Lean and Agile SAP

Sprint Team Sprint!

John Choate
National Chair
Jason Fair
CEO, Genesis Consulting

[ STEVE RUGGIERO

[ ED HUDAK

ASUG INSTALLATION MEMBER

EMBER SINCE: 2000

ASUG INSTALLATION MEMBER

MEMBER SINCE: 1998

[ SHERRYANNE MEYER
ASUG INSTALLATION MEMBER
MEMBER SINCE: 1999

This document is protected under the copyright laws of the United States and/or other countries as an unpublished work. This
document contains information that is proprietary and confidential to Genesis Consulting Partners, LLC and/or affiliates or its
technical alliance partners, which shall not be duplicated, used, or disclosed in whole or in part for any purpose other than to
evaluate Genesis Consulting Partners, LLC and/or its affiliate(s). Any use or disclosure in whole or in part of this information
without the express written permission of Genesis Consulting Partners, LLC and/or its affiliate(s) is prohibited.
2011 Genesis Consulting Partners, LLC and/or its affiliate(s) (Unpublished). All rights reserved. The LSAP and ISAP
methodology is a component of Genesis Consulting Partners, LLC implementation content and contains processes, templates and
techniques used to deliver Genesis Consulting Partners, LLC services.

Real Experience. Real Advantage.

Contents

Introductions
Lean and Agile SAP Concepts
Panel Discussion
Vickie Canterbury Intermec
David Siegel Intel
John Choate Nokia
Open Q&A

Real Experience. Real Advantage.

Genesis Consulting Services

We specialize in delivering the following services:

" SAP Technology:
Strategy and Planning
Project Management
Systems Integration and SAP Consulting

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Lean and Agile Solutions

Data Management
Organizational Change Management
Business Process Management
Enterprise Performance Management
Cer$ed small business in the Commonwealth of Virginia
and registered with the Small Business Administra$on

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Lean and Agile SAP Concepts

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Definitions
Agile is a methodology, derived using Lean thinking.
Lean is a thinking principle. It tells you how to identify
opportunities for improvement.
Agile is Lean in IT. It is the proven project management
methodology that encourages:

Frequent inspection and adaptation

A leadership philosophy that encourages team work, self-organization
and accountability
A set of engineering best practices that allow for rapid delivery of highquality projects
A business approach that aligns development with customer needs
and company goals

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A Lean and Agile Approach to SAP

Lean Thinking
Eliminate Waste
Pull From Demand Focus
on business value
Empower Workers
Enable Continuous
Improvement

Some Agile Techniques

Frequent inspection and adaptation
Aligning development with customer

Agile is a journey,
not a destination.

Real Experience. Real Advantage.

needs & company goals

Co-location
Self-organization and accountability
Becoming a team player
Elimination of waste and ceremony
Empirical demonstration of results
Customer is always present
Product managers and owners
5 planning events: product planning,
release/feature planning, iteration
planning, sprint review, and stand-ups
7

Waterfall to Iteration

ASAP
Waterfall

Agile
Approach

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Panel Discussion - Intermec

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[ Intermec
Intermec designs, develops, sells, and services wired and
wireless automated identification and data collection products.
Products include mobile computing, bar code scanners, radio
frequency identification, wired and wireless bar code printers
and label media products.
Global implementation on 1 instance of ERP 6.0
ERP Modules:
FI / CO / SD / MM / PP / SM / QM

Other SAP Systems:

APO
BW
Business Objects
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[ History
Identified Needs:
More visibility to current enhancement / production support
activities
Better communication with the business team
Easier resource management
Timeline:
Certified ScrumMaster Class December 2009
Process Design January 2010
Team and business training February 2010
Pilot March 2010

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[Intermecs Scrum Framework

IT
Requests

Product
Backlog

Business
Priority

Prioritized
Backlog

Daily
StandUp
IT Sprint
Planning

IT Sprint
Commitment
(Sprint Backlog)

3 Week
Cycle
Sprint

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Potentially
Deployable
Changes

[ PRODUCT BACKLOG - Cross-Functionally Prioritized

Function 1

Function 2

Discussion

Function 3

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Cross-Functional
Priority

[ SPRINT PLANNING IT Commitment

A couple of days after the business prioritization typically day
12 or 13 of the 15 day sprint
Team commits to work for next sprint based on business
priorities and resource availability
Virtual meeting facilitated with Visio
Outcome SPRINT BACKLOG for next sprint cycle

Project #
Platform
SAP
8111 Add New
Turkish Distributor
to Cobra
TW: IT Test

Lead
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Commitment

[ TASK PLANNING
Team defines tasks needed for each story (project) to meet
commitment
Tracked on a physical and virtual board (for remote resources Excel)

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[ Current / Future Use

2011 Enhancement / Production Support Team
4 members to 20 members
2011 Used the framework during the Configuration &
Development phase of a 13 entity SAP roll-out to Europe
Multiple sprint teams by function
Daily stand-up meetings and weekly all team meetings
2012 Will use the framework for new initiatives
Trying to get the business more involved in the day-to-day
process and be part of the scrum team
2012 Continue to improve the existing framework &
processes
Backlog grooming
Investigate Scrum software tools to alleviate some of the
manual updating in Excel
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Panel Discussion - Intel

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[ Enhancement Example - Background

Program chartered to fix shopping cart issues through
payment issues stemming from 2009 SAP Re-platform efforts
Small SAP enhancement project (1-2 SAs/1 AD) with limited
window to deliver as many improvements as possible
o Traditional approach would only enable us to release ~3 features
o LEAN/Agile approach would easily position us to deliver more (less overhead, more
focus on product)

Adopted LEAN/Agile approach primarily to:

o Maximize output given fixed resources and schedule
o Deliver business value as soon as possible by deploying as features were productionready

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[ Agile Tenets to Our Success

Faster route to real value
- Iteratively built & deployed ~ 6 SAP
solutions/quarter

Higher quality code

- Quality vs process focus

Business more likely to get what

they need
- Adapted to new priorities

More fun
- Rewarding to see features used once tested

Lower risk of getting it

completely wrong
- Frequent monitoring and stakeholder
feedback

Flatter cost of change curve

- Easier to integrate smaller changes
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[ Key Learnings
Agile approach works well for SAP features that can be decoupled and
deployed once production-ready
o Ensure theres one prioritized list of user stories agreed upon by all business stakeholders
o Engaged customers really make a huge difference

o Reporting solutions involving MSTR/BI significantly hindered team agility given current
fragmented resource model

Assess frequency vs valueparticularly for smaller projects

o To streamline approvals, consider monthly release schedule
o If team cannot attend daily meetings, consider additional options to supplement meetings

SAP system design documents (f-specs, TDD, KTBR release notes) add value
but not required to start development
o Enables knowledge transfer between SA/AD, Support and future projects

SA/ADs could size work better with a simple guide that outlines different
SAP solution attributes and development considerations
Agility enhanced when core team members work in same time zone
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[ Agile SAP Improvement Opportunities

Create simple development guides for each SAP solution area
o Help with work estimation, resource efficiency, cross-training, and solution
quality
o Potential areas: Project systems, Sourcing, Shopping cart, Purchasing, AP,
Reporting

Automate SAP testing activities where possible. Make test

automation tools more widely available.
o Common functional or regression tests
o Opportunity to automate master data set-up?

Create intact product development teams for new capabilities

and enhancements working within the same SAP objects
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Panel Discussion - Nokia

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[ Nokia Lean and Agile SAP Project

Point and Find Project
Web Re-Design and Rebranding
SAP Portals, B2B, B2C, SAP CRM
2009-2010

Lean and Agile concepts introduced and integrated into project

Benefits
Lessons Learned

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Open Q&A

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24

Connect with Genesis Consulting

www.genesisconsulting.com
Blog:

http://www.genesisconsulting.com/archives/category/blog

LinkedIn: http://www.linkedin.com/company/229924
Twitter: @GenesisSAP
Facebook: http://www.facebook.com/GenesisConsultingPartnersLLC
YouTube: http://www.youtube.com/user/GenesisConsulting1

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[
jason fair

mary fowlkes

CEO

Managing Partner

5207 Hickory Park Drive, Suite E

Glen Allen,VA 23059

5207 Hickory Park Drive, Suite E

Glen Allen,VA 23059

e | jason.fair@genesisconsulting.com
t | 804.523.8007
w | www.genesisconsulting.com

e | mary.fowlkes@genesisconsulting.com
t | 804.523.8007
w | www.genesisconsulting.com

richard dolman
Director of Lean and Agile Solutions
5207 Hickory Park Drive, Suite E
Glen Allen,VA 23059
e | richard.dolman@genesisconsulting.com
t | 804.523.8007
w | www.genesisconsulting.com

Real Experience. Real Advantage.

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