Driving

performance

together

Emotional and Social

Intelligence workshop

Developing emotionally and socially intelligent

managers and key contributors. In todays fast,
fickle business environment effective leadership
and collaboration are critical. Yet achieving the
results you want, and need, under such conditions
can be frustrating and success fleeting

www.haygroup.com

Self-aware,
organizationally adept
and performance driven

Developing emotionally and

socially intelligent managers
and key contributors
In todays fast, fickle business environment
effective leadership and collaboration are
critical. Yet achieving the results you want, and
need, under such conditions can be frustrating
and success fleeting.
Effective managers and key contributors know that their impact comes not just
from their professional skills and knowledge, but also from their ability to manage
their emotions, understand and influence others, and successfully navigate
through the jungle of organizational culture, politics, structures and processes.
Hay Group can help develop managers and key contributors with the emotional
and social intelligence required to drive your organization forward and achieve
the results you need, when you need them, regardless of the situation.

The good news:

its never too late to

develop emotional

and social competencies

Daniel Goleman

Emotional and Social Intelligence workshop

A critical ingredient
in improving results

Combining 60 years of Hay Group research

linking leadership behavior and business
results and the ground breaking work of
Daniel Goleman, a pioneer in the study of
emotional and social intelligence, our oneday workshop will equip your managers
and key contributors with the insights and
actions they need to be more effective in
their particular roles. How effective?
n Hay Group research shows that emotional intelligence is twice
as important as cognitive abilities in predicting outstanding
employee performance, and accounts for more than 85 per cent
of star performance in top leaders
n In one client company, divisions managed by leaders with strong
emotional intelligence outperformed earnings goals by 20 per cent
n In another organization the performance of highly emotionally
and socially intelligent sales representatives was more than
double that of their less effective peers.

our research reflects a

significant performance advantage
for managers who display high

levels of emotional intelligence

www.haygroup.com

A journey of growth and

development that starts
with awareness
Our studies show that once they are made aware
of their abilities, limitations and issues, individuals
can increase their emotional and social
intelligence by following a clear step-by-step
process and personal development plan exactly
what they receive from the Hay Group workshop.
Participants are assessed using the Boyatzis, Goleman and Hay Group Emotional and
Social Competency Inventory, a proven 360 assessment tool which is used by thousands
of managers in hundreds of organizations around the globe. They receive feedback,
including verbatim comments from their managers, peers, direct reports, and even
clients and customers if they wish.
During the workshop participants will be provided with individual coaching on
these results, gain practice in new behaviors they need to develop, and create a
personal improvement plan. They also receive a years subscription to Pathfinder,
Hay Groups online development tool.

Tying personal behavior

to business results

Led by expert Hay Group facilitators, our

Emotional and Social Intelligence Workshop
focuses on those insights and behaviors that
todays managers and key contributors must
have if they are to successfully drive or achieve
your desired business results.
Through e-learning, group discussion, videos and exercises, participants quickly
learn how their individual emotions and behavior impacts both their performance
and that of their team or group.

Workshop participants will:

n develop practical techniques to manage themselves and their teams
productively in the face of challenges or stress
n identify personal perspectives, beliefs and bias that hamper their
effectiveness in working with others
n learn the importance of resilience and adaptability in driving performance
n gain an understanding of the importance of empathy in understanding
and motivating others
n learn how to leverage their own emotions, their understanding of others,
and their knowledge of the organizations culture, politics, and processes
to collaborate across boundaries, and increase their impact and influence
in todays flatter, matrixed organization.

A platform for better

leadership and collaboration
At first glance, emotional / social intelligence
may appear to be a soft, superficial aspect of
leadership and performance. But as workshop
participants and their organizations quickly
learn, it is actually a crucial element in managing
and collaborating effectively, to drive results.
Participants walk away with not only a new understanding of themselves and why
they tend to do what they do, but also an increased confidence in their ability to
work with others, to manage and lead, and ultimately to increase their contribution
to the growth and success of the organization.
Organizations find that those who have attended this workshop are more capable
of managing the stress of todays business environment, more adept at adapting
to continually changing business dynamics, and most importantly are more
effective when it comes to executing on business goals and driving results
no matter what the situation.

the only way you

can manage well

under stress is to rely

on emotional intelligence
Daniel Goleman

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Hay Group is a global management consulting firm that works with

leaders to transform strategy into reality. We develop talent, organize
people to be more effective and motivate them to perform at their
best. Our focus is on making change happen and helping people and
organizations realize their potential.
We have over 2600 employees working in 85 offices in 47 countries.
Our clients are from the private, public and not-for-profit sectors, across
every major industry. For more information please contact your local
office through www.haygroup.com.