Professional Documents
Culture Documents
Classification of Advertising:
Advertising to consumer markets
National Advertising
Advertising done by large companies on a nationwide basis or in most regions of the
country. Most of the ads for well-known companies and brands that are seen on
prime-time TV or in other major national or regional media are examples of national
advertising. The goals of national advertisers are to inform or remind consumers of
the company or brand and its features, benefits, advantages, or uses and to create or
reinforce its image so that consumers will be predisposed to purchase it.
Retail/Local Advertising
Advertising done by retailers or local merchants to encourage consumers to shop at a
specific store, use a local service, or patronize a particular establishment. Retail or
local advertising tends to emphasize specific patronage motives such as price, hours
of operation, service, atmosphere, image, or merchandise assortment. Retailers are
concerned with building store traffic, so their promotions often take the form of
direct-action advertising designed to produce immediate store traffic and sales.
Primary- versus Selective-Demand Advertising
Primary-demand advertising is designed to stimulate demand for the general product
class or entire industry. Selective-demand advertising focuses on creating demand for
a specific companys brands. Most advertising for products and services is concerned
with stimulating selective demand and emphasizes reasons for purchasing a particular
brand. An advertiser might concentrate on stimulating primary demand when, for
example, its brand dominates a market and will benefit the most from overall market
growth. Primary-demand advertising is often used as part of a promotional strategy to
help a new product gain market acceptance, since the challenge is to sell customers on
the product concept as much as to sell a particular brand. Industry trade associations
also try to stimulate primary demand for their members products, among them cotton,
milk, orange juice, pork, and beef.
ADVERTISING TO BUSINESS MARKETS
Business-to-Business Advertising
Advertising targeted at individuals who buy or influence the purchase of industrial
goods or services for their companies. Industrial goods are products that either
become a physical part of another product (raw material or component parts), are used
in manufacturing other goods (machinery), or are used to help a company conduct its
business (e.g., office supplies, computers). Business services such as insurance, travel
services, and health care are also included in this category.
Professional Advertising
Advertising targeted to professionals such as doctors, lawyers, dentists, engineers, or
professors to encourage them to use a companys product in their business operations.
It might also be used to encourage professionals to recommend or specify the use of a
companys product by end-users.
Trade Advertising
Advertising targeted to marketing channel members such as wholesalers, distributors,
and retailers. The goal is to encourage channel members to stock, promote, and resell
the manufacturers branded products to their customers.
How advertising works? The hierarchy of effects metaphor implies that for
advertising to be successful it must move consumers from one goal to the next goal
much in the same way that a person climbs a ladder- one step then another and
another until the top of the ladder is reached.
Although a variety of hierarchy of effects models have been formulated, all are
predicated on the idea that advertising moves people from an initial state of
unawareness about a brand to purchasing that brand eventually. The stages of the
hierarchy are shown in figure.
When the brand was first introduced to the market, consumers were initially unaware
of the brands existence and of its special features
The initial advertising imperative was to make people aware of the brand name.
The ad in other word must influence consumer expectations.
To the extent the consumer develops this expectations, she or he may undertake a trial
purchase of the brand.
Upon using the brand, the consumer will from belief about the brands performance
benefits and an overall attitudes or evaluation toward the brands.
As long as the brand continues to satisfy expectations and a superior brand is not
introduced, the consumer may become a brand loyal purchaser of the brand
Brand loyalty
Belief reinforcement
Attitudes reinforcement
Beliefs
Attitudes
Trial
Expectation
Awareness
Unawareness
What makes advertising effectiveness?
The fourth step is to establish specific advertising goals in terms of the levels
of measurable communications response required to achieve marketing
objectives.
The final step is establish the budget based on estimate of expenditures
required to accomplish the advertising goals.
Advertising appeal tend to adapt themselves to all media. There are three types of
appeals, such as are given to below:
i)
Rational/ informational appeals:
ii)
Emotional appeals
iii)
Moral appeals
Rational/informational appeals: Rational appeals relate to the audiences selfinterest. They show that the product will produce the desired benefits. It focus on the
consumers practical, functional or utilitarian need for the product or service and
emphasize features of a product or service and or the benefits or reasons for owning
or using a particular brand. Rational based tend to be informative and advertisers
using them generally attempt to convince consumers that their product or service has
a particular attributes or provides specific benefit that satisfies their needs.
Many rational motives can be used as the basis for advertising appeals including
comfort, convenience, economy, health and sensory benefits such as touch, taste and
smell and rational motives are quality, dependability, durability, efficacy, efficiency
and performance etc.
Weilbacher identified several types of advertising appeals that fall under the category
of rational approaches such as are
Ads that use a feature appeals focus on the dominant traits of the product or service.
A competitive advantage appeal is used, here the advertiser makes either a direct or an
indirect comparison to another brand and usually claims superiority on one or more
attributes.
A favorable price appeal makes the price offer the dominant point of the message.
News appeals are those in which some type of news or announcement about the
product, service or company dominates the ads.
Product/ service popularity appeals stress the popularity of a product or service by
pointing out the number of consumers who use the brand, the number who have
switched to it, the number of exports who recommend it or its leadership position in
the market place.
Emotional appeals:
Emotional appeals stir up either negative or positive emotions that can motivate
purchase.
Emotional appeals relate to the consumers social or psychological needs for
purchasing a product or service. Communicators may use positive emotional appeals
such as are love, pride, joy and humor etc. sometimes they negative emotional appeals
such as are fear, guilt and shame. Many feelings or needs can serve as the basis for
advertising appeals designed to influence consumers on an emotional level.
Personal states or feelings
social based feelings
Safety
arousal/stimulation
Recognition
Security
sorrow/grief
Status
Fear
pride
Respect
Love
achievement/accomplishment
Involvement
Affection
self-esteem
Embarrassment
Happiness
actualization
Affiliation/
belonging
Joy
pleasure
Rejection
Nostalgia
ambition
Acceptance
Sentiment
comfort
Approval
Excitement
Moral appeals:
Moral appeals are directed to the audiences sense of what is right and proper. They
are often used to urge people to support social causes such as a cleaner environment,
better race relations, and equal rights for women and aid to the disadvantaged.
An example of a moral appeal is the March of Dimes appeal, God made you whole.
Give to help those He did not
Advertising appeals should have three characteristics;
First, they should be meaningful
Second the appeal must be believable
Third , the appeal should also be distinctive
Celebrity Endorsers:
Television stars, movie actors, famous athletes and dead personalities are widely used
in magazine ads, radio spots, and television commercials to endorse the products. By
definition, a celebrity is a personality who is known to the public for his or her
accomplishments in areas other than the product class endorsed. Cele
brities are great demand as product spokespersons, perhaphs as many as one-fourth of
all commercials employ celebrity endorsements.
Advertisers and their agencies are willing to pay huge salaries to those celebrities who
are liked and respected by target audiences and who will, it is hoped favorably
influence consumer's attitudes and behavior toward the endorsed products.
How are celebrities selected:
A survey of advertising executives illuminates the factors these executive consider
when making their celebrity selection decisions. The major considerations in order of
decreasing importance are
i)
Celebrity credibility
ii)
Celebrity and audience matchup
iii)
Celebrity and Brand matchup
iv)
Celebrity attractiveness
v)
Miscellaneous considerations.
Celebrity Credibility: A celebrity's trustworthiness and expertise is the primary
reason for selecting a celebrity endorser.
People who are trustworthy and perceived as knowledgeable on a particular issue are
best able to convince others to undertake a course of action.
Celebrity and audience matchup: The celebrity must match up the characteristics
of the audiences. The demographic of the celebrities must matchup with the
demography of the audiences.
Celebrity/Brand Matchup: Advertising executives require that the celebrity's image,
values, and decorum be compatible with the image desired for the advertised brand.
Sachin tendulker matches up well with Pepsi, because his image fits well with that
brand.
13) Humor: this technique can also be used as a way of presenting other
advertising appeals. Humorous executions are particularly well suited to television
or radio.
14) Combinations: many of the advertising techniques can be combined to
present the advertising message. For example, animation is often used to create
personality symbols or present a fantasy. Slice of life ads are often used to
demonstrate a product or service.
Format elements make a difference in an ad's impact as well as in its costs. A small
change in ad design can make a big difference in its effect. The elements of the print
ad must effectively work together. The creative tactics for print advertising are given
to below;
Creative Tactics for print advertising:
The basic components of a print ad are the
i)
the headline
ii)
the body copy
iii)
the visual or illustrations
iv)
the layout
Headlines: the headline is the words in the leading position of the ad-the words that
will be read first or are positioned to draw the most attention. Headlines are usually
set in larger type and are often set apart from the body copy.
The most important function of a headline is attracting readers attention and
interesting them in the rest of the message.
Research has shown the headline is generally the first thing people look at in a print
ad. Only 20% of readers go beyond the headline and read the body copy.
The headline must put forth the main theme, appeal or proposition of the ad in a few
words.
Types of headline: Headline can be categorized as direct and indirect headline.
Direct headlines are straightforward and informative in terms of the message they are
presenting and the target audience they are directed toward. Common types of direct
headlines include those offering a specific benefit, making a promise or announcing a
reason the reader should be interested in the product or service.
Indirect headlines are not straightforward about identifying the product or service or
getting to the point. But they are often more effective at attracting readers attention
and interest because they provoke curiosity and lure readers into the body copy to
learn answer or get an explanation.
The technique for writing indirect headlines include using questions, provocations,
how to statements and challenges.
Subheads:
Subheads are usually smaller than the main headline but larger than the body copy.
They may appear above or below the main headline or within the body copy
Subheads are often used to enhance the readability of the message by breaking up
large amounts of body copy and highlighting key sales points
Body Copy:
The main text portion of a print ad is referred to as the body copy. Advertising body
copy can be written to go along with various types of creative appeals and executionscomparisons, price appeals, demonstrations, humors, dramatizations and the like.
Visual Elements: The third major components of a print ad is the visual element.
Visual portions of an ad must attract attention, communicate an idea or image and
work in synergistic fashion with the headline and body copy to produce an effective
message. Many decisions have to be made regarding the visual portions of the ad:
what identification marks should be included; whether to use photos or hand-drawn or
painted illustrations; what colors to use and what the focus of the visual should be.
Layout: a layout is the physical arrangement of the various parts of the ad, including
the headline, subheads, body copy, illustrations and any identifying marks. The layout
shows where each part of the ad will be placed and gives guidelines to the people
working on the ad.
The layout can also guide the art director in determining the size and types of photos.
Selecting advertising media:
The major steps in media selection are
i)
deciding on reach, frequency and impact
ii)
choosing among major media types
iii)
selecting specific media vehicles
iv)
deciding on media time
Deciding on reach, frequency and impact:
To select media, the advertiser must decide what reach and frequency are needed to
achieve advertising objectives. Reach is a measure of the percentage of people in the
target market who are exposed to the ad campaign during a given period of time.
Frequency is a measure of how many times the average person in the target market is
exposed to the message
The advertiser must also decide on the desired media impact-the quantitative value of
a message exposure through a given medium. For example, for products that need to
be demonstrated, messages on television may have more impact than messages on
radio because television uses sight and sound. The same message in one magazine
may be more believable than in another message. The more reach, frequency and
impact the advertiser seeks, the higher the advertising budget will have to be.
Choosing among major media types: the media planner has to know the reach,
frequency and impact of each of the major media types. The major media types are
newspapers, television, direct mail, radio, magazines, outdoor and the internet etc.
each medium has some advantages and limitations.
Medium
Advantages
Limitations
Newspapers
Television
Direct mail
Radio
Magazines
Outdoor
Internet
Media planners consider many factors when making their media choices.
i)
The media habits of target consumers
ii)
The nature of the products
iii)
Types of messages
iv)
Costs.
Selecting specific media vehicles:
The media planner must now choose the best media vehicles-specific media within
each general media type. For example, television vehicles include ER and ABC World
News Tonight. Magazine vehicles include Newsweek, Poeple, In Style and Sports
Illustrated etc.
Media planner must compute the cost per thousand persons reached by a vehicle. The
media planner must also consider the costs of producing ads for different media.
In selecting media vehicles, the media planner must balance media cost measures
against several impact factors. First, the planner should balance costs against the
media vehicle's audience quality.
The second, the media planner should also consider audience attention.
The third, the planner should assess the vehicle's editorial quality-Time and Wall
street Journal are more believable and prestigious than the national Enquirer.
Deciding on media timing:
The advertiser must also decide how to schedule the advertising over the course of a
year. Obviously, the company would like to keep their advertising in front of
consumers at all times as a constant reminder of the product and brand name. The
primary objective of scheduling is to time promotional efforts so that they will
coincide with the highest potential buying times. Three scheduling methods are
available to the media planneri)
Continuity
ii)
Flighting
iii)
Pulshing
Continuity refers to a continuous pattern of advertising, which may mean every day,
every week or every month. The key is that a regular pattern is developed without
gaps or non-advertising periods. Such strategies might be used for advertising for
food products, laundry detergents or other products consumed on an ongoing basis
without regard for seasonality.
A second method, flighting, employs a less regular schedule, with intermittent periods
of advertising and non-advertising. At some time periods there are heavier
promotional expenditures and at other there may be no advertising. Many banks for
example spend no money on advertising in the summer but maintain advertising
throughout the rest of the year. Snow skis are advertised heavily between October and
April; less in May, August and September and not at all in June and July.
Pulsing is actually a combination of the first two methods. In a pulsing strategy,
continuity is maintained, but at certain times promotional efforts are stepped up. In
the beer industry, advertising continues throughout the year but may increase at
holiday periods such as Labor Day.
Evaluating advertising:
The advertising program should evaluate both the communication effects and the sales
effects of advertising regularly. Measuring the communication effects of an ad-copy
testing-tells whether the ad is communicating well. Copy testing can be done before
or after an is printed or broadcast. Before the ad is placed, the advertiser can show it
to consumers, ask how they like it and measure recall or attitude changes resulting
from it. After the ad is run, the advertiser can measure how the ad affected consumers
recall or product awareness, knowledge and preferences etc.
The sales effects of advertising are often harder to measure than the communication
effects. Sales are affected by many factors besides advertising such as product
features, price and availability. One way to measure the sales effect of advertising is
to compare past sales with past advertising expenditures. Another way is through
experimentation.