Job Description

Job Title:

Group:

Unit/Section:

Manager - Forecasting

Strategy and Development

Research / Capacity Planning

Reports To (Title):

Department and Job Number:

Evaluated Grade:

Line Manager Name:

Signature:

Date:

Job Holder Name:

Signature:

Date:

Head of Forecasting

1.

Job Purpose

The purpose of this role is to act as the key source for traffic forecasting, market analysis and intelligence for
Dubai Airports, responsible for both passenger and cargo forecasts, and design day schedule development.
Responsible for producing detailed macroeconomic and bottom-up demand forecasting and scenario planning that
will drive the capacity and master planning processes. The role should focus on utilising the latest technology
available for streamlining the demand forecast process and data management, including the necessary
development of existing tools/software to meet the needs of Dubai Airports. Responsible for analysing and
supporting a market development strategy that will drive maximum commercial benefit to the company and working
with stakeholders to deliver on this strategy. To communicate effectively opportunities and risks to the business
due to changes in the industry and market environment and to develop corresponding action plans. Work with the
stakeholders to deliver these actions plans. Responsible for supporting the business on determining the impact of
aeronautical charging with regards to the forecast traffic. Manage and administer stakeholder and supplier
relationships as required.
2.

Minimum Qualifications/Education/Experience/Training/Knowledge

Qualifications and Education:

The job holder will be educated to degree level (in a subject with significant numerical content).
Experience:
At least six to eight years experience in an aviation forecasting related role (airline or co-ordinator experience
would be a significant advantage). Proven data analysis skills. Proven experience in stakeholder management,
especially at senior level. Strong influencing skills. Excellent network planning awareness and business
development experience. Proven ability to communicate data and information in a manner that is readily
understood by a wide audience of varied experience.
Training:
Developmental training is required in any area for professional development and/or mandatory purposes.
Knowledge:
In depth knowledge of all sectors of the aviation market and an excellent awareness of the industry.
Full understanding of scheduling process, airport operations and capacity development from airspace and airfield
through to terminal operations.
3.

Job Accountabilities and Current Objectives

Job Accountability Area
1

Forecasting
Generation of high level, long term demand forecasts (base case
and scenarios) using macroeconomic principles (unconstrained
P.O. Box: 2525, Dubai, United Arab Emirates.
Tel: +971 4 216 2525, Fax: +971 4 216 1184
www.dubaiairports.ae

Weighting (%)
30

Job Description Continued

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4.

growth).
Production of a detailed bottom up forecast that drives the
commercial planning process, ensuring the forecast contains
experience, knowledge and understanding of the wider business and
market conditions.
Translation of forecasts into typical design day schedules that can be
used to inform simulation models working closely with the Capacity
Planning team.
Market Scenario Planning
Using insight to create market scenarios in addition to the base case.
Work with stakeholders on business plans that capitalize on
opportunities or mitigate risks to the business.
Communicating the impact of scenarios across the business and
influencing stakeholders to adopt the business plans.
Business Plan and Revenue Budget
Responsible for producing (and regularly reviewing) the aeronautical
revenue budget for Dubai Airports.
To provide traffic and revenue analysis and forecasts in collaboration
with the Business Development team for wider business support
including Strategy & Development, Commercial and Finance teams
to ensure the business plan objectives of the company are met.
Work with members of the Business Development team to analyse
the benefit of commercial deals to attract new business.
Schedule Co-ordination
To define schedule objectives that are consistent with the growth and
commercial objectives of the company and ensure these are clearly
communicated to schedule coordinators.
Market Intelligence
Responsible for providing regular communication on market
development activity at DA.
Stakeholder & Supplier Relationships
Manage, monitor and administer stakeholder and supplier
relationships (e.g. ACL International, external consultants etc. )
Data sources and information
Continually assess the market information available at DA. Explore
new solutions, then scope, produce business case and lead
implementation.

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15

10

10
10

Communication and Working Relationships

Stakeholder management is a key element of the role. The job holder will be required to manage a wide range of
stakeholder inputs into the master planning business development processes. The job holder will be a competent
communicator at all organisation levels, including top management.
Key working relationships will be with representatives from:
Internal
Other Strategy & Development Unit members
Commercial
Finance
Marketing
External
DCAA
Emirates , flydubai and OAL
ATC/DANS
Ground Handlers (dnata)
Slot Coordinators (ACL International)
P.O. Box: 2525, Dubai, United Arab Emirates.
Tel: +971 4 216 2525, Fax: +971 4 216 1184
www.dubaiairports.ae

Job Description Continued

5.

Key Dimensions and Related Job Results

The job has a direct impact on the investment choices, and therefore the development budget of Dubai Airports.
Through targeting market efforts and influencing scheduling the role also has a direct impact on the revenue
stream of the organization.
No budget responsibility.
3 Direct Reports
0 Indirect Reports
6.

Operating Environment

The job holder will work in an office environment with normal working hours as per company policy. May require
extra hours to manage multiple projects and work to strict deadlines.
7.

Key Competencies

Critical competences

Competency rating

Initiative and Commitment to Achieve

Strategic Thinking
Business Awareness
Adaptability and Innovation
Attention to Detail and Quality
Problem Solving and Decision Making
Additional competences/Developmental Competences
Continuous Learning
Teamwork
Effective Communication
Organising for Results

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2
2
3
3
3
3
3
3
3

P.O. Box: 2525, Dubai, United Arab Emirates.

Tel: +971 4 216 2525, Fax: +971 4 216 1184
www.dubaiairports.ae

Weighting (%)
(Must add up to 100%)
25
25
20
10
10
10
30
30
20
20