Professional Documents
Culture Documents
1.0
PURPOSE
The purpose of this procedure is to describe the process of equipment general repair that is conducted by PTSI Workshop
2.0
SCOPE
3.0
a)
b)
c)
4.0
a)
b)
c)
d)
e)
5.0
PTSI-PLT-BUPR-012
PTSI-PLT-BUF-037
PTSI-PLT-BUF-051
PTSI-PLT-BUF-061
PTSI-PLT-BUF-028
DEFINITION
The form (PTSI-PLT-BUF-051) which used by user to request service from Workshop.
(This form is used as notification)
PR Manual Approval
The form used to get approval from FC and GM for the proposed PR before the PR is
created and approved in SAP system by the authorized approver as per matrix
External Customer
6.0
a)
All cost for equipment repair is acknowledged and approved by user (equipment owner) through MO (Material
Order), PR (Purchase Request) approval mechanism and quotation review form (for external customer)
b)
Workshop Department is responsible to ensure the quality of repair process to reduce the rework and achieve
customer satisfaction
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7.0
PROCEDURE
7.1.
c)
d)
User to create notification in SAP system and describe the equipment malfunction
Based on notification, Workshop Superior to arrange mechanic to inspect and dismantle the equipment in order to
find the malfunction details. Result of inspection is noted in Equipment Defect List and Certificate Completion
Repair (PTSI-PLT-BUF-037). The damage spare part is placed besides the unit for user to check
Based on inspection result, Planner to create MO in SAP system and list out the spare part/material required.
Planner then release the MO for user approval
User to review the MO and approve in SAP system if MO cost is acceptable by user. In case user needs revision of
some item in MO, user to inform Planner for Planner then revise the MO as per user requirement. Once revision
complete, Planner to release the MO and user to approve the MO
b)
c)
-
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7.2.
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
8.0
APPENDIX
8.1
8.2
Page 4 of 7
user
Create Notification
Mechanic
Equipment Defect List and
Certificate Completion Repair
(PTSI-PLT-BUF-037)
yes
MO approved by User?
No
user
Inform Planner if there is part which not
required to purchase
Planner
Revise MO as per user requirement and rerelease MO
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Material sourcing
Planner/Mechanic
PTSI-PLT-BUPR002
STORE
OPERATIONAL
PROCEDURE
Store
Issue the material requested and perform
goods issue and ensure the used part is
returned
Yes
VMI Vendor
Store
Approver
Mechanic/user
Handover unit to user and both to sign
certificate defect list and completion
report
Procurement
Yes
PTSI-PLT-BUPR-002
STORE OPERATIONAL
PRCOEDURE
Planner
No
Mechanic
PR MANUAL FORM
No
Store
Planner
Revise PR based on Procurement
information
Vendor
Vendor deliver spare part to PTSI Store
Store
Spare part received by Store. Store man
inspect the physic of spare part (ensure
part number & specification is confirmed
as per requirement)
No
Mechanic
Carry out maintenance job
Mechanic/user
Handover unit to user and both to sign
certificate defect list and completion
report
Mechanic
Mechanic to complete IDAR form
Planner
Close MO in system
Page 6 of 7
Customer
Request the repair process of equipment to
PTSI Workshop
Mechanic
EQUIPMENT DEFECT LIST &
CERTIFICATE COMPLETION
REPAIR (PTSI-PLT-BUF-037)
Customer
Quotation approved by Customer?
yes
No
Planner
Customer/Planner
Review and discuss the quotation for
agreement
Planner
Sourcing the spare part/material required
either from PTSI Store, VMI Store or Direct
PR. Approver of documentation is arranged
by Workshop (reservation & PR) following all
documentation as per general maintenance
of PTSI equipment
PTSI-PLT-BUGL-070
RETURNED USED
STOCK ITEM
GUIDELINE
Store
Issue the material requested and perform
goods issue and ensure the used part is
returned
PTSI-PLT-BUPR-002
STORE
OPERATIONAL
PROCEDURE
Mechanic
Carry out maintenance job
Planner
Handover unit to customer and both to sign
certificate defect list and completion report
Mechanic
LEGEND
:
Form References
Terminator
Process References
Procedure/Data References
Decision References
Process Line
Sequential
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