Marketing

The
application, tracking and review of
a company's marketing resources and activities.
This
department requires that the individual be able and willing
to target specific markets. Recruit new customers, while
retaining current customers and establishing the business
name within new areas by delivering and communicating
superior
customer
value.
http://www.businessdictionary.com/definition/marketingmanagement.html#ixzz3xNBbCoRO

Marketing Associate
Responsible for marketing products to the consumer or
client. Develops campaigns, works with product development
team, and participates in launching and promoting the
product.

http://www.americasjobexchange.com/product-marketingassociate-job-description
Duties and Responsibilities

Investigate promotional opportunities and marketing

initiatives like annual goals, messaging and business
focus.
Produce approved content for placement in newsletters,
websites, webinars and conference calls.
Develop approved marketing materials to resonate with
marketing initiatives.
Ensure materials follow regulations with management and
legal teams.
Follow up with legal to add changes in review process.
Handle multiple and simultaneous marketing projects
from start to finish and maintain gold standard
product.
Research and produce management and market research
reports.
Handle marketing collateral inventory and online
materials library.
Place ads with publications or media outlets.

Devise and manage journalist database.

Research editorial calendars to determine public
relations opportunities.
Lead projects by Director of Business Development, DMA.
Conduct Competitive research, intelligence and customer
research.
Perform market research and trend analysis like market
sizing and universe.
Conduct Market and Competitive analysis and present
summary reports.

http://www.greatsampleresume.com/JobResponsibilities/Marketi
ng-Associate-Responsibilities.html

Qualifications

Excellent verbal and written communication skills

Demonstrated experience working in sales or marketing

team environment

Strong organizational and follow-up skills

Above average desktop computer skills with experience

in Pages, Numbers, Keynote or MS Excel, Word,
PowerPoint, and Outlook

With Bachelors Degree and one year experience

sales, marketing, and/or business development.

in

Public relations
Public relations account executives are responsible for
handling all aspects of planned publicity campaigns and PR
activities during periods of crisis.
Duties and Responsibilities

Planning publicity strategies and campaigns

Writing and producing presentations and press releases

Dealing with enquiries from the public, the press, and

related organisations

Organizing
promotional
events
such
as
press
conferences, open days, exhibitions, tours and visits

Speaking publicly at interviews, press conferences and

presentations

Providing
clients
with
information
about
new
promotional opportunities and current PR campaigns
progress

Analysing media coverage

Commissioning or undertaking relevant market research

Cooperating with clients, managerial and journalistic

staff about budgets, timescales and objectives

Designing, writing and/or

publicity brochures.

producing

presentations,

Qualifications

Excellent communication skills both orally

writing
Excellent interpersonal skills
Good IT skills
Presentation skills
Initiative
Ability to prioritise and plan effectively
Awareness of different media agendas
Creativity

and

in

Sales Agent
A person or a company that acts as a sales agent on behalf
of the exporting company introducing its products to
potential buyers in the external market.

Duties and Responsibilities

Handle and manage customer inbound calls.

Answer customer inquiries regarding products or
services.
Reroute customer calls to appropriate sales personnel.

Maintain a database of customer calls, their needs and

requirements.
Conduct market research and field survey for clients
products and services.
Prepare research and survey reports for top sales
management.
Mail billing copies of sales to customers.
Coordinate with accounts receivable team in collecting
balances.
Manage, monitor and schedule customer appointments with
sales team.
Implement best practices in sales programs.

http://www.greatsampleresume.com/JobResponsibilities/SalesAgent-Responsibilities.html

Qualifications

Enjoy working with people

Friendly
and
confident
manner
with
a
pleasant
personality
Able to work without direct supervision
Able to clearly present product and service information
Good personal presentation
Excellent communication skills.

Technical Operations
Technical operations managers are information technology
professionals who assist a companys senior staff in
supervising day-to-day operations and activities. They are
responsible for providing operational management support and
managing technical staff, and they provide guidance on
issues related to both management and technical activities.
http://career.topitconsultant.com/itconsultingjobdescription
s/259/technical-operations-manager-jobdescription
Duties and Responsibilities

meeting with clients to establish the design brief,

including the concept, performance and production
criteria;
working on ideas as part of a team or developing design
concepts using CAD (computer-aided design);
taking part in specialist or multidisciplinary team
meetings;
sketching initial design ideas;
identifying
the
suitability
and
availability
of
materials;
producing
detailed,
final
hand
drawings
and
specifications
or,
more
likely,
using
dedicated
computer
software
(CAD)
to
produce
design
specifications, including parts lists and costings;
making samples or working models by hand or using
computerised prototyping equipment;
testing the design concept by computerised modelling or
physical hands-on testing of models;
researching
materials,
processes
or
market
requirements;
arranging meetings and liaising with engineers and
other departments, including marketing, to discuss and
negotiate appropriate production processes, costs and
commercial issues;
occasionally
travelling
to
clients'
production
facilities
and
evaluating
the
feasibility
of
production;
Making presentations to senior design management or
clients, either when bidding for a contract or to
present design proposals.

Qualifications

A high degree of technical knowledge balanced with

creative ability and a hands-on approach;
Visual and spatial awareness;
Commercial awareness;
Computer literacy (three-dimensional conceptual ability
and CAD (computer-aided design));
Knowledge
of
industrial
processes/techniques
and
standards;

Communication and customer-facing skills;

Ability to cope with the pressure of deadlines;
Willingness to build and maintain positive working
relationships and to share information with others;
Determination to achieve an end result, and optimism
and enthusiasm when things don't go to plan.

http://www.prospects.ac.uk/industrial_product_designer_job_d
escription.htm
Technical Auditor
IT audit managers direct a team of internal IT audit staff
who monitor a company's computer network for possible
mismanagement, fraud, and inefficiency. These managers must
ensure that IT audit practices comply with company
procedures and government regulations. IT audit managers
don't just point out system flaws; they also promote
efficient
practices
by
recommending
improvements
in
processing capability, user interface, and security designs.
Duties and Responsibilities

Develop and implement audit plans of internal business

processes, application systems, general controls, and
technical infrastructure
Conduct Technical Audit in telecommunication, billing,
switching, transmission, constructions, IT etc.
Conduct inspection and audit of owner supplied
material and contractor\s supplied materials in
compliance with material specifications and technical
descriptions.
Ensure that company employees are adhering to, and
following,
safely
and
security
guild
lines
as
established by management
Prepare written audit reports and recommendations to
improve the efficiency in its operation.
Compile the working papers and document properly to
substantiate the audit reports.
http://www.bt.bt/?p=3298

Qualifications

 A bachelors degree from an accredited college or

university, or a high school degree.
Three years of significant auditing, monitoring,
quality assurance, investigations, or substantially
similar experience with the facility type or set of
standards
in
which
the
applicant
seeks
certification(s).
Two references from professionals in the field related
to a relevant set of standards. Individual applicants
who work for a state-level auditing or compliance
entity.
Customer Service Representative
The customer service representative is responsible for
providing effective customer service for all internal and
external customers by using excellent, in-depth knowledge of
company products and programs as well as communicating
effectively with team members within the customer service
department.
http://www.shrm.org/templatestools/samples/jobdescriptions/p
ages/cms_001211.aspx
Duties and Responsibilities

Effectively manage large amounts of incoming calls

Generate sales leads
Identify and assess customers needs to achieve
satisfaction
Build sustainable relationships of trust through open
and interactive communication
Provide accurate, valid and complete information by
using the right methods/tools
Meet personal/team sales targets and call handling
quotas
Handle complaints, provide appropriate solutions and
alternatives within the time limits and follow up to
ensure resolution
Keep records of customer interactions, process customer
accounts and file documents
Follow communication procedures, guidelines and
policies
Take the extra mile to engage customers

Qualifications

Proven customer support experience

Track record of over-achieving quota
Strong phone contact handling skills and active
listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to
different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritise, and manage time
effectively
High school degree

https://resources.workable.com/customer-servicerepresentative-job-description

Associate Research Director

Manages the research process workflow through the primary
research specialty of the agency research team. Responsible
for promoting the capabilities of the research team among
internal and external clients.

Duties and Responsibilities

Develops
research
and
team
skills
of
Research
Supervisors,
Senior
Research
Analysts,
Research
Analysts and account planners.
Develops research training for research personnel.
Represents research team on major strategic initiatives
and advises senior level agency/client management on
research issues.
Assesses clients research needs, recommends research,
develops proposals and presents them to clients.
Monitors projects to ensure compliance with timing,
budget and quality requirements.
Participates in client planning sessions and interacts
with client services staff on research projects.
Assists client teams and the planners in strategic
planning.

Resolves research issues and questions of methodology,

analysis and interpretation.

Qualifications

Masters degree (M.A.) or equivalent required.

Eight to fifteen years of related work experience
and/or training or equivalent combination of education
and experience required.
Proficient in all qualitative and quantitative research
designs, data collection methods (mail, telephone, mall
intercepts, internet, fax, personal interviews), and
types of research (i.e., attitude/awareness, concept
testing, customer satisfaction, and pricing) required.
Excellent project management skills.

http://www.aaaa.org/agency/compensation/resources/jobs/resea
rch/pages/associateresearchdirector.aspx

Production Management
A production manager is involved with the planning,
coordination and control of manufacturing processes. They
ensure that goods and services are produced efficiently and
that the correct amount is produced at the right cost and
level of quality.
Product Planners Manager
Manage
team
of
manufacturing
production
planners.
Responsible
for
creating
and
maintaining
production
schedules in a complex manufacturing environment. Lead
company wide Sales and Operations Planning.
http://jobs.monster.com/v-production-and-ops-q-productionplanning-manager-jobs.aspx
Duties and Responsibilities

Plans and prepares production schedules for manufacture

of industrial or commercial products: Draws up master
schedule to establish sequence and lead time of each
operation to meet shipping dates according to sales
forecasts or customer orders.

Analyses production specifications and plant capacity

data
and
performs
mathematical
calculations
to
determine manufacturing processes, tools, and human
resource requirements.
Plans and schedules workflow for each department and
operation
according
to
previously
established
manufacturing sequences and lead times.
Plans sequence of fabrication, assembly, installation,
and other manufacturing operations for guidance of
production workers.
Confers with department supervisors to determine status
of assigned projects.
Expedites operations that delay schedules and alters
schedules to meet unforeseen conditions.
Prepares production reports.
May prepare lists of required materials, tools, and
equipment.
May prepare purchase orders to obtain materials, tools,
and equipment.

Qualifications
Confidence
Technical skills
Project management skills
Organisation
Interpersonal skills
Problem solving skills
IT and numerical skills
Communication skills
Team working skills
https://targetjobs.co.uk/careers-advice/jobdescriptions/278211-production-manager-job-description

Industrial Designer Manager

Industrial/product designers create a wide range of items,
from everyday products, such as mobile phones, household
appliances and cars; to larger items, such as industrial
tools, equipment and machinery.
Duties and Responsibilities

Meeting with clients to establish the design brief,

including the concept, performance and production
criteria;
Working on ideas as part of a team or developing design
concepts using CAD (computer-aided design);
Taking part in specialist or multidisciplinary team
meetings;
Sketching initial design ideas;
Identifying
the
suitability
and
availability
of
materials;
Producing
detailed,
final
hand
drawings
and
specifications
or,
more
likely,
using
dedicated
computer
software
(CAD)
to
produce
design
specifications, including parts lists and costings;
Making samples or working models by hand or using
computerised prototyping equipment;
Testing the design concept by computerised modelling or
physical hands-on testing of models;
Researching
materials,
processes
or
market
requirements;
Arranging meetings and liaising with engineers and
other departments, including marketing, to discuss and
negotiate appropriate production processes, costs and
commercial issues;
Occasionally
travelling
to
clients'
production
facilities
and
evaluating
the
feasibility
of
production;
Making presentations to senior design management or
clients, either when bidding for a contract or to
present design proposals.

http://www.prospects.ac.uk/industrial_product_designer_job_d
escription.htm
Qualifications

Creativity and a love of design

Problem-solving skills
A sound knowledge of maths and physics
Strong communication skills
Practical skills and technical ability
The ability to interpret and analyse data.

http://www.careercentre.dtwd.wa.gov.au/Occupations/Pages/ind
ustrial-designer.aspx#ksa

Quality Assurance Manager

Quality managers monitor and advise on the performance of
the quality management system, produce data and report on
performance, measuring against set standards.

Duties and Responsibilities

Devising
and
establishing
a
company's
quality
procedures, standards and specifications;
Reviewing customer requirements and making sure they
are met;
Working with purchasing staff to establish quality
requirements from external suppliers;
Setting standards for quality as well as health and
safety;
Making sure that manufacturing or production processes
meet international and national standards;
Looking
at
ways
to
reduce
waste
and
increase
efficiency;
Defining
quality
procedures
in
conjunction
with
operating staff;
Setting up and maintaining controls and documentation
procedures;
Monitoring performance by gathering relevant data and
producing statistical reports;
Making suggestions for changes and improvements and how
to implement them;
Using relevant quality tools and making sure managers
and other staff understand how to improve the business;
Making sure the company is working as effectively as
possible to keep up with competitors.

http://www.prospects.ac.uk/quality_manager_job_description.h
tm
Qualifications

Level 3 Certificate in Quality Management

Level
4
Certificate/Diploma
in
Management
Leadership.

and

Level 3/4 (NVQ) Diploma in Business Improvement

Techniques
Level 5 Certificate in Quality Improvement for Business
Level 5 Diploma in Quality Management
Level 7 Certificate in Leading Quality Improvement
Level 7 Diploma in Project and Quality Management.

https://nationalcareersservice.direct.gov.uk/advice/planning
/jobprofiles/Pages/qualitymanager.aspx
Human Resource
The process of hiring and developing employees so that they
become more valuable to the organization. It also includes
conducting job analyses, planning personnel needs, recruitin
g the right people
for
the
job,
orienting
and training, managing wages and salaries, providing benefit
s and incentives,
evaluating performance,
resolving disputes, and communicating with all employees at
all levels.
http://www.businessdictionary.com/definition/human-resourcemanagement-HRM.html#ixzz3xNyW3jet

Recruitment Analyst
A human resource analyst is responsible for recruiting,
hiring, and team building. Since employees are a companys
most valuable asset, this is not an easy task. An analysts
may also have to keep tabs on the employees that have been
hired, evaluating work performance and making decisions
about finding replacements for employees that are not
cutting the mustard.
Duties and Responsibilities

Using applications to screen potential employees

Developing assessments for potential and current
employees
Recruiting and hiring new employees
Creating and implementing human resources programs
within the organization
Scheduling and overseeing training of new employees

Implementing new policies and systems for employees

Handling HR reports that are filed by employees
Filling
out
and
sometimes
presenting
employee
performance evaluations
Educating employees about HR practices and policies.

Qualifications

Must be with a four(4)-degree of public administration

Can deal with an endless stream of different people
both inside and outside the organization each day.

http://www.hrpayrollsystems.net/role-hr-analyst-withinorganization/

Trainer
Responsible for offering training in a job-specific area.
Focuses on teaching specific areas of knowledge or on-the
job capabilities needed for certain positions.

Duties and Responsibilities

Identify and assess training needs within a company.

Meet with managers and supervisors to ascertain needs.
Conduct surveys.
Train employees for specific jobs.
Develop, organize, conduct and evaluate training
programs.
Create teaching materials.
Teach skills such as computer applications, phone
systems, product assembly, policies and procedures,
and inventory planning.
Direct structured learning experiences.
Hold meetings and presentations on learning material.
Create learning literature.
Plan, organize, and implement a range of training
activities.
Train new hires as well as veteran employees.

Conduct orientation sessions to assess level of

skills.
Help employees improve upon or enhance existing
skills.
Develop programs that groom lower-level employees for
executive positions.
Evaluate training effectiveness.
Modify training programs.
Design apprenticeship programs.
Create
monitored
simulations
and
problem-solving
scenarios.
Create interactive, multimedia presentations.
Hold workshops and lectures.

http://www.americasjobexchange.com/human-resource-trainingspecialist-job-description
Qualifications

Interpersonal skills that enable you to work with

people at all levels, motivate others and change
people's attitudes when necessary;
Written and spoken communication skills that allow you
to inform and advise others clearly;
Problem-solving and negotiation skills;
Initiative and the ability to offer new ideas;
Organisational and planning skills to manage your time
and to meet deadlines and objectives;
Good time-keeping skills to enable you to effectively
manage training schedules;
Personal commitment to improving your own knowledge and
skills.

Finance
The successful candidate will provide leadership and
coordination of company financial planning, debt financing,
and
budget
management
functions
and
ensure
company
accounting procedures and reporting conform to generally
accepted accounting principles.
Senior Accountant

Ensures
the
integrity
of
accounting
information
by
researching
account
issues
for
compliance
and
by
establishing quality control over financial transactions and
financial reporting.
Duties and Responsibilities

Verify, allocate, post and reconcile transactions

Produce error-free accounting reports and present their
results
Analyse financial information and summarise financial
status
Provide technical support and advice on management
Review and recommend modifications to accounting
systems and procedures
Participate in financial standards setting and in
forecast process
Provide input into departments goal setting process
Prepare
financial
statements
and
produce
budget
according to schedule
Direct
internal
and
external
audits
to
ensure
compliance
Plan, assign and review staffs work
Support month-end and year-end close process
Develop and document business processes and accounting
policies to maintain and strengthen internal controls

Qualifications

Proven senior accounting experience

Thorough knowledge of basic accounting procedures and
principles
Awareness of business trends
Experience with creating financial statements
Experience with general ledger functions and the monthend/year end close process
Excellent accounting software user and administration
skills
Accuracy and attention to detail
Aptitude for numbers and quantitative skills
BS degree in Accounting, Finance or relevant.

https://resources.workable.com/senior-accountant-jobdescription

Accounting Assistant
Provides administrative support to accountants, undertaking
clerical tasks such as typing, filing, making phone calls,
handling mail and basic bookkeeping. Working directly for
an accountant, accounting manager or finance manager (or a
small team of them), accounts assistants help to maintain
the office and keep it running smoothly. As well as helping
the manager, accounts assistants also deal with customers
and external agencies.

Duties and Responsibilities

Working
with
spreadsheets, sales
and
purchase
ledgers and journals.
Preparing statutory accounts.
Calculating and checking to make sure payments, amounts
and records are correct.
Sorting out incoming and outgoing daily post and
answering any queries.
Managing petty cash transactions.
Controlling credit and chasing debt.
Reconciling finance accounts and direct debits.

http://www.totaljobs.com/careers-advice/job-profile/financejobs/accounts-assistant-job-description

Qualifications

Comprehensive knowledge of computer accounting software

systems;
Experienced in processing accounts payable/receivable,
sub-ledger
and
general
ledger
entries
and
reconciliations;
Excellent interpersonal and communication skills;
Two-year college diploma in accounting or completion of
one-year university towards CA, CGA;
Two to three years practical accounting experience;

http://tiffanyweb.bmts.com/~hcss.gb/job_description/gen_acco
unting_assistant.htms
Cashier

Processes all transactions accurately and efficiently in

accordance with established policies and procedures. The
successful candidate will play a fundamental role in
achieving our customer satisfaction and revenue growth
objectives.
Duties and Responsibilities

Handle cash transactions with customers

Scan goods and collect payments
Issue receipts, refunds, change or tickets
Redeem stamps and coupons
Make sales referrals, cross-sell products and introduce
new ones
Resolve customer complaints, guide them and provide
relevant information
Greet customers when entering or leaving establishments
Maintain clean and tidy checkout areas
Keep reports of transactions
Bag, box or wrap packages
Pleasantly deal with customers to ensure satisfaction

Qualifications

Proven working experience in retail cashier or sales

Basic PC knowledge and familiarity with electronic
equipment (e.g. cash register, scanners, money counters
etc)
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
Sales skills
High school degree

https://resources.workable.com/cashier-job-description