PT Menumate Indonesia

Menumate Point of sale

Our focus is your support
Add: Gedung Hin An HK, Lt. 3A
Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Fact Sheet PT Menumate Indonesia

We

Originally founded in Christchurch, New Zealand in

1990
Asia Regional Operating Headquarters Bangkok
Over 20 years of experienced in POS solution
10+ countries Worldwide
Operating in 6 countries, Asean region
More than 2,000 clients sites,
More than 9,900 licenses globally
Helping hospitality to achieve financial success

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Where we are

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Benefit of POS System

Increase sales
Increase profits
Increase turnover
Enhance services

Decrease wages
Decrease cost of sales
Reduce time

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Why Menumate

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

What can Menumate do for our clients

Key Element - POS

Loyalty Rewards
and CRM

Business
Intelligence

Hand Held Waitor

Ordering
Point of Sale

Interface Systems
Summa Business
Menu Management Intelligence
Loaded Reports
Cash Accounting Interface
Hotel PMS
Training & Web Ordering
Support

Staff Time &

Attendance

Online Ordering

Primary Integrated
Modules Stock
Mobile
Control Customer
Ordering
Loyalty Staff
Clock in/Out

Kitchen
Display &
Productivity

Stock Control

Proprietary Interfaces
iPhone/Android Ordering
Kitchen Productivity
Chef Mate Kitchen Monitor

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

POINT OF SALE
Point of Sale Feature Set
-

Fast, Efficient Cash Sales

Table Management and Floor Plan
Tab and Account Charge System
Staff Security Levels
Discounts and Surcharges
Service Charge and VAT Calculations and Reporting
Guest Count and Average Spend Analysis
Efficient, Fast and Flexible Bill Payments
Integrated Loyalty, Time & Attendance, Online Ordering and Mobile Ordering
Unlimited Menus and Courses
Multi Language Kitchen Printing
Historic printing of Z Reports and Receipts
Details Point of Sale reports
Kitchen Printing by Course or Category
Flexible Receipt and Kitchen docketing formatting
Integrated EFTPOS (device specific)
Add: Gedung Hin An HK, Lt. 3A
Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Stock Control
Stock Control Feature Set
-

Stock Control of Food and Beverages

Gross Profit Analysis
Shrinkage and Variance Analysis
Head Office and Local Store Management
Single Stock Item, Single Recipe (How much
flour is on a site, in a region or across the
group)
Purchase Orders, Invoice Entry and Stock
Transfers
Stock Valuation Reporting
Recipe Analysis and Reporting
Stock Count by Worksheets or Portable Data
Terminal

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Loyalty Rewards and CRM

Loyaltymate Feature Set
-

Multi Tier Loyalty Rewards

Member Specific Discounts
Product Specific Loyalty Points
Every X item Free Feature
Member Only Happy Hours
Member excluded Surcharges
Pre Loaded Loyalty Cards
Birthday Notifications
First Visit Notifications
Multi Site Loyalty with Financial Balancing
Direct Marketing Database
Member History at Point of Sale

Touch Point Generation at Point of Sale

Welcome Customer Messages at Point of Sale
Member Details on Receipt and Kitchen Dockets
Member Login to Cloud LoyaltyMate (Q4 2014)
Add: Gedung Hin An HK, Lt. 3A
Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Hand held Ordering

Palmmate Feature Set
-

Fast and Efficient Order Processing

Tab, Table and Loyalty Ordering
Table, Seat and Guest Tracking
Integrated Card Readers
Android Technology on 5, 7 and 10 Devices
Intuitive Fast Commands
Increases Customer Services
Increases Average Spend
Increases Accuracy and Reduces Errors
Preview before Sending Orders
Call Away (Fire) Mains from Hand Helds
Print Preliminary Bill from Hand Helds
Staff Login and Security Levels
Wi-Fi Communications
Off Line Mode (Can take order outside Wi-Fi Range)
Flexible Hardware Options
Add: Gedung Hin An HK, Lt. 3A
Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Smart Phone App

Smart Phone App Feature Set
-

Multi Device Capable Android, IPhone, IPad

Store Locator with Mapping
Social Media Integration
Coupon Facility
Favourite Order Functionality
Push Notification (including GEO Fencing)
Online Ordering Integration to POS
Customisable Products, Prices and Options
Individual Store Pricing of Products

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Head Office Menu Management

Menumate Editor Feature Set
-

Control all Menu Editing from Head Office

Configure stores to Specific Menus
Kitchen Name and Button Name Control
Tax and Service Charge Configuration per Item
Loyalty Rewards Control at Head Office
Manage Consistency of
- Products
- Layouts
- Pricing
- Groups and Categories
Menu Upload to FTP Site for Store to
Download

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Clock In/Clock Out

Staff Attendance Feature Set
-

Clock In and Clock Out at any POS

Rounding Up/Down to nearest 15 Minutes
(configurable)
End of Day Manager Sign Off and Approval
Clock In/Out using Swipe Card
End of Day Wage Cost Reporting on Z report
Payroll Integration
Wage Summary Reports
Integration to Rostering for Rostered V Actual

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Online Ordering Interface

Online Ordering Feature Set
- Menumate Designed and Built Online
Ordering
- Fully Integrated to Menumate POS
- Menumate POS ability to receive Online
Orders from other parties via Menumate
API
- Online Orders fully integrated to all
Menumate features including Loyalty, POS
and ChefMate

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Business Intelligence Reporting

Web Reporting & Business Intelligence Feature Set
-

Cloud SAAS Live Reporting Suite

Multi Store, Multi Region Business Analysis
Drill Down ability to transaction level
User Security Levels
Key Performance Indicators Trends & Analysis
Live Reporting (configurable)
Web Client access from anywhere in the World
Centralise Head Office Stock Control (Single Stock item, Single Recipe for All
Stores)
Centralised Wage Costs, Time & Attendance and Rostering and Employee
Utilisation Analysis
Customisable Dashboard (per user)
Store by Store Gross Profit Analysis
Scheduled Email Reports
Group Benchmarking
Staff / Operator Sales Analysis
Store Survey Reporting
Add: Gedung Hin An HK, Lt. 3A
Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Support & Training

Training
-

Repeatable Training Processes of POS for Staff via

POS101 Training Course One on One, One to
Many and Online Training Videos
POS201 Training Course for Managers
PALM101 Training Courses for PalmMate
POS and Palmmate Manuals and Videos in multiple
languages
Menumate Developed POS, Office, Stock and
Loyalty Training Courses
Train the Trainer Courses with resources for the
trainer to then train staff.

Support & Maintenance

-

Dedicated 24 hours 7 Day a week Phone Support

Remote Dial in Access (where internet is available)
Information rick Support Web Site with Videos,
Manuals, Hints and How To Documents
Remote Dial in Software Upgrades to Protect your
Investment.
Local Support, Regional Support and Head Office
Add: Gedung Hin An HK, Lt. 3A
Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Kitchen Productivity Display

Chefmate Feature Set
-

Multiple Screen Synchronisation

Screen Type configuration
- Kitchen Display
- Runners Display
- Summary Screen
Bump/Remove an Order, Item or Course
Transfer to Backup Kitchen
Recall any Order
Zoom function for Large Orders
Touch and Non Touch Configuration
Total Orders, Outstanding Orders Display
Average Make Time calculations
Average Runner Time calculations
Warning on Time Stamp configuration
Start, Hold, Hide, Show functions
Colour configuration for Plus and Minus
Options
Add: Gedung Hin An HK, Lt. 3A
Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Our Clients

Australia
New Zealand
Secret Recipe (Victoria Gardens, Northland, Forest Hill etc)
Oporoto (Manukau, Pakuranga, Haminlton, Welingtong,
Yogurtland (Dubbo, Central Coast, Coffs Habour, Wourn
etc)
Ponds, Kawana waters, Oxenford, Market town, Garden city
Postmasters
etc)
The Oak Roam
Fasta Pasta (Salisbury, Gawler, Blakes Crossing, Burnside,
La Toscana
Reynella, Port Adelaide, Sefton Park, Golden Grove, Mount
Kusshi Japanese kitchen and bar
Barker, South Terrace, Murray Bridge, Christies Beach, Mile
Savoire Caf
End, Rundle Place, Gilles Plains)
Airport Gateway Motel
Bean Around the World
Elms Hotel

Red Rock Bar Hope Island

Donut King NZ

GB Coffee
River Haven Cafe & Bar
Post Office Caf, Marrickville
Village Bar & Kitchen Patumahoe.

Tilly's Continental Bakery

Wagamama Newmarket

Fat Duck Kitchen

Urban Caf

Mr.Goz Kebabs & Pizza North Bridge

Sydenham Bakery

Sultans Restaurant
Madame Kwongs

Cafe Nineteen, QLD

Pepe's Mexican Grill Northwood

Berkeley Hotel, SA
Casino Christchurch, NZ

Infusion Coffee & Tea

etc

Double Rosters, Marrickville

Forrest Brewing Company, Melbourne

Etc
Add: Gedung Hin An HK, Lt. 3A
Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Our Clients
Philippines

Malaysia
Healy Mac's, Penang & Ipoh
Mediteca POS
The Establiashment, KL
The Panasonic Sudan Berhad
RAW Coffee
Uncle Albert Fish& Chips Penang
One For The Road Bistro
etc

Singapore
Dim Dim Restaurant
Fern and Kiwi
Gurih Restaurant
Oxwell &CO
Etc

Mr Brown's Tea and Coffee

Ocean Vida Resort
Hooters
Philippine Arena
Jet 7 Bistro
Smoke Restaurant
Yamoto Bakery, etc

Thailand
Watermark group (Watermark
Thonglor, Watermark Patisserie
Sathorn,Watermark Babylon
Restaurant Phuket etc).
White Box
Secret Garden
Ugolini Ristorante
Limoncell
Artur restaurant
Le Beaulieu
Loft
TOTO Restaurant
Bonjo
OPUS one
Moodz
Wolfs bar & Restaurant
Firehouse Pub & Restaurant
Ippudo Thailand Central Embassy
Black Jazz Bangkok
Etc.

Indonesia
CaCaote
St Germain, Grand Indonesia
YumThai W TC
Asher Green Bay Bintaro
Rainbow Kitchen Green
Bay
Cut The Crab Cikajang,
PIK, Kelapa Gading
BUGSY
Villa Agung Beach, Lovina
Taman Selini Beach
Kampung Kuliner Food Hall,
Bali
Steak and Co

With Snow, Karawaci

Pinky Ice
Gumati Caf
Upo Coffee
Cerita Kopi
Omah Pawon
Lost & Found Caf,
Canggu
Gold Medal Seafood
Bakoel Desa Pemancingan
Alam Sari Restaurant, Bali
Food Mall, Bali
Etc

Add: Gedung Hin An HK, Lt. 3A

Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418

Let us work on you business while

you work on your dream
Ferry Sanovil
Menumate Indonesia
+62 812 8595 1234
ferry.sanovil@menumate.com
Add: Gedung Hin An HK, Lt. 3A
Jl. KH. Hasyim Ashari 4-6
Jakarta Pusat 10130
www. menumate.com

T: +62 21 3647 1418

F: +62 21 57903542
SALES Hotline:
0851 0147 1418