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SCX-6555N series training

Contents

I.

Application

II. Feature & specification


III. Mechanism
IV. Hardware
V. CRU
VI. Firmware

I. SCX-6555N series
Application

SCX-6555N series
SmarThru Office

Agenda
I.
II.
III.
IV.
V.
VI.

What is SmarThru Office?


SmarThru Office Architecture
Requirements and Restrictions
How to work?
FAQ
Troubleshooting

I. What is SmarThru Office?

Objectives

I.

To make you aware of


SmarThru Office

I. What is SmarThru Office?


It is a Bundled Software package supplied with Samsung multifunctional peripherals (MFP with NIC).
SmarThru Office software package assists user in working with
such peripheral devices as scanner, printers, faxes, etc.
It provides the tools for scanning images and documents,
performing text recognition, copying and printing images and
documents, and doing many other things.
It creates its own file system, which is called SmarThru Desktop,
which simplifies your work with multimedia and other files.
The system consists of three basic parts:
SmarThru Office
SmarThru Viewer
SmarThru Office Launcher

II. SmarThru Office Architecture

Objectives

I.

To show you the architecture


of SmarThru Office

II. SmarThru Office Architecture


Architecture

Modules with UI
Modules without UI
External software and API

Mai n Smar Thr u Of f i ce f r ame appl i cat i on


Navi gat i on UI

Document / I mage
/ Bi nder vi ew UI

( shell folder/ST desktop navigation,


selecting document collections )

I ndex /
Sear ch UI

Scan UI
Pr ogr am
( l ocal / net wor k) bar UI

Send t o
E- mai l
UI

Send t o
Fol der
UI

Send t o
OCR UI

Send t o
Fax UI

Thumbnai l
UI

Send t o
Web UI

Pr i nt UI

Scan Engi ne Appl i cat i on


( l ocal / net wor k) r unner

E- mai l
s ender

Fol der
Saver

OCR
wr apper

Fax
s ender

Of f i ce/ PDF
wr apper

Web
upl oader

Pr i nt eng i ne

Image Converter
Leadtools
(TIFF, JPEG, etc )

PDF

Network scan
serviceNetwork scan
service
Leadtools Raster
Imaging
Pro
Leadtools
Raster
Imaging Pro
Drivers and
SystemDrivers
API and
System API

I ndex / Sear ch
Ser vi ce wr apper

Image Editor /
Document Viewer

Conf i gur at i on
manager

XML
Configuration
data

Prof-UIS Library
(UI enhancement
library)
Prof-UISclass
Library
(UI enhancement class library)

Web Capt ur e
( I E ext ens i on )

Fol der
moni t or i ng
agent

Fax Driver
Fax
Fax pr
pr ii nt
nt er
er dr
dr ii ver
ver UI
UI

Por
Por t
Moni tt or
or UI
UI

Pr
Pr ii nt
nt er
er por
por tt
Fax
Fax pr i nt er dr i ver l ogi
ogi c moni t or
moni t or

Outside in Technology by Stellent inc.


Index/search engine
OCR engine
(Components for
viewing/accessing
of inc.
Outside
in Technologycontents
by Stellent
(
MS
Indexing
Server
)
(ReadIRIS)
Index/search
engine
OCR engine
MS Office and PDF
documents)
(Components
for viewing/accessing contents of
( MS Indexing Server )
(ReadIRIS)
MS Office and PDF documents)

III. Requirement and Restriction

Objectives

I.

To show you the requirements


and restrictions of SmarThru
Office

III. Requirement and Restriction


OS Environment
Windows NT4(SP6) / 2k / XP / 2003
Windows XP 64bit Edition
Windows 98/ME

Software Requirement
To include PDF files for searching, Adobe Acrobat program should be
installed before or IFilter module needs to be downloaded and installed from
Adobe website.

Restrictions
Search functionality of SmarThru Office utilizes MS Indexing Service that is

available starting from Windows 2000. Therefore, Indexing and searching


feature will not be available on Window 98/ME/NT4

IV. How to Work?

Objectives

I.

To show you the work flow


of SmarThru Office

IV. How to Work?


Work Flow
Import document files

SmarThru Office

View of Documents and


images

1.Initiate Scan from Host


2.Send Scanned Image

Document Binders

Application
Email
Folder

OCR
FTP

MFP
1.Initiate Scan from device

Indexing and Searching

Backup and Restore

Print
Fax

2.Send Scanned Image

Document Viewer /
Image Editor

MFP

CAPTURE

PROCESS and DISTRIBUTION

IV. How to Work?

Objectives

II.

To show you the sequence


of SmarThru Office

IV. How to Work?


1. General View
Toolbar

Menu

SmarThru Office Main


Windows
Working Area
Toolbar
Send to Bar
Status bar
Menu

Working
Area

Send to Bar
Status bar

IV. How to Work?


1. General View

Working Area

SmarThru Desktop

SmarThru
Desktop
Right Panel

Independent file system


Created within the standard
Windows folder My
Documents

Sort on
Disk

Sort on Disk
Simplify file sort
( Date, File Type, Latest
Used )

Windows Folder
Windows
Folder

Allows user to navigate


through all the user's Desktop
files and folders

The Right Panel


Reflects the content of a

selected folder

IV. How to Work?


1. General View

Send To Bar

Send To Bar
Run the corresponding

application directly

Drag and drop selected file to


the appropriate application
button.

Send To
Bar

Drag & Drop

Open
Application

IV. How to Work?


2. Sort on Disk
Sort on Disk
The Sort on Disk section is
intended to simplify file sorting.
Sort on Disk

2
click

Header or Row()
Click :
Expand corresponding section

Files of the folders which are


not included in Index tab list will
not be displayer for the Sort on
Disk section.
Use files of the folders which
are included in Index tab list.
Index tab : Edit > Preferences

Sort by :
Date : Order by the date of
their last modification
File Types : Allows user to view
file sorted by type
Latest Used : Allows user to
view the files last used.

2. Sort on Disk Work flow for Document viewing


Date View

File Type
View
1

Set indexing folder (


Edit -> Preferences )

Latest Used
View
2

Select view from


Sort on Disk

IV. How to Work?


3. Search
1
2

Click Search

Search

Search Panel

Switch Left panel

(Switch Left
Panel)

( Normal <-> Search )


Provides advanced options for
searches
Use indexed files information
User can determine the file
folders for indexing on the Index
tab for Search.

Search in
Or : Contents, Title,
And : Find what, Ignore what

Document Type
Advanced
Search Panel

File Type
Advanced
Search Result

Categories

Modification Date
Any Time, Date, Period

IV. How to Work?


4. Sending Documents Send by E-mail
Send by E-mail
To send a document by E-mail
while working within the
SmarThru Office
The window of e-mail client will
then open with the selected
document attached.
File menu > Send by > Send by
E-mail

Drag & Drop

Send by
E-mail

Select file > Right click > Send


by > Send by E-mail
Open E-mail
Client

IV. How to Work?


4. Sending Documents
2

Send by FTP
Open
Send by FTP

To upload a document file to server


while working within the SmarThru
Office
File menu > Send by > Send by Fax
Select file > Right click > Send by >
Send by FTP

Drag & Drop

Send by
Fax

IV. How to Work?


4. Sending Documents Send by Fax
Send by Fax
To send a document by Local or
Network Fax machine while working
within the SmarThru Office
User can send a document by fax
machine registered on the Network
(Network Fax Settings).
File menu > Send by > Send by Fax
1

Select file > Right click > Send by >


Send by Fax

Drag & Drop

Open
Send by Fax

Send by
Fax

IV. How to Work?


4. Backup
Backup
Saves the current contents of
SmarThru Desktop to a backup file
File > Back
Click Backup Icon on the system tray

Import Backup File


Allows user to select backup file
and to restore SmarThru Desktop
from this file
File > Import Back File

Back up Setup
Allows user to set backup
operation properties
Name and location for backup file
Create new file or Overwrite an existing
backup file
File > Backup Setup

IV. How to Work?


5. Scan
Scan

Scan

Open Scan UI

Allows user to scan images and


process the images and texts
already scanned

Select Scanner

Local or Network Scan


There are facilities not only for
scanning with a local scanner, but
also for scanning with a network
scanner.

OCR
The scanning option allows user
to use the optical character
recognition option for scanning
documents into a text file.

IV. How to Work?


5. Scan Local Scan

1
Preview Area

Select Scanner

Local Scan
User select local scanner device
ex) scanner name

Allows user to use Preview button


File format
Image : JPEG, BMP, PNG, TIFF
Document : CSV, HTM, DOC, PDF, RTF,
TXT

OCR Language : Allows user to


select the language for the optical
character recognition option.
Scan multiple Page

IV. How to Work?


5. Scan Network Scan
1

Select Scanner

Network Scan
User select a network scanner
device
ex) scanner name (IP Number)

Preview area will be changed


according to selection of local or
network
User can not use a Preview
button
Network Scan restricts scanner
option than local scan
Preview Area Network Scanner
In case of Network Scanner, Preview function
not support.

Save File Format


JPEG, TIFF, PDF

Note : In order to see network scanner from Select Scanner, user has to
add devices from separate Network scanner client program first.

IV. How to Work?


5. Scan Work Flow for Scanning
4
1

Click Scan
button

Scan UI
Open

Select
Scanner driver

Preview area will be changed according


to selection of local or network

Local
Scanner

Save

Network
Scanner

5
Preview is displayed only
for local scanning

Execute
Scan

IV. How to Work?


6. Audit Trail
Audit Trail
Allows user to view all the
records on operations for sending
documents by fax, e-mail, and
FTP.
File > Audit Trail

Filter Conditions
User can set criteria which
records of the Audit Trail dialog
must meet by specifying the
Time, User Name and Operation
data.

IV. How to Work?


7. Web Capture
Web Capture
Allows user to select a
rectangular area on a Web page
which interests user and capture
its contents as a picture file, text
file, HTML file.

Capture Selection : Allows


user to capture and save a
selected rectangular web page
area as a picture.

Save as Text: Allows user to


save a selected web page text as
a text file.

Save HTML : Allows user to


save a web page as an HTML file.

IV. How to Work?


8. Document Option
Group (<-> Ungroup)
User can group several
documents into one multiple
document (Binder
).

Document Arrange
Group
Document

Document
Arrange

To view and reorder the


constituent documents, click on
the arrow button ( ) in the right
bottom corner of the above
document in the group.

Page Arrange
To arrange pages in the document
Choose the page user want to move
with the help of the arrow buttons
The Page Arrange operation is
available for PDF files and multipage
TIFF files.

IV. How to Work?


8. Edit Option
Basic Edit Operations
Undo, Redo, Copy, Cut, Paste,
Delete, Rename, Selection.
2

Rotate

Rotate
(180, 90 CW, 90 CCW)

Allows user to rotate all the pages


of PDF files, multiple page TIFF files,
and any image (BMP, GIF, JPEG).
1

Select file
( PDF, TIFF, BMP, GIF,
JPEG )

Edit > Rotate

180 Allows user to rotate the selected file


180 .

90 CW : Allows user to rotate the selected


file 90 clockwise. ( Toolbar :

90 CCW : Allows user to rotate the


selected file to 90 counterclockwise. ( Toolbar
:
)

IV. How to Work?


8. Edit Option
Basic Edit Operations
Undo, redo, copy, cut, paste,
Delete, Rename, Rotate, Selection
2

Page Action

Page Action
(Extraction,
Division,
Duplication)

Allows user to perform different


actions with the selected
document page
1

Select file
(Include more than one page)

Edit > Page


Page Extraction : Allows extraction of
only the current page from the selected multiplepage document and creation of an document in
the same folder.

Page Division : Allows user to divide a


SmarThru Desktop document into two separate
documents.

Page Duplication : Allows user to


make a duplicate of the current page of the
document selected to the same SmarThru
Desktop folder.

IV. How to Work?


9. SmarThru Office Viewer
SmarThru Office Viewer
Allow user to view almost any
document or image, comment on
files and perform standard file
operations without returning to
the main SmarThru Office
window.
Edit Option
Undo, Redo, Crop, Find, Property

View Option
Toolbars, Status Bar, page Navigator,
etc

Comments Option
Note, Text, Stamp, Marker

Tools Option
Level, Color, Effect, OCR

IV. How to Work?


10. SmarThru Office Launcher
SmarThru Office Launcher
2

Independent part of SmarThru


Office

Check SmarThru

Launcher automatically start up


when user log on to Windows.
1

Right button click of


Mouse on Tray Icon

Allows user to perform scan,


print and fax operations without
starting SmarThru Office.
Scan
Print
Fax

Show SmarThru
Office Launcher

V. FAQ
How to send an image by email from SmarThru Office
To send an image by e-mail, you must have a mail client
program by default, like Outlook Express, which has been
set up with your e-mail account.

In order to add a indexing folder from SmarThru Office


Go to Edit > Preferences -> Index Tab -> Add a folder by
Browse button

VI. Troubleshooting
Condition : The local scanner does not work.
Suggested solutions:
Check that the USB or parallel cable is connected properly
(Local Scanner).
Make sure that the USB or parallel cable is not defective.
Switch the cable with a known good cable. If necessary,
replace the cable.

Condition : The network scanner does not work.


Suggested solutions:
Check that the Network connection is connected Properly
(Network Scanner)
Check that the Network scanners state through Network
scanner client program.

SCX-6555N series
Smart Panel

Agenda
I.
II.

What is Smart Panel?


Architecture
1)
Architecture
2)
Smart Panel Program Architecture
3)
Smart Panel Block Diagram
III. User Interface
1)
Smart Panel Tray Icon
2)
Launching Smart Panel
3)
Smart Panel
4)
Options
5)
Toner Order
6)
Printer Setting
7)
Driver Setting
8)
Job Monitor
IV. Troubleshooting

I. What is Smart Panel


The Smart Panel is a program that will periodically monitor and inform the
user of the status of the printer.
The Smart Panel also provides some links to make user set the printer and
printer driver setting such as Printer Setting Utility, Printer Driver Setting user
interface.
The Smart Panel is basically able to communicate through USB and Network,
and it depends on the model.
The Smart Panel is automatically launched when the user prints a document
and it is closed when the printing job is completed, and Smart Panel is showed
up on the screen when an error occurs while printing.
Smart Panel supports windows 98, Me, 2000, 2003 and XP, Mac OS 10.3 and
Higher, Linux

II. Architecture

2.1 Architecture

Application

Printer Driver

JOB ID

Language Monitor

Printing
information
utatS
ryeuqs

Smart Panel

USB Driver

SNMP Manager

II. Architecture

2.3 Smart Panel Program Architecture


C:\Program Files\SamSung\model 1\Spanel

Model 1

code.dat
Opts.dat
Jobmon.dat
ssmsrvc.dat
lang\*.trs
Printing
Information

Data Files

Setup files

ssmmgr.dat
lang\*.trs

./sm.inf

Smart Panel
manager
(Tray Icon)

Smart Panel
Option

SMOption.exe

Printing
Information

C:\Program Files\SamSung\model 2\Spanel

Model 2

code.dat
Opts.dat
Jobmon.dat
ssmsrvc.dat
lang\*.trs

Language
Monitor

OEMID + LM[?].dll
OEMID + LM[?].smt

Spiomgr.dll
Usbio.dll
Secsnmp.dll

launch

SSMMgr.exe
SPaddon.exe

Windows System Folder

I/O Module

spanel.exe

Folder\Company Name\PanelMgr

Launch
Call

.\help\*.chm

Smart Paenl

ssmsrvc.exe

./setlang\*.trs
User
Windows

Troubleshooting
Guide

Data Files

Data Files

.\help\*.chm

Smart Paenl

ssmsrvc.exe

launch

I/O Module

spanel.exe
Smart Panel
Option

SMOption.exe
Launch

Troubleshooting
Guide

Spiomgr.dll
Usbio.dll
Secsnmp.dll

Job Monitor

Jobmon.exe

II. Architecture

2.3 Smart Panel Block Diagram

Model 1

Data Files

Troubleshooting
Guide

Smart Paenl

I/O Module

Smart Panel
Option

Balloon Type User Interface

Window Type User Interface

Smart Panel Controller

XML Parser

MS
XML

Polling Manager

Printer
Information
Manager

Data File Manager

XML
USB IO

XML
Network
IO

USB IO

Network IO

Language
File
Parser

Control
File
Parser

Status
Code
Praser

XML
Parser

USB
Driver

HTTP

USB Driver

SNMP
Library

Language
File

Control
File

Code File

XML
status file

WIN32
Spooler API

III. Smart Panel User Interface

3.1 Smart Panel tray icon and its menu


Smart Panel
manager
(Tray Icon)

III. Smart Panel User Interface

3.2 Launching smart panel


Printing
Information

Smart Panel
manager
(Tray Icon)

Smart Paenl

III. Smart Panel User Interface

3.3 Smart Panel


Model 1

Data Files

Smart Paenl

Smart Panel
Option

Troubleshooting
Guide

I/O Module

III. Smart Panel User Interface

3.4 Smart Panel Options


Model 1

Data Files

Smart Paenl

Only for Windows


Troubleshooting
Guide

I/O Module

Smart Panel
Option

Only for Windows and hard disk supported models

III. Smart Panel User Interface

3.5 Toner order

III. Smart Panel User Interface

3.6 Troubleshooting Guide

III. Smart Panel User Interface


3.7 Driver Setting (Only for Windows)

III. Smart Panel User Interface


3.8 Job Monitor (Only for Windows)

Job monitor is an application which show the list of print job saved in the hard
disk of printer. Also this application have some function such as deletion or
reprint.

Job monitor only supports printers that have hard disk.

IV. Troubleshooting
Smart Panel only supports USB and Network port. If file is printer port, smart panel show
below warning message when user try to launch smart panel. Also printer name is not
displayed in the menu of tray icon.

If IP address or USB port name for model A is linked to printer port of model B, Smart
Panel for model B works improperly because model B is not connected.

SCX-6555N series
TWAIN WIN

Agenda
I.
II.
III.
IV.
V.
VI.
VII.

What is TWAIN?
TWAIN Architecture
How to work?
TWAIN Driver Interface
Scan Resolution
Component Detail Specification
Troubleshooting

I. What is a TWAIN?
1. What is Twain?
1-1. Concept
TWAIN is Technology Without An Important Name
An image capture API and Protocol for Microsoft Windows ,
Apple Macintosh and Other operating systems.
The standard was first released in 1992, and is currently ratified
at version 1.9 as of January 2000.
TWAIN is typically used as an interface between image
processing software and a scanner or digital camera.

I. What is a TWAIN?
1. What is Twain?
1-1. Concept
The application software

: An application must be modified to use TWAIN.

The Source Manager software

: This software manages the interactions between the


application and the Source.

The Data Source software

: This software controls the image acquisition device and is


written by the device developer to comply with TWAIN
specifications.

II. TWAIN Architecture


2. TWAIN Architecture
2-1. Architecture Model

III. How to work?


3. How to work?
3-1. The steps for scanning
1.

2.
3.
4.
5.
6.
7.
8.

Place your image face down on the flatbed, or load the document face up in the
Auto Document Feeder. Select the Document Source that will be used for
scanning.
Preview the image or document scanned at lower resolution.
Customize Scan Settings, which includes selecting Image Type, Resolution and
Document Type.
Adjust Image Colors, including Brightness, Contrast, Gamma, Highlight and
Shadow. Try to change these values until the image looks best.
Apply Filters to sharpen the image contours or retouch the image. You can also
descreen the images scanned from newspapers or magazines.
Customize image view, which includes flipping and/or rotating the image if needed.
Scan the image using the settings you defined
Set the Scan Preferences to make the scanning parameters to be available the
next time you perform scanning. Save the customized settings as Favorites to use
them when you scan documents or images next time.

III. How to work?

Application

Source Manager

Data Source

Scanner

IV. TWAIN Driver Interface


4. TWAIN Driver Interface

Rules

4-1. Main UI

Preview

It shows simple and user friendly UI


To access the scan options, expand Options Panel.

Options

Click!

Toolbox
Information

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-2. Scan Settings
Image type: Specify the mode that will be used to scan
the original image or document.
Text documents
Text documents or drawings
Black and white photos
Drawings, figures, schemes
Color photos, posters, etc

Lineart B/W
Halftone B/W
Gray 256 Scales
256 Colors
True Color (R,G,B)

Resolution: To set the resolution from 75 to 4800 DPI


Document Type : specify for document type define the
limits of the area to be scanned and reduce or enlarge the
size of the resulting image by using Scale(%).
Document Source: display the device list selected to
scan from
Auto : the document source is detected automatically.
Flatbed : Flatbed is selected as the document source.
ADF : Auto Document Feeder is selected as the document source.
DADF : Auto Document Feeder with Duplex options.
Long Edge Binding & Short Edge Binding

4. TWAIN Driver Interface


4-3. Color Management
Rendering Intent: Select the rendering intent
corresponding to the image type you are scanning.
- Perceptual : Photographs and image with colors
- Relative : Photographs and images with more subtle tones
- Saturation : Business Graphics(Charts)

Color Profile: To specify the color profile that


corresponds to the rendering device, choose the proper
value in the Color Profile field.
- AdobeRGB1998.icc
- AppleRGB.icc
- CIERGB.icc
- CNZ005.icc
- ColorMatchRGB.icc
- kodak_dc.icm
- NTSC1953.icc
- PAL_SECAM.icc
- SMPTE-C.icc
- sRGB Color Space Profile.icm
- WideGamutRGB.icc

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-4. Adjustment
Brightness: To set the level of color brightness for the
entire image.
Contrast: To set the color contrast for the entire image.
Highlight: To set the color highlight level for the entire
image.
Shadow: To set the shadow level for the entire image.
Gamma : To set the gamma level for the entire image.
Auto : To make the TWAIN driver automatically adjust
Brightness, Contrast, Highlight, Shadow and Gamma
levels.
Invert : To invert the image colors.

4. TWAIN Driver Interface


4-5. Histogram
To set color settings using a histogram click the
Histogram bar in the Options Panel.
Channel: Use this option to select the color channel. You
can plot either the luminance of the composite channel
(RGB or Gray) or the intensity values of an individual
channel
Graph: Statistical information about the intensity values
of the pixels appears below the histogram.

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-6. Filters
Filters allow you to improve image quality by applying
some visual effects.
Sharpness: To sharpen your image and improve its
clarity. With Sharpness you can make the finest details
look more clearly.
Blur : To soften and retouch your image or mask small
defects like dots and spots.
Descreen : To minimize the appearance of unsightly
interference patterns (moire patterns) which may occur in
your image file when scanning original documents created
by a halftone process.

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-7. Preferences
Transparency: To adjust the TWAIN driver windows look
Options: To act automatically on the ScanThru start and/
Or after preview.
- Preview on program start.
- Auto crop image after preview.
- Auto adjust image after preview.
Port: To switch from local device to network one or vice
versa.

4. TWAIN Driver Interface


4-7. Preferences Change Port
Use Change Port to switch
from local device to network
one or vice versa. You can
also select a particular
network device among
several available.

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-8. About
To view the information about this software.

V. Scan Resolution
Resolution

Support Optical Resolution ( 600* 1200 )

Support Software Enhance Resolution

Not Support

Gray

B/W

24bit

8bit

8bi t

Lineart

Halftone

75(Draft)

100

150

200

300(Normal)

600

1200(Best)

2400

4800(Maximum)

5. Scan Resolution

Color

VI. Component Detail Specification


6. Component Detail Specification
Image Type
- True Color (24bit), 256 Color, Gray(8bit), B/W Lineart and Halftone

Resolution
- Optical resolution : 75, 100, 150, 200, 300, 600 dpi
- Enhance resolution : ~ 4800 dpi

Document Source
- Flatbed
- ADF Simplex / Duplex

Image Area
- English : Letter
- Others : A4

Unit
- English: inch
- Others : mm
New Feature
- CMS and Histogram (Since Elbruz SEC Model)
I/O Support
- USB : (V1.1, V2.0) USB 2.0 is recommended
- Network (TCP/IP)
OS
- Win NT / 2K / XP / 2003 / VISTA (32 & 64 bit)

VII. Troubleshooting
1. "An error has occurred while acquiring the image.
If this should occur, try and reduce the total image size with the resolution setting.
For example, if scanning an A4/Letter original in TrueColorRGB mode with an MS
Office application, please set the resolution to 800dpi or less.

2. MFP is not searched automatically on the network.


Above all, turn off firewall or register SSCAN2IO.exe program
(WINDIR\Samsung\6x55) to exception list of firewall program.

SCX-6555N series
TWAIN MAC

Agenda
I.
II.
III.
IV.
V.
VI.
VII.

What is TWAIN?
TWAIN Architecture
How to work?
TWAIN Driver Interface
Scan Resolution
Component Detail Specification
Troubleshooting

I. What is a TWAIN?
1. What is Twain?
1-1. Concept
TWAIN is Technology Without An Important Name
An image capture API and Protocol for Microsoft Windows ,
Apple Macintosh and Other operating systems.
The standard was first released in 1992, and is currently ratified
at version 1.9 as of January 2000.
TWAIN is typically used as an interface between image
processing software and a scanner or digital camera.

I. What is a TWAIN?
1. What is Twain?
1-1. Concept
The application software

: An application must be modified to use TWAIN.

The Source Manager software

: This software manages the interactions between the


application and the Source.

The Data Source software

: This software controls the image acquisition device and is


written by the device developer to comply with TWAIN
specifications.

II. TWAIN Architecture


2. TWAIN Architecture
2-1. Architecture Model

III. How to work?


3. How to work?
3-1. The steps for scanning
1.

2.
3.
4.
5.
6.
7.
8.

Place your image face down on the flatbed, or load the document face up in the
Auto Document Feeder. Select the Document Source that will be used for
scanning.
Preview the image or document scanned at lower resolution.
Customize Scan Settings, which includes selecting Image Type, Resolution and
Document Type.
Adjust Image Colors, including Brightness, Contrast, Gamma, Highlight and
Shadow. Try to change these values until the image looks best.
Apply Filters to sharpen the image contours or retouch the image. You can also
descreen the images scanned from newspapers or magazines.
Customize image view, which includes flipping and/or rotating the image if needed.
Scan the image using the settings you defined
Set the Scan Preferences to make the scanning parameters to be available the
next time you perform scanning. Save the customized settings as Favorites to use
them when you scan documents or images next time.

III. How to work?

Application

Source Manager

Data Source

Scanner

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
Pr evi ew
Ar ea

4-1. Main UI

Click!

I nf or mat i on
Ar ea

Cont r ol
Ar ea

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-2. Scan Settings
Image type: Specify the mode that will be used to scan
the original image or document.
Text documents
Text documents or drawings
Black and white photos
Drawings, figures, schemes
Color photos, posters, etc

Lineart B/W
Halftone B/W
Gray 256 Scales
256 Colors
True Color (R,G,B)

Resolution: To set the resolution from 75 to 4800 DPI


Document Type : specify for document type define the
limits of the area to be scanned and reduce or enlarge the
size of the resulting image.
Document Source: display the device list selected to
scan from
Auto : the document source is detected automatically.
Flatbed : Flatbed is selected as the document source.
ADF : Auto Document Feeder is selected as the document source.
DADF : Auto Document Feeder with Duplex options.
Long Edge Binding & Short Edge Binding

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-3. Adjustment
Brightness: To set the level of color brightness for the
entire image.
Contrast: To set the color contrast for the entire image.
Highlight: To set the color highlight level for the entire
image.
Shadow: To set the shadow level for the entire image.
Gamma : To set the gamma level for the entire image.
Auto : To make the TWAIN driver automatically adjust
Brightness, Contrast, Highlight, Shadow and Gamma
levels.
Invert : To invert the image colors.

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-4. Filters
Filters allow you to improve image quality by applying
some visual effects.
Sharpness: To sharpen your image and improve its
clarity. With Sharpness you can make the finest details
look more clearly.
Blur : To soften and retouch your image or mask small
defects like dots and spots.
Descreen : To minimize the appearance of unsightly
interference patterns (moire patterns) which may occur in
your image file when scanning original documents created
by a halftone process.

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-5. Preferences
Transparency: To adjust the TWAIN driver windows look
Options: To act automatically on the ScanThru start and/
Or after preview.
- Preview on program start.
- Auto crop image after preview.
- Auto adjust image after preview.

IV. TWAIN Driver Interface


4. TWAIN Driver Interface
4-6. About
To view the information about this software.

V. Scan Resolution
Resolution

5. Scan Resolution

Support Optical Resolution ( 600* 1200 )

Support Software Enhance Resolution

Not Support

Color

Gray

B/W

24bit

8bit

8bi t

Lineart

Halftone

75(Draft)

100

150

200

300(Normal)

600

1200(Best)

2400

4800(Maximum)

VI. Component Detail Specification


6. Component Detail Specification
Image Type
- True Color (24bit), 256 Color, Gray(8bit), B/W Lineart and Halftone

Resolution
- Optical resolution : 75, 100, 150, 200, 300, 600 dpi
- Enhance resolution : ~ 4800 dpi

Document Source
- Flatbed
- ADF Simplex/ Duplex

Image Area
- Letter, A4, Statement, ETC
- Default Image Area depend on OS System Preference

Unit
- Unit (cm, mm, inch, pixel, Point, Pica)
- Default Unit depend on OS System Preference
I/O Support
- USB : (V1.1, V2.0) USB 2.0 is recommended
OS
- OS X (10.3 / 10.4)

VII. Troubleshooting
1. Twain driver does not work in OS Classic
Macintosh Twain driver doesnt not support Mac OS 9.

SCX-6555N series
WIA driver

Agenda
I.
II.
III.
IV.

What is WIA?
How to use?
User Interface
Applications

I. What is a WIA?
1. What is WIA?
1-1. Concept
WI A i s Wi ndows I mage Acqui s i t i on
WI A i s pr opos ed by Mi cr os of t t o s uppor t t he i mage
devi ces ( camer as , s canner s , ) .
WI A enabl es t he abi l i t y t o obt ai n pi ct ur es f r om
camer as and s canner s , and t o eas i l y mani pul at e
t hos e pi ct ur es wi t hout us i ng addi t i onal s of t war e.
WI A Dr i ver Suppor t s Mi cr os of t Wi ndows XP, VI STA
and USB onl y.

II. How to use?


2. How to use?
2-1. The s t eps f or s canni ng wi t h Sc anner s and Camer as
Wi zar d
1.
2.
3.
4.
5.
6.

Load the document(s) face up with top edge in first into the ADF or Place a single
document face down on the scanner glass.
From the Start menu on your desktop window, select Settings, Control Panel and
then Scanner and Cameras.
Double click your machine. The Scanner and Camera Wizard launches.
Choose your scanning preferences and click Preview to see how your preferences
affect the picture.
Enter a picture name, and select a file format and destination to save the picture.
When the picture is successfully copied to your computer, you can choose to keep
working with the picture. Follow the on-screen instructions.

III. User Interface


3. WIA User Interface
3-1. Characteristics
It shows simple and user friendly UI
It shows the same UI independent of vendors and products.

FlatBed UI

Document Feeder UI

III. User Interface


3-2. Default Option
Paper Source
If you want to scan with flatbed, select Flatbed
If your want to scan with document feeder, select Document Feeder

Picture Type
There are three type : Color, Grayscale, Black and white
If you want the other option, select Adjust the quality of the scanned picture
If you select Adjust the quality of the scanned picture, you can show
Advanced properties dialog.

III. User Interface


3-3. Advanced Properties
Brightness and Contrast
You can control the brightness and contrast of scan image.
The range is 0 ~ 255(Default : 128).

Resolution(DPI)
You can control the resolution of scan image.
The range is dependent of the device capabilities(Default : 150 dpi).

III. User Interface


3-4. Duplex Scan Option(XP OS Only)
ADF Duplex
You can scan duplex by select this item.

Long Edge Binding (Default)


Select this item if you want to scan documents bound by long edge.

Short Edge Binding

Select this item if you want to scan documents bound by short edge.

IV. Applications

4. Applications
4-1. Applications that dont scan multi-pages.
Microsoft Paint
Microsoft Office XP

4-2. Applications that have latent bugs


Lotus 1-2-3 : No gain the result when scan with document feeder
Microsoft Office 2000 : The scanned image is some different with
the size and color of original image.

SCX-6555N series
Network scan

Agenda
I.

What is Network Scan?

II.

Using Network Scan

III.

a)

Install

b)

Add device

c)

Scanning

d)

Features

Troubleshooting

I.

What i s Net wor k Scan?


The Network Scan system provides a function to share high speed
scanning device on the network.
NMFP kernel
NMFP kernel is for servicing scan request by displaying user interface, accepting
panel inputs and scanning document.

Network Interface Card


Network Interface Card is for sending the scanned document to right Network
Scan software.

Network Scan software


Network Scan software shows NMFP status, modifies scan option, saves scanned
data and shows scanned image with default application.

I I . Us i ng Net wor k Scan


( I ns t al l 1)

. ( a) - 1 I ns t al l
1

The user inserts a CD.

Auto-run program will run.

Asks user for the software language.

Copies files to the destination directory.

Short cut is created at the Desk Top and Programs.( different by model )

The installed network scan software will run and the network scan manager
will be opened.

Network Scan Tray Icon

Network scan manager

I I . Us i ng Net wor k Scan


( I ns t al l 2)

a) - 2 Conf i r m of I ns t al l at i on
1. Install Path

C:\Program Files\SAMSUNG\NetworkScan

1. Network Scan Files

NSCConfig.nsc (configuration file)

NSCEntity.dll, NSClientUI.dll, NSCMainCtrl.dll, NSCProtocol.dll (COM


library files)

NSCSysTrayUI.exe (executable file)

Uninstall.Ico (icon file for uninstall short- cut)

NSClient.dat, NSCEntity.dat, NSClientUI.dat, NSCSystray.dat (Data files


for installed language)

NSClient.chm (Help file)

Network Scan Manual.pdf (Users guide)

NetScan.ini (Application list : model optional)

SSOle.dll (MS office module : model optional)

I I . Us i ng Net wor k Scan ( Add


Devi ce)

( b) - 1 Open Add Devi ce Wi zar d

Click

Double Click

I I . Us i ng Net wor k Scan ( Add


Devi ce)

. ( b) - 2 Add Devi ce Wi zar d

Click

I I . Us i ng Net wor k Scan ( Add


Devi ce)

. ( b) - 3 Add Devi ce Wi zar d

Click

I I . Us i ng Net wor k Scan ( Add


Devi ce)

. ( b) - 4 Add Devi ce Wi zar d

I I . Us i ng Net wor k Scan ( Add


Devi ce)

. ( b) - 5 Add Devi ce Wi zar d

Click

I I . Us i ng Net wor k Scan ( Add


Devi ce)

. ( b) - 6 Add Devi ce Wi zar d

Click

I I . Us i ng Net wor k Scan ( Add


Devi ce)

( b) - 7 Compl et i on of Add Devi ce

I I . Us i ng Net wor k Scan


( Scanni ng)

( c) Net wor k Scanni g bas i c pat h


1.

The user checks the status of the device icon from network scan software.

2.

The user walks up to the NMFP device.

3.

The user selects a network scan function.

4.

The user logins with the user ID and PIN.

5.

The NMFP device queries the logged network scan software about scan preferences.

6.

The network scan software sends asked settings.

7.

The user can change settings at NMFP device before starting scan job if he wishes so.

8.

The network scan software gets ready to receive a scan data.

9.

The NMFP device sends scanned data to the network scan software.

10. The network scan software receives and saves data to specified folder in the users PC.
11. After scan job, the user log out.
12. The network scan software invokes application with received scan image.
13. The user returns his desk.
14. The user can see the scanned image.

I I . Us i ng Net wor k Scan


( Feat ues )

. ( d) - 1 Devi ce St at us

I I . Us i ng Net wor k Scan


( Feat ues )

. ( d) - 2 Change Devi ce name

1. Input Device name

I I . Us i ng Net wor k Scan


( Feat ues )

( d) - 3 Ser ver I nf or mat i on

I I . Us i ng Net wor k Scan


( Feat ues )

2. ( d) - 4 Save Name Scheme

File name

Eg.) C:\XXX\My scanner_20040626142212_1.tif


Eg.) C:\XXX\My scanner\20040626142212_1.tif

The user can set to open scanned image with the


default application of Windows OS immediately
after scanning.

I I . Us i ng Net wor k Scan


( Feat ues )

. ( d) - 5 Scan Pr ef er ence

Add User Folder - The user can use


this function to set the destination to
desired folder.

Add Application - The user can use


this function to set the destination to
desired application.

Scan Size - The user can use this


function to set desired scan area. Edit
button allows user to set user defined
size.
Default - The user can set current Scan Property
to initial Scan Property. Initial Scan Property
means values of initialized property when the
application is added.

I I . Us i ng Net wor k Scan


( Feat ues )

( d) - 6 Opt i on di al og

III. Troubleshooting(1)

My ID is absent in the NMFP.

Is Network Scan software running?

Did you execute Add device wizard?

I cannot scan a document with 600dpi color.

Refer to MFP Network Scan Spec.

I cant view the Help file.

To view the Help file(Html Help system), you need to have Internet Explorer
4 service pack 2 or above.

III. Troubleshooting(2)

I cant find scanned image file.

You can check the scanned files destination in the Advanced Tab.

I cannot show scanned image in my PC after scanning.

Verify if the image file format is registered in OS.

Check S end I mage i mmedi at el y . . . option in the Advanced Tab..

I forgot my ID and PIN.

Check your ID in the Server Tab.

If you forgot your PIN, Remove the device and readd the one.

SCX-6555N series
Set IP

Agenda
I.

What is SetIP?

II.

Using SetIP
a)

Execute SetIP

b)

Set TCP/IP

c)

Set Manually

d)

SetIP Information

I.

What i s Set I P? 1/ 2
Detect printers in the same network and show network
information of devices to a user
Configure IP address, Subnet mask and Gateway

SetIP

Set TCP/IP information


Detect printers in the network

Network Printer

Network Printer

Network Printer

I.

What i s Set I P? 2/ 2
Ref r es h

Set TCP/ I P
Set
Manual l y
About

Li s t of det ect ed devi ces

Cl os e t he
pr ogr am

Di s pl ay t he Hel p of
pr ogr am

II.

Us i ng Set I P

1. Execute SetIP

- Cl i ck St ar t - > Al l Pr ogr ams - > Sams ung Net wor k Pr i nt er Ut i l i t i es - > Set I P - >
Set I P

II.

Us i ng Set I P

2. Set TCP/IP

- A us er can change I P addr es s , Subnet mas k and


Gat eway

II.

Us i ng Set I P

3. Set Manually

- A us er mus t i nput Mac addr es s of s peci f i c devi ce t o


conf i gur e I P addr es s , Subnet mas k and Gat eway manual l y,

II.

Us i ng Set I P

4. SetIP Information

Li nk t o Sams ung
Webs i t e

- Show Set I P i nf or mat i on t o a us er

SCX-6555N series
Direct Printing Utility

Agenda
I.
II.
III.
IV.
V.
VI.

Direct Printing Utility?


Architecture
How to work?
User Interface
Detail Specification
Troubleshooting

I. Direct Printing Utility?


1. Direct Printing Utility?

It sends a PDF file directly to printer without having to open the file.
It sends data through the Windows spooler using the port of the printer driver.
It only supports PDF format.
Printer needs to support Post Script printer language.

II. Architecture
2. Architecture

PDF2PS

Spooler

PDF File

PC

USB Port
Parallel Port
Network Port

III. How to work?


3. How to work?
3-1. From the Direct Print Utility window
1.
2.
3.
4.
5.

Double-click the Direct Print Utility shortcut icon on your desk top.
Select the printer in the Select Printer section and click Browse.
Select the PDF file. The PDF file is added in the Select Files section.
Customize the printer settings for your needs.
Click Print.

3-2. Using the shortcut icon


1.
2.
3.

Select the PDF file and by dragging drop it to the shortcut icon on your desk
top.
Customize the printer settings for your needs.
Click Print.

1.

Right-click on the PDF file

2.

Select Direct Printing.

3.

Customize the printer settings for your needs

4.

Click Print.

3-3. Using the right-click menu

IV. User Interface


4. User Interface
4-1. Basic

It consists of basic functions and a simple UI


Select Printer : It allows you to select
the name of installed printer. If the
selected printer does not support this
utility, It will show alert message
windows
Print Range : It allows you to print
the entire document or specific
pages.
Copies : Number of copies. Enter
the number of copies you want to
print. You can select from 1 to 99
copies.
Orientation : It allows you to select
the direction of the printed page.

IV. User Interface


4. User Interface
4-2. Advanced

It consists of advanced functions.


Paper Size : It allows you to choose
the size of the paper or envelope you
are printing. If printer cannot support
selected paper size. It will use
printers default size.
Paper Type : It allows you to choose
the type of the paper you are printing.
Resolution : It defines the quality of
the print output.
Color : It allows the user to print an
image colored or B/W.
Reduce / Enlarge : It allows you to
reduce or enlarge the size of the
being printed image.

V. Detail Specification
5. Detail Specification
Print Range : All, Pages(1~9999)
Copies : 1~99 pages
Orientation : Portrait, Landscape
Paper Size : Original,LETTER, LEGAL, EXECUTIVE, A4, A5, B5, FOLIO,
COM10, DL, C5, C6, MONARCH, A6, A3, B4,JISB5
Paper Type : Default, Plain Paper, Thick, Thin, Bond, Color Paper, Card Stock,
Labels, Transparency, Envelope, Preprinted
Resolution : Draft, Normal
Color : Auto, Black & White
Reduce / Enlarge : Fit to page , Custom (50~200 %)

VI. Troubleshooting
1. PDF is not printed properly.
PDF file size has to be smaller than printer memory size
The printer has to support PostScript printer language.
The printer has a restriction related to PDF Version. (Ex : SCX-5x30 : Support up to
PDF 1.4 format)
PDF file which needs font files is printed without text.

2. the message window alerts you to select the appropriate printer.


Check selected printer support direct printing utility or not.

II. SCX-6555N series


Feature & spec

Agenda

I.

Product Concept

II.

Specifications

III.

Key Features

Product C oncept
Concept
Target

Copier based Multi-Function


Laser printer
SMB, Corporate

Print, Copy, FAX, Scan

633x506x641 mm
45.5 Kg

55ppm (Letter)
53ppm (A4)
Max. 1200 dpi
effective output
Ethernet 10/100/1000
Base TX
USB 2.0

SCX-6555N

Max. paper capacity : 3140


sheets

Drum Life :80K


Toner yield : 23K
Option :
- Finisher
- SCF
- HCF
- NW Scan Kit

Specification (1/2)
I t em
Major Function

SCX- 6555N
Standard

Option

- Copy
- Direct Print & N/W Print
- Direct Scan (USB)
N/W Scan( to Email, FTP, SMB)
FAX
HCF(2100 sheet @ 75g/m2)

- DADF
- HDD(80GB)

SCF (520 sheet @ 75g/m2)


Finisher with Stapler

Max. x3 Tray
Stapling: Portrait, Landscape
(Left-Top 1 position)

Memory: 256MB
Copy Speed

Simplex Copy
Duplex Copy

Print Speed

Printing
Technology

Stand: Short/Tall
55 cpm/Ltr, 53 cpm/A4

Simplex Print

- Simplex-Duplex(1-2) :
Up to. 55 ipm/Ltr, 53 ipm/A4
-Duplex-Duplex(2-2) :
Up to. 36 ipm/Ltr, 35 ipm/A4
Up to 55 ppm/Ltr, 53 ppm/A4

Duplex Print

Up to 50 ipm/Ltr, 48 ipm/A4

Printing Method 4 Beam LASER Scanning Unit and


Electro-Photography
Photoconductive OPC
Materials
Developing System Two Components Magnetic Brush
Fusing System

Remar k

Dual Lamp heating

OEK (Option Enable Key)


Smart DAA, Single LIU

UK Kentinental

Specification (2/2)
Item

Main Processor
Device Memory
Physical
Interface

Power
Consumption
(TBD)
Machine Life

UI

SCX-6555N
Orion2(500MHz) + CIP5+Hyper3

Option : 256MB ( max 512MB )


256MB System Memory
7 Color TFT LCD

Parallel IEEE1284

Not Support

IEEE 1394

Not Support

USB
Ethernet

Hi-Speed USB 2.0


10/100/1000 base TX

Wireless

Not Support

Operating / Standby / LowPower / Sleep

Remark
Samsung Printing

900W / 180W / 80W / 35W

Machine Life
5 Years or 1,500,000 Pages
Average Monthly Print Volume 12,500 Pages
- DADF Feed Roller : 250,000 P
- Tray Paper Feed Roller : 250,000P
- Transfer Roller : 125,000 P
- Fuser Unit : 250,000P
Normal / Low-Power / Sleep 5 / 25 / 40 seconds

800x480 pixels

For Print / Scan / FW Upgrade

Max.1500W

which comes first

Etc. Life

FCOT
FPOT
FAX

@ Platen

Normal / Low-Power / Sleep 8/ 25 / 40 seconds


Compatibility
Communication System
Modem Speed

ITU-T G3, Super G3


PSTN / PABX
33.6Kbps

Memory: 16MB
Battery Back-Up 72H

K ey Features

C ompetitive
performance

Easy of use

Save time

R educe cost

Two-sided output with standard


L arge Touch screen ( 800x480 )
Fast FCOT ( 5 sec @ Platen )
Finisher with staple ( 50 sheets )
Easier GUI to read and use
Easy to install ( CRU &
Option )

Fast speed ; FCOT ; 5sec @ Platen


Staple and collate with finisher
M ultiple functions simultaneuously

Low Cost per Page ;


Separate D rum & toner container
reduce paper cost with standard duplex function

- Easy of use
Customer Installable CRU Design

Slide-in Finisher
Slide-in Fax module

Easy to upgrade memory

Easy to install Drum & Toner Cartridge

III. SCX-6555N series


Mechanism

Agenda

I.

General Specification

II.

Process

III.

Disassembly

. General Specification

Objectives

. Understanding the General specifications of


SCX-6555N
. Comprehension of the feature of
major elements

. General Specification

Overall Spec.
Feature

SCX-6555N

Size(W x D x H)

633*506*641mm (Standard)
633*506*1180mm (Full-Option:HCF+SCF)

Weight(Net)

Power
Consumption

45.5kg (Standard)

Printing mode

900 W

Sleep mode

30 W

Printing/Copy

55/57 db

Standby

30/37 db

Noise

. General Specification

Printing

SCX-6555N

Mono Laser Printing

Printer Type
Printing Speed

Resolution

Simplex : 53 ppm(A4)/55ppm(LTR)

Duplex

: 48ipm(A4)/50ipm(LTR)

Addressable 1200 x 1200 dpi over

Power Save

40 sec

Stand-by

8 sec

FPOT

Warm-up Time(Cold start)


Toner
Cartridge

Consumable

Less than 60 seconds

23K

. General Specification

Tray

Capacity
(75gr/0.1mm)

SCX-6555N

Main Tray
Optional Tray
Manual Tray

520 sheets
100 sheets

Optional Cassette(SCF)

520 sheets

Optional Cassette(HCF)

2100 sheets
500 sheet (facedown stacking)
N/A (face up to rear side)

Capacity of Output
There is a bin-full sensor to measure paper
capacity

. General Specification

Option

SCX-6555N

Optional Tray(Tray-2)

520 sheets

Optional Tray(HCF)

2100 sheets

Finisher

Single staple type : 50 sheets

. General Specification

Review

. What is the printing speed of SCX-6555N ?

. Process

Objectives

. Understanding the product configuration


and CRU part
. Comprehension of System Layout

. Process
Product Configuration

. Process
Customer Installable CRU Design

Slide-in Finisher
Slide-in Fax module

Easy to upgrade memory

Easy to install Drum & Toner Cartridge

. Process

1. System Layout
1-1. Feeding Section

Feeding Method : Universal Cassette Type


Feeding Standard : Center Loading
Feeding Capacity : Cassette 520 Sheets (75g/ Standard Paper)
Manual Feed 100 Sheets(75g/ Standard Paper )
20 Sheets( OHP, Envelope, etc.)
SCF 520 Sheets (Option)
HCF 2100 Sheets (Option)
Paper Detecting Sensor : Photo Sensor
Paper Size Sensor : Tact Switch

Cassette

MPF

HCF

. Process

1. System Layout
1-2. Transfer Assy
In Warranty( Life time) : Within 125,000 sheets printing

. Process

1. System Layout
1-3. Drive Assy
Main Motor is for Pick-up, MPF and Registration
Main Motor is for OPC rotation
Toner Motor is for Toner feeding
Fuser Motor is for Fuser and Exit roller
Duplex Motor is for Duplex feeding
Exit Motor is for stable stacking
Toner Motor

Main Motor
Duplex Motor
Main Motor

Exit Motor
Fuser Motor

. Process

1. System Layout
1-4. Fuser Assy
Fusing Type : [Dual Lamp Heating, 750W/650W]
Heat Roller :[40 with 0.15 Crown ]
Pressure Roller : [50 electrically conductive]
Thermistor Temperature Detecting Sensor
non-contact thermistor 1EA, contact thermistor 2EA
Thermostat Overheat Protection Device
Fuser Bias : 300V on the P/R tube
Trouble
Open Heat Error

Temperature Control concept


80 below for 15 sec after power on.

Over Heat Error


(Fuser High Error)

225 over for 3 sec.

Low Heat Error


(Fuser Low Error)

10 below than target Temp. for 20 sec.

. Process

1. System Layout
1-5. LSU
LSU consists of LD(Laser Diode) and polygon motor
control. When the controller generate the printing signal
LD will turn on and Polygon motor starts.If the receiving
part in LSU detect the beam and then Hsync is
generated. When the rotation of polygon motor is
steady, it is time of LSU ready status for printing. If
either of two condition is not satisfied, LSU error is
expected.
Trouble

Polygon Motor Error

Hsync Error

Failure Analysis

No steady rotation of Polygon Motor

In spite of steady rotation of Polygon Motor,


No the generation of the Hsync signal

. Process

1. System Layout
1-6. Scanner( DADF)
Scanning Method: Color CCD
Scan speed : Mono 55/Color 45cpm@300*300
FCOT (first copy out time) : within 5sec
DADF Copy speed : simplex 55cpm(LTR)
duplex 36cpm(LTR)

. Process

1. System Layout
1-7. Toner Cartridge
Standard Toner : 23K life

. Process

1. System Layout
1-8. Finisher
Stacking Capacity : up to 500 sheets
Staple Capacity : 50 sheets
Staple Cartridge Capacity : 5,000 staples/cartridge

. Process

1. System Layout
1-9-1. Optional Tray ( SCF)
For customer convenience in managing paper
Capacity : 520 sheets

1-9-2. Optional Tray ( HCF)


For customer convenience in managing paper
Capacity : 2100 sheets

. Process

Review

. What is the function of paper feeding sensor ?


. Do you know life of Transfer Roller?
. Do you know the function of Thermistor
and Thermostat?

. Disassembly

Objectives

. Studying the method of disassemble parts


from a complete whole
. Comprehension of the function of each parts
. Understanding the basic structures of
major part

. Disassembly : FINISHER

(1) Pull the connector from the SET

(2) Pull the Finisher carefully from the SET


with pushing the latch

(1)

(2)
(3) Release the stacker from the Finisher
in the direction of arrow
(4) Use the latch to replace the staple unit

(3)

(4)

. Disassembly : DADF

(1)
(1) Remove the a dime screw, and disassemble the
cover in the indicated direction

(2)
(2) Pull the Scanner from the SET in the
direction of arrow

. Disassembly : Platen
(1) Remove the two dime screws, and
pull the stacker cover
(2) Remove the two 3X10 screws after
pulling the Cassette
(1)

(2)
(3) Open the front cover and remove the
two screws
(4) Remove the four screws (4X10)

(3)

(4)

(5) Remove the two pin locks and six


screws (4X10)
(6) Remove the three screws (4X10) and
unplug the four connectors

(5)

(6)

. Disassembly : FAX

Remove the two thumb screws, and pull the FAX from
the SET

. Disassembly : PBA (Main Board)

Unplug the connectors from the main board and remove 6 screws

. Disassembly : PBA (SMPS & Fuser Board)

(1) Remove the one screw


(2) Pull the SMPS and unplug the
connectors

(1)

(2)

(3) Remove two screws, and pull the


cover in the direction of arrow
(4) Remove the one screw, unplug the
connectors and pull the Fuser board

(3)

(4)

. Disassembly : Transfer Roller

Push the latch in the two directions and pull the Transfer Roller

. Disassembly : Fuser Assy

Remove the four thumb screws, and pull the Fuser Assy in the direction of arrow

. Disassembly : Exit Assy

(1)

(1) Remove the five 3X10 screws and the exit


cover

(2)

(2) Remove the four 3X10 screws and pull the Exit Assy
in the direction of arrow

. Disassembly : LSU

Remove the five screws (including one ground screw) and pull the LSU in the direction of arrow

. Disassembly : Drive-Exit Assy

2
1

(1) Pull the fan in the direction of arrow 1


(2) Remove the four 3X10 screws(yellow circled) and unplug the threw connector (blue circled) from the motors
(3) Pull the Drive-Exit Assy in the direction of arrow 2

. Disassembly : Drive-Main Assy

(1) Unplug the mold e-ring and pull the three clutch (see arrow 1)
(2) Remove the duct in the direction of arrow 2(outside direction) and unplug the four connectors
(blue circled: main 1,2 motor, dc motor, fan)
(3) Remove the seven 3X10 screws and pull the Drive-Main Assy in the direction of arrow 3(outside direction)

. Disassembly :MP Assy

(1) Remove the one 3X10 screw, and


release the one gear and press in the
yellow circle

(2) Remove the one 3X10 screw and


friction pad

(1)

(2)
(3) Remove the two 3X10 screws

(4) Release the MP Assy from the SET


in the direction of arrow (pull & up)

(3)

(4)

. Disassembly

Review

. To separate the LSU Unit, What should you do?

. Troubleshooting

Objectives

. Building ability to deal with various problems


raised in the field by reviewing troubleshooting
. Check the solution of each problem.
. Check the difference of each Jam.

. Troubleshooting : Double Feed Error


Sheet Guide Retard : JC63-00747A
MEA Unit-Roller PU : JC97-02259A

Double feeding occurs

MEA Unit-Cassette : JC97-02273A

Is there the Sheet Guide


Retard in the regular
position?

Yes

Is there any problem in


the MEA Unit-Roller
PU(Pick-up)?

Yes

NO

NO

Adjust the Sheet Guide Retard


to the regular position

Replace the MEA UnitRoller PU (Pick-up)

NG
Re-printing OK/NG?

Replace the MEA UnitCassette


OK

OK
End

End

. Troubleshooting :JAM0(Jam at Tray1)


Check where the jammed paper is
located

Leg-M_Act No Paper : JC61-01350A

MEA Unit-Roller PU : JC97-02259A

Photo Interrupter : 0604-001095

Leg-M_Act Ready DP : JC61-01435A

Clutch:

Motor DC-Main :

HVPS :

MEA Unit-Cassette : JC97-02273A

OK
Paper still inside the
Tray ?

NO

Check if the Photo Interrupter(Registration Sensor)


works or not

Pull out the tray and start the printing job with
Leg-M_Act No Paper on by lift upside.
Check if the MEA Unit-Roller PU is rolling or not

NO

OK
End

End

- You can make sure of it by actuating the Leg-M_Act


Ready DP. If it does not work, replace the HVPS.

OK

Check the Clutch and the Motor DC-Main


work or not. If needed, replace them.

Yes
Replace the MEA Unit-Cassette or the MEA
Unit-Roller PU

End

NO

Yes

Does the MEA UnitRoller PU rotate?

Check if any object or obstruction is on


the path before the forward roller. If any,
remove it or them.

OK
End

. Troubleshooting :JAM1(Registration Jam, Jam at Fuser)


Check where the jammed
paper is located

Lead edge of paper is


located between the LegM_Act Ready DP and LegM_Actuator Exit?

Leg-M_Act Ready DP : JC61-01435A

Leg-M_Actuator Exit : JC61-01384A

Photo Interrupter : 0604-001095

Photo Interrupter : 0604-001095

HVPS:

End

NO

Push the Leg-M-Act Ready DP


down, and check if it returns
back quickly.

NO

Replace the
Leg-M_Act
Ready DP

Yes
Yes
Check if any object or obstruct is
on the path. If any, remove it.
OK
End

Does the Photo


Interrupter
(registration sensor)
work properly?
Yes

NO

Replace HVPS

Check the Photo Interrupter (Exit


Sensor) works properly or not.

End

NO
Replace HVPS

End

. Troubleshooting : Document JAM


Check if there is Document
jam message regardless of
removing the document
form DADF tray

Yes

Either the Motor step-DADF or PBA SubDADF are defected. Replace ELA HOUDADF Sub Assy

NO
Error message is disappeared?
Check if driving unit works

NO
Yes

NO

Replace the PBA


Main-MFP

Replace MEA UNITHOLDER DADF RUBBER

Either the Motor-DADF or PBA Sub-DADF


are defected. Replace ELA HOU-DADF Sub
Assy

NO

Check if DADF is pulling


Document

Motor -DADF :

PBA Sub-DADF :

ELA HOU-DADF Sub :

MEA UNIT-HOLDER ADF RUBBER:

PBA Main-MFP :

End
Yes

. Troubleshooting : Over Heat Error (Fuser High Error)


ELA HOU-Fuser
Check how the LED is
displayed

Over Heat Error

Is the same LED


message shown

NO
OK

Turn off the printer and


wait for 5minute

Yes
Turn off the printer. Replace the
ELA HOU-Fuser

Turn on the printer


End
NO

Is the same LED


message shown
again?
Yes

Try to do print job

Turn off the printer. Replace the


ELA HOU-Fuser

End

. Troubleshooting : Low Heat Error (Fuser Low Error)


ELA HOU-Fuser
Check how the LED is
displayed

Low Heat Error

Is the same LED


message shown

NO
OK

Yes

Try to reboot

Turn off the printer. Replace the


ELA HOU-Fuser
Turn on the printer
End
NO

Is the same LED


message shown
again?
Yes

Try to do print job

Turn off the printer. Replace the


ELA HOU-Fuser

End

. Troubleshooting

Review

I. What is most frequently happened trouble?


II. Can you classifying each Paper Jam?
(Jam0, Jam1, Document Jam)
III. Do you have more question for troubleshooting?

IV. SCX-6555N series


Hardware

Agenda
I.
II.
III.
IV.

General Specification
Hardware Structure
Summary of Major Parts
Trouble Shooting

. General Specification

Objectives

I.

To make you aware of the


key specification points

. General Specification
Item
Major Function

SCX-6555N
Standard

Option

Copy Speed

Print Speed

Printing
Technology

- Copy
- Direct Print & N/W Print
- Direct Scan (USB)
- DADF
- HDD(80GB SATA)
N/W Scan
FAX
SCF (520 sheet )
HCF (2100 sheet)
Finisher with Stapler

Simplex Copy

Ext. Memory: 256MB


Stand: Short/Tall
55 cpm/Ltr, 53 cpm/A4

Duplex Copy

Up to 65% speed of simplex

Simplex Print

Up to 55 ppm/Ltr, 53 ppm/A4

Duplex Print

Up to 50 ipm/Ltr, 48 ipm/A4

Printing Method 4 Beam LASER Scanning Unit and


Electro-Photography
Photoconductive OPC
Materials
Developing SystemTwo Components Magnetic Brush
Fusing System

2 Halogen LAMP FUSER

Remark

OEK (Option Enable Key)


Smart DAA, Single LIU
Max. x3 Tray
Stapling: Portrait, Landscape
(Left-Top 1 position)
DDR2
UK Kentinental

. General Specification
Item

Main Processor
Device Memory
Physical
Interface

Power
Consumption
Machine Life

UI

SCX-6555N

HYPER3, ORION

Samsung Printing, MARVEL

256MB System Memory


80GB HDD
7 color TFT LCD (with TSP)

Option : 256MB (DIMM Slot 1EA)

Parallel IEEE1284

Not Support

IEEE 1394

Not Support

USB
Ethernet

Hi-Speed USB 2.0


1Gbit Ethernet

Wireless

Not Support

Operating / Standby / Low- 900W / 180W / 80W / 35W


Power / Sleep
Machine Life
Average Monthly Print
Volume

Remark

5 Years or 1,500,000 Pages


12,500 Pages

FCOT

- DADF Feed Roller : 250,000 P


- Pick-up Roller : 250,000P
- Transfer Roller : 125,000 P
- Fuser Unit : 250,000P
Normal / Low-Power / Sleep5 / 25 / 40 seconds

FPOT

Normal / Low-Power / Sleep8/ 25 / 40 seconds

800 x 480 dots SEC LCD

For Print / Scan / FW Upgrade

Max.1500W
which comes first

Etc. Life

FAX

Compatibility
Communication System
Modem Speed

ITU-T G3, Super G3


PSTN / PABX
33.6Kbps

@ Platen

. General Specification

Review

. What kind of functions are standard option in SCX-6555N?


.Is there any function for the user to copy many documents
automatically?

. Hardware Structure (Block Diagram)


BLOCK DIAGRAM

Main Block Diagram

. Hardware Structure

(Configuration)

Hardware Configuration

Operation Panel

Rear-Side View

Inner Connections

LIU

USB
HOST
LSU

DIMM

HVPS

HDD

SMPS

FDB

. Summary of Major Parts

Objectives

I.

Understanding the organization


and function of major parts

. Summary of Major Parts


1. Main PBA
Introduction
UI I F

SCANNER
LSU

HVPS
Cover
Open

FUSER

DADF
CI P5

LIU IF

EXIT

USB
HOST

CPU

BLDC
MTR

HYPER3
USB
DEVI CE

DEV

REGI

USB
HOST

CPU
MOTORS

ORI ON
Net wor k

PAPER
EMPTY
SIZE

DIMM

SPEAKER
FI NI SHER
DUPLEX

FLASH_ROM

SMPS

* MAIN Processor
(1) ORION2(ARM9 core)
- for MAIN SYSTEM BUS
(2) HYPER3(SEC, ARM 1020E)
- for Video Controller, Engine,
LSU
(3) CIP5 : Color Image Processor

SCF

HDD_IF

AIR
_TEMP

IF

* External Interface Ports


(1) USB
- 2.0 DEVICE 1
- 2.0 HOST 2
(2) N/W(Gigabit)
(3) RJ45 for telephone(with
Optional Fax Kit
(4) Finisher IF

. Summary of Major Parts


1. Main PBA
1.2. CPU ORION2 (88F5281)

. Summary of Major Parts


1. Main PBA
1.2. CPU HYPER3

. Summary of Major Parts


2. DADF Board
Duplex Automatic Document Feeder

Descriptions
A DADF board controls 2 stepping motors, 2 clutches, 1 solenoid,10 sensors By
using CPU(S3F443FX ) having 80MHz Core Frequency. A DADF board supports
customer to copy Max 100 sheets of documents automatically. In this reason,
SCX-6555N series has a DADF module in standard option. Also 6555Ns DADF
is serving up to 65% of Duplex speed. And this happens to make one more
paper path for high speed paper feeding.

. Summary of Major Parts

2.1. DADF Block Diagram

Descriptions

MPU: S3F443FX (Refer to the next page)


Motor Drive Block
- Unipolar Motor Driver IC(SLA7066M): Most
rollers are controlled by a SLA7066M motor drive.
- Bipolar Motor Driver IC(A3977): For Exit motor
Clock Generator(CY25814): SSCG converts crystal 12Mhz to 48MHz clock for MPU main clock.

. Summary of Major Parts


2.2. MPU (S3F443FX)
The S3F443FX has been developed by using the ARM7TDMI core, CMOS standard cell, and data path
compiler. The S3F443FX has been designed to support only Big Endian. Most of the on-chip function
blocks have been designed by using a HDL synthesizer. The S3F443FX has been fully verified in
SAMSUNG ASIC test environment including internal Qualification Assurance Process.

FEARUES

Memory system manager: 3 external memory


banks. (If the internal flash ROM is not used for a boot
code, nCS0 will be used for a boot ROM )
Operating Voltage Range: Core=1.8V ,I/O=2.73.6V
Operating Frequency Range: Up to 80MHz (CPU
core, SRAM, and Peripherals), up to 40MHz (Flash
ROM)
Built-in 256Kbyte (64K 32-bit) Flash memory
8K-bytes (2K 32-bit) internal SRAM for stack, data
memory, and/or code memory
One channel UART
Six 16-bit internal timers with 8-bit pre-scaler and
input Capture function
Power down mode: STOP and IDLE modes
One 8-bit basic timer and 3-bit watch-dog timer
Interrupt controller (Total of 21 interrupt sources
including 3 external sources )
Sixteen programmable I/O ports
One 8-Bit PWM
64-pin LQFP

. Summary of Major Parts


2.3. DADF Sensor Configuration
DADF Document Path

Document Paper Path


Simplex : 1->2->3->4->6
Duplex : 1->2->3->4->5->4->3->7->6

. Summary of Major Parts


3. OPE Board

800*480 color TFT LCD


CPU(S3C2413C): ARM9 Based 32bit RISC Processor.
Flash ROM(32MB): OP Operating program F/W
DDR2(64MB): System Program and Data Buffer
BLU : LED type / with TSP(Touch Screen Panel)

. Summary of Major Parts

3.1. OPE Board Block Diagram

. Summary of Major Parts


3.2. CPU (S3C2413)
KEY FEARUES

. Summary of Major Parts

. FAX Board

SPECIFICATIONS
LINE CONNECTION: PSTN or PABX (RJ-11)

Compatibility: ITU-T G3, Super G3


Communication System: PSTN/PABX
Modem Speed: 33.6Kbps
TX Speed: 3 sec
* Standard Resolution, MMR, 33,6Kbps
* Phase "C" by ITU-T No.1 Chart in Memory transmission with ECM
Scan Speed
Platen-> 2 sec / A4
ADF-> 5.5 sec / A4
* Scan time: 2 sec/A4 @ 203x98dpi
* Scan setup time : 3.5 sec
Receive Mode: Fax, TEL, ANS/FAX
Compression: MH/MR/MMR/JBIG/JPEG
ECM: Yes
Resolution Std: 203*98dpi
Fine: 203*196dpi
S.Fine: 203x392dpi, 300*300dpi, 406x392dpi
Contrast: Adsustable 5 levels
Fax Memory: 32MB (in HDD)

. Summary of Major Parts

1. FAX Board
Block Diagram

. Summary of Major Parts

2. FAX Board Types


Parallel VS Serial

DESCRIPTIONS

The FAX unit has a parallel and a serial type according to PSTN.
- How to connect a serial fax first.
1) Users can use fax by connecting line cord into Line RJ11.
2) 2nd phone can be used by 4 line cord.
- Parallel Fax
1) Users can use fax by connecting line cord into Line RJ11.
2) If an user want to use a 2nd phone, just connect to External RJ11.

. Summary of Major Parts


5. SMPS PBA

Descriptions

It supplies electric power to a Main


Board and other boards through a
Main Controller by +5V,+24V from
110V/220V power input. It has safety
protection modes for over current and
load.

SPECIFICATION

General Input/Output Voltage


1) AC 110V (90V ~ 135V)
2) AC 220V(180V ~ 270V)
3) Input Current: 3.214 [A] (rms)
4) Output Power: 192W/Max.270W
DC 5V:24W~30W(0.6A ~ 6.0A)
DC 24V: 168W~240W(0A ~ 10A)

. Summary of Major Parts


5.1. SMPS PBA
SMPS

24V(CON71-1,3,4): LSU,
OPE, HVPS, DEVE, etc use on
all other components except
below 24V powers.
24VM(CON71-7,9,10):
Make 24VS for units with
regard to safety like a fan.
24VO(CON71-13, 15):
Option (SCF, Finisher)
5V(CON 71-19, 21, 22, 25,
26): It is a source to make
all other power, 3.3V and
1.2V used in IC, CPU and etc.

. Summary of Major Parts

6. FDB PBA
FDB (FUSER DRIVE BOARD)

SPECIFICATION

General Input/Output Voltage


1) AC 110V (90V ~ 135V)
2) AC 220V(180V ~ 270V)
3) Output Power: 800[W]
(800[W]/100V~120V=8A)
(800[W]/220V~240V=4A)

Descriptions
FDB(FUSER DRIVE BOARD) is controlled by MCBs AC lamp control signal.
It can handle the FUSER Assy by providing AC voltage.

. Summary of Major Parts

7. HVPS PBA
HVPS (High Voltage Power Supply)
SPECIFICATION

General Input Voltage


1)DC 5V (4.75 ~ 5.25V)
2)DC 24V(21.6V27.6V)
General Output Voltage
1)MHV: -1200V3%
2)Fu-Bias: 220V5%
3)DEV:-500V3%
4)THV(+):1400V3%
5)THV(-):-1300V20%
6)DTS: -1800V3%

Descriptions

HVPS Part outputs the high voltage for THV(+),(-)/MHV/DEV/DTS/FU-BIAS


by DC 24V input and the output high voltage is provided into OPC Cartridge
and Transfer Roller. It helps transfer toner to media well.

. Summary of Major Parts

8. SCF / HCF
Description
A SCF PBA is a option cassette controlling in SCX6555N. Max. 3 cassettes are connected on a purpose
of feeding paper. It consists one controller(S3F443FX)
and two motor drive IC to control feeding timing
through Uart communication with a Main controller.
This PBA is also used in HCF. Key funtion is same with
SCF and HCF & SCF can be able to be composed
together.

Feeding Control

POWER

+24V Power

3.3V

POWER

+3.3V Power

GND

POWER

Signal Ground

TxD

OUT

Data Transmission

RxD

IN

Data Receive

nBUSY

OUT

LOW

SCF TxD Line Busy

nCMDREQ

OUT

LOW

Command Request

Reserved1

I/O

LOW

Reserved

Reserved2

I/O

LOW

Reserved

1'st S
CF

24V

CF

1'st S

Remark
s

2'nd SCF

Description

F
HC

Active Level

Direction

SC

Signal Name

3 'r d

No.

The following example shows the


order to select SCF.
Example)
- Event with 2nd SCF operating:
2nd SCF -> 1st SCF -> 3rd SCF
- Event with 3rd SCF operating:
3rd SCF -> 2nd SCF -> 1st SCF
-Event with 1st SCF operating:
1nd SCF -> 3st SCF -> 2rd SCF

. Summary of Major Parts

9. Finisher
Description
A Finisher PBA is a Finisher controlling
in SCX-6555N for option. It also
consists one controller(S3F443FX),
two motor drive IC and LPEC1 for
expandable I/O IC to control a finisher
through Uart communication with a
Main controller.

. Summary of Major Parts

0. Main Sensor Units


SCX-6555N
Configuration of Sensors

DESCRIPTION

Bin Full Sensor


:Check overflowing of Paper on
Stacker
Regi Sensor
:Two Regi Sensor for checking
precise paper position
Exit Sensor
:Check paper position on Fuser
Duplex Jam
:Check paper position on Duplex
path1
Paper Empty Sensor
:Check Paper empty on a cassette
Duplex Ready
:Check paper ready on Duplex
path
Cassette Detect
:Check cassette insertion
Paper Limit
:Check raising paper up to feeding
position
Paper Low Sensor
:Check the number of paper below
100 pages
SCF Feed
:Check where a paper feeding path
SCF Door Open Sensor
:Check SCF door open
MPF Empty Sensor
:Check paper empty on MPF

. Summary of Major Parts

0.1. Main Sensor Units

Troubleshooting Tips

All Sensors could be checked on the Diagnostics mode.


However you can also check the defectiveness with a normal controller. Here are some tips
for troubleshooting.
- To check Defectiveness of a sensor.

Each sensor should be measured with a normal main controller as following as shown.
Bin Full Sensor : To check full of paper on stacker
Regi Sensors
:The position of two Regi Sensors are tiny different for top margin of the
paper fed on path.
Exit Sensor : To check paper jam on fuser.
Duplex Jam : To check paper jam on Duplex path.
Duplex Ready : To check Paper edge for developing timing.
Paper Empty Sensor : To check paper empty on a cassette.
Cassette Detect : To check a tray inserted on.
Paper Limit : To check paper up limit.
Paper Low Sensor : To check the number of paper below 100 pages
SCF Feed(SCF PBA): To check the top margin of a paper.
SCF Door Open Sensor(SCF PBA): To check side door of SCF.
MPF Empty Sensor : To check MPF paper empty.

. Summary of Major Parts

1. Miscellaneous
POWER SAVER
- LOW POWER mode : 15min(default) , MCB controls FUSERs temp so that
power consumtion could be lower than STANDBY.
- SLEEP mode : 45min(30min after LOW POWER), machine provides
minimum power.(LCD,FANS and FUSER are offed)
* USER can change default time(up to 120min)
- OFF mode : controlled by button in UI panel.
Almost every electrical device is turned off(under 1W)

. Troubleshooting

Objectives

I.

To give some solutions with trouble

. Troubleshooting
1. No Power
Engine isnt warming up
& LCD does not display
anything on.

Check whether
the LED on Main
PBA is flickered on
(+5V Check)

OFF - +5V N.G

N.G

Check +5V
ON SMPS

Replace
Main PBA

O.K
ON/BLINK - +5V O.K

Each Check +24V


On Main PBA

N.G

Each Check +24V


ON SMPS

O.K

O.K

Check +3.3V

O.K

N.G

Replace
Main PBA
Replace
SUB PBA

Replace
SMPS

N.G

Replace
SMPS
Replace
Main PBA

. Troubleshooting
2. No Display on LCD
Engine is warming up properly
but LCD does not display anything on.

Check +24V
On OP PBA

O.K

Check the BLU


Harness on
OP PBA

O.K

Replace
OP PBA
or
LCD

N.G

Check Connecting
Harness between
OP & MAIN PBA

O.K

Check +24V
On MAIN PBA

N.G
N.G

Connect
Harness

O.K

Replace
OP PBA
Replace
MAIN PBA
or
SMPS

. Troubleshooting
3. LSU Error

LSU error massage is displayed

Check LSU_5V/24VS
with side cover closed

O.K

N.G

Check 5V/24VM
on Main PBA

N.G

Replace
MAIN PBA
or
SMPS

O.K

Replace LSU
Reinstall
Developer

N.G

Replace
OPC

. Troubleshooting
4. Cover Open
The cover open massage displays on even
when the print cover is closed.

Is the Hook lever Ok?

N.G

Replace
Side Cover

O.K

Check Micro Switch

N.G

Replace
Micro Switch

O.K

Replace
Main PBA

. Troubleshooting
5. Fuser Error
Low Heat Error is displayed on LCD

Wire connections
between FDB and
other devices are
all correct?

N.G

Make wire connections


to be completed

O.K

Replace
FDB PBA
Check resistance
AC connector
below 10ohm

Replace
MCB PBA

O.K

Replace
FUSER

N.G

Go to Cover
Open Session

O.K

N.G

In FDB PBA
Check
Lamp 1 sig(con. No. 2)
Relay On sig(con no.5)

N.G

O.K

IN FDB PBA
Check 24V
(in 6pin connector
No1)

. Troubleshooting

Review

. Do you have any question for troubleshooting?

V. SCX-6555N series
CRU

Agenda
I.

General Specification

II.

Process

III.

Troubleshooting

IV.

Block Diagrm

. General Specification

Objectives

. Understanding the general specifications of


CRU of SCX-6555N
. Comprehension of the feature of
major elements

. General Specification

Overall Spec.
Feature

Drum Cartridge

Toner Cartridge

Size(WxDxH)

108x110x356mm

81x211x351mm

Weight(Net)

2.0 kg

1.1 kg

Capacity

80K

23K

Amounit of Developer/Toner

Developer 300g

Toner 680g

Development Method

2 component magnetic brush system

. General Specification

Drum Cartridge
Drum Type
Coated Type

30 Organic Photo Conductor (OPC)


UCL (Under Coated Layer)

Developer Roller

25 Magnetic Roller

Charger Type

Charge Roller

Charger Roller Cleaner

Urethane Foam Cleaning Roller

OPC Cleaning type

Counter Blade Cleaning (Rubber Blade)

Developer

Carrier + Toner (300 g)

CRUM

SCRUM Type

. General Specification

Toner Cartridge
Toner Supply Type

Urethane Feed Roller

Toner Type

Non Magnetic Pulverized Toner

Paddle

Two Paddles + Film Type

Waste Toner

With Waste Toner Bottle

CRUM

SCRUM Type

. General Specification

Review

. What is the development method of CRU of SCX-6555N ?

. Process

Objectives

. Understanding the basic structures and


operating principle of each parts
. Studying the printing process
and electro-photographic process
. Comprehension of System Layout

. Process
Drum Cartridge Layout
Cleaning
Roller

Charge
Roller
Auger

Magnetic
Roller
Mixer
Mixing
Screw

OPC

. Process
Toner Cartridge Layout

WTB

Toner Feed
Roller

Paddle A
Paddle B

. Process
Toner Cartridge and Drum Cartridge

. Process

1. Electro-photographic Process

. Process

2. System Specification
2-1. OPC Section

OPC Type : UCL Type (30)


Life : 80K Pages (in accordance with simplex mode)
V0 = -610 (V)
VL = -100 (V)
Process Speed : 345 mm/sec (Letter 55 PPM)

2-2. Development Section


Development Roller : Magnetic Roller with Sleeve (25)
Development Method : Non magnetic Two Component Type
Carrier(Ferrite Type) + Toner(Non magnetic Pulverized Toner) : 300 g
Vbias = -480 (V)
Speed (vs OPC) 1: 2

. Process

3. System Specification
3-3. Mixer Section
Type : Mixer + Mixing Screw Type
High Speed Mixing type
Roll of Mixer :
1) Circulation of Developer
2) Supply Developer to Magnetic Roller

3-4. Charger Section

Type : Charge Roller Type (14)


Cleaning Method : Urethane Cleaning Roller (Contact Type)
MHV : -1260 (V)
Pressure Type : Two Spring (End of Roller Shaft)

. Process

3. System Specification
3-5. Toner Cartridge Section

Toner Type : Non magnetic Pulverized Toner (680 g)


Life : 23K (in accordance with ISO 19752 Pattern)
Supply Type : Urethane Feed Roller
Supply Method : DC Motor by Pulse control

3-6. CRUM Section


Type : SCRUM Type
Control Method : Modular Jack Type
Function :
1) Interface with machine and cartridge
2) Storage (Cartridge Informationetc)

. Process

Review

. What is the function of SCRUM ?


. Do you know life of OPC ?
. Do you know life of toner cartridge ?

. Troubleshooting

Objectives

. Building ability to deal with various problems


raised in the field by reviewing troubleshooting
. Check the solution of each problem.

. Troubleshooting
Error
Vertical Black Line and Black Band
[Description ] 1. Straight thin black vertical line occurs in the printing.
2. Dark black vertical band occur in the printing.

[Wrong Part] 1. Cleaning blade


2. Charge roller

[Check and
Cause]

[Solution]

[Etc]

1. Damaged cleaning blade in the drum cartridge


2. Contamination of the charge roller in the drum cartridge

1. If causes 1 and 2 occur in the drum Cartridge, replace the


drum cartridge and try again to print out.

. Troubleshooting
Error
Vertical White Line
[Description ] White vertical voids in the image.
[Wrong Part]
[Check and
Cause]

[Solution]

1. LSU
2. Drum Cartridge
1. Foreign matter stuck onto the window of internal lenses of LSU mirror.
2. Foreign matter or toner particles between the magnetic roller and
doctor blade.
3. It may occur when Burr and foreign substances are on the window of
the drum cartridge frame.
4. If the fuser is defective, voids occur periodically at the top of a black
image.
1. Foreign matter stuck onto the window : Clean the LSU window with
recommended cleaner(IPA) Clean the window with a clean cotton swab.
2. Foreign matter in the LSU : Open the cover of LSU and clean with a
cotton swab on the surface of the reflex mirror.
3. No 3. : Remove the foreign matter and burr of the exposure window.
(the drum cartridge frame)
4. No. 4. : Open the right cover and check ribs that corresponds to the
position of the voids. Remove if found.
5. If the problems are not solved, replace the drum cartridge.

. Troubleshooting
Error
Light Image
[Description ] 1. The printed image is light, with no ghost.
[Wrong Part] 1.
2.

Toner Cartridge
HVPS

[Check and
Cause]

1. The state of low toner in drum cartridge when the toner of


toner cartridge is almost consumed.
2. Bad contact caused by the toner stains between the high
voltage
terminal in the HVPS and the one in the set.
3. Abnormal output from the HVPS.
4. Bad contact the dev bias in drum cartrige.

[Solution]

1. Replace the toner cartridge and try to print out.


2. Clean up the contaminated area of contact terminal by the
toner.
3. Replace the HVPS
4. Replace the drum cartridge.

. Troubleshooting
Error
Dark Image or black
[Description ] The printed image is dark or black.
[Wrong Part] 1. HVPS
[Check and
Cause]

1. No charge voltage in the HVPS board.


2. Charge voltage is not turned on due to the bad
contacts between power supply in the side of the
drum cartridge and charge terminal of HVPS. (ex.
Disconnection, Contamination)

[Solution]

1. Clean the high voltage charge terminal.


2. Check the state of the connector which connects the
engine board and
HVPS.
3. Replace the HVPS if not solved by the above
direction 1 and 2.

. Troubleshooting
Error
Background
[Description ] Light dark background appears in whole area of the printing.
[Wrong Part]
[Check and
Cause]

[Solution]

1. HVPS
2. Low Q/M of developer (High T/C of developer)
1. Does recycle paper be used?
2. The life of the developer(carrier+toner)
3. Is the HVPS normal?

1. The Drum cartridge is basically designed to print 60K sheets with


simplex mode. If it prints more than 60K sheets, replace the drum.
2. The drum cartridge is not guaranteed if using recycle paper.
3. Replace the drum cartridge when the life of it has been ended.
4. Replace the HVPS.
5. If the problem is still not solved, replace the drum cartridge.

. Troubleshooting
Error
Toner Supply Error
[Description ] The poor supply of toner in the printing.
[Wrong Part]
[Check and
Cause]

[Solution]

1. Toner feed roller


2. Toner supply DC motor
1. The state of rotation of toner feed roller
2. Is the toner supply motor normal?

1. Replace the toner cartridge.


2. Replace the toner supply motor.

. Troubleshooting

Review

. What is most frequently happened trouble?


. Can you classifying dark image or black ?
. Are you familiar with Printing Quality Problems?
. Do you have more question for troubleshooting?

. Block Diagram
[ Descripition]

Vertical Black Line and Vertical Black Band

1. Straight thin black vertical line occurs in the printing.


2. Dark black vertical band occur in the printing.
[ Wrong Part ]
1. Cleaning blade
2. Charge roller

Check where vertical black line or vertical


black band is located.

Damaged cleaning
blade in the drum
cartridge .

NO

Contamination of the
charge roller in the
drum cartridge.

YES

YES

Replace the drum cartridge and

Replace the drum cartridge and try

try again to print out.

again to print out.


YES

YES

End

End

. Block Diagram
Vertical White Line
Check where vertical white line is located.

Foreign matter stuck


onto the window of
internal lenses of LSU
mirror.

[ Descripition]

[ Wrong Part ]

White vertical voids in the image.

1. LSU
2. Drum Cartridge

YES

Clean the LSU window with recommended


cleaner(IPA) Clean the window with a clean
cotton swab.

NO
YES

Foreign matter or toner


particles between the
magnetic roller and doctor

Replace the drum cartridge and try again to


print out.

blade

NO
YES

It may occur when Burr


and foreign substances
are on the window of
the drum cartridge
frame.

Remove the foreign matter and burr of the


exposure window. (the drum cartridge
frame)

NO
If the fuser is defective,
voids occur periodically at
the top of a black image.

If the problems are not solved,


replace the drum cartridge.

YES

Open the right cover and check ribs that


corresponds to the position of the voids.
Remove if found.

. Block Diagram
Light Image

[ Descripition]

[ Wrong Part ]

The printed image is light, with no ghost.

1. Toner Cartridge
2. HVPS

Check the state of light image.

The state of low toner in


drum cartridge when the
toner of toner cartridge is
almost consumed.

YES

Replace the toner cartridge.

NO

Bad contact caused by the


toner stains between the
high voltage terminal in the
HVPS and the one in the set.

YES

Clean up the contaminated area of


contact terminal by the toner.

NO
Abnormal output from
the HVPS.

YES

Replace the HVPS.

NO

Bad contact the dev


bias in drum cartrige.

YES

Replace the drum cartridge.

. Block Diagram
Dark Image or Black Image

Check the state of Black image.

[ Descripition]

[ Wrong Part ]

The printed image is dark or black.

1. HVPS

YES, the state of connector is not good.


Check the state of the
connector which
connects the engine
board and

Re-connect connector of the


engine board and HVPS.

HVPS
NO

YES, No charge voltage in the HVPS board


Check the charge
voltage output of HVPS

Replace the HVPS.

NO

Charge voltage is not


turned because of
contamination between
power supply in the side
of the drum cartridge
and charge terminal of
HVPS.

YES

Clean the high voltage


charge terminal.

. Block Diagram
[ Descripition]

Background

Light dark background appears in whole area of the printing.


Check the state of background

[ Wrong Part ]
1. HVPS
2. Low Q/M of developer (High T/C of developer)
YES

Does recycle
paper be used?

The drum cartridge is not


guaranteed if using recycle paper.

NO
YES, the voltage output is not good in the HVPS board.
Check the voltage
output of HVPS

NO

The life of the


developer
(carrier + toner)

Replace the HVPS.

YES, the life of it has been ended

The Drum cartridge is basically


designed to print 60K sheets with
simplex mode. If it prints more
than 60K sheets, a background
can be occurred. Replace the
drum cartridge when the life of it
has been ended.

. Block Diagram
[ Descripition]

Toner Supply Error

The poor supply of toner in the printing.


[ Wrong Part ]

Check the toner supply error.

1. Toner feed roller


2. Toner supply DC motor
YES, the rotation of feed roller is not good.

The state of rotation of


toner feed roller in the
toner cartridge.

NO

Is the toner supply


motor normal?

NO(abnormal)

Replace the toner supply motor.

Replace the toner cartridge.

VI. SCX-6555N series


Firmware

Agenda
I.
II.
III.
IV.

General Specification
Feature Window
System Configuration
Window
Firmware upgrade

. General Specification

Objectives

I.

To make you aware of the


key specification points

II.

To show you how to access


functions

. General Specification

Hard Buttons
Job Status

Interrupt

Current Job,
Completed Job,
Active Notice
Machine Status,
Admin Setting
Entering into Interrupt mode

Stop

Stop/pause scanning and printing

Power Saver

Enter/Exit power save mode

M/C Setup

Soft Buttons
Copy

Copy Feature

FaxFax Feature
ScanScan to Email,
NetScan,
Scan to Server
Stored DocumentStored Job List
USBScanToUSB, DirectPrint
SmarThru WorkflowSolution Feature

. Feature Window

Objectives

I.

To make you comprehend


window items

II.

To show you how to use


SCX - 6345

. Feature Window
Feature
Copy

* Special Copy :
ID Copy, N-Up, Poster Copy,
Clone Copy, Book Copy,Booklet,
Covers,Transparencies

Fax

* Advanced Fax:
-Delay Send, Priority Send,
-Polling, and Mail Box
-Manual Transmission/Receiving
-Automatic redialing
-Secure Fax Receive

Scan to Email

* Address :
From, To, Cc, Bcc, Subject, and
Message

NetScan

Scan to Server

USB

ScanToUSB ( pdf, tiff )


USB Format
USB Print
( Tiff, Bmp, Txt, Jpg, prn, pdf )

Additional Info.
-

* Fax number input :


Via keypad,
Via Address book (Individual, Group)

* General precondition : SMTP server setting


* Email address input:
Via Keyboard,
Via Address Book (Local, Global)
* Login Procedure :
Login -> Application select -> Change scan
options -> Job Start
* Available Server list
-SMB
-FTP
-User can choose maximally 5 servers among
the list

. Feature Window
Window Structure
Status Area
Home Button
Tabs Basic, Advanced, Image

Copy

. Feature Window
Window for accessing to stored job
Job List Public, Secured
Job Action Detail, Edit, Delete, Delete All and Print

Stored Documents

. Feature Window
Window for accessing to job and system state
Job List Current Job, Completed Job
Job Action Detail, Delete, Hold, Promote
System List Active Notice

Job Status Window

. Feature Window
Window for USB memory Stick
USB Format
USB Print
Scan To USB

Job Status Window

. Feature Window

Objectives
I.

To make you comprehend


tech mode window items

II.

To show you how to access


tech mode

. Feature Window
Tech Mode Window Structure
Status Area
Home Button
Tabs Information, Fault Counters, Test Routines

Tech Mode Window

. Feature Window
Feature
Information

* General
- Machine Serial Number, Network IP Address, Images since last call

* HFSI
- Roller Life Page Counter, Rubber Pad Life Page Counter etc.
* Software Version
- Finisher, Set Version, User Interface, Network Controller, Tray Firmware
* Usage Counters
- Impressions, Sheets etc.
Fault Counters

* Fault Log
- Toner Empty DADF Duplex Feeding Jam, Tray 1 Mismatch etc.

* Fault Counters
- Feeder, Fuser, Motor Fan, LSU, Option Interface, CRU, Finisher, etc.

Test Routines

* Copier
- NVM Read/Write, NVM Initialization, Engine/DADF Test Routines

* Fax

- NVM Read/Write, NVM Initialization, Fax Routines, Protocol Report

* Network

- NVM Initialization

* Other

- Print Test Pattern Shading Test, Scan Edge Test, Memory Clear, Print
Report, OEK S/N Sync.

Additional Info.

. Feature Window
Login window for accessing to tech mode
Step 1: Press 3*4 key(1, 2, 3) simultaneously
Step 2: Enter password(1934)
Step 3: Press OK button

Tech Mode Login Window

. System Configuration Window

Objectives

I.

To make you easily


configure system setting

II.

To show you how to identify


system information

. System Configuration Window


Window for administrator
General
Setup
Print/Report

Admin Setting Window

. System Configuration Window


Tray Interaction
Window for paper installation
Check Current Setting
Change Setting Change Paper Size, Change Paper Type

Tray confirmation Window

. . Firmware upgrade

Objectives
I.

To inform you how to upgrade


firmware

. . Firmware upgrade
The method for firmware upgrade
Step 1: Delete all current jobs from Job Status window
Step 2: Connect USB cable in the machine (idle state)
Step 3: Send firmware file( *.hd )

Firmware Upgrade Window

Review

Copy >
Basic Tab >
Original Size >
More

Copy >
Basic Tab >
Output >
More

Copy >
Basic Tab >
Reduce/Enlarge
> More

Copy >
Basic Tab >
Duplex >
More

Copy >
Advanced Tab >

Copy >
Advanced Tab >
Book Copy

Copy >
Advanced Tab >
Transparencies

Copy >
Advanced Tab >

Transparencies
>
Blank Sheet

Copy >
Image Tab >
Erase Edge>
Hole Punch
Erase

Copy >
Image Tab >

Erase
Background

Fax >
Basic Tab >
Add No>
Inputting digits

Fax >
Basic Tab >
Address
Individual

Fax >
Basic Tab >

Address
Individual >
New

Fax >
Basic Tab >
Address
Individual >
Search

Fax >
Basic Tab >

Address Group>

Fax >
Basic Tab >
Address Group>
New

Fax >
Basic Tab >

Address Group>
New>
Add

Fax >
Advanced Tab >

Fax >
Advanced Tab >
Delay Send >
On

Fax >
Advanced Tab >
Polling > Delay
Poll From
Remote

Fax >
Image Tab >

Fax >
Image Tab >
Darkness

Home >
Scan to Network
>
At
Authentication
mode is ON

Home > Scan to


Network >

Home >
Scan to Network
>
Scan to Email
> Basic Tab

Home > Scan to


Network > Scan
to Email > Email Keyboard

Home >
Scan to Network
>
Scan to Email>
Address
Local

Home > Scan to


Network >
Scan to Email>
Address Local>
Search

Home >
Scan to Network
>
Scan to Email>
Log Out

Home >
Scan to Network
>
Scan to Email>
Advanced Tab

Home >
Scan to Network
>
Scan to Email>
Image Tab

Home >
Scan to Network
>
Scan to Email>
Output Tab

Home >
Scan to Network
>
NetScan>

Home >
Scan to Network
>
NetScan >
After Login

Home >
Scan to Network
>
Scan to Server>
Basic Tab>
Select Servers

M/C Setup>
Machine Status>
Supplies Life

M/C Setup>
Machine Status>
Machine Info

M/C Setup>
Machine Status>
Machine Info >
Print/Report

M/C Setup>
Admin Setting>
Login

M/C Setup>
Admin Setting>
General Tab>
Date & Time

M/C Setup>
Admin Setting>
General Tab>
Tray Management

M/C Setup>
Admin Setting>
Setup Tab>
Fax Setup

M/C Setup>
Admin Setting>
Setup Tab>
Fax Setup >
Secure Receive

M/C Setup>
Admin Setting>
Print/Report
Tab>

. . Diagnostics

Objectives
I.

To inform you diagnostics

Enter Diagnostics Mode

Press 1,2,3 altogether


Input 1934 when login window is displayed

Exit Diagnostis Mode

Press Home button to exit.

Reset counter clears counters since last diagnostics service

Diagnostics>
Information>
General

Diagnostics>
Information>
HFSI

Diagnostics>
Information>
HFSI > Reset

Diagnostics>
Information>
HFSI > Edit

HFSI : High Frequency Service Items

DADF Roller Life Page


DADF Rubber Pad Life Page
T1 P-up Roll Life Page
Retard Roll Life Page
T2 P-up Roll Life Page
T3 P-up Roll Life Page
T4 P-up Roll Life Page
Bypass Rubber Pad Life page
Transfer Roll Life Page
Fuser Roll Life Page
Fuser Unit Life page
Heat Roll Life Page
Pressure Roll Life Page

Diagnostics>
Information>
Software
Version

Main Controller
Image Output Terminal
User Interface
Network Controller
Document Feeder
Tray 2 Firmware
Tray 3 Firmware
Tray 4 Firmware

Diagnostics>
Information>
Usage Counters

Total Impressions
Black Impressions
Black Copied Impressions
Black Printed Impressions
Sheets
Copied Sheets
Black Copied Sheets
Printed Sheets
Black Printed Sheets
2 Sided Sheets
Copied 2 Sided Sheets
Black Copied 2 Sided Sheets
Printed 2 Sided Sheets
Black Printed 2 Sided Sheets

Fax Images Received


Images Sent
Server Fax Images Sent
Network Scanning Images Sent
Email Images Sent
Maintenance Impressions
Black Maintenance Impressions
Known Jams in the IOT
Known Jams in Finishing Device(s)
Attempted Sheet Feeds from Internal
trays
Actual sheet feeds from Internal trays
Normal Level Power On Hours
Power Save Hours
Attempted Original Sheet Feeds in the
DADF

Diagnostics>
Fault Counters>
Fault Log

Diagnostics>
Fault Counters>
Fault Log >
Clear All

Diagnostics>
Fault History>
Faul t
Count er s

01 Feeder
02 Fuser
03 Motor Fan
04 LSU
05 Option Interface
06 CRU
07 Finisher
08 DADF

09 FDI
10 Controller
11 Scanner
12 Mismatch Type
13 Network
14 Cloning
18 Memory State
21 Tray
24 MSOK

Diagnostics>
Fault History >
Faul t
Count er s
> Detail

Diagnostics>
Test Routines>
Copi er

Diagnostics>
Test Routines>
Copi er >
NVM
Read/ Wr i t e

Diagnostics>
Test Routines>
Copi er >
NVM
Read/ Wr i t e >
Edi t

Diagnostics>
Test Routines>
Copi er >
NVM
I ni t i al i ze

Diagnostics>
Test Routines>
Copi er >
NVM
I ni t i al i ze >
I ni t i al i ze

Diagnostics>
Test Routines>
Copi er >
Engi ne/ DADF
Tes t Rout i ne

Diagnostics>
Test Routines>
Copi er >
Engi ne/ DADF
Tes t Rout i ne

Diagnostics>
Test Routines>
Fax

Diagnostics>
Test Routines>
Fax >
NVM
Read/ Wr i t e

Diagnostics>
Test Routines>
Fax >
NVM
Read/ Wr i t e >
Edi t

Diagnostics>
Test Routines>
Fax >
NVM
I ni t i al i ze

Diagnostics>
Test Routines>
Fax >
NVM
I ni t i al i ze >
Conf i r mat i on

Diagnostics>
Test Routines>
Fax >
Pr ot ocol
Repor t

Diagnostics>
Test Routines>
Fax >
Fax Rout i nes

Diagnostics>
Test Routines>
Net wor k

Diagnostics>
Test Routines>
Net wor k >
NVM
I ni t i al i ze

Diagnostics>
Test Routines>
Ot her

Diagnostics>
Test Routines>
Ot her >
Tes t Pat t er n

Diagnostics>
Test Routines>
Ot her >
Shadi ng Tes t

Diagnostics>
Test Routines>
Ot her >
Scan Edge
Tes t

Diagnostics>
Test Routines>
Ot her >
Memor y Cl ear

When select memory clear, user can select the country

Diagnostics>
Test Routines>
Ot her >
Pr i nt Repor t

Diagnostics>
Test Routines>
Ot her >
Res et Admi n
Pas s wor d

Reset Admin Setup Password

Q&A

. . Memory Map

Objectives
I.

To know the memory map of


the SCX-6355

R us hmo re_S E C NOR F las h


R O M M emo ry M ap

NOR Flash
ROM Memory
Map ( 32M )

NOR F las h M AP

0xFFFFFFFF

8MB OS and Kernel + NIC

EEPROM Map
0xFF800000

32M byte
24MB

0xFE000000

Emul&Font Area

Rus hmore S EC M emory M ap of D RAM

RAM Memory
Map

0x00000000
14M

0x00E 00000

OS and Kernel

11M

Emulation
& Font

7M

ENP Nic

0x01900000
0x02000000
16M

Fax RC V Area

4M

System Control Area

0x03500000

Printer Area
75M

0x08000000

128MB

The end

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