MyTradeTV Glass and Glazing Digital Magazine March 2015

.CONGRATULATIONS!
To all of this years winners at the

show. What a great effort all the
contestants put in. We hope you
enjoyed the day!
.A BIG THANK YOU!
To all who attended this years

awards show. What a great day it
was, and what a great turn out. So a
big thank you to all of you!
.SEE YOU NEXT YEAR!
We look forward to seeing you at

next years award show. We are
already underway with planning
www.fenestrationawards.co.uk | @NatFenAwards | info@fenestrationaward.co.uk
March 2015
Contents
6.
10.
14.
23.
26.
28.
34.
54.
63.
85.
94.
97.
117.
119.
123.
130.
136.
140.
145.
149.
Editors Corner
General Section
Awards
Charity
Marketing
Windows
Doors
Glass
Fabricator / Installer
Colour Coating & Foiling
Van Security
Hardware
Trickle Vent
Spacer Bar
Web Design
Machining
Appointments
Conservatory
Certification
Classified
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MACO Door & Window Hardware (U.K.) LTD
Manufacturers of high quality products for windows and doors

including:

Casement window locking systems

Tilt turn systems
Door locks
Sliding, tilting door systems
Ancillaries for windows and doors
www.macouk.net/enquiry@macouk.net
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GLAZING
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March 2015 | www.mytrade.tv | 3
A SECURE FUTURE FROM

FRAMEXPRESS
an Davis, Sales Director at frameXpress looks at a

few key areas of investment for homeowners after
the March Budget.
With the Chancellors final budget before the election

now well out of the way, some of the ramifications will
undoubtedly become a focus for a while across many
industries. For the housing market there will certainly
be many people looking to get onto the property
ladder in the new walking tall Britain, where they
will undoubtedly benefit from the new help-to-buy
ISA. A great support for first time buyers where the
government will now add 50 to every 200 they put
away as part of a deposit.
Boosting the housing market has been central to the
coalition governments efforts to stimulate economic
recovery for quite some time. Certainly there will
be more fluid cashflow to consider as both new
homeowners and those looking to move, will evaluate
their properties and make subsequent investments
into the areas that will give true added value.
For frameXpress it has always been imperative to give
Homeowners need to understand the benefits of

the technical advantages to installing products
such as composite doors. Small and simple
aspects such as ensuring the doors and frames
are thick and solid with substantial hinges and
advanced multi-point locking systems makes the
difference in winning or losing a sale.
customers more than just an end product, preferring
instead to offer a range that provides total reassurance
in terms of performance, safety and durability.
Being able to offer homeowners lasting guarantees
about the complete product without hidden added
extras has helped customers to gain ground. Frequently,
home security has proven a major selling point that has
led to repeat referrals for many frameXpress customers.
Incorporating premium products such as Yale and
thumbturn locking systems gives the sales approach
an advantage with these already incorporated into the
finished product cost. Furthermore, industry standards
such as PAS 24 and Secured By

Design provide consumers with
added assurance and complete
peace of mind.
frameXpress customers will soon
be able to download or direct
homeowners to useful data sheets
regarding security criteria on the
website www.frameXpress.co.uk
Whilst covering basic security
aspects
may
seem
almost
unnecessary for some, for many
frameXpress customers, advising
on aspects of security has been the
difference in winning or losing deals.
This could become more important
as the home improvement market
gathers momentum.
Beyond the obvious aspects of not
leaving windows open or unlocked
anywhere in the house, there are
salient points regarding the products
which discerning consumers buy
into when purchasing. Explaining
the difference in window options
from double to triple glazing and
the safety aspects these provide,
as well as the Security standards
that put burglars off, impresses
the homeowners when making the
pitch.
The frameXpress window range has
been developed with security being
as important as thermal efficiency,
which has helped to reinforce
customers business profiles when
approaching homeowners.
The company is contracted to supply
various styles on a wide range of
projects, where consideration has to
be given to potentially vulnerable
people, such as hospitals and
schools. Customers therefore rely
upon the integrity of the products
and associated guarantees when
approaching the end users.
Likewise door security continues
to play a big part too in respect of
entrances and house renovation, as
the market looks to gear up for a
boost. Whether at the front, rear or
side of properties, without doubt the

Secured By Design standard as well
as other industry accreditations,
gives
added
benefits
when
discussing security guarantees.
Equally, garden rooms, sun rooms
and conservatories, with their
dynamic but open style design, have
the potential to leave consumers
a little concerned about security.
These worries have been minimised
by framexpress customers who have
been able to reinforce the safety
aspects that are incorporated into
the companys striking patio and
bifold door options, making them
a popular choice with home buyers
looking to add a stylish addition to
their renovation projects.
The premium production standards
combined with superior locking
systems that are incorporated into
the companys composite doors also
have made the frameXpress range
easy to sell to those looking for
optimum security on their property.
Homeowners need to understand
the benefits of the technical
advantages to installing products
such as composite doors. Small and
simple aspects such as ensuring
the doors and frames are thick
and solid with substantial hinges
and advanced multi-point locking
systems makes the difference in
winning or losing a sale.

While many consumers will choose
a door based on its appearance
and the glass panels that can be
incorporated, our customers are
gaining increased sales due to
the PAS 23 and 24 certification
guarantees.
Understanding that customers need
to be able to provide end users with
facts and features that will induce
trust and ultimately sales, are facts
which remain a pivotal part of the
customer satisfaction guarantees
for the frameXpress team.
The industry is moving forward
steadily, and post- election rising
property values will continue to
compensate for stagnating earnings
and further fuel consumer spending,
perhaps because the government
incentives and rising prices will
make home-owners in general feel
richer. That is great news for this
industry, where renovation will help
to reinforce Britains continuing
housing recovery.
frameXpress offers a broad range
of pvc-u and aluminium windows,
doors and conservatories to both
the domestic and commercial
markets. For more information on
the ranges available please call
01952 581100.
Editors Corner
Osborne Gets Lukewarm Response to Budget

The announcements made by Chancellor
George Osborne in his Budget last week
did not have many trade associations in the
building sector jumping with joy.
he Construction Products Association (CPA)

said the Budget provided few surprises but was
please with the announcement of a Help to Buy
ISA scheme. It believed that this move could stimulate
home-buyers interest in the near term and house
builders confidence in the medium term; a welcome
aid in fighting what the CPA sees as flattening demand
it forecasted for the private housing sector after the
uncertainty of the General Election.
Of particular interest to us will be the review of business
rates flagged by the Chancellor and the related issues
of capital allowances for plant and machinery, all of
which has a very real effect on inward investment, said
Diana Montgomery, Chief Executive, CPA. Finally, the
wider industry, particularly small to medium enterprises
(SMEs), will recognise the impact of the governments
plans to abolish Class 2 NICs in the next Parliament.
The real improvement in this case is not the nominal
contribution amount 137 per annum but rather
the savings by removing another regulatory burden
and overhead, which is likely thousands of pounds and
many hours of time which SMEs can focus elsewhere.
in sales stemming from the new Help to Buy ISA, it

is disappointing not to see further measures to help
people improve their homes, particularly around energy
efficiency, stated John Newcomb, Managing Director,
BMF. Our members would have been delighted to
see a reduction in VAT for repair, maintenance and
improvement (RMI), which would have really cemented
the long term economic growth in the merchant sector.
Mr Newcomb went on to state that reforming VAT in
this area would have the added benefit of helping to
tackle the black economy, which currently significantly
reduces the Chancellors tax take on home improvement
work.
SIN OF OMISSION
TRAINING IS KEY
The British Woodworking Federation (BWF) could

hardly conceal its disappointment on what it saw
as a desertion of sustainability credentials by the
government.
This Budget speech referenced growth 14 times, but
carbon not at all it has done little to help grow the
low carbon economy and little to meet real housing
demand, declared David Hopkins, Executive Director,
Wood for Good, on behalf of the Timber Industry Accord.
Initiatives like the new home ISA and housing zones
will provide some assistance in the building market
and new projects like Swansea Bay will in time help
to decarbonise the grid. But, direct investment now
in new low-carbon housing schemes made from truly
renewable materials would act as a great economic
multiplier, create a legion of skilled jobs and reduce
carbon emissions here and now while also reducing
energy demand for the future.
The feeling that Osborne had missed an opportunity
to press forward with energy efficient policies was
mentioned by the Builders Merchants Federation.
While builders merchants may see a long term boost
6 |March
|March2015
2015||www.mytrade.tv
www.mytrade.tv
The message that the Federation Master Builders (FMB)

wished to focus on was the apprenticeship vouchers
mentioned by George Osborne.
Its been a long and bumpy road since the Richard
Review first touted the idea of putting the purchasing
power back in the hands of the employer but the
government has finally set out a clear direction of
travel in terms of its apprenticeship funding reforms,
said Brian Berry, Chief Executive, FMB.
Mr Berry believed the new digital apprenticeship
voucher model was a vast improvement on what
was formerly proposed. However, he still had some
concerns about the potential for this new system to add
additional administrative burden for small firms. To
counter this, we will be working closely with the next
government to minimise any added bureaucracy. For
SMEs, bureaucracy is the biggest barrier to engagement
in any scheme so industry and government must work
together to help ensure this new system does not have
a detrimental impact on apprenticeship numbers.
At the time of going to press, MYTTV had not received a
Budget response from the Glass and Glazing Federation
(GGF).
GLAZING
Editors Corner
Which Way for

Ecobuild?
An event that once was billed as Interbuild with green credentials
appears to be drifting reports Michael Gannon
ver the years of covering

exhibitions, one aspect that
is always noticeable is that
when they go well, your magazine
is inundated but when they do not,
the spin machine doesnt just go
into reverse, it disappears.
This appears to be happening with
Ecobuild where, despite a number
of urgent requests for information
on the event, a deathly silence
prevails. As far as the glass and
glazing side went, there was a scant
presence and as a show in general,
all pretence that exhibitors had to
prove their green credentials has
long been a thing of the past.
At the time of going to press, no
figures have been supplied by UBM,
the organiser, on attendance figures
and how they compared with 2014.
With 800 exhibitors, it was about
the same size as the previous year.
This falls well short of the 1,300
exhibitors in 2011 when the event
reached its height. For the last
few years we have had the usual
ploy of wide aisles, open spaces
and partitions; all indications of
an exhibition that is losing its
momentum.
Of course, there were other things
going on and this writer saw the
sight of that old political bulldog,
John Prescott heading for the
exit after a no doubt pugnacious
performance. But if we are to regard
Ecobuild as an exhibition first with
add-ons, it has seen better days.
EXHIBITOR RESPONSE
Below is the first part of what

exhibitors thought of Ecobuild.
7 |March 2015 | www.mytrade.tv
EPWIN GROUP
Alan Calverley, Head of marketing

at the Epwin Group was generally
upbeat but observed that Ecobuild
appeared to be quieter this year.
The show was possibly quieter
than previous years but the quality
of visitors higher and with larger
projects in mind. With a new layout
for next year the show may take
on a new direction and become a
general building rather than Eco
onewithout doubt the solar
element of the show has declined,
meaning in terms of space the
overall feel is less stands.
However, speaking specifically
about the Epwin Groups own
performance, he was happier. An
optimistic industry turned out for
the first big exhibition of the year,
and the quality of leads for larger
projects bore this out, he stated.
Our Through the Ages theme
attracted a great deal of interest
and got people talking. Many new
and existing products were on
display and the vertical sliding
window, alongside the new solid
core door were the real stars on the
stand.
INTERNORM
Ecobuild is a great way for our

potential customers to really see
the true quality of our products,
said Andreas Simmer, Managing
Director, Internorm UK, talking
exclusively to MYTTV. This year
was no different. It also provided
the ideal opportunity to launch our
new Panorama HX300 product.
This is a timber/aluminium
window glazing system that

can be integrated completely
into the brickwork meeting the
growing trend for frameless glass
architecture. It was great to see
the interest in how the unlimited
design freedom of this product
can really help create open bright
living environments, explained Mr
Simmer.
In terms of visitors to the stand, over
the three days Internorm stated it
saw a good mix of people allowing it
to have contact with those working
on both smaller self-build projects
as well as architects working on
much larger developments. For
architects specifically, as well as
the products themselves, we also
found that there was some good
interest in the CPDs that we offer,
noted Mr Simmer. Overall, we were
pleased with the level of interest
in our company as a whole and the
products we offer.
Ecobuild appeared to be
quieter than in previous
years with only 800
exhibitors compared with
1,300 in 2011 but there
was satisfaction with
business done.
GLAZING
Editors Corner
When Glass Shows no Class

A warning has come from the BFRC about
misleading advertising that can get those
making unjustified claims finding themselves
in hot water
he British Fenestration Ratings Council (BFRC)

has issued a warning that recent trade and
consumer advertisements have been appearing
featuring the claim A-rated glass as standard or similar.
It points out that this is incorrect because there is no
such thing. There is no scheme in the UK that rates
glass in isolation, stated Gary Morgan, Technical
Director, BFRC. All window energy ratings (WERs)
schemes operate in an identical way of rating the
whole window, including glass, frames, spacer bars and
gaskets.
Dr Morgan went on to explain that was not possible
under current European Regulations to provide an
energy rating for glass in isolation from the other
window components. While it was true that certain
glazing specifications are widely used in A and A+ rated
windows, the glazing itself did not guarantee an A or
A+ rating for the whole window, he said. The frame
system also has to be thermally efficient to enable the
complete window to obtain a favourable rating.
BFRC managing director Chris Mayne added that
an advertising claim that a type of glass is A energy
rated was likely to breach the Business Protection
from Misleading Marketing Regulations 2008 (and/or
Consumer Protection from Unfair Trading 2008).
Misleading advertising is described as material that

in any way, including its presentation, deceives or is
likely to deceive the traders to whom it is addressed or
whom it reaches and by reason of its deceptive nature,
is likely to affect their economic behaviour; or, for those
reasons, injures or is likely to injure a competitor.
An offence under the Regulations can attract a 5,000
fine if heard in a magistrates court, or an unlimited fine
and/or two years imprisonment if heard at crown court.
Enforcement is by local authority trading standards
officers.
INTRODUCING THE NEW VIDEO STUDIOS FROM MY TRADE TV
VISIT: WWW.MYTRADESTUDIOS.COM
GLAZING
Editors Corner
The Sun Should Shine
on Solar
Despite a number of stutters

the government believes that
solar power should account for
4% of the UKs energy supply by
the end of the decade
he reason for the reduction

is that the inducements for
householders and businesses
to install solar panels resulted in
greater than anticipated demand.
This gave the government what it
believed was just cause to reduce
Feed-in-Tariffs (FiTs) on large
installations.
At the time the Department of
Energy and Climate Chance (DECC)
was severely criticised for the
move and a number of solar energy
companies collapsed.
The situation now is that with solar
panels falling in price by as much
as 70%, demand has drawn in
Chinese manufacturers and led the
government to withdraw subsidies
on large solar farms above 5mW by
the end of this month. This, in turn,
has led to a boom in installations
to beat the deadline with the Solar
Only 35% of the cost

of solar is the price of
the panels, the majority
cost is the installation
and that will only come
down if we have a large
and thriving competitive
industry in the UK.
Trade Association (STA) stating that

there had been more capacity had
been installed in the first three
months of 2015 than in the whole of
last year. However, the STA predicts
business will collapse after that by
as much as 80%.
We need subsidies for another
few years maybe five before we
can compete with fossil fuels in
the UK, explained Leonie Greene,
Spokesman, STA. Only 35% of
the cost of solar is the price of
the panels, the majority cost is
the installation and that will only
come down if we have a large and
thriving competitive industry in the
UK. The governments decision to
pull out subsidies is an own goal; it
will delay the moment when solar
can compete with fossil fuels.
SOLAR POTENTIAL
For its part, the Energy Secretary,

Ed Davey, spoke up the potential for
the solar industry. In a conversation
with the BBC he predicted supply
from this renewable source would
rise up to 14GW of solar by 2020;
up from 5GW at the end of 2014.
The current percentage is a modest
1.5% of total UK annual electricity

that will rise to just under 4%.
On that ground Mr Davey felt the
move to end subsidies on large
installations was justified but would
continue with domestic ones. This
should encourage those glazing
companies that have diversified
into this sector, to remain and the
forthcoming General Election is
unlikely to see a radical change in
the market.
The UK figure for installations of
both non-residential and domestic
now stand at 650,000.
NORTH OF THE BORDER
A number of leading members

of the STA have launched a new
Scotland branch. STA Scotland is
set to become the leading voice
for solar in Scotland, advising and
developing policy with the Scottish
government and raising awareness
of the benefits of solar. STA Scotland
has been backed by a number of
prominent figures in the energy
industry, including Fergus Ewing,
Minister for Business, Energy and
Tourism in the Scottish government.
GLAZING
Marketing
General
Section
DIGITAL
VS
PRINT
www.theconsultancy.co.uk
Printed material has
so many downfalls. On
top of environmental
issues, theres also the
case of maintaining the
users interest and how
many people really keep
the
n the growing digital age, the need for print is rapidly in decline.
When at one time an integrated marketing campaign would be a
mixture of glossy brochures, leaflets and advertisements, nowadays
in-line with customers - the selling platform has moved online.
Digital specialist The Consultancy has worked in the window and door
industry for over ten years and specialises in online solutions specifically
for the sector.
While initially developing the business in print and branding, the need for
their digital expertise instantly overshadowed printing.
brochures on file.
GLAZING
Marketing
DEATH OF THE FAX

But is print really a thing of the
past, or does it still hold a place in
the ever-developing digital age?
Richie Thornton, Director of The
Consultancy, said: When working
with our clients we always use the
analogy of 1,000.
If you had this disposable amount
of money to market your business,
where would you spend it?
Would you spend it on limited
brochures and leaflets to send
out to potential clients, or would
you create an integrated online
marketing campaign, refreshing
your website and designing a
trackable e-mailer to be sent out
and monitored?
With the UK consumer spending
44bn online last year, we think the
answer is pretty obvious.
Printed material has so many
downfalls. On top of environmental
issues, theres also the case of
maintaining the users interest
and how many people really keep
brochures on file.
They often end up in the bin!
But although the window and
door industry is slowly beginning
to embrace the digital age, The

Consultancy is keen to stress that
print materials can still be of use.
Richie added: One thing weve
worked on over the past few years
is bridging the gap between print
and digital, a way to do this is by
using augmented reality.
This involves the use of a print
trigger, whether its your company
logo, a photograph or a word.
Through accessing your devices
camera on an app and hovering
it over the trigger image this can
add a third dimension to your
advertising in the form of a video
or hidden message.
This is a media which is newly
evolving and worth keeping in
mind for any print marketing.
The Consultancy is currently running
a Death of the Fax campaign,
focusing on the move from print to
digital and encouraging companies
in the industry to seek the benefits
of the online world.
If youre interested in how digital
will revolutionise your company,
contact The Consultancy at
www.theconsultancy.co.uk or call
(01429) 239 689.
EASY TO UPDATE
ENVIRONMENTALLY FRIENDLY
EASY TO STORE
LEAD GENERATION
With the UK
consumer
spending 44bn
online last year,
we think the
answer is pretty
obvious.
GLAZING
General Section
Make the right decisions, drive

business performance, and
increase profitability
The launch of a new website by The Independent Ratings Company highlights the benefits for industry
leaders who want to use customer feedback to their ultimate advantage.
irector Chris Globe explains I think there are

few of us now who dont read umpteen reviews
from others every time we want to book a hotel,
a restaurant or a holiday. It is the world we live in. But
what many people dont realise is that this is not just
a fad, it is a very real part of peoples decision making
process and it is here to stay.
The benefits of gaining reviews from your customers
and obtaining what is effectively a third party
endorsement for your company, your products, and your
services, cannot be understated.
There is nothing to fear but much to gain; we work
with so many companies now and all of them will tell
you that they have seen a benefit since they started
using the endorsements of their customers to sell for
them.
Most of the companies who come to us already

understand the benefits, but while they collect
feedback often they dont have it working for them. Our
key thing is to get them publishing the comments that
their customers make, and to not be afraid of the odd
negative remark thats life and people dont expect
perfection.
GLAZING
General Section
We are proud to be different to the rest of the
ratings industry.
Unlike the majority of our competitors we believe

that personal contact is the best way to deliver the
outstanding results that customers want. By talking
with our customers our experienced team can help to
define the criteria which will bring them the outcomes
they want.
This can be on the phone, by email or by personal visit,
making it very cost effective. The important thing is that
customers have someone to talk to who can help them,
who can advise them, and who can support them to get
the results they want which will drive performance and
profitability through their company.
Most of our customers have tried on line review
systems and on line survey models in the past, but have
come to us because they want so much more than an
off the shelf solution which doesnt fully deliver what
they want, and is dependent on their time and efforts.
But dont take our word for it; heres what a few of
our existing clients have said.
We had a very particular desire to capture feedback

from our customers and as a part of the same process to
offer them a personalised and instantly downloadable
guarantee. The Independent Ratings Company did this
for us. It has added some real benefits to our business.
Paul Hardcastle Director of Eco-Thermal Design
Windows.
By talking to the team at The Independent Ratings
Company we completely changed our feedback forms
and the process. The results have been brilliant and
the whole process works so much better now. Had we
not had the opportunity to speak to someone we would
have carried on doing the same thing, and not getting
the right results Mick Clayton CEO of GQA.
It is great working with the team at The Independent
Ratings Company. Our need in terms of reporting
change regularly and it is great that we can talk to them
and modify what we need. We simply could not get this
flexibility and support from an off the shelf provider
Tristan Cooke Mila Windows and Door Maintenance
The
Independent
Ratings
Company
www.
theindependentratingscompany.co.uk 0161 327 2623
sales@theindependentratingscompany.co.uk Twitter
@TheIndRatingsCo
GLAZING
Awards
Steve Davis congratulates overall winners Frames

Conservatories Direct, including the winning fitters.
GLAZERITE GANG SHINE AGAIN WITH NEARRECORD NETWORK VEKA TROPHY WINS
lazerite installers have beaten

all-comers yet again, scooping
half of all the Regional
trophies in the annual Network
VEKA awards plus the coveted
all-UK customer satisfaction trophy
once again.
while Goliath Homeworld had

a fifth win for the Midlands and
Cheadle Glass won a second time
for the North West, and Fitter of the
Year went to Ronnie Pym and Mark
Barnfield of Frames Conservatories
Direct.
Customers of the trade fabricator

took no fewer than five of the ten
Regional awards, plus the national
trophy and Fitter of the Year, as
well as numbering 12 of the total
30 finalists and gaining three new
entries into the organisations elite
100% Club.
Glazerite Director Jason Thompson

said after the awards: Once again,
our customers have shown that
they are among the best of the
best in Network VEKA and we are
proud of them all. We have always
encouraged our customer members
to commit themselves 100%
to everything the organisation
stands for and to make full use of
everything it offers. With such a
superb showing on the trophy table,
they have proved this to be the only
way to go.
Overall champion this year was

last years Best Newcomer, Frames
Conservatories Direct of Bury St
Edmunds, also winning top Regional
for the East of England. Shane
Howells held the West of England
title and KJM Windows retained
the South both for the sixth time
All the trophies were presented by

Network VEKA brand ambassador
Steve Davis at the organisations

AGM and Gala Dinner at the Holiday
Inn,
Stratford-upon-Avon
on
Saturday (Mar 21).
Last year, Glazerite customers took
six Regional trophies as well as UK
Champion, Best Newcomer and 13
of the 30 finalist slots. In 2013 they
took four Regionals and 10 of the
finalists.
Glazerite Windows Ltd is VEKAs
largest UK trade fabricator and a
prominent Network VEKA member,
with a reputation for unsurpassed
customer service as well as a
comprehensive product range. The
company offers a fully nationwide
service based on manufacturing
units in Northants and Greater
Manchester and a distribution hub
in Bristol.
www.glazeritewindows.co.uk.
GLAZING
Awards
2015
GLAZING
Awards
A DOUBLE AND TRIPLE AWARDS NIGHT
et again, Solidor stole the show when it

came to The Sentinel Business Awards,with
them winning Business of the Year for the
second year running, while CEO Gareth Mobley
was awarded Entrepreneur of the Year for the third
year in succession.
More than 400 individuals from North Staffordshire
and South Cheshires most prominent businesses
were in attendance at the event, which was
held on 24th March, 2015 at the Kings Hall in
Stoke-On-Trent. Now in its 19th year, The annual
Sentinel Business Awards celebrate the regions
best business achievements rewarding growth,
innovation and development in the local economy,
something which Solidor has achieved and
embraced in abundance for a number of years.
Their innovative approach to product design and
marketing also looks set to continue under the
stewardship of managing director, Joe Martoccia
and the new management team, with exciting new
product development and marketing plans ready
to be launched in April. The Composite door market
is currently one of the most exciting and dynamic
of the home improvement sector, with a broad
range of installation companies and specialised

distributors helping to drive growth.
Joe Martoccia, managing director of Solidor
commented: Im absolutely thrilled for Gareth and
for everyone associated with Solidor, these awards
are for them. Winning back to back awards against
some excellent local companies is an incredible
achievement, businesses from this region really
demonstrate some of the best manufacturing and
commercial principles I have experienced.
Gareth Mobley, CEO of Solidor and DW3 Products
Group concluded: Im still humbled by the
recognition that the team at Solidor and I have
received over the years. Its been very much a team
success and one in which I believe will achieve
further recognition in the years to come.
To find out more about Solidor, then log on to
www.solidor.co.uk, call 01782 847300 or e-mail
enquiries@solidor.co.uk. To keep up to date with
all of their developments follow them on Twitter
@solidorltd or look them up on Facebook.
GLAZING
Video
Click below to watch the video!
GLAZING
Awards
Network VEKA hosts another

fantastic AGM and Awards Evening!
Around 240 people attended Network VEKAs ever-popular AGM and Awards Evening in Stratford-upon-Avon.
ttendees were able to visit

the days specially-built
Business
Centre where
numerous companies and industry
bodies were on hand to answer
questions and give suggestions
on all aspects of business; from
finance and training to marketing
and more. Visitors were particularly
interested in Network VEKAs new
training offering - the Network VEKA
Academy.
Network VEKAs MD John Ogilvie
was joined on stage by Compere
John Meredith to present the
official AGM. John was quick to
praise the many successes of the
membership: It was a record year
on a number of measures... 64
million pounds worth of products
fitted, in almost 18000 installations,
which is up 9% over the previous
highest registration total. Thats
1.25 million fitted per week!
Installations of VEKA products are
up around 18%, which is more than
two and a half times the market

growth rate.
Around 880 million has been
installed since Network VEKA was
formed and average installed
values are the highest for six years.
All of this.... and still customer
satisfaction rates remain around
97%!
John explained that The VEKA UK
Groups MD, Dave Jones, had been
welcomed as Chairman of the
Network VEKA Board and invited
him to say a few words.
Dave Jones also congratulated
the membership and articulated
how proud he was of the support
offering from The VEKA UK Group:
As Managing Director of The VEKA
UK Group, people might say Im
biased.... but I genuinely believe
that - between Network VEKA and
the Approved Installer Scheme - we
offer a scale of support that cant be
matched in the industry.
Network VEKA is the pinnacle

organisation for installers in the
glazing trade.
Myself and the team at VEKA remain
committed to helping promote
the Network and to building upon
its sterling reputation. I couldnt
be more impressed by all that has
been achieved over the last 12
months: record-breaking sales....
record registrations.... and more
milestones than ever before.
You should all be very proud of
yourselves. We couldnt promote
the Network in the way that we do,
without all your hard work.
With the days event rounded

off - flower power, flares and
platforms were the order of the
evening!
The evening began with a

Champagne
Reception
before
the Awards were announced by
Network VEKA Brand Ambassador
Steve Davis.
GLAZING
Awards
and into their grooviest glad rags!
John Ogilvie said: The Awards
Evening always has a fantastic
atmosphere because we celebrate
the successes of all our members
and highlight the companies that
are going even further above and
beyond. Then it offers all our hardworking member companies the
opportunity they deserve, to let
their hair down and have a great
night. Were already looking forward
to next years event.
A full list of regional winners

follows below:
Best in Scotland: Norscot

Joinery
Best in Ireland: Betterhomes
Best in the Midlands: Goliath
Homeworld
Best in the North West: Cheadle
Glass
Best in the South: KJM Group
Best in the South East: Oakwood
Windows
Best in the South West: Heavers
of Bridport
Best in Wales: MPN
Best in Western England: Shane
Howells
Best in Yorkshire: David
Brunskill
Best in Eastern England: Frames
Conservatories Direct
Best in Central England:
Lewington and Son
and Overall National Winner really

is a fantastic achievement! In
the Network VEKA awards, youre
competing against the best of the
best - so to come out on top says
a lot about your customer service.
Congratulations.
Putting the FUN in fundraising
Network VEKA managed

to
raise more than 700 for The
Encephalitis Society by requesting
donations from member companies
to take advantage of the 1970s
props available! There was also
an envelope collection, and the
membership proved its generosity
once again.
The Network VEKA AGM wouldnt

have been possible without the
support of the events sponsors:
ERA
Dugdale Ltd
Assure
Renolit
Euroseal
Glazpart
Chick Plastics
Glazerite Windows Ltd
IKA
B&I Fabrications
The Image Works Ltd
Prefix Systems
Visit www.vekauk.com
Blame it on the boogie
The evening was rounded off with a

1970s tribute band and disco until
the early hours, with many members
changing out of their black tie attire
From Best Newcomer to National

Winner and Fitter of the Year!
This years Overall National Winner

was Frames Conservatories Direct.
The team were delighted to have
gone from Best Newcomer at the
last AGM, to National Winner at
this years event! Alongside this
impressive feat, the FCD installation
team also won Fitter of the Year after
being observed carrying out a series
of practical and written exercises.
Steve Davis presented the awards
and passed on his congratulations:
To win Fitter of the Year and go
from being Best Newcomer, to
winning Best in Eastern England
GLAZING
Awards
First ever National Fenestration
Awards winners event a huge success

A Day To Remember...
n Thursday 26th March, the National Fenestration Awards held their

first ever winners event. From day one, it had always been the aim
of the NFAs to be able to celebrate winners at a physical event. So
that Thursday marked an important step for the awards scheme, and for
those attending and to receive their awards.
The day started in typical British summer time style, wet, windy and rather
chilly. But some excellent staff and equally excellent breakfast made sure
that the climate didnt affect the day. After a few delays due to the traffic,
the group was split up into two teams for the day where they would take
part in some excellent cars and challenges.
The cars themselves were the superb Caterham 7, Land Rover Defender on
a brilliant 4x4 circuit, and some brand spanking new Toyota GT86 Rally
cars that we were lucky enough to be the first corporate event to use them.
Each team took part in one challenge in the morning, and were then
treated to an excellent and relaxed lunch. The energy in the room was
amazing. People were buzzing from their mornings driving and couldnt
wait to get back out.
The afternoon session seemed to fly by. Both teams getting out on track
to test out all three of the cars. The Toyota GT 86 Rally and Caterham 7
both proved extremely popular throughout the day, and are now probably
GLAZING
Awards
on the to buy list for a lot of those

who attended on Thursday!
It was back to the Foggarty Moss
suite one last time for more food
and refreshments, where Driver of
the Day trophies were handed out
to the best drivers in each of the
cars. And of course, the main reason
why everyone was there, to pick up
their National Fenestration Awards
trophies for their success in the
2014 campaign.
So with everyone in great spirits, it
was over to the Macdonald Portal
Hotel, Golf & Spa for a chance to
check in and get scrubbed up for
a great night of drinks and relaxed
networking, provided kindly by the
Truemans Windows team.
Great feedback and a future industry
regular event
The early feedback of the event
from those that attended has been
overwhelmingly positive. Jason
Grafton-Holt, Co-Founder
and
Director of the NFAs had this to say:
The reaction from those who
attended the race day has bowled
over the whole NFA team. Whenever
you attempt something for the first
time, you kind of expect a hiccup

along the way. But the staff at
Oulton Park made sure that every
single person there had an amazing
day. The rest of the NFA team also
put in a great effort to make sure
everything ran smoothly.
A massive thanks has to go to the
industry for giving the NFAs so
much support in the past couple
of years. And a massive thanks
too to The VEKA UK Group, GQA
Qualifications and Windowbase, as
without their support for the event,
it simply would not have happened.
Were already looking forward to
the next winners event, and Im
pretty sure everyone who attended
this one will want to be part of the
next one too! Were hoping this can
become a regular industry event
that everyone can look forward to.
The National Fenestration Awards
are already looking to prepare
for the next winners event, with
main event sponsors now being
sought. Window Ware are already
the first to sign on for 2015, with
more companies to be announced
in the coming weeks. So with a
limited number of main event slots
Were hoping this

can become a
regular industry
event that
everyone can look
forward to.
available and lots of interest in the
NFAs right now, be sure to contact
the NFAs so as to not miss out.
To find out how to take part in this
years National Fenestration Awards
and be part of one of the industrys
fastest growing events, visit the
NFA website for more information.
www.fenestrationawards.co.uk
info@fenestrationawards.co.uk
@NatFenAwards
GLAZING
Awards
Helen Mason (Community Fundraiser for Lancashire) and Tom Norris

(Burnley British Legion) collect the cheque from The VEKA UK Team.
THE VEKA UK GROUP PROUDLY PRESENTS
BIGGEST EVER CHARITY CHEQUE
he team at industry-leading PVC-U giant The

VEKA UK Group were delighted to present
The Royal British Legion with a cheque for
5100 - the largest amount the company has yet
raised in a six-month period.
number of us took part in a 5k Poppy Run, we sold

cakes, we had a Christmas jumper day and made a
charity contribution instead of sending Christmas
cards. We even fined the Managers for any reports
that were submitted late!
Each year, the company chooses two charities to Everyone really pulled together to support the
focus on for a six-month period each. In the second British Legion and we were thrilled to be able to
half of 2014, all fundraising activities were carried present a cheque for 5100.
out in aid of The British Legion.
This year, for the first time ever, The VEKA UK Group
Head of Human Resources Gabriela Hammond will be dedicating a full years fundraising to a
explains: We were very proud to do our bit for charity close to its heart: The Encephalitis Society.
such a valuable cause, especially as 2014 marked
100 years since Britain entered the First World War. Visit www.vekauk.com
We were able to raise our biggest charity
contribution (to date) via a number of events. We
held a sponsored golf day, Operations Director
Paul Armstrong did a sponsored slim, we sold pin
badges and wrist bands, we had a wear it red
day, Network VEKA held a collection at the AGM, a
GLAZING
Charity
TUFFX DONATES SILVER

TICKET TO MND ASSOCIATION
s Saint Gobain celebrates its 350th

Anniversary this year, the company has
developed a monthly prize draw for
customers. Here, names will be picked at
random throughout the year, where either a bronze,
silver or gold ticket will be won and exchanged for
a cash donation to charity.
In February TuffX Processed Glass won one of the This year the Association is holding a Jump Fest
Silver Tickets which entitled them to donate 100 on 21st June as part of a Global Awareness Day
to a charity of choice.
and we wanted to give them our support for such a
worthy cause and such great work. We also wanted
One of the main reasons the TuffX team opted to give as much backing as possible to one of our
to donate its prize winning money to the MND own team.
Association, was due to an employee at the
company having recently been diagnosed with TuffX Processed Glass is a leading glass processing
the condition. MND is a progressive disease that company specialising in toughened safety glass
attacks the nerves in the brain or spinal cord, which manufacturing. For more information please visit
then results in messages slowly stopping to reach the website www.tuffxprocessedglass.co.uk or call
the brain, so the body then gradually slows down 0845 3 400 200
and wastes away.
Graham Price, Managing Director TuffX Processed
Glass comments, The MND Association relies
almost entirely on donations in order to continue
its research for a cure to the debilitating and cruel
disease.
GLAZING
Charity
The GM Football Fives be in it, to win it!
fter months of planning and

preparation, it is with much
excitement and anticipation
that GM Fundraising brings you
the GM Football Fives a national
five aside football competition on
Saturday 9th May 2015, developed
specifically to allow teams from the
glazing industry to compete against
industry peers and friends.
Home of Championship side
Birmingham City Football Club, St
Andrews will provide a fantastic
setting for the day, explains Adrian
Barraclough, Quickslides Chairman
and GM Fundraising team member.
Unlike some corporate days, the
GM Football Fives gives companies
an excellent opportunity to put a
team together with people from
any area of the business. From
fitter to Chief Executive, teams will
be playing for their company in a
national competition thats all about
the UKs national sport. Companys
customers are also welcome to join
a team.
Each team will consist of 8 players
and have a guaranteed 3 matches
under the watchful eye of fully

qualified referees for just 800
per team. The 8 player registration
includes entry to the Awards Party
Evening hosted at St Andrews, and
of course additional tickets for the
fun once the final whistle has gone
can also be purchased for 25 per
adult, 10 per child aged 10 to 16
with children under 10 welcome for
no charge.
Aside from the football competition
including awards and trophies
for the winners and runners up, as
well as Player of the Tournament,
Beat The Goalie and Golden Boot
to name just a few - there will be
plenty more besides to entertain
supporters including an evening
buffet, disco, fundraising activities
and cash bar till 11pm.
At GM Fundraising, it is important
that we host events that people will
enjoy as aside from the fundraising
aspect, it really is all about having
fun, continues Adrian. We believe
the GM Football Fives will become
a date not to be missed in peoples
GM Football Fives gives

companies an excellent
opportunity to put a team
together with people from
any area of the business.
From fitter to Chief Executive,
teams will be playing for
their company in a national
competition thats all about the
UKs national sport. Companys
customers are also welcome to
join a team.
diaries every year, as everything is
set for it to be a truly fantastic day.
To take part in this first ever GM
Football Fives, team registration
is simple and for a sneak preview
of the teams promotional video
filmed at BCFC go to youtube or
contact gary@gmfundraising.co.uk
GLAZING
Charity
GLAZING
bb
Marketing
MRA MARKETING NO.1 AGAIN IN CMA AGENCY LEAGUE
or the second year running

MRA
Marketing
has
been ranked No. 1 in the
Construction Marketing Awards
Agency League. The league
is compiled by the Awards
organisers, the Chartered Institute
of
Marketings
Construction
Industry Group (CIMCIG). Fifty-nine
marketing agencies working in the
construction industry are ranked by
CIMCIG based on their performance
at the Awards over the previous
three years. Another consistent
performance in the 2014 awards,
with four finalist nominations and
a win for Door-Stop International,
ensured MRA retained its position
as number one.
The CMA Agency League is an
independent ranking, decided
by CIMCIG based on measurable

performance, says Lucia Di Stazio,
Director of MRA Marketing. She
puts MRAs success down to
strategic thinking and creative
insight. We offer fact-based
marketing solutions big ideas
based on quality research and
expert analysis and were delighted
to have that recognised by CIMCIG,
says Lucia. Over the years weve
been shortlisted 15 times and won
10 Construction Marketing Awards.
We promise to help ambitious
companies grow and we do.
To find out how MRA can help you
grow visit:
www.mra-marketing.com or email
Business Development Manager
Tom Rigby
tom@mra-marketing.com.
Lucia Di Stazio, Director of MRA Marketing
Over the years weve

been shortlisted 15 times
and won 10 Construction
Marketing Awards. We
promise to help ambitious
companies grow and we
do.
GLAZING
Windows
Doors
THE PERFECT SASH FROM
FRAMEXPRESS
28 |March
|March2015
2015||www.mytrade.tv
www.mytrade.tv
GLAZING
Windows
or the most part sash windows

complement the appearance of
traditional properties and they
are a style which many frameXpress
customers are incorporating more
frequently into renovation projects.
Renovating and fitting sash windows
is a skill that requires installers to
have professional affiliations or
accreditations, which reflect the
craftsmanship involved in restoring
period homes in accordance with
Building Regulation stipulations.
Most recently frameXpress was
contracted to supply all new sash
windows for a renovation project in
Essex where it was stipulated by the
local authority that aesthetics must
match the style of the property and
surrounding area.
For the end users it was considered
a major investment in a property
that they wished to fully restore
before looking at selling in a
housing market that is starting to
look buoyant.
Sash windows were introduced from
France originally in the mid 17th
century, after the Restoration period
and have become increasingly
popular as a style since then. Early
For modern homeowners

it is also all about
investment in a property
that they are lovingly
restoring to a former
glory, and as such they
want only the best in
terms of appearance,
thermal performance
and ease of use.
sashes had the box frames exposed

and finished with an architrave
surround, which was set flush with
the outer face of the wall. This was
a style that remained common in
house design until the mid 18th
century before being revived again
in the early 20th century.
Since then the evolution of the
sash has introduced many styles of
window including those with sash
horns and less panes, which became
popular from around 1840 onwards.
Ian
Davis
Sales
Manager
frameXpress comments, Today,
replacement sash windows make
a stunning finish to period homes
and it does not have to be a hugely
expensive investment to give
windows a new lease of life.
For modern homeowners it is also
all about investment in a property
that they are lovingly restoring to
a former glory, and as such they
want only the best in terms of
appearance, thermal performance
and ease of use.
In the south of the country it is
noticeable how sash windows
are increasing in popularity, with
large-scale refurbishments being
completed such as those of the
Savoy and Connaught hotels.

Equally homeowners in general
want to retain a little old world
period charm and authenticity,
which is proving a very positive
selling point for frameXpress
customers.
Ian Davis concludes, Our range
lends itself well to restoration
projects and enables customers to
broaden their business, giving them
scope to offer a little more than
just the standard window styles
and colours. Certainly, there is no
shortage of enthusiasm regarding
the benefits of installing sash
windows.
frameXpress fabricates only the
very best in quality windows,
doors and conservatories from the
companys head office in Telford
that encompasses a 30,000 sq.ft
production facility.
Competitive
pricing together with years of
manufacturing experience gives
customers complete peace of mind.
For more information on the range
of styles and colours please call
01952 581100
www.framexpress.co.uk
GLAZING
TheWindows
advanced business support programme from Guardian Glass UK
ITS TIME YOU GOT AFLOAT

Visit guardianglass.co.uk and sign up to Guardian Plus for free today
An entirely free online service including:
Technical resource centre

Acoustic calculator
Industry training
Business support and promotion
Join Guardian Plus

and be a part of the
leading supporter to the
Independent Glass and
Glazing Industry
Find out more at www.guardianglass.co.uk

GLAZING
Windows
GLAZING
Doors
TRIPLE DOG BOLTS FITTED AS STANDARD TO TRUEDOR

The latest product enhancement from IG Doors for their Truedor range is the inclusion of Triple Dog
Bolts as standard. Speaking for the company Sales and Marketing Manager Richard Kirman explained.
For us, wanting to sell our product to the consumer market through our installers it is really important
that we understand the needs and wishes of that market.
Security remains a significant factor in the buying process and that is why we have developed and are
fitting as standard our new Triple Dog Bolt. It is important to make the point; we are not offering this
as an extra, we are fitting it as standard as the latest great feature of our product and to demonstrate
that we fully understand the market we are serving.
For more infomation visit www.igdoors.co.uk
34 |March
|March 2015
2015 || www.mytrade.tv
www.mytrade.tv
GLAZING
Windows
GLAZING
Doors
SOLIDOR'S NEW DOOR DESIGN APP POSSIBILITIES ARE NOW ENDLESS
olidor has completely redeveloped its Door

Design App, creating a fresh new environment
designed to inspire and engage consumers and
enable trade partners to demonstrate the feature rich,
unique Solidor range of composite doors. The update
is in effect a complete re-design, with much improved
functionality and many additional features.
Theres a totally new user friendly interface which
allows you to find out more about Solidor products,
find a local Recommended Installer, create your own
door design and you can even build and keep your own,
Solidor gallery.
The door design engine features the full Solidor range,
the many hardware options, incorporates the unique
glass designs and delivers the ability to view 18 colours
inside and out, using the new inside view feature. The
combinations are infinite, the possibilities are endless.
It also features the broadest range of door frame
options available, including the exciting Solidor colour
pallet, a vast range of side panels and the facility to
design French and stable doors. Add all this to simple
use door positioning and you can see the enhancement
a Solidor can make to any property.
The Door Design App is available for iPad and iPhone

with the Android version for tablets and phones just a
few weeks away. It also represents the first of a number
of exciting new marketing tools, which will be launched
throughout the year.
Joe Martoccia, managing director of Solidor commented:
This re-development is a direct result of listening to
our customers and delivering exactly what they want.
Its another sales enabling tool to help drive sales
for our network partners by selling more effectively
against their and our competition.
He continues: Whilst there are other Apps out there,
the crucial difference with the Solidor App is the way in
which you can add different door designs into a picture
of the front of your home at the start of the process,
making switching styles and colours effortless. This is
much slicker than starting over every time you want to
try a different style and colour combination.
To find out more about Solidor including their
Recommended Installer campaign then log on to their
new website at www.solidor.co.uk, call their sales office
on 01782 847300, or add to their Twitter following @
solidorltd. You can download the free Solidor App at
Apples App Store by searching for Solidor.
GLAZING
Doors
Doors
TriplE efficient and

secure from Jack
F
abricators can now add triple glazing to the high

security commercial Jack Door with a new triple
glazing bead from aluminium systems company,
Jack Aluminium.
The triple glazing bead can accommodate glazed units
up to 44mm when manufacturing the Jack Door TD68
suite of doors.
Sales and marketing director, Jeff Pearson says:
Speaking to customers we know that more and more
commercial projects are now specifying triple glazed
doors to improve energy efficiency. But they also
require stringent security measures.
Thats why weve designed a triple glazed bead for the
high security anti panic and mag lock doors to provide
a proven, cost effective solution for customers.
Jack Door incorporates a thermally broken threshold

to help achieve one of the best U-value of commercial
doors available. Coupled with triple glazing, this
makes the doors ideal to specify and install in busy
footfall areas where the highest thermal performance
is required.
Jack Aluminium anti-panic and mag lock doors are
designed for hospitals, schools, hotels, apartment
blocks and a whole range of public sector buildings
where there is potential for lock tampering and forced
entry. The doorsets have achieved the PAS 24 security
standard and both the standard hook lock and Mag
Lock doors have a BM TRADA Q-Mark certification
under the Enhanced Security Door Scheme, which
complies with the Police initiative to reduce crime by
incorporating crime prevention measures at the design
stage. www.jackaluminium.co.uk.
GLAZING
Doors
Bison introduces the new generation

of bi-foldinG doors IMAGINE
ot on the heels of its groundbreaking Genesis vertical

slider, fabricator Bison
Frames has just announced a new
addition to the Genesis Range: the
Imagine Fold and Glide bi-folding
door. Mark Tetley of Bison said, Our
Genesis vertical slider broke the
mould for PVCu sash windows and
with the new Imagine Fold and
Glide were are confident it will do
the same for bi-folding doors.
The Imagine Fold and Glide
certainly brings something new
to the market. The first thing
you will notice is the aesthetics.
It has clean and contemporary
looks, with slimmer sightlines and
flush exterior finish eliminating
the need for flying mullions. The
inline design says goodbye to
the usual face fixed hinges and
offers improved weight distribution
and enhanced performance. The
PVCu sash and outer frame not
only mirror the appearance of the
aluminium alternative, but offer a
choice of double or triple glazing
beads with bevelled or sculptured

options. The Imagine Fold and
Glide is also available in more
than 18 woodgrain and coloured
foiled combinations so buyers can
choose the look that best suits their
project.
The thermal efficiency of the
Imagine Fold and Glide door is
another key selling point. It offers
superb thermal performance and it
can achieve a U value of less than
1.0 an astonishing figure for a
bi-fold door. It has been fully tested
to BS6375: Part 1 Weather and
BS 6375: Part 2 Durability to add
further evidence of its qualities in
this area.
The Imagine Fold and Glide door
is PAS 24 and Secured by Design
accredited, providing a tick in the
security box and proving that the
door measures up where other
bi-folds dont. It also uses high
performance custom designed
hardware throughout for added
peace of mind and carries the ERA
5 star guarantee.
The Imagine Fold and Glide
bi-fold is suitable for all sectors,
commercial and domestic, offering
a choice of wheelchair, flush room
divider and standard thresholds.
Available with a maximum width
of 6000mm, a maximum height
of 2400mm and a maximum sash
width of 1000mm. Imagine Fold
and Glide is just what weve all
been waiting for.
Mark concludes, We believe it is
important to bring products to the
market that are genuinely new,
different and innovative. Its good
for our business and its good for
our customers businesses, as the
success of our Genesis vertical
slider has already shown. We are
confident that the Imagine Fold
and Glide is about to do the same
for the bi-fold door market and are
proud to include Imagine to our
Genesis range of products.
www.bisonframes.co.uk
GLAZING
Doors
78% of installers say composite doors
will grow in 2015
ne of the biggest industry surveys recently

completed forecasts strong growth for the
composite door market. Researched by DoorStop in January 2015, 1,020 companies were surveyed,
with a net 73% forecasting an improvement in sales
(78% predicting an increase less 5% expecting a fall).
A sample of over a thousand is large for the industry
so the findings are robust, explains Patrick Dean,
Door-Stops Head of Sales and Marketing. The figures
suggest very strong growth for the overall market.
Almost half (45%) of respondents said they were very
optimistic for composite door sales with 33% saying
2015 should be better than 2014. Only 5% of those
surveyed expect worse sales.
Installers are optimistic and rightly so, adds Patrick.
Consumer confidence is high and the falling price of
oil means people have more disposable income. All
this is good news for home improvements generally
but composite doors are also benefiting from the

continuing decline in PVC panels. Theres still a huge
market to go for (as shown by Palmer Research and
D&G Consulting ). Its looking good for the composite
door market in 2015.
Visit www.door-stop.co.uk/marketing to find out how
Door-Stop can help installers sell more doors.
GLAZING
Doors
Phoenix Doors can supply any

composite door colour you want
Phoenix Doors, part of
the MASCO UK Window
Group Ltd, has opened a
new paint spraying facility
at its Cambridgeshirebased composite door
manufacturing site.
As well as supplying popular paler shades, such as Chartwell Green, Duck

Egg Blue and Dove Grey, the in-house service can cater for a full range of
bespoke RAL colours, says Phoenix Doors Sales Director, Haydon Statham.
Customers will also benefit from reduced lead times and improvements in
quality and competitive cost for both standard and non-standard colours.
Haydon comments: Our in-house painting service means there will be a
beneficial impact on costs and lead times as we are not relying on a third
party; thereby controlling our own destiny in this area. We have recruited
a key skilled member of staff with 20 years paint spraying experience and
the door finishes are outstanding we are all very impressed.
In following the general market trend for colour, we believe this is a sound
investment backed by the MASCO Group and ensures we can continue to
offer market-leading, high-performance door products designed for the
21st century, he adds.
Established in 1993, Phoenix Doors is the complete door solution company
for the retail replacement market offering one of the widest ranges of GRP
composite doors and PVC door panels on the market.
Contact Phoenix Doors on 01487 740469, email info@phoenixdoorpanels.
co.uk or visit the website at www.phoenixdoorpanels.co.uk.
GLAZING
Doors
GLAZING
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Doors
Imago redefines timber
sliding doors!
erfect for the UK climate, Imago Lift & Slide is

the definitive timber wide-span door for design
led homes. The super-slim wooden frame
makes it an exciting choice for extensions,
sunrooms and orangeries where style and performance
is paramount.
Imago is the stunning timber lift and slide door system
from AGB, Italys largest window and door hardware
manufacturer. Widely specified, Imago is a leading
wooden sliding door in mainland Europe. In Italy there
are 130 companies installing Imago Lift & Slide Doors
and 600 architects subscribing to its online design and
specification service.
Imago frames the view with a sightline down to just
2cm. Unlike most wooden doors, Imago has a sash
slimmer than even some aluminium lift and slide doors.
The hardware disappears into the frame and the silky
smooth slide mechanism is invisible. The Imago Lift &
Slide Door is so innovative it has been selected as one
of the best industrial designs by the ADI Index 2014,
alongside an impressive line-up of new offerings from
luxury brands renowned for beauty and performance

including Ferrari, Maserati and Ducati.
The result is a huge glazed window door that offers an

uninterrupted view. The combination of elegant style
and industry leading thermal and weather performance
has redefined what is possible from a timber door. Our
British weather means large doors stay firmly shut for
most of the year. Open or closed, Imagos slim design
means there arent multiple frames to break up the
view, creating a light filled space.
Installation companies and timber manufacturers who
target the premium market will find Imago Lift & Slide
Doors a big attraction for homeowners and designers.
AGB has everything architects need with easy to
download drawings and specifications to add straight
into their design project. Manufacturers are given
all the high performance test certification needed to
produce fully CE compliant doors. Companies can find
out more about Imago Lift & Slide Doors by emailing
imago@agb.it. - www.chooseimago.co.uk
GLAZING
nylon is so 80s
ar doors use stainless steel rollers
www.discoverair.co.uk
Doors
DDP INVESTS FOR

INCREASED EFFICIENCY
D
ue to increased demand for double

and triple glazed insulated glass units
for doors, Decorative Door Products
(DDP) by RegaLead can now announce
further improvements to production capacity
thanks to investment in a Buxstrup WS
800 semi-automatic IG line, reinforcing the
companys position as the market leaders in
IGUs for doors.
The German manufactured WS 800 is designed
specifically for rapid production of small IGUs,
with the added benefit of an integrated gas
fill press. Guy Hubble, Joint Managing Director
at RegaLead explains: With a maximum
glass size of 900 by 1200mm, the Buxtrup
WS 800 is the perfect addition to our Hawick
manufacturing facility, due to our specialism in
IGUs for composite or panel doors only.
We continually invest in our DDP division, and
this latest line allows us to not only improve
our production efficiencies, but also the quality

of those units using rigid spacer bars. The
introduction of the Buxtrup equipment follows
last years investment in a Beston heated roller
press production line to manufacture insulated
glass using Duraseal and Decoseal flexible
spacer.
For more information about Decorative
Door Products (DDP) by RegaLead visit www.
decorativedoorproducts.co.uk.
GLAZING
Doors
NEW CNC MACHINING CENTRE INCREASES
COMPOSITE PRODUCTION AT HURST
urst Plastics is well on course for its best

year ever in composite doors after making
a significant investment into new machinery
and additional production space to satisfy growing
demand.
The Kingston-upon-Hull based company has
almost doubled its dedicated floor space for
composite door processing and has just taken
delivery of an additional CNC machine to increase
production capacity to 600 doors a week.
Hurst is one of the first companies in the industry
to commission the Biesse Rover A 5-axis machining
centre an upgraded 2015 model. The Rover A is
able to machine from a vertical or horizontal axis
to ensure precise routing to within a millimetre,
whilst minimising manual handling for Hursts
production team. More energy efficient and
quieter in operation, the new machine will speed
up the processing of Hursts range of standard
composites and composite fire doors to between
7 and 10 minutes per slab. The router is linked to
a sophisticated software programme to accurately
manage and plan throughput either on-site or
remotely.
The installation of this top specification machine is

part of a major investment strategy at Hurst, which
is designed to enable the firm to keep pace with
its future growth plans. Under the programme,
Hurst has commissioned a new triple head welder
to double its welding capacity, a corner cleaner, a
copy router and an additional extraction unit. The
company has also invested in new high bay racking
to re-organise its second production facility
and create extra floor space. New fabricators,
warehouse operatives and apprentices have been
brought in to help Hurst to stay ahead of demand,
maintain lead times and assure consistently high
standards in product quality.
Darren Glew, Operations Director at Hurst, said:
It is important for us to continually invest both
in new equipment and our manufacturing facility
to help us meet our ambitious plans for further
growth. A significant rise in sales prompted us to
extend our manufacturing capabilities with this
high performance machinery and we are really
looking forward to achieving record-breaking
production targets as a result of this investment.
www.hurst-plastics.co.uk
GLAZING
Doors
HURST SHIPS BIGGEST

EXPORT ORDER
T
he first quarter of 2015 has seen Hurst

Plastics export division gather further pace
with the shipment of the companys largest
ever international order for door panels. The
Kingston-upon-Hull based firm has just exported
430 door panels to a major PVC-u and aluminium
window and door supplier more than 3,500 miles
away in Dubai.
This latest shipment of door panels to the United
Arab Emirates marks Hursts growing presence in
the Middle East. Hurst has been catering for an
increasing demand for door panels as construction
rates soar in the region, particularly within high rise
domestic apartments.
Its been a busy few months for the export team
at Hurst. As our biggest international order, this
shipment heralds another exciting phase for the
business as we supply to a growing number of large
building projects overseas, says Tony Appleyard,
Hurst Plastics Export Sales Development Manager.
Until recently, many Middle Eastern companies
would source door panels from Eastern Europe.
Whilst these products are often cheaper, the quality
can however be inferior. This latest order indicates
that the market isnt just price driven, but that it
values good product design and quality as well as
reliable service.
Hurst currently exports to six continents, shipping
its Definitive Collection of door panels from its
nearby coastal port of Hull. The range brings a wide
variety of door and glass styles to the international
market, including bespoke triple glazed panel
options. It includes many exclusive designs and
features the Modern Collection of contemporary
styled continental door panels in coloured, white or
woodgrain PVC-u. www.hurst-plastics.co.uk
GLAZING
Glass
John Lennon Airport, Liverpool.
JOHN LENNON AIRPORT

BENEFITS FROM TUFFX PRODUCTS
New terminal buildings
are also part of a new
master plan that is
due to be completed
by 2030, with plans
for the airport to
grow significantly by
introducing permanent
long-haul services.
Liverpool John Lennon Airport has started to develop its international

connections and is expanding as an airport, with some help from TuffX
Processed Glass. Over the next twenty years, focus will be placed on
making the airport a new transport corridor and World Cargo Centre.
As part of this major expansion project, TuffX Processed Glass has been
contracted to supply 19mm polished, clear toughened glass in various
shapes, which most recently has been incorporated into new staircases at
the airport.
New terminal buildings are also part of a new master plan that is due to
be completed by 2030, with plans for the airport to grow significantly by
introducing permanent long-haul services.
TuffX is a leading processed glass supplier with an extensive product
portfolio that is suitable for commercial and domestic projects, including
balustrades, curtain walling and partitioning as well as glass furniture. For
more information please call 0845 3 400 200 or visit the website
www.tuffxprocessedglass.co.uk
GLAZING
Glass
TUFFX KEEPING KOI
WITH INSTANT GARDEN PONDS

An Essex based company
that specialises in sunken
gardens and striking
glass pond designs, is
incorporating a variety of
toughened laminated glass
products from the TuffX
Processed Glass range into
its instant pond portfolio.
The company provides
beautiful ornamental pools
which can be dismantled
and reassembled should
homeowners decide to
relocate and move home.
Dependent upon the size of the project, TuffX provides a variety of glass
thicknesses including 17.5mm clear toughened, 21.5mm clear toughened
or 25.5mm clear toughened laminate which is then incorporated into the
pond framework.
GLAZING
Primarily developed for people who keep koi, the range of garden ponds is
laser cut from 3 mm thick 316 stainless steel and is offered with a lifetime
guarantee. The glass is fixed into each frame as are the brick slips that fit
above and below the windows.
A number of designs are available with a bespoke option for consumers
with specific ideas for their gardens. The ponds do not need footings to
be reinforced or 9 block work, as the strength and rigidity of the finished
product is in the framework itself.
For more information on the Instant Garden Ponds please call TuffX
Processed Glass on 0845 3 400 200. www.tuffxprocessedglass.co.uk
Glass
Here the key challenge

was to ensure that
the new building was
remodelled using 21st
Century, eco-friendly
design and construction
principles.
uffX Processed Glass was contracted to supply a

number of products from its leading, processed
glass range for the renovation of Manchester
Town Hall.
The project has received the regional award for
Refurbished or Recycled Workplaces, 2014, from the
British Council for Offices (BCO). Here the key
challenge was to ensure that the new building was
remodelled using 21st Century, eco-friendly design
and construction principles.
Consequently, TuffX supplied polished and drilled,
clear toughened laminate glass in a 21.5mm thickness,
TUFFX HELPS
TO RENOVATE
MANCHESTER
TOWN HALL
which was then incorporated into a staircase inside
the historic building.
Thanks to products such as those from the TuffX range,
the challenging renovation now preserves the historic
Victorian architecture and unique appearance of the
hall, whilst balancing the look of the grade 2 listed
building against modern workplace functionality and
environmental standards.
For more information on the TuffX Processed Glass
range please visit the website:
www.tuffxprocessedglass.co.uk or call:
0845 3 400 200.
Glass
roducts from the TuffX

Processed Glass portfolio
were chosen as part of a
multi-million pound renovation
project at Beckenham Kent County
Cricket ground. The project which
was near completion at the end of
last year will dramatically improve
facilities at the club.
TuffX was contracted to supply
approximately 40m2 glass from its
range as part of a new balustrade
Kent CC Bowled
Over By TuffX
that overlooked the pitch. 33mm
Clear Toughened Laminated glass
rectangles were installed as part
of a new spectator stand for 2,000
people that will increase the cricket
grounds capacity.
Other developments at the club
include an indoor cricket school as
well as physiotherapy treatment
rooms, a gym, Pilates studio, and
a conference and banqueting area
that seats 160 people, with bar and
kitchen facilities.
The contractors were delighted
with the installation which has
now turned the cricketing facilities
into a true centre for excellence,
where cricket can be run at every
level.
For more information please call
0845 3 400 200 or visit the website
www.tuffxprocessedglass.co.uk
GLAZING
Glass
TUFFX BRAND AMBASSADOR
WINS FIGHT IN BERLIN

The 31 year old boxer,
was as impressive
as ever with his long
raking jab, keeping his
opponent at a distance
whilst his considerable
height advantage
dictated the pace
throughout.
uffX Brand Ambassador and Heavyweight boxer, David Price

continued his comeback with a win over Irineu Beato Costa Jr
on 22 February 2015 when he scored a 6th round stoppage
over the Brazilian in Berlin.
David Price, who became Brand Ambassador for the TuffX Processed
Glass range in 2013, had been out of the ring for nearly nine
months with an injury but looked keen to make his mark. The 31
year old boxer, was as impressive as ever with his long raking jab,
keeping his opponent at a distance whilst his considerable height
advantage dictated the pace throughout.
After stepping things up in the 4th round, David Price began to back
up the South American who had no answers to Prices long accurate
shots. Costa Jr eventually submitted to Prices front foot pressure
and ended up hitting the canvas three times prompting his corner
to throw in the towel after a final right hand.
The victory sees Price extend his professional record to 19 wins
from 21 outings.
www.tuffxglass.co.uk
GLAZING
Glass
Double Rs Decorative Centre
Sees Sales Soar
ouble R Glass & Roofing Systems has announced

a 51% increase in its decorative product sales in
2014 with demand continuing to soar in 2015.
Managing Director of Double R, Ian Sims explains:

Decorative glass is a growing sector and as a specialist
in everything glass and roof related we wanted to
establish ourselves as a trusted partner that can help
fabricators make the most of the opportunities this
growth brings. That is why we established a specialist
Decorative Centre, to ensure we could deliver any and
all of our customers decorative requirements, but the
level of demand we have had, and continue to see this
year, is even more than we had anticipated. We saw a
51% increase in these products in 2014 and look set to
sell even more this year.
The specialist division is dedicated to delivering

top quality decorative bespoke panels and offers a
wide range of services including: fused tile panels,
sandblasting, supply only sandblast resists, lead
soldering and decorative bevel panels. The Centre
also offers training to customers who want more
information and support in this area.
We have a great infrastructure that is set up to stay

ahead of this demand though, with two of the industrys
most experienced decorative specialists, Bob Stocker
and Derek Stocker, leading the department. On the
back of the success last year we moved the Decorative
Centre to a dedicated 2,500 sq ft unit with full sealed
unit production capabilities including an automatic
lead applicator for high quality diamond and square
leaded units.
Double R is a dedicated roof and glass supplier with a

15 year history of supplying quality products including
glass or solid conservatory roofs, sealed units and
decorative glass.
For more information visit www.glassandroofs.com or
call 01933 443658
GLAZING
Glass
DECEUNINCK JOINS THE
REGALEAD FAN CLUB

A Partnership With Benefits...
At Deceuninck we make it our

mission to provide customers
with the best possible
opportunity to grow in a
competitive marketplace.
ustomers of leading PVC-U Systems Company

Deceuninck can now benefit from a new bespoke
marketing package to help them sell, thanks to a
partnership with leading decorative glass component
supplier, RegaLead.
As a popular option in fanlights for conservatories
and windows, decorative glass provides a great
opportunity to up-sell, as Roy Frost, Managing Director
at Deceuninck explains: At Deceuninck we make it our
mission to provide customers with the best possible
opportunity to grow in a competitive marketplace.
With the decorative glass components from RegaLead
and the consumer-focussed marketing literature, our
fabricators and their installers can be assured of a
genuine way to add value to their offering with a
variety of fanlight design styles to suit a broad range
of homes and tastes, ready to satisfy any customer
requirement. Available via our print on demand portal,
MyBrandHub, customers can order a tailored version
of the brochure to suit them and really put their brand
out front.
Guy Hubble, Joint Managing Director at RegaLead
adds: As a leading decorative component supplier,
we understand the need to stimulate demand at a
consumer level, its been great to work with Deceuninck
as a like-minded systems company, in the creation of

marketing materials that will make the sales process
easier. The marketing literature created specifically for
Deceuninck fabricators and installers keeps the range
simple yet effective, including many of the UKs most
popular designs, so whether customers are looking for
traditional colour, sparkling bevel elements or more
contemporary Fusion glass tiles they can be sure they
have it covered.
For more information about fanlights from RegaLead
visit: www.regalead.co.uk or call 0161 946 1164.
GLAZING
Fabricator &
& Installer
Installer
Fabricator
QUICKSLIDE AND HUDDERSFIELD TOWN AFC

FORM THE PERFECT YORKSHIRE PARTNERSHIP
indow and door fabricator

Quickslide are proud
to announce their new
partnership deal with Huddersfield
Town AFC.
The company, who were recently
selected as a member of the Guild
of Master Craftsmen, is happy to
be working with the football club
in a partnership that benefits both
parties in the quest to help local
businesses.
With Huddersfield Town known as
The Yorkshire Club and Quickslide
proud to be Made in Yorkshire
it only made sense and was
something the clubs Commercial
Director Sean Jarvis had been trying
to make happen for quite some
time.
Its great to have Quickslide on
board as partners, said Sean. They
are a large and well respected local
employer who weve been trying to
forge a relationship for years.

We have already taken the
opportunity to involve Quickslides
Chairman Adrian Barraclough in a
local initiative where we ask local
business leaders to speak to invited
guests about their business and
have a deep Q & A session, and it
was very well received.
The partnership between the
two isnt all business. Following
Quickslides G14 win for the Best
Training & Development Initiative,
Huddersfield Town sent their
ambassador, former player Andy
Booth, over to Quickslide with a
congratulatory bottle of champagne.
Theyre a great club to be associated
with, added Adrian. Theyre the
hub of the local community and
have many networking events
and initiatives to support local
businesses. Weve already held
some meeting at the state of
Its great to have

Quickslide on board as
partners, They are a large
and well respected local
employer who weve
been trying to forge a
relationship for years.
the art stadium and sound some
connections invaluable.
In addition to the business side
of things we are delighted to be
able to watch matches, it gives
us an opportunity away from the
workplace to socialise with staff,
suppliers and clients.
www.quickslide.co.uk
GLAZING
Fabricator & Installer
Unrivalled installer support
from The VEKA UK Group
he VEKA UK Group is proud

to offer what is arguably the
industrys MOST extensive
range of installer support.
Sales and Marketing Director Colin
Torley explains: Boasting both
Network VEKA and the VEKA and Halo
Approved Installer Schemes, we offer
support to suit businesses of all types
and sizes.
Network VEKA was the first UK-based
organisation of its kind - committed
to guaranteeing quality and service
for homeowners from day one.
Supporting members for almost 20
years, it remains the industrys leading
installer organisation.
The VEKA and Halo Approved Installer
Schemes enhance our support offering,
launching at last years FIT Show to
instant and continuing success, with
Approved companies now numbering
over 400 and counting.
The Approved Installer Scheme
complements Network VEKA, acting
as an introduction to support from
The VEKA UK Group. Its a unique,
two-tiered offering that recognises
one size doesnt necessarily fit all and
were pleased with how it works.
VEKA and Halos Approved Installer
Schemes offer a straightforward way
for installers to begin boosting their
business with The VEKA UK Groups
support while demonstrating an
ongoing commitment to fitting PVC-U
products of the highest quality. Its
free to join and theres dedicated
sales support from our talented team
of staff.
Network VEKA even as it heads
towards its 20th year - still offers
the industrys ultimate package of
installer support! Its benefits include:
training and auditing in technical
surveying and installation, MTC
seminars, optional sales training,
consumer finance packages and a

customer satisfaction questionnaire
for independent quality standards
reporting. Theres even direct multisource lead generation at no added
cost.
One of the Networks biggest
installer benefits - its comprehensive
package
of
Insurance-Backed
Guarantees protects customers
deposits and staged payments as
well as products. Theres also a full
arbitration and conciliation service,
for added customer reassurance. No
wonder 99.2% of members continued
their Network VEKA membership this
year! Our research even shows that
members grew their businesses at 2.5
times the rate of the market last year.
Both Network VEKA and the Approved
Installer Scheme offer customisable
vehicle liveries, exhibition supplies,
printed promotional items, advertising
and PR campaigns and, with
Network VEKA, theres the instantlyrecognisable endorsement of Brand
Ambassador Steve Davis.
The VEKA UK Group has invested
in state-of-the-art online marketing
portals, allowing Network VEKA
members and Approved Installers
access to an unrivalled suite of
brochures and other marketing
materials completely customisable
to feature their logos, text and USPs.
With an installer support offering that
has a breadth and depth far surpassing
anything else in the industry, The VEKA
UK Group has marketing and business
support packages to suit companies
of any size. We couldnt be more proud
of all the support available, and in
such a competitive marketplace, tools
that help you boost your business are
more valuable than ever!
www.networkveka.co.uk
www.vekauk.com/approvedinstaller
The VEKA Group is

the worlds largest
manufacturer of
extruded PVC-U
products, with 17
factories in countries
across Europe, Asia,
America and Russia.
VEKA and Halos

Approved Installer
Schemes offer a
straightforward way
for installers to begin
boosting their business
with The VEKA UK
Groups support while
demonstrating an
ongoing commitment to
fitting PVC-U products of
the highest quality.
GLAZING
"THUMBS-UP" FROM SYNSEAL AT
ECOBUILD 2015
ynseal successfully exhibited

at this years Ecobuild, which
took place at the ExCeL
exhibition centre in Londons
Docklands on 3rd-5th March. The
key objectives were to demonstrate
the diversity of Synseal group
window and door product solutions
with a focus on true innovation
and also introduce new sub-brand
solutions following the recent
acquisition of Sheerframe and
Masterdor.
Featured on stand N3000 at the
Ecobuild show was Synseals
innovative WarmCore aluminium
folding sliding door. Also on
display was a Sheerframe 8000
fully reversible window specifically
designed for safe use in high-rise
situations, a high specification

Masterdor composite door and
a touchy-feely solar gain heat
lamp exhibit to demonstrate the
effectiveness of Synseals exclusive
thermally-efficient
Celsius
performance glass.
Our WarmCore warm aluminium
bi-fold door with low U-values
using either 28mm DG or 44mm TG
was certainly the star of the show as
far as we were concerned, reports
Mark Schlotel, Synseals Head of
Marketing. We experienced strong
levels of visitor interest across all
three days at Ecobuild 2015, with
some high quality specification
client and consultant contacts
made, so weve already booked to
attend next years show. I think
the secret of our success lay in our

compact stand design, which was
inviting for guests to approach and
also rewarding in terms of product
content. Our floor position gave
us good branded visibility from
distance down a long aisle across
the North Hall and our creative
free-standing stand design meant
we achieved some impactful standout beside the adjacent shellscheme stands.
The Synseal team secured more
than 350 enquiries at Ecobuild
2015, of which at least 45%
related to specifier, housebuilder or
fabricator visitor requests for more
information or project prices.
www.synseal.com
GLAZING
Network VEKA has capitalised on the

launch of its new-look website by
revamping the process involved in
activating its hallmark insurance-backed
guarantees.
NETWORK VEKA OFFERS ONLINE GUARANTEE ACTIVATION,

GATHERING CUSTOMER FEEDBACK IN THE PROCESS
VC-U
glazing
industry
standards
organisation,
Network VEKA has capitalised
on the launch of its new-look
website by revamping the process
involved in activating its hallmark
insurance-backed guarantees.
now have the option to submit

their feedback online, saving time
and postage costs and providing
instant reassurance that the
process is complete.
The ten-year cover, which represents

one of the industrys most fail-safe
packages of customer support, is
instated as soon as homeowners
have submitted a completed
feedback form evaluating the
standard of work and service they
received.
Network VEKA MD, John Ogilvie

explains: The process of gathering
customer feedback serves a dual
purpose, both instating the ten-year
cover that protects homeowners
installations against virtually any
eventuality and providing us with
a true and, crucially, up-to-date
picture of how well our member
companies are performing.
Previously administered solely in

hard copy by post, homeowners
Network VEKA wouldnt be held

in such renown if we hadnt
66 |March 2015
constantly monitored the standard

of our installers work from day
one. We only retain the best
companies, helping us - over our
19-year history - to achieve average
customer satisfaction ratings
of 97% compared to an industry
average of just 83%. When you
consider that we achieved that
average over 230,000 installations
with a combined worth of over
860m, you can see its no fluke!
Companies interested in learning
more about what it takes to become
a Network VEKA member should
visit the organisations new-look
website: www.networkveka.co.uk.
March 2015 | www.mytrade.tv

GLAZING
| 66
Sean Dyche visited VEKA to

meet the team and see the
manufacturing process in action.
Seen here with MD Dave Jones in
the Burnley plants new showroom.
BURNLEY FC MANAGER DEMANDS EXCELLENCE FROM

BURNLEY - ON AND OFF THE PITCH
VEKA members to complete his refurbishment project

further illustrates our commitment to quality.
The VEKA windows and doors will be fabricated by

long-standing VEKA customer, Glazerite, and fitted by
Network VEKA member MG Windows. This guarantees
an outstanding chain of quality from raw materials
right through to the finished project.
By choosing Network VEKA members - Glazerite to

fabricate and MG Windows to install his new windows
and doors - he is guaranteed quality and service right
from the initial order stage. This premiership Manager
has chosen the premier window and door organisation
and - like all Network VEKA customers - hell enjoy a
host of benefits.
he VEKA UK Group, based in Burnley, has been

chosen to provide the high-quality PVC-U profile
for Burnley Manager Sean Dyches home renovation.
The windows have been carefully chosen to give

the authentic look of traditional timber, without the
maintenance. Bowater Doors, a company of The VEKA
UK Group will provide the composite doors for the
refurbishment.
Dave Jones, MD of The VEKA UK Group commented:
Were extremely proud of the systems we produce; the
quality and expertise that go into them is the reason
weve been leading the industry for so long.
The fact that Sean Dyche, a man of such demanding
standards, has chosen VEKA products and Network
Replacing the existing timber windows in Dyches

home will make it more stylish, warmer and far more
energy-efficient.
The Burnley FC Manager commented: Im looking
forward to seeing the significant difference the new
windows and doors will make. It was recommended
that we choose Network VEKA members to complete
the job, and I must say, the reassurance of having all
those guarantees in place does put your mind at rest.
www.vekauk.com
GLAZING
COMMERCIAL BOOM
FOR FRAMEXPRESS
This is good news for frameXpress customers...
FRAMEXPRESS IS ONE OF THE

LARGEST INDEPENDENT PVC-U
FABRICATORS OF WINDOWS,
DOORS CONSERVATORIES &
COMPOSITE DOORS IN THE UK
eveloping
commercial
real estate can be a very
challenging business which
needs a complete understanding
of building regulation stipulations,
commercial tenants requirements
as well as significant financial
investment.
Following the spectacular boom and
subsequent bust of the sector during
the financial crisis between June
2007 and July 2009, there has been
a slow and steady positive upturn
for this market. Where previously
the commercial sector had gained
a reputation for instability, now,
against a vastly improving economic
backdrop, commercial property is
back and one of the best selling
investments on the UK market.
This is good news for frameXpress
customers, who can benefit from
the companys full grasp on building
legislation requirements as well
as zoning laws. Furthermore, the
company has the ability to assist
with project management if needed.
Since joining framexpress in 2013,
Sarah Price has firmly established
the Commercial Division at
the company as a market leader
nationally. The frameXpress team
can provide customers with valuable
insights and advice on commercial
real estate development, having
expertise in negotiating with local
authorities, representatives of local
residents as well as business owners.
A recent installation project for the
Bromford Housing Trust in Shrewsbury,
reflects the high standards offered,
with the highest specification
products recently installed in two
commercial buildings. The company
supplied all windows and doors
in white pvc-u for eighteen new,

Social Housing rental properties on
Underdale Road, Shrewsbury. Along
with A rating window performance
standards and Secured By Design
security requirements, the project
also reflects the capability of the
frameXpress range to help improve
sustainable design, with an industry
Code 6 achieved on this project.
For the longstanding frameXpress
customer
the
companys
understanding of requirements on
contractors regarding specifications,
architectural
designs
and
construction work legislation are
major benefits when evaluating a
project in relation to performance,
aesthetics and cost.
Sarah Price, Commercial Manager
at
frameXpress
comments,
Customers gain complete peace
of mind in respect of quality
standards, guarantees and product
performance through the diversity
of our premium range. For those
who possess the resources and skills,
developing commercial real estate
is providing extremely rewarding
business opportunities.
London has recovered much of the
value lost post financial crisis, where
property values had nosedived by
more than 44% between 2007 and
2009. Today, many see that there
is great scope within the sector
and consider that a broad cyclical
recovery can be made in commercial
property development outside of
the Capital; and the general feeling
towards the UK commercial property
market is becoming increasingly
more and more positive.
frameXpress is one of the largest
independent pvc-u fabricators
of windows, doors conservatories
and composite doors in the UK.
Manufacturing
in-house
the
portfolio includes over 16 colour
pvc-u foils, bifold doors, composite
doors, conservatories as well as an
aluminium range.
For more information on the
options available for commercial
developments please contact Sarah
Price on 01952 581100. Or visit:
www.framexpress.co.uk.
GLAZING
Diamond Windows grows with

W
Deceunincks support
est
Yorkshire
based
Deceuninck
fabricator,
Diamond Windows, recently opened
its new factory and 1,000 square
foot showroom. The expansion is a
clear indicator of its recent growth,
backed by Deceunincks support
and service.
Deceunincks got a damn good
product! says Diamond Windows
Managing Director, Dave Richardson.
Ive worked with Deceuninck for
14 years, and Im not interested in
shopping around. I know its the
best.
But Deceuninck isnt just great
products. Its technical support and
marketing tools are exceptional.
We work really closely with
Deceunincks team, and they are
always on hand if we need them.
We even had a new website built
through Deceunincks web builder,
which has given us a great digital
presence.
Deceuninck Sales Director, Rob
McGlennon, says: Deceuninck is

all about boosting its customers,
and helping them grow. Its our
Customer First Strategy. We
give them a reliable service, an
unmatched level of support and
a range of products that cant be
beaten. And we are always adding
to our offer, to give our customers
the tools they need to stay ahead of
the competition.
Getting feedback from our long
term customers is really valuable for
us. They say more about Deceuninck
than we ever could. Its great to
know our hard work is paying off.
Weve worked closely with Dave
for 14 years, and hope to continue
working with him and Diamond
Windows for years to come.
To find out how Deceuninck can
support your growth and boost
your brand call Deceuninck Sales
Director, Rob McGlennon on 07818
383385, follow @Deceuninck_Rob
and visit www.whydeceuninck.com.
Dave Richardson, MD of
Diamond Windows
Its our Customer First

Strategy. We give them
a reliable service, an
unmatched level of support
and a range of products
that cant be beaten.
GLAZING
VEKA APPROVED INSTALLER

NUVEX SHOWCASES PARK HOME
RENOVATIONS WITH FREE REFURB
orthamptonshire-based VEKA Approved Installer,

NuVex is taking applications that, this summer
will entitle one lucky homeowner to an entire
exterior refurbishment for their park home, free of
charge!
NuVexs Kelly Flynn explains: In the three years since
weve been established weve been called to numerous
homes where previous contractors had left the owners
with terribly finished, unprotected work, often leaving
our technicians truly shocked.
With this offer our aim is not only to improve
someones quality of life and provide them with a safe
and comfortable home, but to highlight NuVex as being
synonymous with quality park home refurbishments
that can be relied upon for years to come.
Placing equal emphasis on excellent customer service
and commitment to using products and materials
of the highest quality, NuVex was an ideal member
and ambassador for The VEKA UK Groups renowned
Approved Installer Scheme.
Amy Grundy, National Sales Manager for the Approved
Installer Scheme commented: With this offer, NuVex is
not only showcasing its own commendable approach
to quality, dependable home improvements but the
values at the heart of the Approved Installer Scheme

too.
Their team realises that homeowners, quite rightly,
should feel reassured that any work an installer carries
out will stand the test of time and, as VEKA Approved
Installers, they have the expertise and tools to do just
that.
All our Approved Installers commit to using CE-marked
products from VEKA Approved Fabricators, achieving
the legal requirements that come with Minimal
Technical Competencies and providing an insurancebacked guarantee.
Kelly continues: Theres unlimited access to a really
easy-to-use online Marketing Hub. The quality of the
designs is amazing and, when personalised with our
company details and logo, theyve helped to present us
in a really professional light.
Were looking forward to demonstrating the skills and
products of a Nuvex and VEKA Approved installation
with our free home refurb offer. Interested park
homeowners should visit www.nuvexltd.co.uk before
the closing date of 31/05/2015 to find out more.
GLAZING
We are giving away a free park home exterior full refurbishment

If you have had a bad experience with another park home refurbishment company or your park home is in need of some
repair! We are here to help.
To enter or nominate a friend or neighbour that owns a park home please let us know by using the following details
Online Application:
Click the link on our website to enter online and submit the form
By Post:
Request an application form from your site office or alternatively call us directly on the number below.
Once you have received the application form please fill it out and send it to us along with a covering letter
explaining why you need our help.
Unit 2 Sidegate works
Finedon Road
Wellingborough
Northamptonshire
NN8 4BW
Closing date 31/05/2015
Any letters or application forms received after this date will not be counted.
Liniar a breath of fresh air

for Garrard Windows
he New Year saw a fresh start

for one of the UKs largest
fabricators, Garrard Windows,
as it switched to using Liniar
profiles for its PVCu products.
With a turnover approaching
20m and 170 staff operating
out of an 86,000 ft factory in
Buckinghamshire, Garrards window
and conservatory trade customer
base spans the whole of the South
of England. This successful firm has
grown substantially since it was
formed in 1997 and its changeover
to Liniar looks set to help take the
business forward even further in
2015.
Managing Director Steve Leek
explains why:
To change profile supplier is one
of the biggest decisions a window
manufacturer will ever make. The
thought of having to change so
many settings on so many machines,
re-train factory staff to different
working practices, update computer
software, re-train the office and
sales staff on the new products
and so much more, is very daunting.
So daunting, in fact, that many

companies who consider making
the change will end up staying with
the devil they know.
If you manufacture and supply
direct to retail, where you deal with
new customers all the time, that is
where the scary part ends. But if,
like us, you supply only to regular
trade customers, the reaction of
your customers can act as more
of a deterrent than the effects
on your factory and staff. In my
experience, the phrase people dont
like change, is particularly true of
window installers!
However, the world is constantly
changing. New products are
designed and old ones are
developed, and the window industry
should be no different. With the
general push to save energy, there
have been massive developments
in glass technology in recent years
yet many profile companies seem
content to sell products virtually
unchanged from the product they
were selling 20 years ago.
At Liniar, things are different. Ive
known Roger and many of his team

for over 20 years. He has what he
calls a flat management structure,
which means there is an absolute
minimum of management layers.
This means that whoever you are
dealing with at Liniar you will never
be far away from Roger. He is very
much a hands on MD and is always
looking for new ways to improve
and innovate.
Many windows manufacturers
see things that profile companies
dont see, or hadnt thought of
- because, lets face it, they dont
make windows! In my experience,
profile companies in general will
at worst totally ignore you, or more
commonly will fob you off. How
many times have you heard the
phrase Really? No-one else has
ever complained about that! when
you know the whole customer base
must be experiencing the same
issues?
At Liniar they actively seek out
feedback a real breath of fresh
air!
Since first entering discussions
GLAZING

with Liniar, weve found they simply
couldnt do enough for us. We saw
the benefits of the Liniar system,
but at the same time wanted to
give our customers an edge with
some alternative products that
would be bespoke to Garrard. Roger
literally lent us his technical design
department to help us design our
own suite of bay poles, posts and
couplers, which we had in stock in
time for the change. More recently,
they have helped us design some
new aluminium thresholds, which
we will be rolling out over the
coming months as they come into
stock.
At Garrard we recognise that we are
in a highly competitive side of the
industry, where there will always be
someone who can make a similar
window just a little lower in cost.
So whilst keeping our prices as low
as we can, it is the product range
and, above all, an excellent service,
that we strive to offer. We have, for
example, spent tens of thousands
of pounds on machinery to bend
profile money that we may never
fully recoup so that our customers
dont have to wait weeks for arched
products and then have to put up
with something that is not really up
to scratch.
Garrards values are similar to
Liniars in that it really does try and
treat the customer as King to the
extent that I frequently give out my
mobile number, and as many can

testify, even answer it whilst on
holiday. So, as much as I didnt want
to force such a major change onto
what is an incredibly loyal customer
base (thank you all!), I felt it was a
case of move on or get left behind
for Garrard.
We are always conscious that we
have to provide an exceptional
service as many of our customers
used to fabricate which means
that if our service isnt up to scratch,
they could easily switch back to
making the windows themselves.
This keeps us on our toes and helps
us to find new ways to make it easier
for these customers to buy from us.
Despite my fears, changing to Liniar
has actually been a lot smoother
than we anticipated. We brought in
engineers to manage the process
and switched over the Christmas
period, so we were ready to hit the
ground running in January.
And thankfully, since switching, the
feedback from our customers has
been overwhelmingly positive. The
windows and doors have been very
well received and we have had no
end of praise about the ModLok
bi-fold and ModLok patio doors.
We tend to make a fair amount of
overspill work for other fabricators,
so we have obviously lost some of
that, but existing customers who
used to go elsewhere for bi-folds
and patios have now started to
At Liniar they
actively seek out
feedback A
real breath of
fresh air!
turn to Garrard for these products.
This has offset any loss of business
and we are also confident we will
pick up work from other Liniar
fabricators as time goes on.
Garrard has a forward thinking
approach within the industry.
Unusually, it gets on well with most
of its competitors and just three
weeks after changing to Liniar, was
already attracting overspill orders
from other Liniar fabricators. Steve
concludes:
Our busiest month is always
November, and last year we peaked
at around 2,800 windows per week,
but Liniar is quicker to fabricate so
we expect to increase this to over
3,000 next November. Roger and his
team at Liniar have the same aims
as Garrard striving to continually
innovate and improve, both in terms
of product and customer service
so our customers can be confident
that we will keep them at the
forefront of the industry.
Fabricators wishing to find out
more about dealing with Liniar can
download a copy of 10 questions to
ask your PVCu systems house from
the Liniar website at www.liniar.
co.uk/downloads - or contact a sales
representative on 01332 883900.
Garrard Windows can be contacted
at www.garrardwindows.co.uk or by
telephone at 01296 668899.
You can find out more about the
Liniar range at www.liniar.co.uk or
call the sales team on
01332 883900.
GLAZING
Annual report: Deceuninck

UK outperforms the market
eceuninck, one of the worlds leading PVC-U

Systems Companies, has released its 2014
annual report, which confirms that the UK
has been one of its strongest performers around the
world. Consolidated 2014 group sales increased 3%
to 552.8 million (536.5 million in 2013) including
consolidation of Pimas which it acquired in 2014.
Capital expenditures in 2014 also increased year-onyear by 4.6 million to 31.3 million.
In the report Deceuninck CEO, Tom Debusschere,
commenting on the UK, says: Deceuninck UK
outperformed the market trend with double digit
growth resulting from a combination of organic growth
of existing customers and new customers. Growth was
supported by a new marketing approach with new
tools to help customers differentiate themselves and
support their business growth at a sustainable pace.
Deceuninck UK Managing Director, Roy Frost, adds:
Weve worked hard to support our customers and help
their businesses grow with our customer-first strategy.
As a result Deceuninck UK grew 27% year on year
considerably faster than the market. Weve developed
MyBrand, our bespoke marketing service, so customers
have access to professionally tailored brochures,
eshots, websites, animated videos and much more.
But it isnt just outstanding support, we also give our
customers unbeatable products and reliable service.
Our all-in-one windows are secure, energy efficient and
renowned for being pretty. And with Deceuninck Online
our customers know they can get the profile they need
on time and in full. 2015 will see more new product
releases, reaffirming our commitment to the UK.
To find out how Deceuninck can help you build your
brand and grow your business call Roy Frost, Deceuninck
UK Managing Director, on 07808 365234. Follow @
DeceuninckUK and visit www.WhyDeceuninck.com.
See the full annual report corporate press release click
here
Weve worked hard to support our customers and

help their businesses grow with our customerfirst strategy. As a result Deceuninck UK grew
27% year on year considerably faster than the
market. Weve developed MyBrand, our bespoke
marketing service, so customers have access
to professionally tailored brochures, eshots,
websites, animated videos and much more.
GLAZING
Network VEKA Brand Ambassador Steve Davis generates interest for AWC!
eading Lancashire Network VEKA installer, AWC

Windows and Home Improvements has reported a
high number of leads being generated from the lifesize cut-out figure of Network VEKA Brand Ambassador,
Steve Davis in the window of its Oldham showroom!
The six-times World Snooker Champion has worked
with leading industry installer organization Network
VEKA for around ten years, playing an active role
in increasing brand awareness through advertising,
marketing campaigns and public appearances.
AWCs Managing Director and owner, Michael Griffiths
explains: Weve been lucky enough to work with
Steve directly through our Network VEKA membership.
A couple of years ago he agreed to join us and take
on all-comers in a Charity Pool Challenge at the
Saddleworth Summer Show a local event that were
proud to partner.
AWC was celebrating its 35th anniversary year and
Steves presence really helped us to mark the occasion
in style. Besides raising donations for Doctor Kershaws
Hospice with the pool competition, Steve helped us
generate sales of 42,000 over the weekend. People
really connect with him and, I dare say, theyre intrigued
to learn what his connection is with the PVC-U glazing
industry!
Colin Torley, Sales and Marketing Director for The
VEKA UK Group adds: Steve, both personally and as
a sportsman, demonstrates all the hallmarks that we
aspire to with Network VEKA longevity, reliability,
consistency, success, pride and attention to detail. At

first people can seem a little confused as to a snooker
champions link with a glazing industry organization
seeing his image on the liveries for Network VEKA
members vehicles and showrooms, for example - but it
makes perfect sense when you think about it!
The fact that AWC is generating leads purely off the
back of the companys link with Steve shows just
how beneficial the relationship is for Network VEKA
members and we look forward to continuing to work
with him in the years to come.
Steves most recent promotion for Network VEKA has
seen him front a series of radio adverts for member
companies throughout the country, with AWC among
the many businesses that jumped at the chance for
such a recognizable voice to promote their services.
Michael continues: Marketing opportunities like these
free radio adverts represent just one of the many
reasons we value our Network VEKA membership so
highly. If the cut-out of Steve in our showroom window
can generate leads alone, we cant wait to see what the
response to the radio campaign will be like!
Steve also voiced two passages of audio targeted
at homeowners and installers that Network VEKA
installers and fabricators, respectively, can use on their
websites. Interested parties can download the audio
directly from the trade page of the new-look Network
VEKA website, here: www.networkveka.co.uk/trade
GLAZING
The secret to 24 years of

service is no secret
inding a supplier who gives the type of great

service and consistent quality that makes you
stay loyal to them for more than two decades is
unusual in any industry, but not for Swish Authorised
Fabricator and Installer, Martindales Windows Ltd.
The family run business in Shrewsbury has been a

loyal and happy customer of Swish Window and Door
Systems for 24 years. Martindales sell windows, doors
and conservatories direct to the trade, public and DIY
customers.
Managing Director Keith Martindale says: Staying with
Swish Window and Door Systems for 24 years isnt an
accident. The brand is recognised for quality amongst
homeowners and the trade, so being an Authorised
Fabricator and Installer and using the Swish logo on
our website and brochures has always been part of the
trade and retail business.
Homeowners are happy buying Swish windows and
doors from Martindales Windows Ltd because theyre a
good price and they know the brand. Trade customers
and builders trust our quality and like that they get
given free, professional looking Swish brochures and

advice.
Were about to launch our new website, which
Swish has built for us as part of the support we get
as a Swish Authorised Fabricator and Installer. It
will feature our own bi-fold door. We introduced this
using slimline Swish PVC-u profile and weve seen a
50 percent increase in sales over the past year. www.
swishwindows.co.uk
Jack Aluminium
makes the grade
forawardwinning
school building
he newly built St Davids

Building at Huddersfield
Grammar School has been
named the Best New Development
at the Huddersfield Civic Society
Design Awards, following a 4
million construction project that
features Jack Aluminiums thermally
efficient curtain walling suite. The
combination of modern stone,
wooden cladding and glass makes
this a highly functional building
with a contemporary structure.
www.jackaluminium.co.uk
Yorkshire-based MBE Glazing
Systems Ltd, which has 23 years
experience manufacturing and
installing aluminium glazing
systems, chose Jack Aluminiums
low u-value 100mm reinforced
aluminium curtain walling for the
award winning project.
Managing Director at MBE Glazing,
Popsie Singh explains: Weve used
the Jack Aluminium curtain walling
suite product many times before
for schools, retail and commercial
buildings. The clip-in plate and

ladder system means we can
rapidly assemble and install it on
site. The combination of aluminium
and PVCu pressure plates enhances
the thermal performance of the
complete wall to achieve low
u-values, which makes it ideal for
low rise applications in schools.
The
price
is
competitive,
turnaround on stock is excellent
and theres always good advice and
support from Jack Aluminium.
GLAZING
Edgetech's IGU Component

Centre opens in Burnley
dgetech UK, a Quanex Company has chosen

Burnley for the site of its first IGU Component
Centre. Edgetech will distribute its rapidly
expanding range of products to IGU manufacturers,
fabricators and installers across the northern region.
All the IGU components needed to manufacture warm
edge glass units are available from Edgetechs new
5,200 sq. ft. centre. Top performing desiccant TruSieve,
TruPlas SDL and Bostiks IGU sealants are available
alongside the full range of spacers from Edgetech.
Heading up the Burnley IGU Component Centre is
Nigel Toyne. Well known in the region for his previous
position supporting customers at a building plastic
and insulated glass products depot, Nigel brings to
his new role 24 years of technical expertise in IGUs.
He is joined by a team of drivers, warehouse staff and
administration support.
Last year it expanded its products to create the

comprehensive Just Add Glass IGU components range.
The IGU Component Centre is an exciting venture that
brings stock of Edgetechs growing range of products
for glass units into the heart of a fast growing region,
says Nigel. Holding products on the ground means we
can provide local delivery, as well as creating a base
for customers to collect from. Were well placed just off
junction 9 of the M65 in Burnley.
There are extra sales opportunities on offer for IGU
manufacturers, window fabricators and installers as the
centre is stocking TruShield glass protection system
and TruFit expanding foam edge tape for thermally
efficient window and door installation. Customers can
also benefit from business and marketing support with
new Edgetech Dealership Plus.
www.edgetechig.co.uk
Edgetech is recognised as the leading warm edge

spacer manufacturer in the UK and is now also
established as one of the main suppliers of sealants.
GLAZING
Local Community Bowled
over by Listers.
here
is
nothing
more
rewarding than seeing a
project come to fruition.
Especially when that project
changes the lives of so many
people. Lister Trade Frames of Stoke
on Trent along with other local
businesses, joined forces to assist a
group of keen Crown Green Bowlers
convert their dilapidated clubhouse
into a functional building.
Middleport Bowling Club had long
since lost the financial support of
the local council and was being
self-funded by the patrons, many of
whom were pensioners. With very
restricted funds, the club house,
which had been standing for over 40
years, was falling to pieces around
their heads. Word soon spread of the
bowling clubs plight and Listers, in
conjunction with the likes of local
construction companies Novus and
Seddons, joined the cause to help
renovate the clubhouse free of
charge.
It was a real team effort, remarked
Dave Allen, Commercial Sales
Manager for Listers, and when
Novus asked us to get involved, we
didnt hesitate.
When Listers arrived on-site they saw
the full extent of the problems the
patrons were facing. The windows
and doors were rotting and a few
of them had been smashed. It was
a real shame to see the standards
that these pensioners were having
to work with, commented Dave.
Our input was to sort out fitting
new windows and doors as a matter
of urgency.
And so work began. All of the
companies
involved
started
donating their time and products
completely free to transform the
club house into a warm, secure and
usable environment once again.
When wed finished our part in the
project, there was still a fair amount
of work needed on the inside of the
building, said Dave, but we were
confident that when we returned it
would look just as amazing inside
as it did on the outside.
And that was exactly the case.
After months of hard work and coordination, Middleport Bowling
Club had a new clubhouse to be
proud of. All of the contributing
Picture shows from L/R Dave Allen Commercial

Sales Manager for Listers, Lord Mayor Majid Khan
and Daniel Shaw, Marketing Manager for Listers
standing in front of the renovated club house.
companies were invited to the

grand opening which was carried
out by the Lord Mayor of Stoke,
Majid Khan, who was effusive in his
praise for the project.
We cant thank Listers and the other
companies enough, exclaimed a
delighted long standing patron
of Middleport Bowling Club. This
club is so important to so many of
the local residents who have been
playing here for over 40 years. To
see this transformation means
we can even use the clubhouse
for other activities such as chess
club, knitting circles and other
community events.
It was a real team effort and
everyone involved has done an
amazing job, said Listers Marketing
Manager, Daniel Shaw. To see the
end result is so gratifying and weve
also been challenged by the team
to a bowling match. So at least well
have somewhere warm and dry to
be when we inevitably lose!
www.listertf.co.uk
GLAZING
NETWORK VEKA SUPPORTS MEMBERS WITH
LEGAL EXPERTS HAS RESOLUTION
etwork VEKA, the pioneering UK glazing industry

installer organisation has taken a further step
in consolidating its market-leading position by
announcing a new partnership with building law experts,
HAS Resolution.
The Wigan-based firm of private practice Chartered
Building Engineers, Building Surveyors and Expert
Witnesses will provide advice and guidance to Network
VEKA member companies on dispute resolution, consumer
law, contract terms and conditions, construction,
technical and building regulation problems and matters
requiring Expert Witness and litigation support, in the
unlikely event that such services are required.
Network VEKAs MD, John Ogilvie commented: Besides
our members commitment to a continual process of
auditing and assessment - ensuring they meet Network
VEKAs exacting standards for home improvement
installations - we always strive to secure the best
support packages to further raise them above the
competition.
The services provided by HAS Resolution offer an
invaluable resource for our members in fact, their
team have already assisted a Network VEKA member
company in resolving a dispute that had run for six
months prior to their input. The successful resolution
was eventually turned around in just 14 days.
Im excited to introduce this new and unique partnership
with HAS Resolution and look forward to the companys
long and fruitful future, working alongside Network
VEKA.
Don Waterworth, Founder of HAS Resolution added:
Over the last 25 years, we have resolved over 2,000
disputes of various types and values. Disputes can come
in all shapes and sizes - from a disgruntled customer
with a condensation problem to a customer who will
not pay for a 20,000 conservatory.
HAS Resolution offer an invaluable resource

for our members in fact, their team have
already assisted a Network VEKA member
company in resolving a dispute that had
run for six months prior to their input. The
successful resolution was eventually turned
around in just 14 days.
In most cases, a quality installer such as a Network VEKA

member company will probably never have experienced
such problems. Therefore, the challenge in knowing
what to do if such a situation arises can be worrying and
overwhelming. This is where HAS Resolution comes to
the rescue! As we say to all our clients - you look after
your business; we will resolve your problems.
Businesses and homeowners interested in learning
more about the benefits that come with Network
VEKA membership and installations should visit the
organisations new-look website:
www.networkveka.co.uk
GLAZING
The advanced business support programme from Guardian Glass UK
ITS TIME YOU GOT AFLOAT

Visit guardianglass.co.uk and sign up to Guardian Plus for free today
An entirely free online service including:
Technical resource centre

Acoustic calculator
Industry training
Business support and promotion
Join Guardian Plus

and be a part of the
leading supporter to the
Independent Glass and
Glazing Industry
Find out more at www.guardianglass.co.uk
Injection Moulders dedicated

to the UK Glazing Industry
From our U.K. centrally-located manufacturing base,

G Pack supply precision made products ranging from frame
corner protectors to profile related clip-fit bridge packers.
We hold a comprehensive stock of all parts,

available for rapid, next day delivery.
For samples & prices contact us.
Tel 01457 858535

sales@gpackman.co.uk
www.gpackman.co.uk
Top quality injection moulded plastic parts.

GLAZING
FREEFOAM LAUNCH CHARTWELL
GREEN WINDOW TRIMS
Attractive heritage style colour

For more info visit www.freefoam.com
As colour specialists we have been

monitoring the growing trend of Chartwell
Green, particularly for conservatories, and
recognise that homeowners are moving
away from white.
reefoam, a leading manufacturer of a wide range of

innovative products for the building industry in UK,
Ireland and Mainland Europe, announce the launch
of another new colour to its foiled range, Chartwell Green.
Due to the increasing popularity of colour window frames,
conservatories and orangeries Freefoam has introduced
window trims and accessories in this attractive heritage
style colour.
Manufactured
to
last using marketing
leading Renolit Exofol
MX foil that features
built in UV protection to
reduce heat absorption,
temperature
and
expansion. The new
colour is available
in 40mm, 65mm and
90mm
architrave,
15mm and 19mm
quadrant
window
trims and cloaking
fillet offering suppliers
and installers the
products to capitalise
on opportunities in
a growing market.
These additions to its
range further underlines Freefoams position as the colour
specialist. Foiled products are available in a comprehensive
range including Mahogany, Rosewood, White, Black Ash,

Light Oak, Irish Oak, Anthracite Grey and Cream. In addition
to foiled products Freefoam manufacture an industry
leading range of co-extruded fascia, soffit and trims in
ten colours using its patented ColormaxTM technology.
Featuring built in colourfastness, colour variety, and reliable
colour matching, all with a ten year guarantee, the range
offers choice to architects, specifiers, property developers
and homeowners. Colin
St John, UK General
Manager, summarised
As colour specialists
we
have
been
monitoring the growing
trend of Chartwell
Green,
particularly
for
conservatories,
and recognise that
homeowners
are
moving away from
white. With the Spring
home
improvement
rush just around the
corner now is the
perfect time to launch
this new range of
matching window trims
and accessories that
will open up new opportunities within the glazing and
window industry for our customers.
ARCHITRAVES AND ANGLES
WINDOW TRIMS
40mm Pencil Round Architrave

28mm D Section Window Trim

Cloaking Fillet Window Trim
15mm Quadrant Window Trim
19mm Quadrant Window Trim
GLAZING
FREEFOAM ADD NEW
ANTHRACITE GREY PRODUCTS
reefoam Building Products,

are delighted to announce the
addition of two new sizes to
its full replacement fascia range
in Anthracite Grey. The company
has seen sales of colour roofline
products grow year on year with an
unbelievable 55% increase in 2014.
With these changes in the market
and the continuing popularity of
colour PVC window frames and
doors Freefoam has added an
18mm fascia board in 150mm and
250mm to its existing range.
These additions further underline
Freefoams position as the colour
specialist. Freefoam manufacture

an industry leading range of
co-extruded fascia, soffit and
trims in ten colours using its
patented ColormaxTM technology.
Featuring built in colourfastness,
colour variety, and reliable colour
matching, all with a ten year
guarantee, the range offers choice
to architects, specifiers, property
developers and homeowners.
Anthracite Grey is consistently one
of the most popular colours with
sales increasing three fold in the
last 12 months.
summarised We have established

ourselves as leaders in the
manufacture of colour PVC roofline
so monitor the marketplace to
ensure our product range is
meeting new trends and demands.
Research and customer feedback
has led us to add these two new
sizes of fascia which will ensure
that our range gives housebuilders
and domestic installers the
products they need to meet this
growing demand.
All products are listed in online. Go
to www.freefoam.com
Colin St John, UK General Manager,

GLAZING
Taking the Hassle Out

If there is one thing Deborah Hendry, managing
director at colour coating specialist Kolorseal has
been driving the business towards over the last
10 years, its to ensure Kolorseal achieve service
superiority at every level for its customers and
customers customers.
fabricators, were their concerns when buying-in

coloured products.
Kolorseal offer a door to door service, either via

a weekly collection and delivery method, or a
fortnightly supply and colour service. What does
this means to the fabricator? You send in your
Deborah explains how Kolorseal offer much more order, we collect when you require us to, paint and
than just a colour coating service, and how the return the products within 5 working days.
business has evolved over the last 10 years, to
ensure they take the hassle out of buying coloured For the installer, order your desired size and
products.
style of window or door, Kolorseal orders the item
on your behalf, paint and deliver back within 14
Regular feedback from our customers has helped working days. It couldnt be simpler. Deborah adds.
us gain an insight in to their needs and position
the business to cater for the varying services which Kolorseal can colour coat any PVCu, glass or metal
are needed. We believe a listening to attitude as product to match customers requirements, backed
one of the key important elements in our business; by a 10 year guarantee. For more information
it has enabled us to grow year-on-year, bringing us regarding Kolorseals door to door service or to
closer to our customers needs.
view colour options visit www.kolorseal.co.uk or
call 01924 454856.
We attended The Fit Show last year, a first for
Kolorseal, but giving us the opportunity to gain
feedback from potential new customers. One
view point, which we gained from installers and
GLAZING
10
year
anniversary
2014
We exist to provide all our

clients with an unrivalled and
repeatable high quality service.
We aim to be a vital and trusted
supplier to your business.
Award winning
Customer Service
ISO9001 accredited
All
Colours
of the
Rainbow
W
hen it comes to a British

success story RegaLead
can certainly boast that its
blazed a trail, with three separate
business divisions exporting now to
more than 80 countries and a listing
in the London Stock Exchanges
1000 Companies to Inspire Britain
report for 2015. Guy Hubble, Joint
Managing Director, explains the
reasons for this to MyTradeTV, and
why he sees the future as bright.
MyTradeTV: The company has been
around for some 30 years now.
When did you think RegaLead was
going to go places?
Guy Hubble: RegaLead has always
been going places but in the last five
years we have been getting there a
lot faster, building the business up
to become the UKs premier supplier
of decorative options for both the
glass and composite door market.
MyTradeTV:
Youve
recently
launched the 26th shade into the
DoorColour range, is colour coating
not something of a diversion from
what RegaLead did previously?
Guy Hubble: RegaLeads business is
adding value through decoration
and coatings have been core to
this for us since the acquisition
of CadRam in December 2009.
With the potential for coatings
in the decorative market, we
bought the business because its
expertise in resin based coatings
and application equipment meant

that we could offer a real solution.
The ColorSpray glass system now
has a global customer base with
systems in more than 40 countries
around the world. We have an
experienced in-house Development
Chemist as part of our development
team, which ensures all paint and
resin formulations are constantly colours in September last year
improved upon so we have control and the introduction of Marsala in
over developing the right coating January.
for the right application.
MyTradeTV: Do you think theres
such a thing as too much choice
when it comes to colour?
Guy Hubble: In our glass coatings
business there never seems to
be too much even though we
have formulations for more than
4,000 colours, we are still asked to
colour match on average a further
25 per week. This was previously
undertaken at an outside colour
matching facility but as of April this
will be brought in-house to reduce
lead times. For the door market
we understand that the number of
colour options needed to be limited
or it would become a salespersons
nightmare when selling directly
to the consumer. We started out
with 22 pre-mixed shades and
have gradually increased this up to
26 with the addition of the three
GLAZING

Guy Hubble: Total investment to
start with our full system is under
8,000, including the spray booth,
but some smaller companies will
just not have the volume to justify
even this modest investment. We
have therefore entered into a
partnership with DoorCo where
customers can get quality prepped
door blanks, finished with our
DoorColour system, at competitive
prices.
MyTradeTV: How is DoorColour
specifically designed for composite
doors?
Guy Hubble
MyTradeTV: How did you go about
choosing which colours to launch
next?
Guy Hubble: Marsala was launched
to celebrate the Pantone Colour
of the Year for 2015 and the three
shades launched prior to this
followed market research carried
out at the FIT Show, where visitors
were asked to choose their favourite
from a shortlist of 12. We then ran
a competition amongst the trade
press editors to choose the colour
names, and Military Grey, Olive
Grove and Victory Blue were the
winners.
MyTradeTV: Have you seen a
particular trend in terms of colour
choice?
Guy Hubble: Obviously Chartwell
and Anthracite still dominate as they
are commonly used by the profile
suppliers, but we have seen a move
towards bolder, brighter colours
such as Very Berry and Marsala.
Colour choice is very dependent on
personal taste and property type
so its important to be able to meet
any given request. This can be easily
achieved with DoorColour.
MyTradeTV: If Im a small supplier
of composite doors, is DoorColour a
viable option for me?
Guy Hubble: When we developed

the paint for composite doors there
were very different considerations
to take into account in comparison
with glass paints. The most
important factors were speed of
drying, gloss retention levels and
adhesion levels of the paint to the
GRP door skin and the cassette
system. Two years of development
work went into the formulation
of ColorSpray GRP and extensive
testing was done on all the major
slab and cassette suppliers
products before we could bring the
product to market.
MyTradeTV: Are there any particular
areas in the door sector that either
excite you?
Guy
Hubble:
Contemporary
doors have been the talk of the
town for the last two years and
working on new glass designs
and development of our own
Inox Glazing system has been a
fantastic journey. Going forward
we believe that the composite
door market will continue to grow
and evolve from what is currently
still a very standardised offering to
being much more design-led. Our
customers will be extremely well
positioned to take advantage of this
evolution because this is the whole
philosophy of RegaLead.
MyTradeTV: Or exasperate you?
Guy Hubble: The never-ending race
to the bottom on price that has
plagued our industry for years is
Marsala was launched to

celebrate the Pantone Colour
of the Year for 2015 and
the three shades launched
prior to this followed market
research carried out at the
FIT Show, where visitors
were asked to choose their
favourite from a shortlist
of 12. We then ran a
competition amongst the
trade press editors to choose
the colour names.
also evident in the composite door
market. A new composite front door
is one of the biggest value added
improvements that a homeowner
can make both because of
improved thermal efficiency and
aesthetics which add genuine
kerb appeal so why are so many
companies still selling purely on
price and not selling up?
MyTradeTV: What do you hope
RegaLead will achieve from now
until 2020?
Guy Hubble: We have achieved
so much in the last five years
something which was recognised in
our recent inclusion on the London
Stock Exchanges 1000 companies
to Inspire Britain list but I firmly
believe that this is just the beginning
of a long journey and by 2020 we
will have cemented our position as
a leader in decorative coatings for
glass, windows, and doors both at
home and internationally.
MyTradeTV: Finally, we have to ask,
what is your favourite colour?
Guy Hubble: Your favourite colour is
supposed to be an indication of your
soul and being from Manchester,
that has to be red or blue. At risk of
annoying many of my colleagues,
red is definitely the better colour.
Visit: www.regalead.co.uk
GLAZING
RegaLead named as one of "1000
Companies to Inspire Britain"
egaLead is thrilled to
announce that it has been
named by the London Stock
Exchange as one of 1000 Companies
to Inspire Britain in the second
edition of its report for 2015.
Launched in 2013, the report
was designed to celebrate those
companies which serve as a driving
force behind the UK economy and, as
such, this second edition identifies
the UKs fastest-growing and most
dynamic small and medium sized
businesses. Companies included
in the list have demonstrated
consistent revenue growth over a
minimum of three years, significantly
outperforming their industry peers.
More detail on the methodology
can be found in the report online at
www.1000companies.com.
Guy Hubble, Joint Managing
Director at RegaLead comments:
Were delighted to be identified
as one of the 1000 Companies
to Inspire Britain for 2015. Weve
always made it our business to
provide the very best solutions for
adding value to glass, windows and

doors through decoration. From our
UK manufacturing and distribution
sites in Manchester, Kent and Hawick
we now supply to more than 80
countries worldwide and we have
been able to grow in what has been
a tough market thanks to constant
investment in range expansion
and diversification, as well as our
fantastic team and the business
itself. It was particularly heartening
that of the 1000 companies
recognised this year, a quarter
operate in the more traditional
manufacturing, construction and
engineering industries. Wed like to
congratulate everyone who made it
into the report.
Xavier Rolet, Chief Executive,
London Stock Exchange Group adds:
This report is a significant part of
London Stock Exchanges broader
campaign to support UK high growth
companies in their journeys from
Start-up to Stardom and to create
an entrepreneurship revolution. Im
delighted that a strong alliance
between UK Government, financial
This report is a significant

part of London Stock
Exchanges broader
campaign to support UK
high growth companies in
their journeys from Start-up
to Stardom and to create an
entrepreneurship revolution.
market participants, investors,
entrepreneurs and companies has
been created to support these
inspiring businesses.
A full searchable database of
all of the companies along
with a downloadable pdf of the
publication can be found online
at www.1000companies.com. For
more information about RegaLead
visit: www.regalead.co.uk or call
0161 946 1164.
GLAZING
Van Security
HALLS OF CAMBRIDGE GEARS UP
TO COMBAT VAN CRIME

F
ollowing an increase in van crime in the local area, Halls of

Cambridge has pledged support to a new Lock Up Your Van
campaign, directly appealing to van owners to update their
vehicle security in light of latest crime statistics.
With recent results showing up to fifteen vans are being
targeted daily, Halls of Cambridge is backing the campaign,
led by Mul-T-Lock, to call on van operators and owners in the
vicinity to take action and consider simple security solutions
to protect their vehicle and contents.
Halls of Cambridge is also now stocking Mul-T-Locks high
performance ArmaDLock all in one security device, designed
uniquely for vans as a bolt on solution and a significant visual
deterrent to the opportunist thief.
Shaun Rutherford, Trade Counter Manager at Halls of
Cambridge, said: The statistics speak for themselves when
it comes to local van crime and will only increase with time
and continue to have devastating affects - whether a sole
trader, small or large fleet operator the potential for loss
of livelihood and significant cost implications is extremely
significant.
We believe we have a duty of care to educate our customers
and raise these concerns proactively, whilst also offering
the ultimate all encompassing solution in Mul-T-Lock
ArmaDLock that is easy to install, maintain and simple for
the van owner to operate and instantly gain peace of mind
security.
Easy to install,
maintain and
simple for the van
owner to operate
and instantly gain
peace of mind
security.
Designed to be professionally installed and supplied with

secure fixings, Mul-T-Lock ArmaDLock is an all in one
non-corrosive lock body solution that offers no hanging
parts that could damage the paintwork around the lock. The
unique angled lock body of Mul-T-Lock ArmaDLock has
been carefully created to deflect blows from a hammer and
together with the steel locking bolt adds extra protection for
the doors.
The new Lock up Your Van campaign offers written, visual
and film marketing materials all downloadable from www.
armadlock.com and focuses on the increasing number of
thefts from vans left unlocked and unattended even for just
a few minutes.
For further information or to follow Halls of Cambridges
support for Mul-T-Locks Vehicle Security campaign, please use
hashtag #lockupyourvan or visit www.armadlock.com.
For more details on Halls of Cambridge, please call
01223 416000 or visit www.hallsofcambridge.co.uk.
Video
GLAZING
Hardware
Calibre Windows chooses Haffner
irmingham-based
trade
fabricator Calibre Windows &
Conservatories has just had
a Haffner SMR-4 welder installed.
Calibres Co-Managing Director
John Goody said, Haffner was
recommended to us both for the
quality of their machines and the
quality of the service and it has
more than lived up to expectations.
We have been delighted by the
service to date and although
the machine has only just been
installed we can already see what a
difference its going to make to our
efficiencies.
As John says, one of the biggest
benefits of the SMR-4 is the
increased efficiency it provides.
This can be attributed to three key
features. Switching between frame
styles is quick and easy thanks
to the touch screen technology,
so production planning becomes
much simpler. No operator setting
or alignment is needed because

the welder replaces all the existing
tools and set squares that a
conventional machine needs. And
quick release tooling reduces cycle
times, increasing frame output by
up to 30%.
Calibre manufactures and supplies
windows, doors and conservatories
to the trade in Birmingham and the
West Midlands. The company prides
itself on the quality of its product
and service. Its commitment is
perhaps best demonstrated in its
decision to open its own glass shop
in order to guarantee quality in this
area.
John says, We are well-respected
in the local area and our reputation
means we are steadily growing.
Investing in the SMR-4 welder will
help us keep pace with growing
demand without compromise.
Dave Thomas, Managing Director
of Haffner says, We were pleased
We are well-respected in
the local area and our
reputation means we are
steadily growing. Investing
in the SMR-4 welder will
help us keep pace with
growing demand without
compromise.
to receive the call from Calibre, not
least because it came from a referral,
which is testament to the quality
we provide. The SMR-4 welder
has the ability to revolutionise a
fabricators production processes
and Im looking forward to checking
back in with Calibre to see how its
helping the team there.
www.haffnergb.com
GLAZING
COMPANY
MYTRADETV
CLIENTS
With over ten years experience

producing video content for national
brands such as Vauxhall, Puma and
Aljazeera Sports, Nick is fully versed
in all areas of video production. Nick
is now partnering up with MyTradeTV
to launch MyTradeStudios, a full time
studio dedicated to shooting and
editing content in-house for clients.
MyTradeTV is a ground breaking

new on-line Tv channel developed
for business and consumer users
and gives the viewer total control of
what they want to watch. MyTradeTV
brings you the very latest and most
up-to -date news, advice and industry
information from your chosen
business sector.
IG Doors / Truedor, Synseal, GQA,

Bison Frames, MBA Associates,
Hickleys, National Fenestration
Awards, Thermoseal, Regalead, GM
Fundraising, Edgetech, Door-Stop
International, CR Laurence, Barrier,
Distinction Doors, Haffner, Kolorseal,
Maco, Origin, Promac, Rapierstar,
Stuga, Liniar, Ritect, The Consultancy.
VIDEO PRODUCTION
SHOW REEL
MyTradeTV is now able to offer in-house shoot

and edit video services for clients through
MyTradeStudios its newly established video
production arm. Operating from our head office in
Yorkshire, we can take video from initial concept
right through to final delivery of your edited video in
your chosen format. With a newly built studio and
experienced team, we are now able to offer a broad
range of broadcast quality video options.
Click the video to play our 2015 reel.
01924 847 875
/mytradestudios
/mytradestudios
/MyTradeTV2012
Hardware
SALES OF TROJANS MEGA EGRESS

HINGES HAVE MORE THAN DOUBLED!
ith triple glazing attracting

more and more attention
in the industry it comes as no
surprise to the Trojan Group that
sales of their Mega Egress hinges
have more than doubled in the
last twelve months.
The long
established Mega Egress hinges
can carry up to 40kg which is more
than sufficient for the additional
weight of the triple glazed unit.
Like all Trojan products, the

Mega Egress offers a wealth of
benefits. Aside from being triple
glazing-compatible, it also offers
a true full 90 degree opening, so
it easily meets egress compliance
requirements. The innovative
patented mechanical design also
solves frequent gasket compression
101|March 2015 | www.mytrade.tv
problems traditionally associated

with conventional hinges. Because
of its patented design, it does not
move inwards on opening and
consequently restrict the window
aperture, as with conventional
scissor type hinges. The Mega
Egress hinge is available in two
lengths 220mm and 345mm with
two stack heights, 13.5mm and
16.5mm and is a genuinely versatile
hardware product as its weight
carrying capacity means you need
minimal hinges in stock.
Tony Chadwick, Managing Director

of the Trojan Group comments,
One of the impacts of triple
glazing is the need for heavier duty
hardware to be able to cope with
the additional weight of the units.
The Mega Egress hinge can be used

on all side hung applications up to
a maximum sash width of 900mm
but more importantly it can carry
up to 40kg, making it ideal for all
heavy duty applications, including
triple glazed windows. The hinge
also achieves high security (PAS
24 as part of a window system)
and offers excellent compression
characteristics.
It is the intelligent-design and
multi-purpose nature of the Mega
Egress that caters for both double
and triple glazed units without
tying up excessive capital in stock
that demonstrates why Trojans
sales of the product have more
than doubled!
www.trojangroup.com
GLAZING
Hardware
MACO:
I
magine walking out of the front door on a busy

morning with the kids on the school run, pull the
door shut and walk away knowing that the door is
locked, safe and secure across the whole door height.
No need to lift the handle or lock using a key.
The MACO Z-TA Automatic door lock does just that. As
the door closes the two hooks and a central deadbolt
are deployed automatically. Suitable for both handed
applications, with door sash heights from 1650mm
right up to 3100mm with an even gasket compression
along its full height its a great choice for composite
door manufacturers, as well as PVC and timber doors.
Most conventional door locks are held on the centre
latch when closed leaving the top and the bottom of
the door exposed. The MACO Z-TA door lock has an
additional two latches, one at either end ensuring an
equal gasket compression. As soon as the latches engage
the two hooks and the deadbolt throw automatically.
This door lock guarantees to give optimum thermal
efficiency and acoustic insulation.
As a deluxe upgrade to this system MACO have
developed a motorised control unit for operational
comfort. With three differing options including
fingerprint technology, keypad or transponder unit,
openDOOR access is achieved without the use of a key!
Imagine a life
without keys
Most conventional door locks are
held on the centre latch when closed
leaving the top and the bottom of the
door exposed. The MACO Z-TA door
lock has an additional two latches,
one at either end ensuring an equal
gasket compression. As soon as the
latches engage the two hooks and the
deadbolt throw automatically.
High end doors need a high end quality solution, being

able to offer your customers something a bit special
will help them stand out from the crowd.
This system is fast gaining popularity in many
commercial applications too.
For more information about either the Z-TA Automatic
door lock or the openDOOR access please email
enquiry@macouk.net or call 01795 433933 quoting
ZTA. www.maco.at
GLAZING
Hardware
AVOCET HERALDS RISC AUTHORITY

GUIDANCE AS A MAJOR STEP FORWARD IN
THE FIGHT AGAINST LOCK-SNAPPING
vocet
Hardware
has
welcomed the RISCAuthoritys
decision to incorporate an
explanation of lock-snapping and
the importance of TS007 and SS312
in the fight against it in its latest
Guidance to Occupiers.
Avocet, which
manufactures
ABS snap-secure locks, has long
campaigned for the insurance
industry to play an active role in
helping to curtail the rise in locksnapping and is delighted with
what it describes as a major step
forward.
Lock-snapping is a significant issue
across large swathes of the country
and what makes it so frustrating
is that its easily preventable, said
Rythm Jain Saigal CEO of Avocet.
All we need in order to stamp it
out is for insurance companies to
add TS007 3-star BSI Kitemark or
SS312 Diamond accredited locks
to their list of Minimum Security
Standard products and maybe
take the customer friendly step
of compensating those who have
to upgrade by offering a reduced
premium.
But to date they have maintained
the preposterous stance of insisting
on like-for-like replacements
for snapped locks, meaning
homeowners are doing nothing to
prevent a repeat attack.
We are extremely hopeful that
the RISCAuthoritys publication
is the first sign of a change in
attitude one that will benefit
not just the British public, but the
insurers themselves as a result of
the significant decrease in breakins such a measure would deliver.

Avocet uses Leeds as an example of
the impact TS007 3-star and SS312
Diamond accredited locks can have
on crime figures.
In 2012 Leeds City Council fitted
over 10,000 of Avocets ABS snap
secure locks in the east of the
city. Alongside other initiatives this
led to a 36 per cent decrease in
burglaries in the area in the year to
October 2012 which equated to
3,200 less victims in just one year.
In addition, locksmiths across
the country have been quick to
praise the safety of such locks.
Most recently, Bob Callard OBE a
director of Sheffield-based Callard
Security said:
I specified them (ABS) for a
client earlier this year, who sadly
was burgled last week, or rather
he wasnt. His entire street was hit
by a team of snappers who made
successful entries against a range
of properties, apart from his. The
sacrificial element of the cylinder
parted company in accordance with
its design leaving his property safe.
His neighbours have all asked him
why they were unsuccesful, with the
resullt that I have now specified
Avocet for them all.
There is no doubting the
effectiveness of ABS and other
TS007 3-star and SS312 Diamond
accredited locks, added Rythm.
What has been in doubt is the
commitment of the insurance
industry to take the steps needed to
broadcast this message in suitable
fashion.
I firmly believe that the

RISCAuthoritys publishing decision
signals the beginning of the end for
the lock-snappers.
The RISCAuthority is an annually
funded research scheme supported
by a significant group of UK insurers
that conducts research in support of
the development and dissemination
of best practice on the protection
of property and business. To find
out more visit www.riscauthority.
co.uk or call 01608 812 500
Avocet Hardware is the security
sponsor for Neighbourhood and
Home Network Watch. To discover
more about it and its snap-secure
products visit www.abs-secure.
co.uk or call 01484 711700.
We are extremely hopeful

that the RISCAuthoritys
publication is the first sign
of a change in attitude
one that will benefit not
just the British public, but
the insurers themselves as
a result of the significant
decrease in break-ins such a
measure would deliver.
GLAZING
sales@strandna.co.uk
08422 490150
BEAT THE
BURGLARS!
THE ULTIMATE DETERRENT

TO COMBAT BURGLARY CRIME
CHAIN REACTION DNA

Forensic Alarm System.
The majority of residential burglaries committed in the UK are through an external door and
sometimes thieves resort to far more extreme methods to steal property without the house alarm
being activated or to gain access to vehicle keys so to start without the alarm, immobilizer and
tracking system being activated. These crimes are known as aggravated burglaries here in the UK
and home invasions or forced entries in other parts of the world.
Ease the fear associated

with doorstep crimes and
have greater piece of
mind when answering a
call at your home. Be
confident that any
attempt to gain unlawful
entry will be met with a
ent
hi-tech proactive
response. An innovative
access control device
which utilizes UV based
forensic trace technology.
If activated, the unique
forensic spray will link
criminals to their crime
scenes with 100%
non-malicious evacuation
nationwide.
StranDNA (UK) has the solution!
Chain Reaction DNA is an innovative access control device which utilizes UV based forensic
trace technology. This unique security product has been developed here in the United Kingdom
aided by ERA Security Products and has received a product of value award from the Society Of
Professional Locksmiths in the USA and is currently used by Safer St Helens in Merseyside, Safer
Worcester & West Mercia Police, Staffordshire Police, Bedfordshire Police & West Midlands Police
Forces here in the UK in a number of applications including domestic violence, repeat burglary &
Asian gold theft.
There are billions of unique forensic codes and NO two forensic alarms are
the same. Any attempt to force entry will provide sufficient force to fire the
mechanism. A high decibel alarm will sound and at the same time a
forensic trace liquid is expelled. This is a clear non-toxic substance, only
visible under ultra-violet light and possessing a unique forensic code. It can
remain on clothes, skin or hair for weeks dependant on exfoliation and
washing frequency. Interested? Call sales today on 08422 490150.
Normal Light
UV Light
March 2015 | www.mytrade.tv |106
Hardware
The Revolutionary DOORMASTER

Letterplate - Designed to Last
vailable in 12 (300mm)
and 10 (250mm) sizes, the
all-new, highly innovative
DOORMASTER letterplate range
from UAP is ideal if customers are
looking for something contemporary
and modern. The DOORMASTER
letterplate has been designed
to fit 20mm-40mm uPVC doors
and 40-80mm composite and
wooden doors, and consists of an
enclosed, rounded flap set against
a shallower frame. This gives a
less intrusive but sleeker feel to
the door. Every DOORMASTER
letterplate is engineered to provide
features which cannot be found on
any other letterplate.
David Jennings, MD of UAP, explains,

The DOORMASTER letterplate
comes with a range of unique
qualities which sets it apart from
similar products on the market.
Unlike the UAP Framemaster
letterplates, it has a robust central
sleeve, which means it is suitable
for waste (mid) rails, and can easily
replace any existing letterplate
without the need to re-jig your CNC
machines. This makes it incredibly
versatile and consumer-friendly.
The sleeve has been manufactured
to protect against the elements, and

can withstand even the harshest of
environments.
David continues, All of our
letterplates open 180 degrees,
meaning that they will not snap
off when opened too far, which
is a common problem with all 90
degree-opening letterplates. Each
letterplate has ultra-flexible springs
which can withstand thousands
of openings without breaking or
becoming affected by daily wear
and tear, making them incredibly
cost-effective.
An internal water
seal prevents water
from getting into the
door, as water instead
travels down the side
of the DOORMASTER
letterplate and along
the cavity, meaning post
remains dry at all times.
deterrent against vandals who

want to gain access to the cavity,
as the brushes are located at the
front. They will be unable to place
unwanted items in there, such
as fireworks or other explosives.
Thirdly, the letterplate allows for
An internal water seal prevents far better draught installation, as
water from getting into the door, as it stops the draught at the point of
water instead travels down the side entry instead of allowing it to get
of the DOORMASTER letterplate into the central cavity before trying
and along the cavity, meaning post to stop it.
remains dry at all times. Blind bolts David concludes, We are constantly
to the exterior of the letterplate fully stocked with a wide range
prevent the outer frame from of colours for the DOORMASTER
becoming unscrewed from the door letterplates, so there is no more
externally.
waiting between 4-8 weeks for
UAP are one of the only suppliers in
the industry to have the brushes on
their letterplates outward-facing on
the exterior flap. By doing this, it has
three huge advantages. The first is
that it makes it far easier for letters
to be posted through the door, as
the brushes can immediately be
located. This automatically prevents
letters from being scrunched up or
damaged. Secondly, DOORMASTER
letterplate also acts as a visual
your letterplate order to arrive! If

you order with us before 3pm, we
will usually dispatch your order the
same day on an overnight carrier!
For more information regarding
the revolutionary DOORMASTER
letterplate, get in touch with UAP
today at sales@uapcorporate.com.
Alternatively, you can get in touch
with their friendly sales division on
0161 796 7268.
www.uapcorporate.com
GLAZING
Hardware
GLAZING

THE NEW CONTEMPORARY LETTERPLATE
DESIGNED FOR MODERN LIVING
IN
STOCK
NOW!
NE
180 opening flap
WITH NEXT DAY

DELIVERY!
Outward facing,
draft proof brushes
Enclosed, rounded flap

set against a shallower
frame gives a less
intrusive but sleek feel
to the door or frame
Matt etched
frame
Blind bolts to
the exterior
Ultra Flexible
Springs
Available in 5 finishes:
Features Include:
Gold Anodised
Silver Anodised
Black Powder Coat
White Powder Coat
Polished Silver
Available in 10" (250mm) and 12" (300mm) sizes

Modern and contemporary design
Sleeve designed for different door thicknesses
Designed with a central sleeve for waste (mid) rails
Fits within existing routing dimensions
For 2040mm and 4080mm Door Profiles
Call Us Today: 0161 796 7268

sales@uapcorporate.com
www.uapcorporate.com
March 2015 | www.mytrade.tv |110
Hardware
Exciting times for Rocal-The Supplier
of Endurance Solid & Secure Doors

Rocal, the manufacturer of UK-created Endurance
Solid & Secure composite doors, have recently
introduced a number of novel brand initiatives in
order to help boost their customers sales.
stablished in 1993, Rocal have now entered

their 22nd year in business. To celebrate
this achievement, Rocal has re-branded and
revitalised their Endurance Solid & Secure range,
with the launch of eye-catching, attractive new
branding, accompanied by a comprehensive, retail
focussed 64-page door brochure. They have also
introduced a dedicated Endurance Solid & Secure
website to support their national installer network
with lead generation, www.endurancedoors.co.uk.
The Endurance Solid & Secure Door is unique

and original, which features a 48mm solid core
door leaf of resin-bonded laminated Kerto that
provides unbeatable stability and strength. Their
collection of Endurance Solid & Secure Doors has to protect and safeguard against intruders. They
been successfully security tested and bears the have built up an unrivalled reputation over the
prestigious Secured by Design seal of approval.
years and continue to produce new and innovative
products, created for both domestic and commercial
Rocals Commercial Manager, Correne Bratley,
purposes. This fits in perfectly with our own specific
states, We are extremely excited about the huge
product portfolio, as we also look at ways in which
prospects for the Endurance Solid & Secure Range
to update our catalogue of merchandise so that all
going into 2015-and beyond. Rocal is expecting
requirements are catered for.
a significant increase in customer demand as we
attract new clients and continue to expand and Correne concludes, Consistency, flexibility and
develop our services.
effectiveness are key factors in the success of
Endurance Solid & Secure, and this is precisely
Correne continues, We have the flexibility,
what we offer to our valued customers. UAP
determination and capacity to cope easily with an
Limited also adheres to these core principles, and
upturn in sales, and only work in conjunction with
so we hope to continue our excellent working
leading suppliers who we can rely on 100%. For
relationship with them well into the future.
example, much of our door hardware is supplied
For more information regarding Rocals exceptional
by UAP Limited. We chose to work with UAP as
range of Endurance Solid & Secure Composite
their emphasis on quality and innovation perfectly
Doors just call their dedicated sales division on
matches what we are aiming to achieve as a
01652 659259, or alternatively visit
company.
www.endurancedoors.co.uk.
UAP Limited is a market leading supplier of top
of the range door and window hardware, designed
GLAZING
Hardware
ERA recognised as an
Investor in People
n the same year the glazing industry voted ERA

as Component Supplier of the Year at the G
Awards, ERA has also been awarded Investors in
People (IiP) accreditation confirming ERAs dualcommitment to its customers and its people.
Darren Waters, ERA CEO comments: this is a
fantastic achievement and is a true reflection of
the commitment and passion we have for the
development of our people across the business.
High performance is what drives ERA but we
recognise that it starts and ends with the people
that work here. We have developed a culture
of can do and at every level in this business
colleagues are empowered to make decisions that
will improve our collective performance this
culture is critical to our continued success and will
ultimately advance this business and improve our
customer experience.
of its employee engagement strategy. ERA HR

business partner Clare Hopkins comments: IiP
is an outward measure of excellence but what
really matters is that our performance is linked to
the motivation levels of our teams at every office
and factory across the UK. Our customers should
see this as a positive signal that we are all pulling
in the same direction to improve the customer
experience IiP is testament to the fact that our
employee happiness is central to our business
performance.
www.erahomesecurity.com
ERA achieved IiP in just 18 months demonstrating

excellence across the entire business in terms
GLAZING
Hardware
New window handle added to Kore range
indow Ware has launched a brand new

window handle, designed to complement
their growing range of own-brand hardware
products known as Kore.
The new espag handle has been designed to suite
with the existing Kore door furniture range consisting
of door handle, mini flag hinge, and high security flag
hinge, and is available in 6 finishes white, satin silver,
chrome, smokey chrome, black, and PVD gold.
Product manager Richard Bryant said the new window
handle is a welcome addition to the range, and will
further enhance the Kore by Window Ware product
offer.
The new Kore window handle has been designed
with quality in mind, having been successfully tested
to 30,000 cycles which gives us absolute confidence
to offer a 10 year mechanical guarantee, and the full
handle range is in stock, available for next day delivery.

This launch continues the companys development
programme that has already seen the launch of its
YouTube channel providing a mix of fitting instructions
Korehow-to
Window video
Handle2:Layout
23/3/15 of14:25
1 of
and
guides, the1 addition
a widePage
range
architectural ironmongery from leading brand Carlisle

Brass, and a new range of home security products
including safes and CCTV from Yale.
www.windowware.co.uk
#HardwareHero
Kore
Window Handle
Suites with our exisng
Kore door furniture range
Espag Handles - Weve got it!

Phone | 01234 242724 Online | windowware.co.uk
GLAZING
Trickle Vent
GLAZPART BBA
CERTIFIED RANGE OF
TRICKLEVENTS
Glazpart confirms its extensive range of trickle vents for the provision of background
ventilation in buildings and to meet the requirements for approved document F1.
anbury-based Glazpart, is a specialist injection

moulding company with extensive experience in
the fenestration industry, employing 80 staff at
its ISO 9001:2008 certified site, producing millions of
mouldings each month.
Glazpart Limited is pleased to confirm that its extensive
range of trickle vents for the provision of back ground
ventilation in buildings and to meet the requirements
for approved document F1 are currently the ONLY
range to be third party certified by the BBA. The
certification covers three main tricklevent product
ranges in standard colour options The slim line
(clip fix), Standard (screw fix) and modular tricklevent
product ranges.
Many design specifications for the supply of windows
fitted with trickle vents requires a third party
certification such as one from the BBA who are the
most widely recognised body in the UK construction
market. This certification is particularly relevant for
new build contracts where a tricklevent are as a
general rule required by building regulations and
NHBC.
More information can be gained from our easily down
loaded online at resource at http://www.glazpart.com/
products/trickle-ventilation/ or read online as a flip
file as though reading a paper copy all with instant
access, our new catalogue also provides detailed
summaries of all of BBA certified products.
Our new trickle ventilation catalogue also provides
details of the extensive range of over 3,500 colour
options, whether a moulded colour, vacuum foiled,
printed wood grain or paint sprayed tricklevent. Also,
Glazpart is now unique in the UK

as the only manufacturer of trickle
ventilators holding a third party
certification, with the BBA. This is
a reflection of Glazparts on-going
commitment to delivering quality
products in compliance to the Part
F building regulations for building
ventilation.
covered are our extensive packaging options such as
colour combinations E.g. White internal vents with a
colour matched external canopy.
According to Dean Bradley Sales and Marketing
Manager
Glazpart is now unique in the UK as the only
manufacturer of trickle ventilators holding a third
party certification, with the BBA. This is a reflection
of Glazparts on-going commitment to delivering
quality products in compliance to the Part F building
regulations for building ventilation.
You can keep in touch through social media or you can
add your details to our electronic mailing list to find
out the latest developments in trickle ventilation at
Glazpart as they happen.
www.glazpart.com
GLAZING
Spacer Bar
PETER DYER TAKES LEAD IN
SWISSPACER VIDEO
PETER DYER TALKS WHY HE INSISTED ON USING SWISSPACER
WATCH THE FULL YOUTUBE VIDEO NOW BY CLICKING HERE...
eter Dyer of Dempsey Dyer recently stepped

in front of the camera to say why they insist
on SWISSPACER and how it helps achieve the
energy ratings they want from their windows.
Dempsey Dyer, quality window, door and conservatory
manufacturers based in West Yorkshire, started using
SWISSPACER in 2009. Dempsey Dyer noticed a trend
to customers asking for more energy efficient products
and their sealed unit manufacturer suggested
SWISSPACER.
Vic De Costa, SWISSPACERs Marketing & Sales
Manager says: Its great to see our customers talk
about why they specify SWISSPACER, and even better
when its on camera! In the video, Peter discusses
the colour range on offer to customers, the growth of
triple glazing and how using SWISSPACER has helped

Dempsey Dyer achieve A+20 and above ratings on their
windows and doors. SWISSPACER, the worlds leading
warm edge spacer bar, is designed to achieve the best
energy ratings and give long lasting performance.
To watch the video visit SWISSPACERs YouTube
channel http://bit.ly/ZGizg4 or call SWISSPACER
on 0845 601 1265 for more information. Follow
SWISSPACER @Ultimate_Spacer.
For Dempsey Dyer visit www.dempseydyer.co.uk or
call 01977 649641.
GLAZING
Spacer Bar
www.edgetechig.co.uk
Super Spacer Heritage moves
into million pound apartments
lenderpane Ltd has installed

450 slim sash windows
using Edgetechs Super
Spacer Heritage for award
winning developer, Linden Homes
refurbishment of Ashlar Court into
luxury apartments in Hammersmith.
With apartment prices starting at
750,000, Linden Homes demanded
traditional timber windows in
keeping with the 1930s Art Deco
Grade II listed building that would
also deliver better energy efficiency.
Using Super Spacer Heritage from
Edgetech UK, a Quanex company,
Slenderpane was able to replicate
the aesthetics of the existing
single pane windows with new slim
double glazed timber sash windows
from sister company Herald Joinery.
The development has won high
praise and has been commended
in The Sunday Times British Home
Awards 2014 and What House?

Awards 2014.
David Weston, Managing Director
of Slenderpane explains: By
combining
bespoke
joinery
with Super Spacer Heritage slim
insulated glass units we were
able to closely match the original
windows. This helped us to beat
the competition offering standard
window designs.
Customers like the aesthetics of
what we do and a big part of that
is down to the slim design, low
sightlines and neutral appearance
we can achieve using Super Spacer
Heritage. Since completing Ashlar
Court we have won a second
contract with Linden Homes for 80
slim double glazed sash windows
for new housing in the regeneration
of Battersea Police Station.
Theres growing demand from
Customers like the

aesthetics of what we do
and a big part of that is
down to the slim design.
architects and developers to improve
thermal efficiency of windows in
conservation refurbishment. David
adds: With Super Spacer Heritage
we can offer glass units down to
11mm wide. We have used it since
Slenderpane started making slim
units in 2010.
Edgetech has now launched a white
version of Super Spacer Heritage
to create the most authentic
appearance possible for period
style windows.
GLAZING
Web Design
Windowbase celebrateS 25th

anniversarY witH neW website
pecialist prospect data supplier Windowbase has

unveiled a new website at www.windowbase.info.
It has a clean, fresh look and is easy to navigate,
comments Database Manager Neil Parsonson, and
it also includes essential tips for marketers in the
window industry on using direct mail and email for
maximum impact.
Neil adds: 2014 brought Windowbase a move to new
premises, new staff and growth in both subscriptions to
our prospect data and one-off purchases for individual
campaigns. This year were celebrating our 25th
anniversary with a series of new initiatives, starting
with our website!
This year were celebrating our 25th

anniversary with a series of new
initiatives, starting with our website!
Windowbase is the only prospect data supplier 100%
dedicated to the window industry. It has pioneered
the accurate researching and presentation of prospect
data for window fabricators and installers in the UK
and has been supplying the industry for 25 years. For
more information contact Neil Parsonson on
01453 845717 or visit www.windowbase.info.
GLAZING
Web Design
See the best of Bowater Doors and The VEKA UK

Group by paying a virtual visit online
If you were unable to attend the official launch
celebrations for Bowater Doors new showroom at its
Midlands base in Minworth, never fear! All it takes is
a few clicks of a mouse and you could enjoy virtually
browsing the showroom, online, with Bowaters state-ofthe-art new 360 tour from Google. Whats more, theres
a digital version of The VEKA UK Groups stunning new
Burnley showroom to visit too.
Bowater Doors developed its showroom as part of a
continuing programme of investment into the specialist
composite door brand, with Dave Jones, MD of The
VEKA UK Group invited to cut the ribbon at an official
opening ceremony in early March.
Colin Torley, Sales and Marketing Director at The VEKA
UK Group commented: Bowater Doors is the second
flagship showroom the Group has launched in recent
month, the first, situated at our HQ in Burnley, having
been opened in January. Bowater has mirrored many of
the stylistic cues we used there to create a room thats
light, airy and, importantly, has space to house ten full,
walk-through composite door units, showcasing the
entire Bowater Doors range.
At our Burnley showroom, customers old and new can
sample a taster from each of the companies that make
up The VEKA UK Group. From our extensive, industryleading range of PVC-U window products through to
the innovative new Imagine suite of French, Bi-Folding
and Patio Doors, visitors get a chance to see the best
we have to offer.
We wanted to be able to share both these new

showrooms with any and all interested parties and the
360 tours, hosted via Google Maps, provided us with
a tool to do just that. Were sure people will love what
they see online and look forward to soon meeting them
in person!
To pay a virtual visit to Bowater Doors new showroom
click here and, to tour The VEKA UK Groups flagship
showroom in Burnley, click here.
GLAZING
Injection Moulders dedicated

to the UK Glazing Industry
From our U.K. centrally-located manufacturing base,

G Pack supply precision made products ranging from frame
corner protectors to profile related clip-fit bridge packers.
We hold a comprehensive stock of all parts,

available for rapid, next day delivery.
For samples & prices contact us.
Tel 01457 858535

sales@gpackman.co.uk
www.gpackman.co.uk
Top quality injection moulded plastic parts.
Web Design
DIGITAL
PRint
vs
Is Digital The Future? www.mytrade.tv | info@mytrade.tv
rint is still very powerful in the digital age. No online

marketer in their right mind is going to argue otherwise
but the figures are clear and the proportion of marketing
budgets spent on digital advertising is increasing each year.
There are obvious differences between digital and print and
were not just referring to digital magazines and traditional
print publications. When we talk about digital we think
websites, SEO, emails and a plethora of other methods of
imparting marketing messages. It isnt all just cut and dry
though and there is no silver bullet when it comes to any form
of marketing and advertising. There isnt just one way to do it.
As far as content consumption is concerned, a print based
magazine can be nice to read because it is tangible but many
of the benefits end there and the growing trend of online
Share Of Ad Spend By Media Type 2015
Digital
TV
Print
Outdoor
50%
UK
Radio
24%
Facts & Statistics About The State Of Print
Top Gear mag (down 16.7% in the ABCs)

is a brand, its editor a brand manager, its
journalists, passionate providers of content
across platforms. The print product is to linger
over, but the iPad edition and the app, with
its galleries and high-definition videos, its
exclusive offers and interactivity, is where the
magazines strength now lies.
Reasons For Reading Fewer Magazines In The United Kingdom (UK) As Of May 2012
Cinema
16%
80%
70%
6% 3%
60%
28%
USA
42%
15%
5% 9%
42%
40%
W EU
34%
28%
26%
6% 5%
Global
30%
39%
18%
7% 6%
32%
31%
20%
Sourse: Strategy Analytics Advertising Forecast, 2015
Why not get a web banner placed on our site?
11%
0%
Cost
Not Enough
Time
Not Every Issue

Is Relevant To
Me
To Many
Adverts
8%
The Media
Landscape Is
Too Crowded
Additional Info:
United Kingdom: May 18-21, 2012; 2,057 Respondents
Magazines
Are Not
Environmenta
lly Friendly
Credit:
http://www.statista.com
iPad preferred method of reading magazines

Print
Mobile phone
E-Reader
Laptop computer
Sourse: http://cmcopywriters.com
iPad
.
MyTradeTV Magazines
are all optimised for
laptops, iPads, mobile
phones and E-Readers!
GLAZING
Web Design
Credit: www.pwc.co.uk
Advertising Trends In Entertainment And Media Sector

The UK Advertising sector is
growing at
In 2018 the UK
Advertising
industry will be
worth
Digital out of home advertising will

overtake physical in 2014 growing
at:
19.8bn
CAGR to 2018
By 2018 internet advertising
will continue to dominate the
sector and will be worth
The UK is the largest internet

advertising market in Europe.
Mobile advertising will overtake

display internet advertising this
year
The UK will overtake OOH

advertising in France in 2015
reaching
In 2018 the UK TV advertising

industry will be worth
TV is the second most popular

advertising channel, accounting
for 20% of the market in 2018
1.3bn
in 2018
VS
content consumption support this shift to digital. You can

take a digital magazine with you anywhere as it is literally
always with you, on your phone, your tablet, your laptop, PC or
Mac. You can read it anywhere. You wont forget it or leave
it at home. It is accessible. MyTradeTV adds video and, often,
Podcasts to the digital magazines that the company produces.
This is cutting edge and the company is at the forefront of
technology - always innovating and striving to use the latest
and greatest, and tried and tested forms of media. Broadband
speeds are becoming faster and more and more places in
the UK have fast fibre optic connections. Mobile, tablet and
computer screens are much more comfortable to read on
than they ever have been with modern high resolutions. Just
look at what is happening with Kindles and books. People
like to read on their devices. Theres less clutter. Its just an
enjoyable experience and its convenient.
Many of us still havent embraced this technology and like
in 2018
to have a bookshelf full of books and keep magazines so

we can reread them at some point or just for reference. I
still have a bookshelf but it has become much more thinned
out over the last few years it now just contains a select
few classics and the odd textbook for reference. But lots of
modern offices are going paperless or in many instances and
perhaps more realistically, a semi-paperless office, its nice
to quickly archive that which we probably wont use in the
short-term. One of the best solutions for this is online. It
takes up less space in our homes and businesses.
The truth is that there has been resistance to reading online
but the trends are positive and people are simply getting
used to reading online, whether this be digital magazines,
newsletters, social media, online articles or news. Online
is convenient and quick. If you havent yet embraced the
digital age then do so.
GLAZING
Web Design
Truemans Windows embrace digital age
IGITAL specialist The Consultancy has begun the

development of a new online system aiming to
revolutionise the running of Northern-based
Truemans Windows.
The trade counter came to The Consultancy a year ago
through an initial client referral, looking for an online
ordering system to support its installer customers.
From this, The Consultancy developed an online
ordering portal, allowing installers to access live
pricing and order uPVC windows and Solidor products.
While Truemans has embraced the digital age to offer
customers a hi-tech experience, the company has
ensured they havent lost any of the more traditional
methods connected to the sector.
Richie Thornton, Director of The Consultancy, said:
Its great to see a company with such a strong vision.
Through embracing both traditional and digital trends,
Truemans Windows is appealing to the mass market and
keeping pace with the digital age. This is a company
which has taken great care and detail and knows
where the business is heading. Over the last year we
have worked closely with Truemans Windows, allowing
us to constantly receive constructive feedback and
create a bespoke product. The system also produces
a professionally packaged and branded email to the
customer outlining the full product specifications and
the cost.
Joe Trueman, Managing Director of Truemans Windows,

said: This new process is the perfect sales tool for
installers, allowing them to instantly send customers
professional accurate quotes just moments after they
have visited. The likelihood of any mistakes is also
dramatically reduced, meaning the whole process is
speedier for both the installer and customer. While
were still keeping traditional methods as an option,
with the successful launch of our new online system,
were confident this will be the preferred method for
most customers.
The Consultancy has been in the industry for over 10
years and provides online solutions specifically for the
window and door industry.
Last year ended on a high when the company was
awarded the Digital Specialist 2014 honour by the
National Fenestration Awards. Richie added: To begin
the year and already have launched this fantastic
project is a great feeling, were already working on the
next phase of development.
To contact The Consultancy visit: www.theconsultancy.
co.uk or call 01429 239 689.
GLAZING
Web Design
GLAZING
Machining
INTRODUCING THE ENHANCED
FIRSTFILL FROM IN A GAS

SINCE 1992, INAGAS HAS LED THE WAY IN GAS FILLING.
THE MAJORITY OF TODAYS MARKET WHO GAS FILL ARE USING INAGAS PRODUCTS.
irmingham-based trade fabricator Calibre

Windows & Conservatories has just had a Haffner
SMR-4 welder installed. Calibres Co-Managing
Director John Goody said, Haffner was recommended
to us both for the quality of their machines and the
quality of the service and it has more than lived up to
expectations. We have been delighted by the service
to date and although the machine has only just been
installed we can already see what a difference its
going to make to our efficiencies.
As John says, one of the biggest benefits of the SMR-4
is the increased efficiency it provides. This can be
attributed to three key features. Switching between
frame styles is quick and easy thanks to the touch
screen technology, so production planning becomes
much simpler. No operator setting or alignment is
needed because the welder replaces all the existing
tools and set squares that a conventional machine
needs. And quick release tooling reduces cycle times,
increasing frame output by up to 30%.
Calibre manufactures and supplies windows, doors

and conservatories to the trade in Birmingham and
the West Midlands. The company prides itself on the
quality of its product and service. Its commitment is
perhaps best demonstrated in its decision to open its
own glass shop in order to guarantee quality in this
area.
John says, We are well-respected in the local area
and our reputation means we are steadily growing.
Investing in the SMR-4 welder will help us keep pace
with growing demand without compromise.
Dave Thomas, Managing Director of Haffner says, We
were pleased to receive the call from Calibre, not least
because it came from a referral, which is testament
to the quality we provide. The SMR-4 welder has the
ability to revolutionise a fabricators production processes and Im looking forward to checking back in
with Calibre to see how its helping the team there.
www.inagas.com
GLAZING
Machining
Stuga commission fifth Automatic Sawing &

Machining Centre at Direct Trade in Doncaster
ollowing the purchase of a Stuga

Flowline-3 in 2003 Direct Trade
of Doncaster were so pleased with
the results that they purchased a
Stuga ZX3 in 2007. Being the latest
machine in the Stuga range at this
time the ZX3 proved even better
than the Flowline-3 due to newer
technology and a higher output
so that, with business expanding
quickly, another ZX3 was purchased
in 2008. Further ZX3 purchases
followed in 2012 and at the end of
2014 making a total of five. With all
five sawing & machining centers
running Direct Trade are well set
for further expansion.
Quote for Stuga PR

Steve Green, MD of national Halo
fabricator Direct Trade comments:
Putting quality products and
service at the heart of our business
has been key to Direct Trades 15
years of consistent growth. In order
to achieve this day in and day out
to keep our customers happy and
ahead of their competition, we rely
on strong partnerships with our
supply chain. Stuga has been one
such integral partner over many
years.
With around 2000 products
including
frames, composite
doors, roofs and bifolds leaving
our manufacturing facility every
week, automation is critical to keep
deliveries fast and service OTIF
levels as near to 100% as we can.
Following a substantial recent
investment to increase our total
manufacturing space to 87,500 sq
feet, our drive to introduce new
products also means that our
automation needs to keep apace.
Stuga help us achieve this too
and we are now one of only two
fabricators in the UK to house an
impressive 5 Stuga cutting and
machining centres.
For us to continue to deliver
consistent quality on time every
time, its critical that our suppliers
perform too. Stuga has never let
us down in this regard, and are
great at advising on the latest
innovations in automation options
for consistent quality. Essentially
they offer the complete package
to help us ensure our customers
continue to get the high quality
products they expect from us, when
they expect them.
Stuga operate Service contracts on
all automatic sawing & machining
centers at Direct Trade in order

to create peace of mind for the
customer who knows they can
get hold of a technician by phone
quickly, or on site within 24 hours.
Spare parts are all in stock for fast
response whenever needed and
each machine comes with internet
diagnostics as well as on-board
cameras with microphones and
recording facilities.
For further information regarding
all Stuga products please call
01493 742348 or visit
www.stuga.co.uk
GLAZING
Machining
Italmac Turn 4 Axis CNC Machining

Centre proving a popular choice
for Haffner customers
affner launched the Italmac range of aluminium

fabrication machinery in the UK market last
year and the range is already proving very
popular with fabricators. Dave Thomas, Managing
Director of Haffner says, All the machines in the
Italmac range represent incredible quality and value,
but the one thats proving to be particularly popular
is the Italmac Turn 4 Axis CNC Machining Centre. Its
a flexible machine offering excellent value for money,
plus comes with a two year warranty for additional
peace of mind, making it the ideal starter machine for
any company wanting to produce PVCu or aluminium
doors.
The Turn 4 Axis machine has been especially designed
to mill and drill aluminium and PVCu bars and work
pieces. The machine is especially useful for machining
operations involving three sides of a work piece and
the electro spindle can be set at any angle from 90
to 90 for the ultimate in flexibility. It also comes
with an automatic tool changing facility as standard,
avoiding the need for expensive upgrades to get the
features you need.
The machine is manufactured from electro-welded

steel that is tempered and worked with CNC machine
tools, so offers exceptional build quality. The 3-4 axis
movement is controlled by high precision motors
for superb accuracy every time. The tool magazine
attaches to the back of the moving portal, for ease of
use and compact storage, while health and safety is
covered by a safety light curtain system at the front of
the machine.
Dave Thomas concludes, Increasing numbers of
fabricators are enquiring about new machines,
reflecting growing confidence in the economy. We
work closely with all our customers to ensure they
make the investment thats right for their business.
The Turn 4 Axis machine represents an excellent
investment that will deliver long term benefits for
many companies looking to automate parts of the
fabrication process.
www.haffnergb.com
GLAZING
COMPANY
MYTRADETV
CLIENTS
With over ten years experience

producing video content for national
brands such as Vauxhall, Puma and
Aljazeera Sports, Nick is fully versed
in all areas of video production. Nick
is now partnering up with MyTradeTV
to launch MyTradeStudios, a full time
studio dedicated to shooting and
editing content in-house for clients.
MyTradeTV is a ground breaking

new on-line Tv channel developed
for business and consumer users
and gives the viewer total control of
what they want to watch. MyTradeTV
brings you the very latest and most
up-to -date news, advice and industry
information from your chosen
business sector.
IG Doors / Truedor, Synseal, GQA,

Bison Frames, MBA Associates,
Hickleys, National Fenestration
Awards, Thermoseal, Regalead, GM
Fundraising, Edgetech, Door-Stop
International, CR Laurence, Barrier,
Distinction Doors, Haffner, Kolorseal,
Maco, Origin, Promac, Rapierstar,
Stuga, Liniar, Ritect, The Consultancy.
VIDEO PRODUCTION
SHOW REEL
MyTradeTV is now able to offer in-house shoot

and edit video services for clients through
MyTradeStudios its newly established video
production arm. Operating from our head office in
Yorkshire, we can take video from initial concept
right through to final delivery of your edited video in
your chosen format. With a newly built studio and
experienced team, we are now able to offer a broad
range of broadcast quality video options.
Click the video to play our 2015 reel.
01924 847 875
/mytradestudios
/mytradestudios
/MyTradeTV2012
Appointments
RINGING THE CUSTOMER SERVICE

CHANGES AT GLASSOLUTIONS
lassolutions is ringing the

changes to its customer
service department with the
appointment of Lorraine Bell.
Lorraine has been with the
company for eight years and
takes on the newly created role
of National Customer Service
Manager for external glazing. She
has previously held roles in the
companys commercial sales team
in Scotland and has a natural desire
to seek continuous improvement.
She said: Im excited to take on

the new role and being involved
in helping to make Glassolutions a
force to be reckoned with in terms
of outstanding customer service.
Ian Davy, Group Commercial
Director at Glassolutions says:
Lorraines promotion reflects the

importance we place on customer
service. Her role is to proactively
lead our customer services team
and to continually improve our
systems and processes to ensure
excellent customer communication
and service across the business.
Gaining high levels of customer
satisfaction is important to our
business
because
satisfied
customers are most likely to be
loyal, to make repeat orders and to
use a wide range of our products
and services. But also, if we can
improve the way we do business
with our customers then they will
reap the rewards too; they will
be better placed to improve the
service to their own customers. It
makes sense that we shape our
business around what matters most

to our customers.
Glassolutions is in the UKs largest
processor, distributor, installer and
repairer of glass and glass systems.
It is part of the Saint-Gobain Group,
which is this year celebrating its
350th anniversary.
Find out more at
www.glassolutions.co.uk
ALPRO ARCHITECTURAL HARDWARE APPOINT NEW

AREA SALES MANAGER AS SALES CONTINUE TO GROW
Manager. Vicki will be based in the
Worcestershire area and will cover
the South of England dealing with
Alpros considerable OEM base.
Vicki was previously Area Sales
Manager with Yale and during her
13 years with Yale held a number
of different positions within both
the internal and external sales
teams. She brings with her to
Alpro a wealth of knowledge and
experience having operated within
the UK architectural hardware
marketplace.
lpro Architectural Hardware

(A division of IEC Limited),
based at Poole Dorset
have appointed Vicki Hawkes as
their new Southern Area Sales
Keith Parry, Alpros Sales Director

commented Vickis appointment is
a great coup for us. Her experience
and reputation with customers for
customer service, fits exactly with
our vision statement aim of wanting
to offer unrivalled customer service.

These are exciting times for Alpros
development and we wanted to
appoint someone who was already
well established in the relevant
sectors with great core skills,
commitment and motivation. Vicki
will be a great asset and addition to
our existing sales team.
Commenting further Vicki said
I look forward to working for
this successful and progressive
company, which appears to really
value its employees and customers
alike. I relish the challenge of
consolidating my knowledge and
experience in a new arena.
The complete product range can be
viewed at www.alpro.co.uk
GLAZING
Appointments
IT'S HAMER TIME - AVOCET
TELESALES TEAM GROWS WITH SUCCESS
hen it comes to telesales

nobody can touch Avocet
Hardwares team, thanks
in no small way to its new telesales
manager, Michelle Hamer.
Michelle, who has worked the
phones at the Brighouse company
for 22-years, was promoted last
month and the first task in her
new role was to train up four new
members of the telesales team
one of whom, Linzi Wagstaff, was
returning to work for Avocet two
years after leaving.
When I started at Avocet in the early
90s I never for one minute thought
Id still be working here 22-years
later, said Michelle. But when you
have a job that is rewarding, varied
and interesting, and where you are
valued extremely highly by your
colleagues in other departments
and the owners of the business,
then why would you leave?
Rythm Jain Saigal, CEO of Avocet
Hardware, added: Call centres

have given telesales something of
a bad name, but to us it is a vital
element of our business strategy,
and as such is staffed solely by
industry professionals with the kind
of expertise that would make our
competitors green with envy.
The nine-strong team, which
boasts over 100-years of industry
experience at Avocet alone, operates
across both outgoing and incoming
calls. It is tasked with everything
from generating new appointments
for the field sales team, through to
developing existing business, and
on to ensuring key accounts are
kept informed on all company and
product developments and have an
industry expert on-call whenever
they need them.
The growth of Avocets telesales
team is the latest in a series of
departmental expansions that
started in November 2014 with
the appointment of three new

field-based business development
managers. One month later Avocet
announced the creation of up to 20
new jobs following the doubling of
its warehouse capacity. Such is the
level of growth, the Jain family has
now invested close to 15million
in the company since buying it in
February 2012.
We have had to spend heavily to
bring Avocet back up to a position
where it can once again stand
proudly at the head of the market,
but we are now in a position where
we are close to achieving that aim
and are now thinking more about
recapturing, if not surpassing, the
market dominance Avocet enjoyed
pre-2012, said Rythm.
For additional information on
Avocet Hardware and to order a
copy of its new catalogue visit
www.avocet-hardware.co.uk or call
01484 711700.
GLAZING
Appointments
SYNSEAL'S NEW
SPECIALIST WILL
BOOST DIGITAL TO
THE MAX!
ynseals busy Marketing department welcomes a

new Digital Marketing Manager in the shape of
Max Muscroft, who has joined the company after
completing 19 years of distinguished service working
at major car dealers TC Harrison Group.
The digital environment including social media
is a fast-paced and ever-developing arena and
Max has been involved with websites and digital
communications ever since the birth of the internet.
To this end, Max helped Ford and JCB develop online
car retailing as both these major manufacturers were
franchises to TC Harrison Group. Now Max has made
the move across from promoting and selling dreams
of shiny metal vehicles to marketing Synseals diverse
range of home improvement products, including the
very latest WarmCore aluminium folding sliding doors.
Weve taken the bold step to totally

overhaul Synseals digital assets
and ensure that our company
websites are fully responsive and
will work well on all available
viewing platforms laptops, tablets
and mobile phones.
Theres a daunting learning curve on joining the

Synseal team, says Max, however Ive really enjoyed
getting stuck into the business and meeting some
of the customers to help them with web builds and
e-marketing. Weve taken the bold step to totally
overhaul Synseals digital assets and ensure that
our company websites are fully responsive and
will work well on all available viewing platforms
laptops, tablets and mobile phones. This is
crucial in todays marketplace. Im currently renewing
Masterdor and Sheerframe websites in the wake of
the recent acquisition and we will be launching a
totally new and improved web-building, hosting and
maintenance service to benefit Synseal purchasing
account customers and Synseal Registered Installers
in the very near future.
Max lives in the middle of the tourist attraction
Bakewell, deep in Derbyshires Peak District, with wife
Jo and young son Milo and in his spare time Max
particularly enjoys things that move fast and involve
excitement and danger, including motorbikes, sports
cars, speedboats and skis. www.synseal.com
GLAZING
Conservatory
GLOBAL CONSERVATORIES GAIN EASY
ORANGERY RETRO-FITS
ynseals popular Global conservatory roof, which

has been the UKs best-selling conservatory roof
since 2005, can now be enhanced with orangery
style retro-fit solutions on both the inside and outside
which are good-looking and straightforward to install.
aluminium fascia extrusions to enhance the external

appearance of a Global conservatory roof. The original
PVC-U guttering components can then be put back insitu, now neatly hidden behind the impressive orangery
fascia.
With over 4 million existing conservatories currently

gracing British homes, many of which will be in need
of refurbishment to replace weathered frames and
original polycarbonate glazing, there is no doubt
that the installed park of conservatories is getting
older every day and presents a substantial sales and
marketing opportunity.
On the inside, a Global Summer full height internal

soffit can be fitted to provide a perimeter ceiling detail
for that substantial built-in orangery look, incorporating
audio speakers or feature downlights as required. This
internal design improvement option is easy to fit and
will give an existing Global conservatory a new lease
of life.
The new Global retro-fit solutions employ product

elements from Synseals proven and market-leading
hybrid orangery design, Global Summer.
Global Summer is a winner because it delivers

affordable style, comments Steve Brown, Synseals
Products & Customer Service Director, and now
existing Global conservatory roof installations can
be easily upgraded to include eye-catching elements
from our best-selling orangery on either the interior or
exterior, or both.
www.synseal.com
On the outside, a high-strength replacement cast

aluminium gutter bracket and discreet top frame
horizontal fixing clip are all that is required to enable
fitting of the shapely Global Summer decorative
GLAZING
Conservatory
www.supaliteroof.co.uk
roof fabricators
we need you !
Lightweight
Metrotile or Tapco
slate roof tiles
Damp proof
membrane
Unique fascia detail

can house external
LED Downlights
Lightweight
aluminium eaves
ring beam
Guttering available in
white, brown, caramel
or black nish
Lightweight aluminium
ridge beam & tanalised
timber batons
12mm Exterior
Ply Bonds
Lightweight aluminium rafters

with tanalised timber batons
100mm Insulation
12mm Plasterboard & Skim
"Approved fabricators required in all areas of the UK"

Call Steve Hacking on 01772 828 060 or 07552 169 505 for an informal chat or email steve@supaliteroof.co.uk
Conservatory
What a great time to be in the solid tiled
conservatory roof market!
oe Leeming Sales Manager for Supalite Roofs

shares his excitement about the future of the solid
tiled conservatory roof market.
Perhaps it is the start of spring, those first signs that

daylight is more prominent than darkness but I cant
help feeling that this is a great time to be in the solid
tiled conservatory roof market.
For us as roof system designer and manufacturer it
feels like there are just so many great opportunities
ahead. Sales of our Supalite products are at an all time
high, and the number of fabricators manufacturing our
system, and installers fitting it are growing by the day
literally!
My excitement for them is even greater than the
excitement I feel for us as a company. We are all in a
growing market, but for them the sales opportunities
are even bigger. If it is a new-build application every
solid tiled conservatory roof of course brings with it the
sales of windows and doors, often bi-folding doors with
the added financial value that they contribute, and if it
is a replacement roof it is a brand new opportunity in
itself which would not come along if they were not in
the market.
The market for solid tiled conservatory roofs is
estimated to be around 1 million and as a sector we
have not scratched the surface of the demand yet.
It is why those companies who have already discovered
solid tiled roofs and have chosen a quality supplier are
already in such a great position to maximise the sales
opportunities the better weather will bring.
But for those companies not already taking a solid tiled

roof product there is still time to get on board. The
Supalite network is expanding all the time and there
are still areas of the country where we are looking for
fabricators and for installers. but the gaps are closing!
I wouldnt leave it too long if you are thinking about
getting involved in the solid tiled roof market. Our
existing range of products outstanding, but the great
news is that there will be more to come! We are a
company which will not stand still, we will be looking
to introduce new and innovative products to support
our existing fabricators and installers and those who
choose to join us in the very near future.
It really is a great time to get involved. You can contact
us on 01772 828060 or via www.supaliteroof.co.uk
GLAZING
Certification
THE CERTASS MTC

ASSESSMENT
PROCESS
Nerve racking or is it?
o, it doesnt need to be. The Certass team

and your Assessors are here to support you
through the MTC process. No one likes to
be assessed; the last thing you want is someone
observing you installing a window especially when you
are experienced and have been installing windows for
any length of time. However, there is no need to be
unnerved by your Certass MTC Assessment. The MTC
is for both surveyors and installers. You can either be
assessed as an installer; as a surveyor; or you can have
a combined assessment. The Certass MTC Assessment
is made up of three parts:
An online multiple choice knowledge assessment.
An on-site observation.
A professional discussion with the Certass Assessor
If you have got some glazing installation experience
then you will be fine, we will ensure - with your
commitment- that your MTC Assessment will be
successful. If you get any questions wrong or cant
remember a certain measurement, its not the end
of the world. Our Certass Assessor will provide you
with some guided learning questions so that you can
research the answers from the technical handbooks
provided by Certass and then get back to our assessor
with the correct answers. Your Certass assessor is
there to support you every step of the way, so if you
feel you need support, dont hesitate to contact them.
Certass MTC On-Site Observation Day
A Contractors Feedback
Craig Yates of Glazerite PVCu Ltd successfully completed
his Certass MTC assessment recently well done Craig!
Prior to Craigs booked on-site observation, Craig had
a number of reservations about the formalities of the
MTC process including being observed by an official
and being concerned with what his customer would
Our Certass Assessor will provide

you with some guided learning
questions so that you can research
the answers from the technical
handbooks provided by Certass.
think of him being assessed but these concerns were

soon put to rest when the Certass Assessor Mike
Harris arrived on site. Reflecting on his Certass MTC
Assessment with Mike Harris, Craig wrote to tell us that
Mike had left a lasting impression on him as Mike
saw pretty much straight away that I was uneasy with
this situation and even though Mike was clearly there
as a professional to carry out his role, Mike talked me
through the process prior to starting, in a very calming
manner, making me feel at ease with him. Throughout
the rest of the inspection, Mike communicated very
well. The other thing that left a huge impression
on me is how Mike dealt with my customer, he
demonstrated excellent people skills and I could see
my customer felt very happy with the situation.
Certass Admin Office Support-Site Observation

Day - A Contractors Feedback
Craig went onto say that his dealings with Certass

in general from the Sales Team to the Certification
Team have left him as an installer feeling reassured
because from the first point of contact he made last
year when speaking to Tom in sales and every point
afterwards when he has needed to speak to any
of our staff, he has had the same helpful, friendly
reception. Craig told us Youre great to deal with
and thats very reassuring to me as an independent
installer. As you can see from Craigs comments the
Assessors at Certass are a friendly bunch, so dont let
the nerves get the better of you, book yours today!
For queries regarding MTC Assessments contact
Certass on 01292 292704 - www.certass.co.uk
GLAZING
Video
GLAZING
Classified
Classified
To be a part of the classified section,
Contact Lee Today!
Tel: 01924 847 875
Email: Lee@mytrade.tv
GLAZING

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.CONGRATULATIONS!

To all of this years winners at the

.A BIG THANK YOU!

To all who attended this years

.SEE YOU NEXT YEAR!

We look forward to seeing you at

www.fenestrationawards.co.uk | @NatFenAwards | info@fenestrationaward.co.uk

SEO & INTERNET MARKETING

Click The Page Numbers

SALES & MARKETING EXECUTIVE

ADMINISTRATION & CONTENT

To be a part of the next issue,

T: 0800 875 8011 / 01924 847 875

MACO Door & Window Hardware (U.K.) LTD

Manufacturers of high quality products for windows and doors

Casement window locking systems

A SECURE FUTURE FROM

an Davis, Sales Director at frameXpress looks at a

With the Chancellors final budget before the election

Homeowners need to understand the benefits of

such as PAS 24 and Secured By

side of properties, without doubt the

winning or losing a sale.

Osborne Gets Lukewarm Response to Budget

he Construction Products Association (CPA)

in sales stemming from the new Help to Buy ISA, it

The British Woodworking Federation (BWF) could

The message that the Federation Master Builders (FMB)

Which Way for

ver the years of covering

Below is the first part of what

Alan Calverley, Head of marketing

Ecobuild is a great way for our

window glazing system that

When Glass Shows no Class

he British Fenestration Ratings Council (BFRC)

Misleading advertising is described as material that

INTRODUCING THE NEW VIDEO STUDIOS FROM MY TRADE TV

8 |March 2015 | www.mytrade.tv

The Sun Should Shine

Despite a number of stutters

he reason for the reduction

Only 35% of the cost

Trade Association (STA) stating that

For its part, the Energy Secretary,

1.5% of total UK annual electricity

NORTH OF THE BORDER

A number of leading members

DEATH OF THE FAX

to embrace the digital age, The

Make the right decisions, drive

irector Chris Globe explains I think there are

Most of the companies who come to us already

Unlike the majority of our competitors we believe

We had a very particular desire to capture feedback

13 |March 2015 | www.mytrade.tv

Steve Davis congratulates overall winners Frames

lazerite installers have beaten

while Goliath Homeworld had

Customers of the trade fabricator

Glazerite Director Jason Thompson

Overall champion this year was

All the trophies were presented by

Steve Davis at the organisations