Professional Documents
Culture Documents
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1. Gender
1. Male
2. Female
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1. Upto 30
2. 31 40
3. 41- 50
4. 51 and above
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3. Marital Status
1.Married
2. Unmarried
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4. Literacy Level
1. Upto HSC
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2. Diploma/ ITI
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3. U.G Degree
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3. P.G Degree
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4. Professional Degree [
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1. Upto 1.00,000
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2. 1,00,001-2,00,000 [
3. 2,00,001-3,00,000 [
4. 3,00,001 and above [
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1. Yes
2. No
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8. How did you conceive the business idea for selling fruits and vegetables?
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14. Have you suffered from loss in your business in the past years?
1 Yes
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2 No
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15. If Yes, What was the reason for such loss?
1 Increase of operating Expenses
2 Decline of Sales
3 Decline in price
4 Heavy Competition
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19. What type of relationship / contact that you maintain with your neighboring shops?
1. Amicable Relationship
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2. No Relationship
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20. Do you purchase from your neighbouring shops in emergency times?
1. Yes
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2. No
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21. What is the major problem in the credit purchase?
1. Shorter credit period
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2. Strict terms & conditions
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22. Who are your regular customers?
1. Monthly salary earning persons [
2. Daily wages earning labourers [
3. Both
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Vegetable market
Selling in street
Super market/department stores
Uzhavar santhai
Others
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24. What is the profit margin usually you fix in your business?
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2.
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4.
Upto 15%
16% - 30%
31% - 45%
Cannot be pre determined
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27. What is the maximum period allowed for the credit sales?
1. 15 days
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2. 30 days
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3. Not Applicable
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28. How do you recover the bad debts?
1. By reminding repeatedly
2. By sending representatives
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S.N
o
30
31
32
33
34
35
36
37
38
39
Difficulties
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41
42
43
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45
46
47
48
49
50
Lack of finance
Govt. Restriction
Credit sales
Employee turnover
Entry of Big players
Market premises
Transportation and distribution cost
Product quality
Packaging
Attitudes of the customers
Absence of warehousing
Sl. No.
51
52
53
54
55
56
57
58
59
60
61
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63
Attitude Statement
PRODUCT
Our product quality is good
We have a very good brand image
Our customer service is good
In our shop, availability of goods is at any time
If our product is not good, we will change the
products
PRICE
Price fluctuations affect my business seriously
Reduction of price is beneficial to my business
because turnover will increase
Sometimes, enormous price increase will
affect my profitability
I am willing to reduce price/ offer concessions
for my regular customers
I wish to grant credit for my regular customers
PROMOTION
I am willing to maintain always customer
friendliness
I am sentimentally attached with the
favorite/regular customers
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77
Sl.No
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86
Sub Dimensions
Profitability
Standard of life
Financial position
Market conditions
Family support
Bank assistance
Present price level of product
Customer relationship
Overall satisfaction