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RiskManagement:Howtomanageyourprojectriskeffectively
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ProjectRiskManagement
May13,2014
PMP,Quantifyingrisks,RiskIdentification,RiskManagement,Riskmonitoring,Riskresponse
RiskManagementOverview
Thereisnoprojectortechniquethatis100%riskfree.Riskinunavoidablewhenwetakeprojects.Howeveritisthe
responsibilityoftheprojectmanagertoensurethatrisksarereducedtoaminimum.Withaproperriskmanagement
inplacetheriskscanbemonitoredandcontrolled.
Therearebroadlyfourstagesofriskmanagement:
RiskIdentification
Quantifyingrisks
Riskresponse
Riskmonitoringandcontrol
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RiskManagement:Howtomanageyourprojectriskeffectively
Classicexamplesofpoorriskmanagementleadingtoprojectfailures
1.LufthansaSystemsGermanyAirlineTicketreservationSystemcancelledafter2years.Althoughlittle
informationwasavailable,themajorreasonwascitedtobepoorfeasibilitystudyandbadriskmanagement
2.LosAngelesUnifiedSchoolDistrictNewpayrollsystemgoeswrong.Someteachersarepaid$10000forone
monthsworkwhileothersarepaid20cents
Reasoncitedwasdifficultyincleaningthelegacydataandpoortrainingofthesystem
3.QantasAustralianAirlineFailuretoengagetheengineersinrequirementgatheringandtestingofthesystem
Jetsmartthenewengineeringpartssystemledtoasystemthatwasunusablebytheengineers
Inalltheseexampleseithertheriskswerenotidentifiedorwerenotproperlymonitoredandcontrolled.Failurein
anypartoftheriskmanagementcyclecanmakethesystemunusable.
RiskFactors
Probabilityofoccurrence
Rangeofoutcome
Timingofoccurrence
Frequencyoftheriskevent
RiskManagementPlan
Ariskmanagementplancomprisesofthefollowing:
Roles,responsibilitiesandmethodology
Classificationofrisks
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RiskManagement:Howtomanageyourprojectriskeffectively
Probabilityofrisksandimpact
Reportingofrisksandrisktracking
Typesofrisksinprojects
Therearebasicallyfourtypesofrisksinprojectmanagement
ScoperiskThisincludeschangesinscopeoftheprojectduetochangesincomplexityorchangesindependency
oranyhardwareorsoftwarechanges
SchedulingriskThisincludesdelaysduetoschedulingissueslikevendordelays,errorinestimationordelayin
acquisition.Acommonmethodofavoidingschedulingrisksisbycriticalpathmethod
ResourceissuesThisincludesrisksduetooutsourcingandpersonnelrelatedissues.Acommonresourceriskis
attritionrisks.Availabilityoffundscanalsobeanissue.Anotherareawhichneedstheattentionoftheproject
managerisoutsourcingbecauseitisnotunderthedirectpurviewoftheprojectmanager.
TechnologyrisksThisincludesrisksarisingoutofhardwareorsoftwarefailureorduetooutdatingofthe
hardwareandsoftware.
RiskIdentificationtechniquesforProjectManagement
Informationgatheringtechniques
BrainstormingHerealotofthinkinggoesamongtheteammemberstoidentifythepossiblerisks
DelphitechniqueHereaquestionnaireisdistributedtotheexpertsandtheirresponseiscollected.Theprocessis
theniteratedseveraltimessothataconsensusofopinionisreached.
RootcauseAnalysisHereaproblemisidentified,thecauseisanalysedandactionistakensothattheproblem
doesnotoccurinfuture.
ChecklistAnalysisHereachecklistismadeofallthepossibleproblemsthatmayoccurandcareistakensothat
wepreventtherisk
SWOTASWOTanalysishelpsustofocustheriskidentificationonthestrengthsandweaknessoftheprojectas
wellasopportunitiesandthreats.
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InfluencediagramsAninfluenceisavisualrepresentationofadecisionproblem.Influencediagramshelpto
identifythedecisions,uncertaintiesandobjectivesandhowtheyinfluenceeachother.
Exampleofaninfluencediagramforaproductdecision
539
Shares
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189
Source:smartdraw
FishbonediagramAlsoknownascauseandeffectdiagramitisoneofthecommonlyusedmethodforrisk
identification.InthismethodthevariouscausesofaproblemarecategorisedunderPeople,machine,environment,
measuresandmethodscategory.Veryusefulforprojectofallkinds
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RiskManagement:Howtomanageyourprojectriskeffectively
source:salesperformance
TheabovediagramshowstheriskmanagementusingfishbonediagramforSalesandMarketingbusiness
ProbabilityImpactMatrixItisaqualitativemethodofriskidentification.Inthismethod.Itcategorisestherisk
andanditsimpactbasedontheprobabilityoftheoccurrenceoftherisk
Probability
Rare
Unlikely
Moderate
Likely
Verylikely
Impact
Veryless
Minor
Moderate
Major
Catastrophic
Low
Low
Low
Medium
Medium
Low
Low
Medium
Medium
Medium
Low
Medium
Medium
Medium
High
Medium
Medium
Medium
High
High
Medium
Medium
High
High
High
Theriskswhichhavehighimpactandhighprobabilityofoccurrencearehighlightednred.Theyaretheonesthat
shouldbemoreemphasizedon.Allriskswhichfallintheredzonearetheonethatareunacceptable.Risksinyellow
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RiskManagement:Howtomanageyourprojectriskeffectively
zonearetheonesthatcanbetackled.Risksingreenzonearetheonesthatwillleastbotherus
ExpectedvaluemethodItsaquantitativemethodofriskidentificationandriskanalysis.Inthismethodthe
expectedvalueofthedecisiontreealternativesisusedtoarriveatadecision.
EMVofdecision1=100009000=1000
EMVofdecision2=32008000=4800
Hencechoosedecision1
RiskResponse
TheProcessofdevelopingactiontoenhanceopportunitiesandtoreducethethreatiscalledRiskResponse.
Thefollowingthingbroadlyencompassriskresponse:
Strategiesfornegativerisks
Strategiesforpositiveopportunities
ContingencyPlan
Strategiesforthreatsarebasically:
Eliminatethethreat
Transferthethreattoathirdparty
Reducethethreat
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RiskManagement:Howtomanageyourprojectriskeffectively
Strategiesforopportunitiesare:
Ensurethattheopportunitiesdefinitelyhappen
Ensurethattheprobabilityorimpactoftheopportunitiesincrease
RiskMonitoringandControl
Thepurposesofriskmonitoringandcontrolare:
Monitoringexistingrisks
Identifyingnewrisks
Implementingriskresponseplans
Toseeofariskcanberetired
Auditofriskmanagementpolicy
Sothisishowyoumustideallymanagerisksforyourprojectinordertomakeitsuccessful.Incaseofanydoubtsor
queries,kindlygetbacktous.
RelatedLinksyouwilllike
SMARTGOALSFORPROJECTMANAGEMENT
TIPSFOREFFECTIVEPROJECTMEETINGS
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Ambuj Atreya shared this via Google+ 5 months ago - Shared publicly
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Before..!?
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1 Reply
Excellent
presentation with so many valuable information for betterment.
Thank you very much.
1 Reply
Excellent
presentation. It is exhaustive and informative.
Thanks
1 Reply
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