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Joint Commission: Patient Safety . . . . . . . . . . . 2
The Center’s first initiative is tackling hand washing failures that contribute to healthcare-
associated infections that kill nearly 100,000 Americans each year and cost U.S. hospitals
$4 billion to $29 billion annually to combat.
Eight leading hospitals and health systems volunteered to address hand washing failures as a
critical patient safety problem–one that requires fixes far more complex than just putting up signs
urging caregivers to wash their hands. The Center’s work to identify and measure poor quality
and unsafe healthcare will lead to the development and testing of targeted, long-lasting patient-
safety solutions.
Hand washing is the Center’s first patient-safety challenge. Future projects will focus on improving
other aspects of infection control, mix-ups in patient identification and medication errors.
H1N1 I n t e r v i e w b y H a y d n B u s h
ast spring's outbreak of the H1N1 flu virus flooded hospital emergency departments
L with potentially infected patients and their families. Hospitals scrambled to meet
increased demand for services and critical supplies. The episode overwhelmed some
hospital supply chains, as materials like masks and ventilators were suddenly in short
supply. Often, hospitals weren’t able to get enough supplies from manufacturers because
of allocation agreements, says Deborah Levy, chief of Healthcare Preparedness Activity
for the Centers for Disease Control and Prevention (CDC). “This spring, a lot of facilities
seemed to struggle with getting the supplies they wanted,” Levy says.
With the H1N1 virus expected to return to North America this fall—potentially in
stronger form than in the spring—Levy says hospitals should be working now to improve
lines of communication with their local public health departments, manufacturers and
their states to adequately prepare the proper supplies and protocols. Better information,
Levy says, is the key to coping with a potential pandemic.
Reprinted from Materials Management in Health Care, by permission, August 2009, Copyright 2009, by Health Forum, Inc.
This article first appeared in the August 2009 issue of Materials Management in Health Care.
Who do you need to work with outside you’re in the hospital how do you deal with a
of your facility? surge? We want 911, other urgent call centers,
You also need to get your messaging straight. EMS, emergency departments and hospital
Work with public health, because public health administrators, your private providers, clinic
is going to do a lot of directing and messaging. officers, outpatient and other urgent care clinics,
In severe cases, if you haven’t done any kind of public health, emergency management, hospice,
planning with emergency management, that’s long-term care, palliative and pharmacies. If you
a problem. Think about an ice storm or a tornado want to do your ideal planning to respond to
coming through. Which group within your H1N1 or any other scenario, all of those folks
community helps manage that incident and helps should be at the table.
with resources? It’s emergency management. They
don’t necessarily always understand the details You still need a core team within that, and that’s
of what goes on in a hospital and in the clinics that where we put health care, public health and
support the hospital. Those dialogues shouldn’t emergency management as the triad to drive the
start happening in the middle of an incident. planning. In case of a full-blown pandemic, will
hospitals have enough beds or need to find
additional space to house patients? It’s a matter
of space and crowding, but it’s also a matter of
doing the triage. You may end up having to think
about cohorting patients. As patients come into
the emergency room, it’s not like you’re just going
to have H1N1. You have other illnesses. If you do
end up having a lot of the mildly ill still trying to
get into the hospital, you really don’t want them
exposing their illnesses to your other, chronically
ill patients. Thinking about how you would do
that initial triage when all these people are trying
“In case of a full-blown pandemic, will hospitals have enough
beds or need to find additional space to house patients?” to get into your facility is really important. And
then it’s important to think about where you put
all these patients in hospitals.
When we work with communities and conduct
workshops, we require about 15 sectors to show
up. That's how we work with them to think about What were some of the problems hospitals
the model of care delivery—everything from ran into in the spring?
supplies down to managing your staff and your The difficulty in the spring was somewhat artificial.
beds. How do you reduce demand, and once It was related to communications and some
confusion as to what you could get when. How much flexibility should hospitals build
Clearly, you need your infection control materials. into their response plans?
There’s always the possibility if the virus changes They should go back and see how their plans
that you would have bacterial infections over and lined up with what happened with H1N1.
above what you're getting with the flu. It’s also For some of the states and some facilities,
the chronic disease medications and the things it didn’t go the way they thought it was going
that people tend to run out of. to go. Everybody thought a pandemic would
begin overseas, and so you would have X
Facilities need to make sure they understand what amount of weeks to prepare for its arrival in
their state and local public health department is the United States. Of course, that’s not at all
going to do with the stockpile. When the CDC what happened.
arrives and turns it over to the state, that’s it. Each
state has a different strategy. The lesson is, don’t Your plans need to allow flexibility. Plans need
start to ping the public health department in the to outline everything, but they shouldn’t be rigid.
middle of the surge. You should have that all fig- You need to look at what went well and what
ured out already. Know what’s happening to the didn’t go well, and then start making changes.
stockpile, and also know what you’re not getting. Part of what allows flexibility is to build in
triggers to implement certain aspects of the
Sometimes, there’s also a false assumption that plan. That way, you can watch what happens
you don’t really need to get all of these materials and when it hits a certain trigger, then you need
because in a push, you think you’ll get it in from to implement it. ■
the stockpile. Everybody’s thinking the same
thing, and what’s in the stockpile is not sufficient.
That was never the intent of the stockpile, to
support pandemics indefinitely.
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D r. P i t t e t
Nance: Dr. Pittet, hand washing and hand Pittet: (chuckles) Yeah, that’s a good point.
hygiene are among the simplest, most effective Actually, when we did our very first study – the
methods that we know of for preventing nosocomial largest epidemiological study that was ever
infections, and yet, there is a struggle that has conducted on hand hygiene practices – we realized
been going on for a long time to gain a level of that there were several parameters that could
compliance worldwide. It’s got to be frustrating explain the lack of compliance. And the most
for somebody who has done the kind of research important parameter, the one that stays on all the
that you’ve done. models that we have developed, is the lack of
time. So time constraints for healthcare workers
Pittet: Yes. It’s very frightening first to realize that was really the most important issue for them.
the compliance is so low. On average it’s around
40%, at the best, and it’s not rare that when you Nance: So this is not a complaint that you
come in a unit or a ward the average compliance hear universally here in the United States; this
will be around 20%. is worldwide?
Nance: Well, what was the reason for the lack Pittet: This is absolutely worldwide. You know,
of compliance? I’m assuming that there weren’t for example, when we monitor hand hygiene
people running around healthcare who thought practices in the intensive care unit, we could
that the laws of microbiology had somehow been really see that nurses had at least 20 opportunities
suspended for hands? to clean hands every hour of patient care. And if
you do it with soap and water, it will take you Nance: Let me ask you this: there is a differentia-
almost half an hour, each hour, to clean your tion in what the World Health Organization has as
hands. So it means that it is absolutely impossible a range for alcohol content in terms of percentage.
for a regular nurse in the ICU to clean his or her There’s an 80-90 percent that’s being recom-
hands on an appropriate timing. Now, with the mended, I think by WHO and by others for more
use of the alcohol-based hand rub to clean developing nations.
your hands, we bypass the
time constraint. Pittet: Yes.
And because of the lipids, you keep actually your Now, at the time we produced the guidelines,
water in your skin. If you remove the lipids, then some people said “Well, but what about the
you let the water evaporate from you skin and products that are currently on the market? There
from your hands. So at that point your hands are good products and there are less good products.
become really, really damaged. Some of the products do not meet the norms.
Some meet the norms.”
So we say, “Yes, if you have a good product that in alcohol. It will be much more efficient on some
meets the norms, then you can continue using microorganisms that require a higher content in
this product, providing that the company that alcohol like some viruses.
is producing the product could really show you
the results of the testing by the norms. Nance: I would assume, not to put words in your
mouth, that it would almost be a rhetorical question
The testing by the norms should be performed to say that you and WHO would probably like to
for every compound. So the misunderstanding see a higher level in the United States?
is that the WHO didn’t want to say that you have
Pittet: Of course, of course. It’s hard to believe
to replace all the products, all over the world,
that there have been so many products that have
but that they say if there is a product that is
been used in the United States that will never
commercially available that meets the norms,
pass the European norms. So some of the products
you could use this product.
that you are using in the United States have not
Now, usually a product with 60 percent alcohol made anything on the European market, because
will not meet the norms – you are better to test they just don’t pass the norms. So can you imagine
the product, make sure it meets. There are two that the quality of the level of care that is demanded
norms that are available internationally. There in some European hospitals is higher than in some
are those that are used in the North America, U.S. hospitals? It doesn’t make sense, speaking
which is the ASTM norms, and those that are of patient safety, right?
used in Europe, the European norms. The
Nance: Yes, absolutely. And do you see a trend
European norms are more stringent. With a 60
over North America, Canada, United States,
percent ethanol solution, you will never pass the
Mexico in terms of understanding this, because
European norms.
we are still at a low compliance level in individual
Nance: Yet in the U.S. we have that 60 percent. hospitals.
Pittet: In the U.S. sometimes the product may Pittet: We see a trend. We see more and more
meet the norms, but not always. So when compliance improvement. Also in the U.S. we see
you choose a product, you are better first of a lot of change in the products that have been
all to choose a product with a higher content used in the U.S. There are many people asking
these questions. And this is more important –
many of the so-called inefficient products or bad
products are just going out of market because
“It’s hard to believe that there have been they are not appropriate for use in healthcare.
so many products that have been used
Nance: Dr. Pittet, thank you so much for coming
in the United States that will never pass in today.
the European norms. So some of the
Pittet: Thank you. It’s my pleasure.
products that you are using in the United
States have not made anything on the
European market, because they just
don’t pass the norms.”
D r. K a m p f
Nance: Dr. Kampf, there are alcohol-based if you apply an amount in clinical practice which
foams that are popular, but the question is really keeps hands moist for around 30 seconds, the
are they as effective? Do they do the same thing? total amount of foam which is applied is in
Do you use the same method of application as addition too low.
you do for a hand rub?
Nance: What studies have you either conducted
Kampf: The foams that I have seen so far or seen in regards to the foams?
contain around 60, 62 percent ethanol. And when
you look at the WHO guideline for hand hygiene, Kampf: To my knowledge, the alcohol-based
this concentration is too low for use in hospitals. foams have not really been studied in the
At the same time we’ve just finished a study scientific literature. That is why we have done a
where alcohol-based foams were applied to dry trial this year to find out how effective the ethanol-
skin, and we measured how long it would take for based foams really are. And we have used foams
the skin to dry. We found out that if you have a based on 62 percent ethanol because they are
30-second time for the hands to be covered by commonly used in hospitals.
the foam, you need a rather small amount, which
Nance: These results will be forthcoming soon?
is 1.6 grams. And when you apply this small
amount the efficacy is even lower. So overall you Kampf: Yes. They have been summarized
have two problems to face. One is the concentra- and written up already, but have not been
tion of the ethanol is too low, and the other is that published yet.
Nance: Let me ask you this: Are all alcohol- they may also reduce the efficacy of the ethanol.
based rubs used in a similar fashion, and if That is why you need to know how effective is the
not, how do you distinguish between them preparation which is actually used.
and among them?
Nance: The alcohol rubs that are out there
now—and just the element for alcohol rubs
for hands in general, is this the final answer in
“Now when the surgeon is in the chasing down and getting rid of hospital-acquired
infections?
operating theater, he usually wears
a pair of sterile gloves. And you want Kampf: It’s not the final answer, I’m afraid, but
it is a very important step forward. It is believed
to make sure that the bacterial load that about one third of the hospital-acquired
infections are preventable, and it is also believed
under the surgical glove is as low as that hand hygiene plays the major role, but it does
possible during the entire operation. not cover all the possibilities for infection preven-
tion. But it is certainly the major part to control
That is why you do surgical hand the spread of microorganisms in the hospital.
antisepsis before donning sterile gloves.” Nance: But if we did this right, we would
reduce by a tremendous degree the number of
hospital-acquired infections?
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Nance: Within that definition, are persistent because you are saying that it has not been
ingredients required if we are going to get the proven—it might be that the same alcohol rubs
effect in the OR for persistent activity? that we’re talking about as a potential world
standard could also be perfectly acceptable in
Kampf: From my point of view, not. There is a the operating theater.
debate currently going on, especially in the United
States, whether it is necessary or not to have Kampf: Absolutely. The efficacy requirements are
chlorhexidine as an additional active ingredient. also fulfilled by preparations which are only based
But so far the data that I have seen is not on ethanol – the efficacy requirements which are
convincing in terms of an additional benefit when laid down by the FDA.
you have chlorhexidine in addition to ethanol in
the formulation. Nance: Dr. Kampf, thank you very much.
H H S A c t i o n P l a n
4INFECTIONS CATEGORIES OF
ACCOUNT FOR APPROXIMATELY
3 QUARTERS OF ACUTE CARE HAIs
Surgical
Site For additional details on what is in the Action Plan,
Pneumonia
(13%) (17%) visit hhs.gov/ophs/initiatives/hai/infection.html
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Reference
1. Catheter-related UTIs: a disconnect in preventive strategies.
Physicians Weekly. 25(6), February 11, 2008.
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