Some BTS Alarms and Solutions

10758 DHEU Board Communication Alarm
Alarm Meaning
1. Description
This alarm is reported when communications between the DHEU and the TMU are abnormal.
The alarm severity is major.
2. Parameters
Name
Description
The number of the site where the faulty board or module is located.
Site No.
Value range: 0-2047
The type of the site where the faulty board or module is located.
Site Style
15: BTS3012AE
The ID of the faulty board or module.
Card ID
74:DHEU
The number of the faulty board or module.
Card No.
74:DHEU
Alarm sub-category number
Sub No.
255: None
Index of the cell where the board or module is located
Cell ID.
0-2047: Cell index of the faulty cell in the data configuration

65535: None
Alarm Impact
1. Impact on System
The running status of the DHEU cannot be obtained when the alarm is generated.
2. System Self-processing
None.
Alarm Handling
1. Possible Causes
1
1) The DHEU is not powered on.

2) The communication cables of the DHEU are not in good contact.
3) The communication cables of the DHEU are faulty. 4) The DHEC is faulty.
2. Handling Suggestions
1) Check whether the DHEU is powered on.
a) Check whether the DHEU is powered on.
Y=> Go to step 2).
N=> Go to step b).
b) Power on the DHEU.
Observe whether the alarm is cleared after the DHEU is powered on.
Y=> The alarm is cleared. Alarm handling is complete.
N=> The alarm is not cleared. Go to step 2).
2) Check whether the communication cables of the DHEU are in good contact.
a) Check whether the communication cables of the DHEU are in good contact.
Y=> Go to step 3).
N=> Go to b).
b) Reconnect the communication cables of the DHEU. Observe whether the alarm is cleared
after the reconnection.
3) Replace the communication cables of the DHEU.
Observe whether the alarm is cleared after the replacement.
4) Replace the DHEC.
Observe whether the alarm is cleared after the replacement.
2
Y=>The alarm is cleared. Alarm handling is complete.

N=> The alarm is not cleared. Please contact Huawei Customer Service Center.
5646 PSU Comm. Alarm

Alarm Meaning
1. Description
The communications between the PSU and the PMU in the power system fails or the PMU
detects that the configured power module is out of position.
The severity of this alarm is critical.
2. Parameters
Name
Description
The number of the site where the faulty board or module is located.
Site No.
Value range: 0-2047
The type of the site where the faulty board or module is located.
12: BTS3012
Site Style 13: BTS3006C
14: BTS3002E
15: BTS3012AE
The ID of the faulty board or module.
Card ID
72: DPMU
The number of the faulty board or module.
Card No.
0-8: DPMU
Sub No.
Alarm sub-category number.

Sub No.0: Power Supply Unit (PSU) 0 communication alarm.
Sub No.1: PSU 1 communication alarm.

Cell ID.

65535: None
Alarm Impact
1. Impact on System
The power supply and the BTS services may be interrupted.
None.
Alarm Handling
1. Possible Causes
The communications between the PSU and the PMU in the power system fails.
The PMU detects that the configured power module is out of position.
The corresponding PSU is faulty.
1) Check whether the power module is correctly configured.
Check whether the number of power modules configured on the LMT is the same with the
actual configuration.
Y=> Go to step 3).
N=> Go to step 2).
2) Reconfigure the module. See if the alarm is cleared.

Y=> The alarm is cleared. The alarm handling is complete.
N=> Go to step 3).
3) Check whether the PSU and PMU in the power system are secure.
a) Check whether the PSU and PMU are tightly inserted.
Y=> Go to step 4).
N=> Go to b).
b) Pull out the board and tightly insert it. See if the alarm is cleared.
Y=> The alarm is cleared. The alarm handling is complete.
N=> Go to step 4).
4) Replace the faulty PSU. See if the alarm is cleared.
Y=>The alarm is cleared. The alarm handling is complete.
N=>The alarm is not cleared. Please contact Huawei Customer Service Center.
6420 Board Communication Alarm

Alarm Meaning
1. Description
The alarm is reported when communication between the DEMU and DTMU interrupts.
The alarm severity is critical.
2. Parameters
Name
Description
Site No. of the faulty board or module
Site No.
Value range: 0-2047
Site type of the faulty board or module

Site type
12: BTS3012
15: BTS3012AE
Type of the faulty board or module
Board ID
70:DEMU
No. of the faulty board or module
Board No.
0-2: DEMU
Sub No.
255: None
Cell ID.

65535: None
Alarm Impact
1. Impact on System
The DEMU cannot report the alarm.
None.
Alarm Handling
1. Possible Causes
1) The CBUS3 is faulty.
2) The cables of the environment monitoring module are faulty. Or the DEMU is not inserted
tight.
3) The environment monitoring module is faulty.
1) Judge the causes according to other alarm information.
Check if there are board alarms of other CBUS3 on the LMT.
Y=> Go to "Alarm Handling of CBUS3".
6
N=> Go to Step 2).

2) Find out other causes.
a) Check if the indicator on the near end is on.
Y=> Go to Step b.
N=> Power on the DEMU and check if the alarm is cleared .
b) Make sure that the DEMU is properly connected to the backplane.
Y=> The alarm is cleared.
N=> Go to step c.
c) Securely connect the DEMU and the backplane and see if the alarm is cleared.
5292 Board Communication Alarm

Alarm Meaning
1. Description
This alarm is reported when the main controlling module detects abnormal communication
between it and the radio frequency (RF) front module.
2. Parameters
Name
Description
Site No.
Value range: 0-2047
Site type
12: BTS3012
15: BTS3012AE

Board ID 66: DDPU/DDPM
75:DFCU
Board No.
Value range: 0-35
Sub No.
255: None
Cell ID.

65535: None
Alarm Impact
1. Impact on System
This alarm indicates that communication is unavailable between the main controlling module
and the RF front module. As all the alarms of the RF front module are reported through the
main controlling module, this alarm cannot be monitored in the BSC.
If there is not other problem with the RF front module, the basic services can go on.
None.
Alarm Handling
1. Possible Causes
1) The corresponding RF module is not installed.
2) The communication interface board in the RF front module is faulty.
1) Check if the RF module has been installed and powered on.
Check if the RF module has been installed and powered on.
Y=> Go to Step 2).
N=> The RF module has not been installed or powered on. Install it and connect the cables.
Then go to Step 3).
2) Check the cables between the RF front module and the main controlling module.
Plug out the serial port cable of the RF front module and see if the terminal and the terminal
cable are normal.
Y=> Plug in the serial port cable of the RF front module and go to Step 3).
N=> Adjust the terminal and the terminal cable. Then go to Step 3).
3) Check whether the alarm is cleared.
Connect the cables of the RF front module properly and power it on. Check whether the alarm
is cleared.
Y=> The alarm is cleared. Alarm handling is completed.
9734 Temperature Sensor Fault

Alarm Meaning
1. Description
This alarm is reported when communication between the NFCB and the temperature sensors
on the NFCB and air intake vent is interrupted.
2. Parameters
Name
Description
Site No.
Value range: 0-2047
Site type
12: BTS3012
15: BTS3012AE
Board ID Type of the faulty board or module
69: NFCB
Board No.
0-5: NFCB
Sub No.
0: The temperature sensor in the air inlet is faulty.

1: The temperature sensor in the fan box is faulty.
Cell ID.

65535: None
Alarm Impact
1. Impact on System
The fan box cannot communicate with the DTMU, report the alarm or adjust the speed
through the main control unit. The fan is automatically set to full speed after the alarm.
None.
Alarm Handling
1. Possible Causes
1) The temperature sensor in the air inlet is faulty.
2) The cables of the temperature sensor in the air inlet are faulty.
3) The fan box is faulty.
None.
2) Find out other causes.
a) Start the board by software or hardware reset. Check if the alarm is cleared.
Y=>The alarm is not cleared. Go to Step b.
10
N=> The alarm is cleared.

b) For the temperature sensor of the air inlet fault, make sure that the cables on the front panel
of the fan box and the interface board of the temperature sensor are properly connected. Then
check if the alarm is cleared.
N=> The alarm is not cleared. Go to Step c.
c) Replace the interface board of the temperature sensor at the air inlet. Check if the alarm is
cleared.
N=> The alarm is not cleared. Go to Step d
d) Check whether the fan box is faulty.
Y=> Replace the fan box.
N=> Please contact Huawei Customer Service Center.
6980 PSU Communication Alarm

Alarm Meaning
1. Description
This alarm is triggered when the communication between the PMU and the PSU is
interrupted.
The severity of this alarm is minor.
2. Parameters
Name
Description
Number of the site where the faulty board or module is located
Site No.
Value range: 0-2047
Site type
Type of the site where the faulty board or module is located

3: BTS30
11
5: BTS312
10: BTS3012A
11: BTS3006A
12: BTS3012
13: BTS3006C
14: BTS3002E
15: BTS3012AE
Board ID
84: PSU
Number of the faulty board or module
Board No.
0: PSU 0
Sub No.
255: None
Cell ID.

65535: None
Alarm Impact
1. Impact on System
When the communication between the PSU and the PMU is interrupted, the PMU cannot
monitor the PSU, and the PSU related alarms cannot be reported to the PMU.
None.
Alarm Handling
1. Possible Causes
1) The communication between the PSU and the PMU is interrupted. Any fault of the devices
on the communication link will lead to this alarm.
2) The power supply has not been installed.
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1) Check whether the PSU has been installed
If this alarm occurs to all of the PSUs installed, go to Step 3); if otherwise, check whether the
PSU has been installed.
Y=>Go to Step 2).
N=>Install the PSU. View whether the alarm is cleared.
2) Check whether the PSU is faulty.
Y=>Replace the PSU if faulty.
N=>Go to Step 3).
3) Check whether the PMU is faulty.
Replace the PMU if faulty. View whether the alarm is cleared.
Y=> The alarm handling ends.
N=> Go to Step 4).
4) Check whether the backplane of the power supply is faulty.
Replace the backplane of the power supply. View whether the alarm is cleared.
Y=> The alarm handling ends.
N=> Huawei Customer Service Center to replace the backplane of the power supply .
5328 Level 2 VSWR Alarm

Alarm Meaning
1. Description
The DUP Unit reports a VSWR alarm when detecting that the VSWR on antenna port A or
antennal port B is greater than Serious Standing Wave Radio Alarm Threshold (default
Value: 3.0).
2. Parameters
13
Name
Description
Site No.
Value range: 0-2047
12: BTS3012
Site type
13: BTS3006C
14: BTS3002E
15: BTS3012AE
Board ID
66: DUP Unit
Board No.
Value range: 0-35
Sub No.
0: Path A standing wave critical alarm

1: Path B standing wave critical alarm
Cell ID.

65535: None
Alarm Impact
1. Impact on System
The DTRU connected to the DUP Unit stops outputting power when the alarm is triggered.
The services will recover only after the alarm is cleared and the DTRU is manually reset.
The system stops the DTRU.
Alarm Handling
1. Possible Causes
1) The connections of the antenna feeder transmit channel are faulty.
14
2) The DUP Unit hardware is faulty.

1) Reset the DUP Unit
Reset the DUP Unit on the LMT and check if the alarm is cleared.
N=> Go to Step 2).
2) Check the connections between the antenna port of the DUP Unit and the antenna.
Check the connections of the jumper of the DUP Unit antenna port, the lightening arrester,
feeder, tower mounted amplifier and the antenna. Check and fasten the connector between the
antenna port and the antenna and see whether the alarm is cleared.
N=> Go to Step 3).
3) Test the standing wave ratio of the Antenna Feeder System.
Test the standing wave ratio of the jumper of the DUP Unit antenna port, the lightening
arrester, feeder, tower mounted amplifier and the antenna. If there is wrong, replace the faulty
component.
N=> The alarm is not cleared. Go to Step 4).
4) Replace the DUP Unit
& Note
If the standing wave ratio of the jumper of the DUP Unit antenna port is abnormal,
you can confirm that the DUP Unit but not the jumper is faulty.
Reset the TRX to restart the services.
5326 Level 1 VSWR Alarm

Alarm Meaning
15
1. Description
The DUP Unit reports a voltage standing wave ratio (VSWR) alarm when detecting that the
VSWR on antenna port A or antennal port B is greater than Standing Wave Radio Alarm
Threshold (default value: 2.0) but smaller than Serious Standing Wave Radio Alarm
Threshold (default Value: 3.0).
2. Parameters
Name
Description
Site No.
Value range: 0-2047
12: BTS3012
Site type
13: BTS3006C
14: BTS3002E
15: BTS3012AE
Board ID
66: DUP Unit
Board No.
Value range: 0-35
Sub No.
0: Path A standing wave alarm

1: Path B standing wave alarm
Cell ID.

65535: None
Alarm Impact
1. Impact on System
Radiated power of the antenna lowers and coverage reduces.
16
None.
Alarm Handling
1. Possible Causes
1) The connections of the antenna feeder transmit channel are faulty.
2) The DUP Unit hardware is faulty.
1) Reset the DUP Unit
Reset the DUP Unit on the LMT and check if the alarm is cleared.
N=> Go to Step 2).
2) Check the connections between the antenna port of the DUP Unit and the antenna.
Check the connections of the jumper of the DUP Unit antenna port, the lightening arrester,
feeder, tower mounted amplifier and the antenna. Check and fasten the connector between the
antenna port and the antenna and see whether the alarm is cleared.
N=> Go to Step 3).
3) Test the standing wave ratio of the Antenna Feeder System.
Test the standing wave ratio of the jumper of the DUP Unit antenna port, the lightening
arrester, feeder, tower mounted amplifier and the antenna. If there is wrong, replace the faulty
component.
N=> Go to Step 4).
& Note
If the standing wave ratio of the jumper of the DUP Unit antenna port is abnormal, you can
confirm that the DUP Unit but not the jumper is faulty.
4) Replace the DUP Unit
17
3948 Battery Temperature Too High Alarm

Alarm Meaning
1. Description
This alarm is reported when the battery temperature is too high.
2. Parameters
Name
Meaning
Site No.
Value range: 0 - 2047
Site type
9: BTS3002C
Board ID
85: APM
Board No.
0: PMU0
Sub No.
255: None
Cell ID.

65535: None
Alarm Impact
1. Impact on System
None.
None.
18
Alarm Handling
1. Probable Causes
This alarm is generated when the APM detects that the battery temperature is higher than the
set upper limit.
2. Recommendation
1) Check the battery temperature alarm threshold.
Check if the battery temperature alarm threshold is set properly.
Y=>Go to Step 2).

N=>Go to Step "Modify the battery temperature alarm threshold and see if the alarm is
cleared".
Modify the battery temperature alarm threshold and see if the alarm is cleared.
Y=>The alarm is cleared. Alarm handling is completed.

N=>The alarm is not cleared. Go to Step 2).
2) Check the heat exchanger.
Check if the heat exchanger works normally.
Y=>Go to Step 3).

N=>Go to Step "Check and mend the heat exchanger if necessary and ensure that it works
normally. see if the alarm is cleared.".
Check and mend the heat exchanger if necessary. Ensure that it works normally. See if
the alarm is cleared.

N=>The alarm is not cleared. Go to Step 3).
3) Replace the temperature sensor and see if the alarm is cleared.
N=>The alarm is not cleared. Please contact Huawei Customer Service Center.
19
6504 Low Analog Input Signal 4 Alarm

Alarm Meaning
1. Description
The alarm is reported when the external analog input signal 1 is over low.
The alarm severity is warning.
2. Parameters
Name
Description
Site No.
Value range: 0-2047
12: BTS3012
Site type
13: BTS3006C
14: BTS3002E
15: BTS3012AE
Board ID
70:DEMU
Board No.
0-2: DEMU
Sub No.
255: None
Cell ID.

65535: None
Alarm Impact
1. Impact on System
The impacts depend on the configuration of the user.
20
None.
Alarm Handling
1. Possible Causes
1) There are corresponding sensor alarms.
2) The distribution cables and lightening protection board are faulty.
3) There is software configuration error.
4) The environment monitoring module is faulty.
a) Check if the corresponding analog input signals to see if they exceed the thresholds.
Y=> Go to alarm handling of corresponding analog input signals.
N=> Go to Step b.
b) Check the sensor. Replace the faulty one. Check if the alarm is cleared.
N=> The alarm is not cleared. Go to Step c.
c) Make sure that the distribution cables of the DEMU front panel are properly connected.
Check if the alarm is cleared.
N=> The alarm is not cleared Go to Step d.
d) Make sure that the lightening protection board is normal. Check if the alarm is cleared.
N=> The alarm is not cleared. Go to Step e.
e) Check whether the environment monitoring module is faulty.
Y=> Replace the environment monitoring module.
N=> Please contact Huawei Customer Service Center.
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10758 DHEU Board Communication Alarm

0-2047: Cell index of the faulty cell in the data configuration

1) The DHEU is not powered on.

Y=>The alarm is cleared. Alarm handling is complete.

5646 PSU Comm. Alarm

Alarm sub-category number.

Sub No.3: PSU 3 communication alarm.

0-2047: Cell index of the faulty cell in the data configuration

2) Reconfigure the module. See if the alarm is cleared.

6420 Board Communication Alarm

Site type of the faulty board or module

0-2047: Cell index of the faulty cell in the data configuration

N=> Go to Step 2).

5292 Board Communication Alarm

Type of the faulty board or module

0-2047: Cell index of the faulty cell in the data configuration

9734 Temperature Sensor Fault

Board ID Type of the faulty board or module

0: The temperature sensor in the air inlet is faulty.

0-2047: Cell index of the faulty cell in the data configuration

N=> The alarm is cleared.

6980 PSU Communication Alarm

Type of the site where the faulty board or module is located

0-2047: Cell index of the faulty cell in the data configuration

5328 Level 2 VSWR Alarm

0: Path A standing wave critical alarm

0-2047: Cell index of the faulty cell in the data configuration

2) The DUP Unit hardware is faulty.

5326 Level 1 VSWR Alarm

0: Path A standing wave alarm

0-2047: Cell index of the faulty cell in the data configuration

3948 Battery Temperature Too High Alarm

0-2047: Cell index of the faulty cell in the data configuration

Check if the battery temperature alarm threshold is set properly.

Y=>Go to Step 2).

Y=>The alarm is cleared. Alarm handling is completed.

Check if the heat exchanger works normally.

Y=>Go to Step 3).

Y=>The alarm is cleared. Alarm handling is completed.

6504 Low Analog Input Signal 4 Alarm

0-2047: Cell index of the faulty cell in the data configuration

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