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10. Payment approval may take an additional 2 business days from the time the orders
processed if a payment form other than credit card is used. Vouchers are not
created until payment has been approved.
Dated: 5-20-2015
Our Pearson VUE procedure for purchasing, using a Line of Credit, is the following for
all companies.
1. Fill out the voucher order form per standard process as indicated above in the
Pearson VUE Voucher Store ordering steps, with the PO number listed on the
voucher order form. Choose Submit on the automated form.
2. It is required to email a copy of the Hardcopy PO that has been generated by the
purchaser with the correct invoicing information.
3. Pearson VUE will process the order and send the vouchers within 2 business days
from receipt of the order.
4. Pearson VUE will then issue an invoice to the customer via email.
5. Standard payment terms are for the customer to pay invoice within 30 days.
6. Customer may not order new vouchers if their account has gone over due.
7. Customer may not order new vouchers if their account is over the agreed upon
limit.
8. Companies are also welcome to provide both the voucher order form and PO
together in a fax or email to the Pearson VUE Voucher Store.
PearsonVUEVoucherStore@pearson.com, Fax: +1.952.487.5140
800-869-4101
+1-952-905-7447
Asia-Pacific Region
Office Hours: Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on
local holidays.
Email: PVAPVouchers@pearson.com
Dated: 5-20-2015
Telephone Numbers
Australia
1800-023-095
China (Mainland)
4001-200832
Hong Kong
3071-4601
India
0008004401837
Japan
Korea, South
0807-600-880
Malaysia
1800-880-401
New Zealand
0800-451-260
Philippines
1800-1441-0321
Singapore
8004-481-552
Taiwan
0800-666-022
0800-292150
Belgium - Dutch
0800-74174
Belgium - French
0800-74175
Dated: 5-20-2015
France
0800-909153
Germany
0800-1810696
Ireland
1-800-552131
Israel
1-80-9453797
Italy
800-790521
Netherlands
0800-0235323
Portugal
800-831429
South Africa
0800-995044
Spain
900-993190
Sweden
020-798690
Switzerland
0800-837550
Turkey
00800448822063
United Kingdom
0800-7319905
+44-161-855-7455
Dated: 5-20-2015