Business Services

Project Charter
Project Title: Business Services Business Continuation
Project Start Date: 6/1/03
Projected Finish Date: 6/30/04
Project Manager: Lisa Rile, Manager Distributed Computing
Introduction
Business continuation planning allows the business to maintain or restore critical business
operations in case of a disaster or other unexpected disruption. This project will support the
activities of the ITaP Business Continuation Roadmap project, led by Bill Urbanczyk. Most of
the research and planning for this project will be focused on the business processes, rather than
the supporting technology, which will be covered by the ITaP Business Continuation Roadmap.
Objectives
Determine critical business processes and develop a business continuation plan for Human
Resource Services, Risk Management, Investments, Sponsored Program Services, Purchasing
Services, Comptroller, Costing, Accounting, Disbursements, Payroll, Freehafer Operations,
Budget and Fiscal Planning, and the offices of the Vice President of Business Services and
Director Business Managers.
Approach
Each area defined above will be asked to assign resources to work on this project. Departmental
resources will use interviews of stakeholders and observations of departmental operations to
gather information for this project. A template will be developed to facilitate planning.
General Tasks to Complete the Project
Identify critical business services
Identify related critical business processes
Develop risk assessment for critical business processes
Develop templates for documenting business continuation needs and strategies
Develop mitigation and recovery plans
Develop and implement plan for communicating business continuation plan
Develop process for updating the business services continuation plans.

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Assumptions
ITaP will be responsible for restoring central computing services, such as networking, file
storage, mainframe access, etc.
The Business Services-Computing Steering Committee will prioritize critical business services.
Each department will be responsible for identifying critical business processes and developing
business continuation strategies.
Roles and Responsibilities
Name
Jim Almond
Mike Szczepanski
Lisa Rile
Jim David
Lucia Anderson
John Shipley
John Beelke
Scott Seidle
Larry Pherson

Role
Project Sponsor
Project Sponsor
Project Manager
Key Stakeholder
Key Stakeholder
Key Stakeholder
Key Stakeholder
Key Stakeholder
Key Stakeholder

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Responsibility
Monitor Project
Monitor Project
Plan and Execute Project
Provide Resources
Provide Resources
Provide Resources
Provide Resources
Provide Resources
Provide Resources

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Sign-off
Jim Almond, Vice President Business Services and Assistant Treasurer

Date

Mike Szczepanski, Director Business Services Computing

Date

Lisa Rile, Manager Distributed Computing

Date

Jim David, Director Budget and Fiscal Planning

Date

Lucia Anderson, Director Business Managers

Date

John Shipley, Comptroller

Date

John Beelke, Director Human Resource Services

Date

Scott Seidle, Director of Investments

Date

Larry Pherson, Director Sponsored Programs Administration

Date

Comments

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