Henley Forum 16th Annual Conference

Making a difference

through knowledge and learning

Wednesday 24 and Thursday 25 February 2016

15

YEARS
of knowledge
in action

Henley Forum for Organisational Learning and Knowledge Strategies

www.henley.ac.uk/henleyforum
#HenleyForum16

Making a difference

through knowledge and learning

This year the Henley Forum is celebrating over 15 years of making a difference
through organisational learning and knowledge strategies. Our February 2016
annual conference celebrates that heritage and focuses on the future.

15

YEARS
of knowledge
in action

Conference rate
750 for one day + VAT
1,250 for two days + VAT
Conference dinner 24 February 60 + VAT

Henley Loyalty rates

Henley Forum members receive two
conference places and two invitations
to the Conference Dinner as part of
their membership package. A 25%
discount on conference fees is offered
for additional member delegates.
We also offer a special 25% loyalty
discount for members of the Henley
Partnership, the Henley Centre for HR
Excellence and other Henley research
centres, as follows:

550 for one day + VAT

950 for two days + VAT
Early bird rates
15% discount on conference bookings
made before 31 January 2016.
(This cannot be used alongside other discounts).

Try us out before you join

Get your conference fee deducted from
your membership fee if your organisation
joins the Henley Forum by 31 March 2016.

Booking
Book online:
http://store.rdg.ac/Book_HF16
or for a booking form and more
information contact:
Marina Hart
Henley Forum
henleyforum@henley.ac.uk
Tel +44 (0)1491 418 723

In an ever-changing working world, where today is unlike yesterday and

tomorrow is a foreign land, being able to exploit existing knowledge is still
necessary, but it is no longer sufficient. Instead, organisations need to learn
quickly from the emerging future in order to be both resilient and agile. We
believe that knowledge and learning professionals have a vital role to play in
interpreting and enabling organisational change. So, this year we are asking:

1. Whats on the horizon for knowledge

and learning professionals?
Knowledge plays such a big part in improving organisational performance that
departments outside the KM team are developing their own ways to contribute
to the knowledge and learning agenda. We believe that a rich variety of views
and approaches offers greater value. So we have invited speakers who can each
bring a different perspective to the challenge of making a difference through
knowledge and learning.
But we realise that people can get overwhelmed by change initiatives
if the various perspectives on knowledge and learning fail to connect.
So we are also asking:

2. How can we join the dots to make

more of a difference?
We have posed our questions and we will be inviting you to bring your own helping you to develop actionable insights to make an even bigger difference
in your organisation.

Conference programme
Day 1: Wednesday 24 February 2016

Day 2: Thursday 25 February 2016

09.15

Registration and coffee

08.45

Registration and coffee

10.00

Welcome and opening remarks

09.15

Welcome and opening remarks

10.20

Making a difference: Warming up the conversations

09.25

Making a difference: Warming up the conversations

10.40

KEYNOTE: Using behavioural insights to make

a difference
Owain Service,
Managing Director, The Behavioural Insights Team

09.40

KEYNOTE: The 6Ds driving the future of work

Dr Nicola J Millard,
Head of Customer Insight & Futures, BT Technology,
Service & Operations, Global Innovation Team

11.40

Networking and refreshment break

10.30

12.10

Creating an inspiring creative culture where

employees can develop
Kirstin Furber,
People Director, BBC Worldwide

Adding value by inspiring a passion for learning

and sharing
Christopher Payne,
Head of Olympic Games Knowledge Management,
International Olympic Committee

13.00

Lunch

11.20

Networking and refreshment break

14.00

Learning and performance how to keep up with

todays knowledge worker
Laura Overton,
Managing Director, Towards Maturity

11.50

How to think like an expert: Using masterclasses

for knowledge transfer
Dr Richard McDermott,
McDermott Consulting

14.50

Using Open Innovation to boost your learning

capability
Dr Benjamin Reid,
Principal Researcher, Nesta

12.40

Lunch

13.40

15.40

Networking and refreshment break

Freedom within a framework: an unconventional

IT perspective
Dolph Dwars,
IT Manager, Global Commercial & Chemicals, Shell

16.10

Report on 2015 Forum project

Energising the squeezed middle
Professor Jane McKenzie,
Henley Forum

14.30

16.40

Report on 2015 Forum project

Managing the change process
Dr Christine van Winkelen,
Henley Forum

Workshop:
Joining the dots
making more
of a difference
together
Henley Forum
team

15.45

Networking and refreshment break

16.15

Reflections and projections KM over the past

15 years and the next 15 years
Chris Collison,
Knowledgeable Ltd

17.00

Close

16.55

Report on 2015 Forum project

Building internal partnerships for change
Dr Sharon Varney,
Henley Forum

17.30

Close

18.15

Drinks reception 15 years of the Forum

19.15

Conference dinner

Workshop:
Joining the dots
making more
of a difference
together
Henley Forum
team

Workshop:
Managing the
change process
Dr Christine van
Winkelen,
Henley Forum

#HenleyForum16

Good networking; I was

made to feel very welcome
One of the more valuable
conferences I have ever
attended (and I have
been to many)

About the Henley Forum

The Henley Forum is an internationally recognised centre of excellence in organisational knowledge and learning. Our
community of thoughtful practitioners and practical academics are committed to sharing knowledge and learning in
order to make a difference in organisations.
Within our membership-based community, we offer a space where leading business practitioners, world-class academics
and thought leaders combine experience and ideas, develop insights and provide practical guidance to help knowledgebased organisations thrive in a changing world.
Organisational membership demonstrates a commitment to advanced practice in organisational learning and knowledge
strategies. People from across the organisation benefit from participating in and contributing to research, action learning
projects, conferences and themed events. Members gain access to an expert network, a wealth of practical guidance for
honing knowledge and learning strategies and the opportunity to shape the future agenda of knowledge in action.

Thank you to all our members of the past 15 years.

Abbey National | Aegis AI plc | Aker Kvaerner | Allianz Insurance | Architecture Centre Network |
Arts Council England | Audit Commission | AWE | BAE Systems | Balfour Beatty | Barclays Group
| BG Group | British Council | British Library | British Standards Institution | BT | Business Link
Nottinghamshire | Cabinet Office | Cadbury Schweppes | Cancer Research UK | Cap Gemini
Ernst & Young | Carbon Trust | Care Services Improvement Partnership | Celemi Constructing
Excellence | Citizens Advice | Davis Langdon | DCSA Defence Procurement Agency | DSTL | Deloitte
| Department for Business Innovation and Skills | Department for Children, Schools and Families
| Department for Constitutional Affairs | Defra | Department for International Development
| DECC | Department of Health | DLO Andover | EC Harris | EDF Energy | Egon Zehnder | Energy
Saving Trust | Environment Agency | Ericsson | Faithful+Gould | Financial Conduct Authority |
Financial Ombudsman Service | Financial Services Authority | Ford Motor Company | Foreign and
Commonwealth Office | Gardiner & Theobald | Getronics | GlaxoSmithKline | Government Office
for the North West | Halcrow Group | HBOS | Heathrow Airport | Highways Agency | HMRC | HM
Treasury | Holcim Group Support | Home Office | HP Services | HSBC | Hyder Consulting | IDeA |
Information Centre for Health & Social Care | Information Commissioners Office | InfraCo | Intervet
UK | Kingfisher | Lend Lease | LexisNexis Butterworths | Lloyds Banking Group | Local Government
Ombudsman | London Underground | Metronet Rail | Microsoft | Mills & Reeve | Ministry of Defence
| Ministry of Justice | MWH | National Audit Office | National College of School Leadership |
National School of Government | National Trust | Nationwide Building Society | Network Rail | NHS
(Knowledge Management) | Nissan Technical Centre Europe | Nokia Siemens | Nottinghamshire
County Council | Office of Government Commerce | Parliamentary and Health Service Ombudsman
| Ofsted | Oracle | Orange SA | Ove Arup | Permira | PRP Architects | QinetiQ | Roche Diagnostics
| Royal Bank of Scotland | Royal Boskalis Westminster | Royal Town Planning Institute | RSSB |
RWE Innogy | SABMiller | SciSys | Simons Group | Sky | Surrey County Council | Syngenta | Taylor
Woodrow Construction | Tesco Stores | Thames Water | Unilever | Unisys | United Utilities |
Vodafone | Weightmans Solicitors

Book online:
http://store.rdg.ac/Book_HF16
or for more information contact:
Marina Hart
henleyforum@henley.ac.uk
Tel +44 (0)1491 418 723
Henley Forum
Henley Business School
Greenlands
Henley-on-Thames
Oxfordshire, RG9 3AU

Join us on our journey

To find out more about corporate membership
of the Henley Forum please visit:
www.henley.ac.uk/henleyforum

For full terms and conditions see website:

www.henley.ac.uk/henleyforum