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Malika Ahmed

83, Waterside,
Peartree Bridge,
Milton Keynes,
Bucks,
MK6 3DE
07717825557 01908 606672 malika.y.ahmed@hotmail.com

Personal statement
I am a student currently studying my first year of Media and Communication (BA) at Birmingham City
University. I am specialising in New Media so know the basics on HTML and CSS coding, however
learning to become more advanced. I am looking to develop my specialism even further so I can
peruse a career in web design. I will be able to do this confidentially and quickly as I am a quick
learner.
Experience in working in pressured environments and can easily adapt to new environments, also
confident when working with new people in a group or alone. I am a very motivated individual who is
willing to try new things and I will settle into any workplace with confidence. I complete any given task
to my optimum ability whether it is a group activity or an individual activity.

Key Skills

Excellent communication skills, both written and verbal


Customer service orientated
Strong leadership skills

Key Media Skills

Basic HTML skills


Basic adobe Photoshop/InDesign skills
Excellent communication skills, both written and verbal
Advanced IT skills (capable of using software such as Microsoft to an advanced level)

Employment History
Retail Assistant, BHS, Milton Keynes
(August 2013 July 2015)
Achievements and responsibilities:

Replenishing and restocking stock


Team leader when there was limited management
Managed one department of the store
Dealt with customers face to face and over the phone
Had to adapt to different customer needs and requirements
Handled customer complaints
Closed down the store
Dealt with cashing up

Volunteering, Lovat Field, Milton Keynes


(January 2013 (10 weeks volunteering))
Achievements and responsibilities:

Help and talked to retired citizens


Helped them improve their IT skills

Retail Assistant, Superdrug, Milton Keynes


(July 2012 (2 weeks work experience))
Achievements and responsibilities:

Replenishing and restocking the shop floor shelving


Followed basic recovery instructions
Learnt how to provide excellent customer service skills and hot to handle customers within
different senarios
Learnt basic health and safety procedures

Education
Birmingham City University
(September 2015 Present)

Oakgrove Sixthform
(September 2013 June 2015)
A-levels:
Media Studies B
Applied Business Studies B
IT Distinction*

Oakgrove School
(September 2008 June 2013)
7 GCSEs, grade A-C, including Maths and English

Hobbies & Interests


In the future I hope to become a professional web designed and learn coding to a more advanced
level, trying out different languages. I am interesting in enhancing my skills in Photoshop and
InDesign.

References
References are available upon request.

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