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BMW Financial Services

Account Statement

ACCOUNT SUMMARY

IMPORTANT INFORMATION

VILOURD GATCHALIAN

Account Number:
Statement Date:
Maturity Date:
Vehicle Description:
VIN:
Payoff Amount:

1001910849
11/19/2015
7/8/2017
BMW 328i SA S
WBAPH575X9NL80225
Good Through:

8,052.48

Our offices will be closed Thursday, November 26, 2015 and


Friday November 27, 2015 in celebration of the Thanksgiving
Holiday. Our offices will resume normal business hours on Monday,
November 30, 2015. You may view your account information or
make a payment online 24/7 by visiting bmwusa.com/mybmw or by
calling our automated phone service at (800) 578-5000. Thank you
for your business and Happy Thanksgiving to you and your family.

12/8/2015

Customer Service Contact:


(800) 578-5000
Hours of Operation:
Mon - Fri, 9:00 a.m. to 9:00 p.m. ET
Website:
bmwusa.com/mybmw
bmwusa.com/mybmw SINCE LAST STATEMENT
TRANSACTION(S)
Date

Account Activity
Previous Statement Balance

Charges
451.11

Amount Paid

11/8/2015 Payment Received. Thank You


12/8/2015 Current Payment Due

451.11
451.11

Account Balance After Credit

451.11

Payments received after statement date are not reflected.


Principal
347.18

Interest

Other Charges

103.93

0.00

Total
451.11

When making early payments or payments greater than your regular monthly
payment amount, your principal may be reduced. By making payments in
excess of your regular payment amount you may effectively reduce your final
payment or shorten the term of your account.

AMOUNT DUE
Past Due Amount:
Current Charges:

0.00
451.11

Total Amount Due:

451.11

Payment must be received by 12/18/2015 to avoid a late charge.


Allow 5-7 days for your payment to reach us. Please detach here and return this portion with your payment. Always put your complete account number on your check or money order.

REMITTANCE SECTION
BMW Financial Services
P.O. Box 3608
Dublin, OH 43016-0306

Changes?

If you are making changes to your address or want to sign up


for EasyPay and Paperless Statements, check the box at the
left and complete the reverse side.

VILOURD GATCHALIAN
125 S LA FAYETTE PARK PL APT 1
LOS ANGELES, CA 90057

Account Number
Total Amount Due
Payment Due By
Amount Enclosed

1001910849
451.11
12/8/2015
$__________

A payment of $451.11 will be processed on 12/8/2015 by our


EasyPay program.

Make payments to

BMW Bank of North America


P.O. Box 78066
Phoenix, AZ 85062-8066

CONTACT INFORMATION

INSURANCE INFORMATION

Call us at (800) 578-5000, Monday through Friday from 9:00 a.m. to 9:00 p.m. ET.
For international calls, dial (614) 718-6350.

Please send all proof of insurance (binders, policies, renewals, endorsements


and information) by email to insuranceinfo@bmwfs.com, by fax to
(888) 910-6245, or by mail to:

Please send written correspondence and/or notices of bankruptcy filing to:


BMW Financial Services
Regional Service Center
P.O. Box 3608
Dublin, OH 43016-0306
To contact us electronically, please use our secure Message Center. Please log in to
My BMW at www.bmwusa.com/mybmw and select Message Center.

PAYMENT INFORMATION

BMW Financial Services


ATTN: Insurance
P.O. Box 8002
Hilliard, Ohio 43026-8002
Insurance claims for all accidents and/or stolen vehicles must be reported to the
Insurance Center at (800) 653-4269, Monday through Friday from 9:00 a.m. to 6:00
p.m. ET.

PAYOFF INFORMATION
Step 1. Obtain updated payoff quote and payoff document

Electronic payment: Log in to My BMW at www.bmwusa.com/mybmw to schedule an


ACH or debit card payment. Credit cards are not accepted for regular monthly payments.

Log in to My BMW at www.bmwusa.com/mybmw OR

Pay by phone: call our automated telephone service at (800) 578-5000 and after
authenticating, simply say make a payment and follow the prompts.

Speak to a Customer Service representative during normal business hours.

All electronic payments are credited to your account on the date processed; however,
allow up to 5 business days for the funds to be withdrawn from your bank. Payments are
processed in Eastern Time.

Call (800) 578-5000 to use our 24 hour automated telephone service OR


Step 2. Determine what type of funds are required to meet your Title/Lien Release
expectations:
Expedited Title Release Use certified funds, which can be obtained from a
bank, such as certified checks or money orders. If your account is eligible, you
may choose to include a fee in the payoff for overnight delivery of your Title/Lien
Release once your payoff is processed. Your Title/Lien Release will be sent to
your current billing address within 5 business days upon receipt of your funds.

Mail a payment: Please remit all payments to BMW Financial Services with the
remittance coupon from this statement to the following payment address:
BMW Financial Services
P.O. Box 9001065
Louisville, KY 40290-1065

Standard Release - Use a personal check if you do not need your


Title/Lien Release expedited. If your account is eligible, you may choose to
include a fee in the payoff for overnight delivery of your Title/Lien Release once
your payoff is processed. Your Title/Lien Release will be sent to your current
billing address within 15 business days upon receipt of your funds, depending
on state law.

NOTICES
Except where prohibited by law this Account Statement is an attempt to collect a debt
and any information obtained will be used for that purpose.
NOTICE TO CONSUMER ABOUT NEGATIVE CREDIT REPORTING
Federal law requires us to advise you that we may report information about your
account to credit bureaus. Late payments, missed payments or other defaults on your
account may be reflected in your credit report. As required by law, you are hereby
notified that a negative credit report reflecting on your credit records may be submitted
to a credit reporting agency if you fail to fulfill the terms of your credit obligations.
Notice of dispute of accurate information: If you believe we reported incorrect or
incomplete information about you to a credit bureau, write to us at BMW Financial
Services, P.O. Box 3608, Dublin, OH 43016-0306. Identify the information and tell us
why you believe it is incorrect or incomplete.
Autodialed and prerecorded calls: We use automatic telephone dialing systems and
prerecorded/artificial voice messages to communicate to our customers. By providing your
contact information, you agree to be contacted regarding your account via text message
or telephone, including the use of prerecorded or autodialed calls. Standard mobile,
message, or data rates may apply.

Step 3. Prepare your payoff, choose a mailing location, and read some important
disclosures: Make your funds payable to Financial Services Remarketing,
Inc. (FSRI). Include your 10 digit BMW Financial Services account number on
your payment. Include your payoff document if you want your title sent to another
address other than the current billing address.
Overnight Mail

Regular Mail

Financial Services Remarketing, Inc.


c/o US Bank, Box 83290
5300 S. Cicero Avenue
Chicago, IL 60638

Financial Services Remarketing, Inc.


P.O. Box 83290
Chicago, IL 60691-0290

If the overnight carrier requests a telephone number for the addresses, please provide the telephone number
for BMW Financial Services, (800) 578-5000. Your payoff amount may include items that have not yet cleared
your bank. The payoff amount is subject to increase based on the return of any such items. If your Title is
electronic, the process to release will vary based upon your States requirements; however, our lien will
electronically be released within the same time frames depending on the type of funds received. BMW
Financial Services does not accept electronic transfers or credit cards for payoffs. All funds are credited the
day they are received and can take 1-2 business days to be reflected on your account. Do not include an
overnight return envelope.

EASYPAY INSTRUCTIONS
(AUTOMATIC MONTHLY PAYMENTS)

BMW Financial Services periodically monitors and records incoming calls to ensure quality
customer service.
Check Processing: When you provide a check as payment you authorize us to use
information from your check to make a onetime electronic fund transfer from your
account or to process the payment as a check transaction.

Paperless Statements allow you to reduce mail and increase security. You will receive a
notification email approximately 20 days prior to your due date to access your Account
Statement online.
To enroll for Paperless Statements, please log in to My BMW at
www.bmwusa.com/mybmw, or check the box below to receive an enrollment email.

Log in to My BMW at www.bmwusa.com/mybmw for faster processing.


Address: ___________________________________________________________________________
City/County: ____________________________________State/ZIP:___________________________
Home Phone: ___________________________________Business Phone: ____________________

(On a business check, these numbers may appear in reverse order)


Three easy ways to sign up:
Log in to My BMW at www.bmwusa.com/mybmw and complete enrollment OR
Fax completed form below to (888) 323-2828 OR
Mail completed form below with your monthly payment and retain copy for your records.
Please allow up to 7 business days for fax or mailed requests to be processed.
You will receive confirmation once your EasyPay is activated.

By signing below, I authorize BMW Financial Services NA, LLC including its subsidiaries
and affiliates (BMW FS), to initiate withdrawals from the checking account or savings
account shown below, for amounts due to BMW FS according to the terms of my Lease
Agreement, Retail Installment Sales Contract or Performance Loan with BMW FS.
I may cancel this EasyPay authorization by logging in to My BMW at
www.bmwusa.com/mybmw or by calling (800) 578-5000, Monday through Friday from
9:00 a.m. to 9:00 p.m., ET.
I understand that I must continue to make my regular monthly payment until notified
when my electronic withdrawals will begin.
BMW Financial Services Account Number: _____________________________________________

Cell Phone: _________________________________________________________________________


Email Address: ______________________________________________________________________

VEHICLE GARAGING CHANGE


(The address where the vehicle will be registered.) Changes may affect payment.
Address (No P.O. Boxes): _____________________________________________________________
City/County: ____________________________________State/ZIP:___________________________
License Plate Number:______________Vehicle Registration Expiration Date: _____/_____/_____

Customer Name: ____________________________________________________________________


Checking

Savings

Request Start Date: _______________________________________

Bank Routing Number: ___/___/___/___/___/___/___/___/___


Bank Account Number: ___/___/___/___/___/___/___/___/___/___/___/___/___/___/___/___
By providing your email address, you consent to receive emails from BMW Financial Services
regarding your account. You also consent for BMW Financial Services to share your email
address with our affiliates.
Check here to receive an email with instructions for enrolling in Paperless Statements.
Email Address: ______________________________________________________________________
Signature: __________________________________________________________________________

bmw-125430

PAPERLESS STATEMENT INFORMATION