Professional Documents
Culture Documents
ORGNIZATIONAL BEHAVIOUR
Chapter 1: Introduction
Contact
Tang Weijun
Shanghai Jiao Tong University
E-mail:
URL:
http://www.drtang.org/
Key concepts:
Organizational behavior
Organization
Controlled performance
The organizational dilemma
Learning objectives
Explain the significance of an understanding of
organizational behavior
Explain and illustrate the central dilemma of
organizational design
Big trends
Globalization
International competition.
Organizational (lean and mean)
Lean production causes the a cost in terms of lack of
dynamism and loss of employee satisfaction and
commitment.
Demographics
Declining birthrates labour shortages
Ageing population public expenditure
i.e. management diversity &.customer care
figure in page 8
Definition of organization
Organizational dilemma
The End
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