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San Mateo, CA 94401 650-###-#### HM 415-###-#### CELL ..@att.net

EXECUTIVE SALES MANAGER

Results driven, team oriented Executive Sales Manager with over 28 years in sales and marketing of
services with expertise in all aspects of international freight forwarding, global logistics customs
brokerage, domestic sales, and 3PL. Excellent leadership, analytical, interpersonal and communication
skills. Effective in customer resolutions and problem solving. Experience in functional supervision and
training of sales and service personnel. Proficient in internet, windows-based applications, MS Word,
Excel, PowerPoint, Oneview, GoldMind, Concur, Salesforce Premium, and Apple applications.

Areas of Expertise
Sales Management Business Development Domestic and International Sales and Travel
Competitive Marketing Planning Revenue Growth Business to Business Sales Training and
Teambuilding Customer Relationship Management Sales Strategy Performance Management
Contract Negotiations Executive Presentations Consultative Selling Territorial Development
Project Management Key Account Management and Retention
DSV Air & Sea, South San Francisco, CA 03/2009 -10/2014
Division of DSV Global Transport and Logistics, a global supplier of transport and logistics solutions.
Executive Sales Manager - Managed existing global customers, and gained new global customers at
high-end executive and decision making levels for the Northern California and Nevada Regions of the US.
Sold all aspects of 3PL customs brokerage, ocean-air, import-export and domestic road services. Solely
responsible for generating sales leads, initiating contacts, collecting rates, preparing bids, and
submitting and presenting proposals to senior company executives. Developed and built lasting
relationships at all management levels. Assisted with the hiring and training of a customer service rep
for key accounts. Managed relationships with key individuals both internationally and domestically to
ensure excellent customer service. Provided details of EDI and track and trace systems to clients.
Key Achievements:
Met and exceeded annual sales figures for the Northern California and Nevada Regions.
Instrumental in closing two of the top global accounts for the South San Francisco branch.
Directly oversaw and coached two sales reps for two years that helped increase sales revenue.
Closed a large, 3PL business for a Spain chemical company.
Agility Logistics, Brisbane, CA 10/2004 - 03/2009
One of the worlds largest integrated logistic providers.
Business Development Manager - Solely responsible for generating sales leads, and submitting and
presenting proposals to senior company executives. Companies included Apple, Lincoln Electronics,
Monster Cable, KLA-Tencor, and Speck Products. Initiated contacts, collected rates and prepared bids.
Provided details of EDI and track and trace systems to clients. Assisted with the hiring and training of
customer service reps for key accounts.

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Key Achievements:
Ensured excellent customer service by managing relationships with key domestic and
international companies.
Successfully intermediated and resolved employee complaints with management.
Developed and implemented complex technical white glove special services for high-profile
electronics company.
Hellman Worldwide Logistics, South San Francisco, CA 02/1993 - 07/2004
A leading global logistics provider.
Sales Manager - Responsible for developing new accounts and increasing revenues of existing customer
base. Negotiated rates and generated customized proposals. Hosted international clients and business
partners. Initiated national account strategies and coordinated customs clearance and distribution
activities.
Key Achievements:
Formed branchs first customs brokerage department that included hiring of licensed customs
broker and creation of policies and procedures.
Coordinated worldwide logistics services through Asia to enhance development of new business
and to strengthen relationships with customers suppliers.
Trained and coached account service and sales reps that helped increase revenue.
Participated in implementing ISO 9000 program.
Daher America, Inc., South San Francisco, CA 04/1986 - 02/1993
A transportation service in the freight forwarding of commodities by sea, air and land.
Senior Sales Representative - Responsible for developing and establishing new domestic and
international customers. Provided operational and administrative account services. Represented Daher
America at company trade shows.
Account Representative 04/1986 - Served as Account Manager for large commercial accounts.
Interacted with US Customs Service, FDA, USDA and other government agencies.
Key Achievements:
Prepared billings for moving companies, administering over 120 files per month.
Promoted to Account Executive.

Awards / Education

Top Sales Revenue Award, Hellman Worldwide Logistics, South San Francisco CA
Top Sales Revenue Award, Daher America, South San Francisco, CA
Business Administration studies, College of San Mateo, San Mateo, CA / Skyline College, San
Bruno, CA

References available upon request.