aware of my abilities so I
Known We know each others feelings,
should seek insights from others
to motives,behaviors, wants, that will help me to improve
others needs & desires thus our myself.
relationship is more valuable.
HIDDEN UNKNOWN
I am new to the environment
I presume that others will not be therefore my colleagues do not
Not able to know about my wrong
known doings or hiding information know anything about me.
to etc. I am terribly mistaken.If I Exchange of information triggers
others share everything I have, it will new awareness for personal
increase the value of my
relationship and trustworthiness growth, thus increasing the value
with my colleagues.NESFV WSCA-VMTMof my contribution to my
2002 43
colleagues.
Company policies and administration
ISSUES SIGNS RESULTS

• Punctuality • Always disgruntled • Trustworthiness ?

• Always having • Honesty ?

• Promotion personal grievances
• Wasting time
• Power • Reliability ?
• Gossiping
• Status

NESFV WSCA-VMTM 2002 44

Company policies and administration
ISSUES SIGNS RESULTS

• Benefits • Criticizing / challenging • Short tenure

company policies
• Personal greed • Looses respect
• Poor speed of work

• Short term benefits • Bad feelings

• Manipulation to
sabotage company
policies and goals

NESFV WSCA-VMTM 2002 45

 Salary
ISSUES SIGNS RESULTS

• Hunger for money. • Increase in output is • Poor performance

for name sake
• Does not link his
• Slow growth
salary to his actual • Lack of interest
ability / value
• Carelessness • Poor reliability
addition.
• Unwanted • Slow pace of work
comparison of salary/ • Poor work
• Runs away from enjoyment
benefits & perks with
responsibility.
others.

NESFV WSCA-VMTM 2002 46

 Salary
ISSUES SIGNS RESULTS
• Emotional • Creates environment • Known as
blackmailing for personal benefits. opportunist.
• Looses direction.
• Poor quality of
his output
• Always dissatisfied
with increment

NESFV WSCA-VMTM 2002 47

 Status
ISSUES SIGNS RESULTS
• Always seeks • Habit of giving
• Unable to deliver his
higher designation excuses /
best
explanations
• Always seeks • Lack of
higher facilities interest in • Stops learning
• Wants his involvement his work
in every decision
• Comparison • Becomes poor team
• Wants‘yes man’ of facilities player
around him
with others

NESFV WSCA-VMTM 2002 48

 Status
ISSUES SIGNS RESULTS

• Always seeking • Creating

• Looses respect with
self praise background
colleagues
for undue
• Making unwanted benefits • Poor reliability
outside visits
• Always criticizing • Mediocre / poor
• Makes himself the colleagues performance
focus point instead
of focusing on his
work / responsibilities

NESFV WSCA-VMTM 2002 49

 Working conditions
ISSUES SIGNS RESULTS

• Always seeking • Shows discomfort • Dedication for work ?

comfort zone for with every
himself responsibility
• Interest in work ?
• Always seeking
• Poor punctuality
easy responsibilities
• Lack of interest

• Skips
responsibilities

NESFV WSCA-VMTM 2002 50

 Working conditions
ISSUES SIGNS RESULTS

• Always resisting • Passing • Commitment ?

change responsibilities
to others

• Blaming weather • Poor commitment • Consistency

conditions to responsibilities in performance ?

NESFV WSCA-VMTM 2002 51

 Personal life
ISSUES SIGNS RESULTS

• Looking at the clock to • Incomplete work • Status quo

go home
• Priority for personal
interests • Taking company’s
work casually
• Travelling in the name of
• Excuses / • Career growth
company’s work
explanations for retarded
• Always seeking
every failure
undue facilities
• Having personal gains at • Irresponsible
company’s expense
NESFV WSCA-VMTM 2002 52
 Relationship with colleagues

ISSUES SIGNS RESULTS

• Poor communication • Giving excuses • Never admirable

• Blaming team work • Dishonest

• Poor teamwork
• Poor collaborative • Working alone • Cannot be relied
work
• Hiding information • Short tenure
• Poor brainstorming
• Poor participation • Can be boss not
• Poor consultation • Skipping leader.
responsibility • Poor integrity
NESFV WSCA-VMTM 2002 53
 Relationship with colleagues
ISSUES SIGNS RESULTS

• Unruly behavior • Poor respect in

• Dictator
• Humiliating others the organization.
• Manipulate people
not manage the • Defaming colleagues • All these factors
system • Staging dramas lead to unhealthy /
• Playing politics non enjoyable
• Interference in with colleagues environment in the
others work company
• Trying to sabotage
colleagues career
growth
NESFV WSCA-VMTM 2002 54
 Relationship with colleagues
ISSUES SIGNS RESULTS

• Takes credit of • Deprives colleagues • Becomes a big

good work done from recognition politician
by colleagues • Poor improvement of
• Actually he is
• Maintains double something but shows capability / skills in
standards himself to be the himself and his
opposite of his colleagues
• Always wearing
a mask true self. • Dubious image
• Always has • Poor growth of
• Incompetent dummies as knowledge
subordinates subordinates. • Poor performance
NESFV WSCA-VMTM 2002 55
 Security
ISSUES SIGNS RESULTS

• Poor leadership • Running away from • Stagnant

responsibility competency
• Poor job • Criticizing management
• Poor confidence
descriptions
• Poor reliability
• Poor transparency • Habit of blaming
transparency
• Poor integrity
• Passing buck to others

NESFV WSCA-VMTM 2002 56

 Security
ISSUES SIGNS RESULTS

• Focus on seeking • Always seeking • Short tenure

job continuity for comfort zone
personal gains
• Creating unnecessary
rather than for • Reactive to his
anxiety / tension
business results. responsibility
• Poor • Becomes frog in the
communication. • Habit of zero well
stretch
• Working alone.

NESFV WSCA-VMTM 2002 57

 Supervision
ISSUES SIGNS RESULTS

• Unhealthy style • Lack of interest towards • Can never be a

of working company’s work Mentor

• Poor interaction • Blaming system for his

with colleagues failures • Can never be a
Leader
• Poor coordination • Attacking persons rather
with colleagues than problem

NESFV WSCA-VMTM 2002 58

 Supervision
ISSUES SIGNS RESULTS

• Manipulative • Making false stories • Integrity ?

strategy maker
• Always telling history
• Manipulative • Never admired
communicator • Always living in the
past glory.

NESFV WSCA-VMTM 2002 59

 Judgement of
motivation level
ISSUES JUDGEMENT RESULTS

To all related Motivated

Communication
Hiding Not motivated
Others Motivated
Credit
Self Not motivated
Relates
Company Motivated
matters,issues Keeps aloof Not motivated
Feelings Open Motivated

Hidden Not motivated

NESFV WSCA-VMTM 2002 60
 Judgement of
motivation level
ISSUES JUDGEMENT RESULTS

Harmonious Motivated
Peer relations
Blaming Not motivated
Failures Themselves Motivated
Others Not motivated
Long term Motivated
Focus on results
Short term Not motivated
Workmanship Working like a Motivated
horse
Showmanship Not motivated
NESFV WSCA-VMTM 2002 61
Darwin said 150 years ago

It is not the strongest of the species

that survives,not the most intelligent,
but the most responsive to CHANGE.

NESFV WSCA-VMTM 2002 62

Your destiny is in your hands.
You can change it.
Your actions can change your destiny
for the better.
If you decide from your heart, you can
move away from the dissatisfying
factors, towards the satisfying factors to
make your life meaningful.
NESFV WSCA-VMTM 2002 63
THE END

NESFV WSCA-VMTM 2002 64