Malaysia

Indonesia
Australia
Thailand
Vietnam
Middle East

(MALAYSIA)

Your Creativity & Competency Training

Specialist

-still growing

ABOUT US
Established in 1997 and with 15 years of enriching training and consulting experiences, IRS Training SB has
proven that it has the capability to deliver professional Creativity & Competency based trainings and
consulting services to individuals and corporations. Over the years of operation, IRS has build up a
knowledgeable network with reputable international organisations, and manages a pool of industry experts in
their own field to produce quality and world-class training, research, consultancy and training publication in
order to meet the ever-growing needs of our clients.
As a testament for its effort in consistently providing and delivering quality training programmes and for
continually adopting systematic methods of developing training curriculum and programmes, IRS won the
coveted Minister of Human Resource Award 2012 - Malaysia.

HRDF
2012 Human
Resource Minister
Award

TRA INING D IV ISIO N

specialises in internationally renowned creativity
courses of Edward de Bono's Thinking
Systems, ie. Six Thinking Hats , Lateral
Thinking, Power of Perception, Simplicity
and Six Value Medals.

Best Brand in Services

Management Training
The BrandLaureate
SMEs Awards 2009

Innovate
Reliable
Successful

Our Partners

In addition, is equipped to deliver internationally

accredited programmes such as Lego Serious
Play Training Methodology, Game Storming
and also courses under the Australian
Qualification Framework namely Workplace
Training & Assessment in Retail, Frontline
Management in Business , Cert IV in Training &
Assessment and Cert IV in HR. The division is
also capable to deliver Certification in ROI
Methodology.

P RO DUC T D IV ISIO N
publishes all-in-one cost effective Train-the-Trainer
Packages and certifies trainers with license to use these
packages. It even published books written by our
Principle Consultant, Dr Alex titled EDB Methods Application in Malaysian Context and Want to Stay
Ahead - How to Create a Creative Thinking Organisaton.
C O NSULTING D IV ISIO N
provides a unique web-based assessment service of
Creative Process Inventory (CPI), Lateral Thinking
Techniques (LTT) and Organisational Creativity (OC)
plus consultancy services for Competency based Training
Needs Analysis (TNA). IRS is also specializing in setting
up training centre, learning academy for initial set up,
designing of curriculum, training or trainers to training
system.

IRS TRAINING is a registered and authorised Training Provider

Human Resources
Development Fund
(Malaysia)

Department of Skills
Development
(JPK, Malaysia)

Professional Training
Provider (Skills
Upgrading)

Registered Training Provider with Pembangunan Sumber Manusia Berhad No. 0281 Class A
Registered Professional Training Provider (PTP) with SME Corp. Malaysia
Registered as Accredited Centre (PB L02279 - Pusat Bertauliah) with Department of Skills Development
(JPK), Malaysia
Authorised Representative of Edward de Bonos Thinking Systems for Malaysia
Authorised Provider for Certificate IV in Training & Assessment (Australia)
Authorised Provider for Frontline Management in Business and Retail (Australia)
Authorised Facilitator for LEGO Serious Play Training Methodology for Asia
Authorised ROI Institute for Malaysia and Asia
OUR VISION
We strive to be the renowned
Competency and Creativity &
Innovative learning, training and
consultancy in Malaysia

OUR OPERATING VALUES

I nnovative and creative in building a continuous learning organisation
R eliable, quality focus and generating mutual relationships amongst
people
S uccess in building the solid foundation for growth and advancement
OUR MISSION

We strive to be a specialist in the provision of Competency Learning and Creativity & Innovative
Learning programs, research, consultancy and publication to all corporate clients and individuals
in Malaysia and Asia Pacific region.

TRAININGS, PRODUCTS & SERVICES

IRS TRAINING
A.

B.

C.

CREATIVITY & INNOVATION SERIES

de Bonos Six Thinking Hats Method
de Bonos Lateral Thinking Applications
de Bonos Power of Perception
de Bonos Simplicity
De Bonos Six Value Medals
Creativity & Lateral Thinking for Corp. Managers
Creative Thinking Organisation
Creative Problem Solving
Tools for Creativity
LEGO Serious Play Training Methodology
GameStorming
QUALITY & OPERATIONAL SERIES
Total Quality Management
Total Productive Maintenance
Managing Projects Effectively
7 QC Tools
Advance 7 QC Tools
5S Housekeeping Strategies
Technical Problem Solving
Innovative and Creative Circle Group
LEADERSHIP & MANAGEMENT SERIES
Frontline Leadership
High Performance Team
Problem Solving Skills
Interpersonal Skills
Working in a Team Effectively
Retail Management Strategies
Making Change Happen
Brand Equity and Positioning

IRS SERVICES

Malaysia
Indonesia
Australia
D. HR DEVELOPMENT SERIES
Certificate IV in Training & Assessment (Aust.) Thailand
Certificate IV in Human Resources (Aust.)
Vietnam
On the Job Training for Instructors
Middle East

On the Job Training for Managers

-still growing
Train the Trainer (PSMB)
Evaluation on Effectiveness of Training (PSMB)
Training and Development
Training Needs Analysis for non-HR Executives
ROI Certification for HR and Learning & Development
Certification in Vocational Training Officer (I-031-3 (JPK)

E.

ACCOUNTING & FINANCE SERIES

Finance Management for Non-Financial Managers
Accounting & Finance for Non-Finance Manager
Value Based Cost Management System
Budgeting and Implementation

F.

RETAIL OPERATIONS
Inventory Planning for Retail Stores
Merchandise Planning
Retail Stores Design & Display
Retail Customer Service
Retail Entrepreneur
Retail Sales Development

G.

CUSTOMER RELATION & MARKETING SERIES

Certificate IV in Business (Frontline Management)
Customer Service Skills
Negotiation Skills - Creating & Retaining Customer
Fundamental Selling Skills
Effective Sales Strategies & Expanding Your Market
IRS PRODUCTS

PROFESSIONAL SKILLS SERIESTRAINING PACKAGES

Creative Thinking Organisation / Skills
Customer Service Skills
High Performance Team
Frontline Leadership
Problem Solving Skills
Interpersonal Skills
7 QC Tools
5S Housekeeping
On the Job Training for Instructors
and more

Training Needs Analysis (TNA)Competency Based

Training Approach
Designing Competency Models
Designing Competency Standards
Designing Assessment Criteria & Tools
Developing Training Packages & Modules
Certification & Licensing of Trainers
Web-based assessment services of Creative Process
Inventory (CPI), Lateral Thinking Techniques (LTT) and
Organisational Creativity (OC) and others

OUR LIST OF CLIENTS (BY INDUSTRIES)

Since 1997, IRSSB has provided training and consultancy services to corporations in various industries.
Here is a partial list of our valued clients industries:
Logistics / Freight Forwarders and Airlines
Petro-Chemicals and Oleochemicals
Telecommunications
Semiconductors
Wafer Fabrication Industry
IT Components
Hotels & Resorts
Local & International Banks
Rubber Industry

Maritime Training Centres

Silicon Industry
Electronic Payment
FMCG
Skills Development Centres
Car Manufacturers
Colleges & Universities
Cable Networks
Electrical Parts & Components and others

IRS TRAINING SB (445126-P)

3-7 Subang Business Centre, Jalan USJ 9/5Q, 47620 Subang Jaya, Selangor Darul Ehsan, MALAYSIA
Phone: +6.03.8024.1208 Fax: +6.03.8024.1203 Email: info@irs-training.com
www.irs-training.com |www.irs-trainers.com |www.facebook.com/IRS.Training