You are on page 1of 32

National Records Management System Survey at the Request of California

#1

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Tuesday, December 01, 2015 5:38:22 PM
Last Modified: Tuesday, December 01, 2015 5:41:08 PM
Time Spent: 00:02:45
IP Address: 205.225.241.126

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Christy Wurster

Agency

CA Dep of Fish and Wildlife

Phone Number

(916) 240-7509

Q2: Do you have a records management system?

No,
Additional Comments Regarding this Question
Not at this time we are currently looking to procure
one.

Q3: Was your system custom built or was it purchased


off the shelf?

Respondent skipped this


question

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Respondent skipped this


question

PAGE 2

Q6: If you have a system, briefly describe the


capabilities of your system? (Ex: Reports, citations,
equipment inventory, personnel database, etc.)

Respondent skipped this


question

Q7: Please provide any other wisdom, experience,


considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

Respondent skipped this


question

1 / 32

National Records Management System Survey at the Request of California

#2

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Tuesday, December 01, 2015 5:52:21 PM
Last Modified: Tuesday, December 01, 2015 5:53:15 PM
Time Spent: 00:00:53
IP Address: 164.64.199.2

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Robert Griego

Agency

NM Game and Fish

Phone Number

505-476-8061

Q2: Do you have a records management system?

No,
Additional Comments Regarding this Question
We are looking at some RMS

Q3: Was your system custom built or was it purchased


off the shelf?

Respondent skipped this


question

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Respondent skipped this


question

PAGE 2

Q6: If you have a system, briefly describe the


capabilities of your system? (Ex: Reports, citations,
equipment inventory, personnel database, etc.)

Respondent skipped this


question

Q7: Please provide any other wisdom, experience,


considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

Respondent skipped this


question

2 / 32

National Records Management System Survey at the Request of California

#3

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Tuesday, December 01, 2015 6:05:08 PM
Last Modified: Tuesday, December 01, 2015 6:10:46 PM
Time Spent: 00:05:38
IP Address: 165.127.53.134

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Heather Dugan

Agency

Colorado Parks and Wildlife

Phone Number

303-291-7766

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built,

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Ken Shew, 303-291-7240

Additional Comments Regarding this Question (100


characters or less)
We currently have 2 legacy record management
systems from the former Parks agency and the former
Wildlife agency. Both were custom built using different
technology.

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Reports, citations, limited personnel database
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
We are currently in the process of creating a business needs assessment to purchase and customize a comprehensive
records management system.

3 / 32

National Records Management System Survey at the Request of California

#4

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Tuesday, December 01, 2015 7:50:27 PM
Last Modified: Tuesday, December 01, 2015 7:53:02 PM
Time Spent: 00:02:35
IP Address: 107.107.59.47

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Jason Batchelder

Agency

VT Fish and Wildlife

Phone Number

802 828 1529

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf

Q4: If you have an off the shelf system what is the name
of system?

Spillman

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

LT Paul Gaudreau 802 885 8855

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Reports, criminal database for tickets, arrests, warnings as well as biological data entry.
Respondent skipped this
question

Q7: Please provide any other wisdom, experience,


considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

4 / 32

National Records Management System Survey at the Request of California

#5

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 12:01:39 AM
Last Modified: Wednesday, December 02, 2015 12:05:45 AM
Time Spent: 00:04:05
IP Address: 198.99.101.35

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Mike Hobbs

Agency

WA Dept of Fish and Wildlife Police

Phone Number

360-701-7436

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built,

Q4: If you have an off the shelf system what is the name
of system?

CODY RMS

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Mike Hobbs, 360-701-7436

Additional Comments Regarding this Question (100


characters or less)
Was off the shelf due to cost but then needed to buy
serious customization from the company.

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Reports, citations/infractions, recreational and commercial licensing information, links to NCIC and DOL for criminal
histories and drivers/boaters returns.
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
Scope what you need and ask for what you want, then see what it would cost to build exactly that - off the shelf did not
go smoothly for us.

5 / 32

National Records Management System Survey at the Request of California

#6

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 7:19:39 AM
Last Modified: Wednesday, December 02, 2015 7:24:49 AM
Time Spent: 00:05:10
IP Address: 129.71.234.254

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

jerry B. Jenkins

Agency

wvdnr

Phone Number

304-558-2784

Q2: Do you have a records management system?

Yes,
Additional Comments Regarding this Question
In the process of completing system setup at this time.

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built,

Q4: If you have an off the shelf system what is the name
of system?

PTS solutions

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Mark Martin 225-405-1207

Additional Comments Regarding this Question (100


characters or less)
Actually combination of both

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
NIBRS along with all above according to modules purchased
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
We had to go out to bid, this was our second low bidder, lowest didn't meet bid requirements.

6 / 32

National Records Management System Survey at the Request of California

#7

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 7:23:46 AM
Last Modified: Wednesday, December 02, 2015 7:34:17 AM
Time Spent: 00:10:30
IP Address: 63.66.64.244

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Thomas Grohol

Agency

Pennsylvania Game Commission

Phone Number

717-783-6527

Q2: Do you have a records management system?

Yes,
Additional Comments Regarding this Question
We implemented a Computer-Aided Dispatch
system/Records Management System statewide 5
years ago. This was a huge initiative to implement
both systems on a statewide basis. There were many
issues related to this project that took a great deal of
time to customize to our needs.

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf,

Q4: If you have an off the shelf system what is the name
of system?

InSynch RMS

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Randy Shoup 717-783-6527

Additional Comments Regarding this Question (100


characters or less)
Although our software if not custom we have worked
with the provider to make some adjustments to the
system to make it more effective for how we operate.
This has at time been very frustrating and time
consuming.

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
All of the above and more. Also Evidence Documentation, etc.

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National Records Management System Survey at the Request of California

SurveyMonkey

Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
I would suggest exploring different vendors to make sure they are willing to work with your agency in making it
applicable to the work you do and making the system more efficient to work with or the field officers will not utilize it the
way it should be. Initially our officers were very reluctant to use the system and resisted being mandated to use it.
Now, 5 years later they would not want to be without it.

8 / 32

National Records Management System Survey at the Request of California

#8

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 7:43:24 AM
Last Modified: Wednesday, December 02, 2015 7:46:21 AM
Time Spent: 00:02:57
IP Address: 159.247.3.230

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Kyle Overturf

Agency

CT Environmental Police

Phone Number

860-424-3057

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf,

Q4: If you have an off the shelf system what is the name
of system?

NexGen

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Jaime Cahill (203) 500-3566

Additional Comments Regarding this Question (100


characters or less)
On state contract- utilized by other state law
enforcement agencies

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Full CAD, records, forms reports, equipment, MDT and vehicle GPS
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
Ensure robust training for all involved is included with the system!!

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National Records Management System Survey at the Request of California

#9

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 7:43:07 AM
Last Modified: Wednesday, December 02, 2015 7:57:03 AM
Time Spent: 00:13:55
IP Address: 166.67.66.6

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Carol Lee Bell

Agency

Virginia Dept. of Game & Inland Fisheries

Phone Number

804-367-0846

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf

Q4: If you have an off the shelf system what is the name
of system?

Tritech Public Safety Suite - CAD, MOBILE, RMS

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Angie Shepherd - Angie.shepherd@tritech.com

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
RMS has incidents, arrests, citation, field interviews, warrants, and evidence capabilities. There is a reports component
to the program.
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
When you are researching try to find a system that is dynamic enough to create the required IBR elements for the
State/FBI so the officer does not have to learn the rules that are very illogical. For instance - you can not list a gun on a
property page even if you seized it for a weapons violation because IBR rules do not allow that. I want a system that
lets a police officer be a police officer and not have to memorize rules for incident reporting.

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National Records Management System Survey at the Request of California

#10

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 7:49:14 AM
Last Modified: Wednesday, December 02, 2015 8:00:40 AM
Time Spent: 00:11:25
IP Address: 167.7.12.164

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Captain Lee Ellis

Agency

South Carolina DNR

Phone Number

803-734-0022

Q2: Do you have a records management system?

Yes,
Additional Comments Regarding this Question
Oracle Based

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built,

Q4: If you have an off the shelf system what is the name
of system?

NA

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Mark Litz - 803-734-9494

Additional Comments Regarding this Question (100


characters or less)
DBA built system to accommodate our needs.

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Our system is integrated to include report generation, citations, warnings, ticket book inventory, equipment inventory,
customer violation histories, boat and motor registration information, hunter, boater, trapper, and bow hunting
certification dates, and privilege suspension records.
Respondent skipped this
question

Q7: Please provide any other wisdom, experience,


considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

11 / 32

National Records Management System Survey at the Request of California

#11

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 7:59:33 AM
Last Modified: Wednesday, December 02, 2015 8:07:09 AM
Time Spent: 00:07:36
IP Address: 136.181.195.27

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Gary Hagler

Agency

Michigan Dept. of Natural Resources Law


Enforcement Division

Phone Number

517-284-5992

Q2: Do you have a records management system?

Yes,
Additional Comments Regarding this Question
Currently rolling out the system in phases

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf,

Q4: If you have an off the shelf system what is the name
of system?

The systems base platform is the Motorola package


Premier 1 MDC.

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Lt. Steve Burton 517-284-5993

Additional Comments Regarding this Question (100


characters or less)
Combination slight customizations. It has been
adopted by the State of MI and the State Police are
hosting the product and making it available to
municipal agencies as well.

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Reports, citations, equipment inventory, personnel database, Daily reports
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
IACP has a chapter in their Police Chiefs Desk Reference Manual that can assist those looking into procuring a system.
The salesman in almost every system promise more that the software engineers can deliver, which is a described by
the term "Vaporware".

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National Records Management System Survey at the Request of California

#12

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 8:27:06 AM
Last Modified: Wednesday, December 02, 2015 8:36:38 AM
Time Spent: 00:09:32
IP Address: 165.234.252.183

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Robert Timian

Agency

North Dakota Game & Fish

Phone Number

701-328-6324

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf

Q4: If you have an off the shelf system what is the name
of system?

CODY

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Robert Timian 701-328-6324

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
It can do all of the above and also officer time and scheduling. Data mining and report generating.
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
How customizable is it at the agency level as most systems are developed for PD's and Sheriffs and need some
customizing for Game & Fish LE

13 / 32

National Records Management System Survey at the Request of California

#13

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 9:26:30 AM
Last Modified: Wednesday, December 02, 2015 9:43:03 AM
Time Spent: 00:16:33
IP Address: 165.201.97.86

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Mark Rankin

Agency

KS Wildlife, Parks & Tourism

Phone Number

620-672-5911

Q2: Do you have a records management system?

Yes,
Additional Comments Regarding this Question
State of KS ystem managed by KS Highway Patrol

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf,

Q4: If you have an off the shelf system what is the name
of system?

Global Justice

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Major Mark Rankin, 620-672-0706

Additional Comments Regarding this Question (100


characters or less)
Global Justice was a new product designed to KS
specifications.

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Global justice is a modular system. KS has implemented all modules including CAD, RMS, Jail, Citations, Employee,
BOLO, Accidents, Call for Service, Inventory, Racial Profiling and other items to operate a LE Agency.
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
Partnering in a system managed by KHP has created problems due to the entirely different job functions and record
needs.

14 / 32

National Records Management System Survey at the Request of California

#14

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 9:28:40 AM
Last Modified: Wednesday, December 02, 2015 9:49:58 AM
Time Spent: 00:21:18
IP Address: 68.152.61.34

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Lt. Ed Cates

Agency

FWC

Phone Number

850-617-9499

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf

Q4: If you have an off the shelf system what is the name
of system?

Power DMS

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Captain David Pate (850)558-4087

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
http://www.powerdms.com/
Q7: Please provide any other wisdom, experience,
considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

Respondent skipped this


question

15 / 32

National Records Management System Survey at the Request of California

#15

INCOMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 11:33:57 AM
Last Modified: Wednesday, December 02, 2015 11:37:15 AM
Time Spent: 00:03:18
IP Address: 167.102.37.34

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Major Michael G Sewell

Agency

Maryland Natural Resources Police

Phone Number

410-260-8882

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf

Q4: If you have an off the shelf system what is the name
of system?

InterAct

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Captain Quincy Shockley 410-295-4636

PAGE 2

Q6: If you have a system, briefly describe the


capabilities of your system? (Ex: Reports, citations,
equipment inventory, personnel database, etc.)

Respondent skipped this


question

Q7: Please provide any other wisdom, experience,


considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

Respondent skipped this


question

16 / 32

SurveyMonkey

National Records Management System Survey at the Request of California

#16

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 11:43:18 AM
Last Modified: Wednesday, December 02, 2015 12:03:41 PM
Time Spent: 00:20:23
IP Address: 167.102.23.26

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Greg Jilek

Agency

Maryland Natural Resources Police

Phone Number

410-260-8888

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf

Q4: If you have an off the shelf system what is the name
of system?

InterAct (Harris) online RMS

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Melanie Carmichael - 416-897-6237

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Report
Access to Calls for Service
Master Indices for People, Vehicles, Addresses, Organizations.
Evidence and Property Management
Officer Inventory
Officer Daily Logs
Officer Vehicle and Equipment usage tracking
Automated reporting of any data collected
Crime Mapping
UCR
Messaging
Case Management
Field Interviews

17 / 32

National Records Management System Survey at the Request of California

SurveyMonkey

Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
Prior to implementing make sure your team includes officers with more computer experience than buying on Amazon
and posting on Facebook. The system will require an enormous amount of work and decisions to be made and will take
a minimum of twelve months of planning, training and implementation. If you hire contractors for this work, take into
consideration that government budgets for these positions will likely be less than the private sector so selection will be
critical to insure competency and longevity.
If your agency is upgrading from simple Word forms, there will be push back since a complete report in an RMS system
will take longer, especially until users are familiar. Make a point of demonstrating the ease of accessing the information
that has been put into the system, more time to put in but much less to get out.

18 / 32

National Records Management System Survey at the Request of California

#17

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Wednesday, December 02, 2015 3:59:22 PM
Last Modified: Wednesday, December 02, 2015 4:02:39 PM
Time Spent: 00:03:17
IP Address: 164.154.90.87

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Andy Alban

Agency

SD GFP

Phone Number

605-773-4243

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Bruce Nachtigall, LE Specialist, 605-394-6021

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Reports, TIPs Calls, Warnings, Monthly Reports/Stats, Revocations, Civil Damages
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
Beware using in-state IT folks! MN DNR has a good contact whose program looks very user friendly and customizable.

19 / 32

National Records Management System Survey at the Request of California

#18

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Thursday, December 03, 2015 8:21:38 AM
Last Modified: Thursday, December 03, 2015 8:26:09 AM
Time Spent: 00:04:30
IP Address: 167.192.187.108

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Judd Smith

Agency

Georgia DNR, Law Enforcement

Phone Number

770-918-6414

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf

Q4: If you have an off the shelf system what is the name
of system?

CTS America

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Steve Williams, 850-232-9791

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
The system has the capability to do all of the above mentioned. The reporting abilities are not very robust, though.
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
I would strongly suggest looking very hard at the reports that can be created to retrieve data in a usable format from
any system that you are looking into.

20 / 32

National Records Management System Survey at the Request of California

#19

SurveyMonkey

INCOMPLETE
Collector: Web Link 1 (Web Link)
Started: Thursday, December 03, 2015 8:27:27 AM
Last Modified: Thursday, December 03, 2015 8:29:35 AM
Time Spent: 00:02:08
IP Address: 159.238.40.7

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Aaron Kerr

Agency

Wyoming Game and Fish Dept

Phone Number

307-473-3400

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Aaron Kerr - Law Enforcement Program Coordinator 307-473-3400

PAGE 2

Q6: If you have a system, briefly describe the


capabilities of your system? (Ex: Reports, citations,
equipment inventory, personnel database, etc.)

Respondent skipped this


question

Q7: Please provide any other wisdom, experience,


considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

Respondent skipped this


question

21 / 32

National Records Management System Survey at the Request of California

#20

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Thursday, December 03, 2015 9:56:36 AM
Last Modified: Thursday, December 03, 2015 10:09:18 AM
Time Spent: 00:12:41
IP Address: 159.238.40.7

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Aaron Kerr

Agency

Wyoming Game and Fish Department

Phone Number

307-233-6413

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built,

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Karen Thompson - Programmer (307) 777-4545

Additional Comments Regarding this Question (100


characters or less)
Latest system was programmed by Department IT
staff.

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Case reports for each citation and warning issued to violators. Includes fields for entering suspect information, charges,
seized evidence, suspect vehicle descriptions. Has the ability to attach related documents and photographs.
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
In-house programming has allowed for customization of our system to fit our agency needs. Updates/additions can be
added in a timely manner and at minimal cost by working with our IT staff.

22 / 32

National Records Management System Survey at the Request of California

#21

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Thursday, December 03, 2015 1:30:40 PM
Last Modified: Thursday, December 03, 2015 1:32:00 PM
Time Spent: 00:01:20
IP Address: 164.119.86.46

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Craig Stover

Agency

Nebraska Game and Parks Commission

Phone Number

402-471-5531

Q2: Do you have a records management system?

No

Q3: Was your system custom built or was it purchased


off the shelf?

Respondent skipped this


question

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Respondent skipped this


question

PAGE 2

Q6: If you have a system, briefly describe the


capabilities of your system? (Ex: Reports, citations,
equipment inventory, personnel database, etc.)

Respondent skipped this


question

Q7: Please provide any other wisdom, experience,


considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

Respondent skipped this


question

23 / 32

SurveyMonkey

National Records Management System Survey at the Request of California

#22

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Thursday, December 03, 2015 5:24:59 PM
Last Modified: Thursday, December 03, 2015 5:34:43 PM
Time Spent: 00:09:43
IP Address: 164.165.235.5

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Greg Wooten

Agency

Idaho Department of Fish & Game

Phone Number

208-334-3736

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Respondent skipped this


question

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Not a case management system. That is still in production. Its a violation database with all citation, warnings, and
incidents. IDFG has an equipment fiscal inventory system that is separate and part of the state wide fiscal inventory
database which includes other agencies. We also have other internally build data systems to track our fitness incentive
program, big game mortality reports, and many others.
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
We've had retail software database systems that are no longer supported; can be an issue. We also have internal
systems built by our staff that are dysfunctional now that the builder is no longer employed. Idaho State Police has a
great case management system that we cannot afford. I think you would benefit from an outsourced system and based
on you size there is much less likelihood the vendor will default. No such thing as a sure thing.

24 / 32

National Records Management System Survey at the Request of California

#23

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Friday, December 04, 2015 1:30:02 PM
Last Modified: Friday, December 04, 2015 1:31:06 PM
Time Spent: 00:01:04
IP Address: 165.189.255.34

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Todd Schaller

Agency

Wisconsin DNR

Phone Number

608 381 8927

Q2: Do you have a records management system?

No,
Additional Comments Regarding this Question
Currently looking into the TraCs RMS system as an
option.

Q3: Was your system custom built or was it purchased


off the shelf?

Respondent skipped this


question

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Respondent skipped this


question

PAGE 2

Q6: If you have a system, briefly describe the


capabilities of your system? (Ex: Reports, citations,
equipment inventory, personnel database, etc.)

Respondent skipped this


question

Q7: Please provide any other wisdom, experience,


considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

Respondent skipped this


question

25 / 32

National Records Management System Survey at the Request of California

#24

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Monday, December 07, 2015 11:13:46 AM
Last Modified: Monday, December 07, 2015 11:20:18 AM
Time Spent: 00:06:31
IP Address: 170.94.66.201

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Todd Callaway

Agency

Ar Game & Fish Comm

Phone Number

501-226-6382

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Mark Vault 501-226-6412

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
It tracks citations, hunting and fishing suspensions
Q7: Please provide any other wisdom, experience,
considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

Respondent skipped this


question

26 / 32

National Records Management System Survey at the Request of California

#25

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Monday, December 07, 2015 2:06:30 PM
Last Modified: Monday, December 07, 2015 2:09:40 PM
Time Spent: 00:03:10
IP Address: 205.204.248.90

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Larry Estes

Agency

KY Dept of Fish and Wildlife

Phone Number

(502) 564-3176

Q2: Do you have a records management system?

Yes

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf

Q4: If you have an off the shelf system what is the name
of system?

Power DMS

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Rachel Bertucci (502) 564-7109 ext 4518

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Reports
Training
Policies
Statues and Regulations
etc
Q7: Please provide any other wisdom, experience,
considerations we should be thinking about in
researching and ultimately obtaining a Records
Management System. Thank You!!

Respondent skipped this


question

27 / 32

National Records Management System Survey at the Request of California

#26

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Monday, December 07, 2015 2:13:08 PM
Last Modified: Monday, December 07, 2015 2:16:50 PM
Time Spent: 00:03:41
IP Address: 163.191.72.193

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Sgt. Eric M. Rollins

Agency

Illinois Dept. of Nat. Resources

Phone Number

217-557-0657

Q2: Do you have a records management system?

No,
Additional Comments Regarding this Question
We are currently looking for a management system
ourselves, but have only looked at a few so far.

Q3: Was your system custom built or was it purchased


off the shelf?

Respondent skipped this


question

Q4: If you have an off the shelf system what is the name
of system?

Respondent skipped this


question

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Respondent skipped this


question

PAGE 2

Q6: If you have a system, briefly describe the


capabilities of your system? (Ex: Reports, citations,
equipment inventory, personnel database, etc.)

Respondent skipped this


question

Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
Is there any way we could see some of your results of this questionnaire?

28 / 32

National Records Management System Survey at the Request of California

#27

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Monday, December 07, 2015 3:45:18 PM
Last Modified: Monday, December 07, 2015 4:08:54 PM
Time Spent: 00:23:35
IP Address: 198.234.44.252

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Dirk Cochran

Agency

ODNR Divsion of Wildlife

Phone Number

614-265-6326

Q2: Do you have a records management system?

No,
Additional Comments Regarding this Question
We are in the final stages of design of the Motorola P1
RMS system. We plan to begin implementation on
February 2016

Q3: Was your system custom built or was it purchased


off the shelf?

Custom Built,

Q4: If you have an off the shelf system what is the name
of system?

Mototola PermierOne Records

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Gregory Brown gregory.brown@motorolasolutions.com

Additional Comments Regarding this Question (100


characters or less)
The basic system is the Motorola P1 RMS but it is
customized for our agency. However the backbone of
system will be utilized statewide across multiple
agencies. OEMA, ODPS, OEPA

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
when fully implemented case reports, citations, evidence and property management, personnel, training, permits, ....
and list goes on, and on. Don't plan to use all that these systems can do. Decide what your core needs are and
concentrate on those areas only.

29 / 32

National Records Management System Survey at the Request of California

SurveyMonkey

Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
Assign a team to work with the contractor, identify the needs of the agency and plan you system. You will need 3 to 5
people with Law enforcement background and 3 to 5 people with a data base programing background to set up and
manage the system or more. We have found that it is an ever changing, and demanding process. Stay focused on you
main goal for the system, and don't be sidetracked by all of the add-ons. Plan to have a group assigned to maintain the
system long term. have your current system policies up to date before developing anything new.

30 / 32

National Records Management System Survey at the Request of California

#28

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Monday, December 07, 2015 7:38:26 PM
Last Modified: Monday, December 07, 2015 7:51:38 PM
Time Spent: 00:13:12
IP Address: 198.182.163.130

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Major Chris Cloutier

Agency

Maine Warden Service

Phone Number

2072872766

Q2: Do you have a records management system?

Yes,
Additional Comments Regarding this Question
Motorola RMS for the last 8 years. We are In the
beginning stages of transitioning to a new RMS
system by Spillman.

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf,

Q4: If you have an off the shelf system what is the name
of system?

Motorola RMS. Not a great product.

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Not sure, we are partnered with Maine State Police.

Additional Comments Regarding this Question (100


characters or less)
Off the shelf, but was customized afterwards which
caused issues.

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Reports, calls for service, permits.
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
Try to purchase as close to off the shelf as possible. We have partnered with other agencies for purchasing power.

31 / 32

National Records Management System Survey at the Request of California

#29

SurveyMonkey

COMPLETE
Collector: Web Link 1 (Web Link)
Started: Thursday, December 10, 2015 2:57:59 PM
Last Modified: Thursday, December 10, 2015 3:04:45 PM
Time Spent: 00:06:46
IP Address: 159.121.202.140

PAGE 1: Why Are We Asking These Questions?

Q1: Agency Information


Name

Capt. Tom M. Worthy

Agency

Oregon State Police

Phone Number

503-934-0266

Q2: Do you have a records management system?

Yes,
Additional Comments Regarding this Question
In service 3 years. Use e-citation interface but it holds
that natively too

Q3: Was your system custom built or was it purchased


off the shelf?

Off the Shelf,

Q4: If you have an off the shelf system what is the name
of system?

Niche Technology WWW.NicheRMS.com

Q5: If you have a system, what is the name and contact


phone number for your point of contact for your
agency?

Chris Bushell

Additional Comments Regarding this Question (100


characters or less)
You would be insane to attempt to custom build an
RMS, these systems are very complex

Chris.Bushell@NicheRMS.com

PAGE 2

Q6: If you have a system, briefly describe the capabilities of your system? (Ex: Reports, citations, equipment
inventory, personnel database, etc.)
Reports, Citation, Crash, Warrants, Custody, property inventory, linking analysis, and a ton more
Q7: Please provide any other wisdom, experience, considerations we should be thinking about in researching
and ultimately obtaining a Records Management System. Thank You!!
There are about 3 or 4 major vendors in this market space.
Denali- (Intergraph, a Hexagon company)
Versaterm- Basically a CAD vendor
New World- we liked them but they allow ZERO customizations and they couldn't accommodate our Fish and Game
work.
Niche- A Canadian Company entering the USA market. They have most of Canada, the UK and Australia. They are a
great company and very easy to use, work with and affordable.

32 / 32

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