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Smruti Ranjan
Booking Retrieve Error
Help me in doing web checkin

Chat started

IndiGo
Web Check-in opens 48 hours prior to the schedule departure and closes 2 hours p
rior to the schedule departure. For connecting flights, any SSR added apart from
meal and all International flights, web check - in is not permitted. Dear custo
mer please click on Check-in and enter PNR & Email id OR mention first & last na
me, Origin & destination to do Web Check-in

Jeetender joined the chat

Jeetender

Welcome to IndiGo! Sure I will assist you on the same.

May I Know the PNR of your booking?

Smruti Ranjan
FEVU5E

Jeetender
May I know the passenger name, contact number, Email address, Origin and destina
tion. which you have registered in this PNR. For the confirmation?

Smruti Ranjan
Smruti RanjanPanigrahi

8431117714

smruti007@gmail.com

Bangalore to bhubaneswar

Jeetender
Thank you for providing information.

I Like to informed you that your facing this problem because the email id which
is registered with us is your agency email id . So I am changed your email id no
w you can try with your email id you will be able to do it.

Are you there?

Smruti Ranjan
yes le me check

Jeetender
Sure.

Smruti Ranjan
do I need to pay extra for web checkin

Jeetender
No.

You can do the Check-In by visiting our website that is book.goindigo.in

Go to the option of Check-In and Enter your Booking Reference No.(PNR)
then Enter the Email-Id
Then Click on Check-In
Select the Seat by going through Pick Seat option then Confirm and Continue.
And Print Boarding Pass then this will be completed.

Smruti Ranjan
e-copy in not acceptable

do I need to take printout

of my boarding pass

Jeetender
Yes, You need carry photo copy of your boarding pass.

Smruti Ranjan
ok

now can u c my seat alloted

Jeetender
Just a minute.

Smruti Ranjan
as u said I don't have to pay any thing extra I hope

Jeetender
I Like to inform you that seat 4C is blocked by you.

Sorry Its 4A.

Are you there?

Smruti Ranjan
yes

that's wright

Jeetender
Is there anything else I may help you with?

Smruti Ranjan
I have onemore flight on 1st of feb

can I do checkin now

Jeetender
For that flight you can do web check on 31st of march, Because web check-in star
ts 48 hours prior schedule departure time of your flight.

Smruti Ranjan
for 1st feb web checkin opens on 30th Jan u mean

Jeetender
Yes, Correct.

Smruti Ranjan
ok thanks for ur time and informations

Jeetender
Thank you for choosing IndiGo. Have a pleasant day.

Jeetender left the chat

Type your message here

Chat with us

Options Hi, Smruti Ranjan

IndiGo
Talk To Me

??
??

Smruti Ranjan
Booking Retrieve Error
Help me in doing web checkin

Chat started

IndiGo
Web Check-in opens 48 hours prior to the schedule departure and closes 2 hours p
rior to the schedule departure. For connecting flights, any SSR added apart from
meal and all International flights, web check - in is not permitted. Dear custo
mer please click on Check-in and enter PNR & Email id OR mention first & last na
me, Origin & destination to do Web Check-in

Jeetender joined the chat

Jeetender
Welcome to IndiGo! Sure I will assist you on the same.

May I Know the PNR of your booking?

Smruti Ranjan
FEVU5E

Jeetender
May I know the passenger name, contact number, Email address, Origin and destina
tion. which you have registered in this PNR. For the confirmation?

Smruti Ranjan
Smruti RanjanPanigrahi

8431117714

smruti007@gmail.com

Bangalore to bhubaneswar

Jeetender
Thank you for providing information.

I Like to informed you that your facing this problem because the email id which
is registered with us is your agency email id . So I am changed your email id no
w you can try with your email id you will be able to do it.

Are you there?

Smruti Ranjan
yes le me check

Jeetender
Sure.

Smruti Ranjan
do I need to pay extra for web checkin

Jeetender

No.

You can do the Check-In by visiting our website that is book.goindigo.in

Go to the option of Check-In and Enter your Booking Reference No.(PNR)
then Enter the Email-Id
Then Click on Check-In
Select the Seat by going through Pick Seat option then Confirm and Continue.
And Print Boarding Pass then this will be completed.

Smruti Ranjan
e-copy in not acceptable

do I need to take printout

of my boarding pass

Jeetender
Yes, You need carry photo copy of your boarding pass.

Smruti Ranjan
ok

now can u c my seat alloted

Jeetender
Just a minute.

Smruti Ranjan
as u said I don't have to pay any thing extra I hope

Jeetender
I Like to inform you that seat 4C is blocked by you.

Sorry Its 4A.

Are you there?

Smruti Ranjan
yes

that's wright

Jeetender
Is there anything else I may help you with?

Smruti Ranjan
I have onemore flight on 1st of feb

can I do checkin now

Jeetender
For that flight you can do web check on 31st of march, Because web check-in star
ts 48 hours prior schedule departure time of your flight.

Smruti Ranjan
for 1st feb web checkin opens on 30th Jan u mean

Jeetender
Yes, Correct.

Smruti Ranjan
ok thanks for ur time and informations

Jeetender
Thank you for choosing IndiGo. Have a pleasant day.

Jeetender left the chat

Type your message here

Chat with us

Options Hi, Smruti Ranjan

Web Check-in opens 48 hours prior to the schedule departure and closes 2 hours p
rior to the schedule departure. For connecting flights, any SSR added apart from
meal and all International flights, web check - in is not permitted. Dear custo
mer please click on Check-in and enter PNR & Email id OR mention first & last na
me, Origin & destination to do Web Check-in