Professional Documents
Culture Documents
E-COMMERCE
WEBSITE
PROPOSAL
P R E PA R E D FO R FA SHL AB , INC .
STEVE BROWN
VICE PRESIDENT OF MARKETING
180 N E W M O N TG O M E R Y, F I F T H F LO O R
SAN FR ANCISCO, C A 94105
M AY 6TH , 2014
PAGE 2
TABLE
OF
CONTENTS
04
PROJECT OVERVIEW
06
08
MARKET RESEARCH
13
14
COMPETITOR - ETSY
COMPETITOR - THREADLESS
15
16
COMPETITIVE MATRIX
18
PROJECT SCOPE
20
E-COMMERCE PL ATFORM
26
MEASURES OF SUCCESS
28
34
36
BILLING PL AN
38
46
ABOUT ONE-EIGHT Y
48
OUR PORTFOLIO
PAGE 3
01.
PROJECT
OVERVIEW
PAGE 4
PROJECT OVERVIEW
INTRODUCTION
transactions.
of this project.
PROJECT OBJECTIVES
WHAT IS FASHLAB
people.
PROJECT SUMMARY
recognition.
One-Eighty
is
looking
to
build
clean
and
platforms.
02.
UNDERSTANDING
TARGET AUDIENCE
PAGE 6
DEMOGRAPHIC
FashLabs
target
audience
consists
of creative, fashion-conscious, 18 to
35-years old, male and female, who
are looking for unique ways to express
themselves
through
fashion.
These
TARGET AUDIENCE:
SHOPPERS
TARGET AUDIENCE:
ARTISTS
high-quality
products,
and
trendy
03.
MARKET
RESEARCH
PAGE 8
MARKET RESEARCH
ONLINE SHOPPING
GENDER
MARKET RESEARCH
CUSTOMIZED
APPARELS
According
to
Forbes.com, The
made-to-order
this lavishness.
Technological
advances
have
created
PAGE 10
MARKET RESEARCH
THE GROWTH
OF MCOMMERCE
Source: eMarketer
PAGE 11
04.
COMPETITIVE
ANALYSIS
PAGE 12
C O M P E T I T I V E A N A LY S I S
H T T P : // W W W. E T S Y.CO M /
ETSY
Etsy
is
an
e-commerce
website
focused
on
PROS
Very clean and professional user interface
Attractive and eye-ctaching interactive slideshows
on homepage
Good interaction with social media
Good traffic / good amount of users on the website
Search engine friendly
CONS
Inconsistent navigation bar. When youre in the
product page, the category navigation disappears.
Users have to go back to use the top navigation.
No distinct differences between the artist and the
buyer.
Inconsistency in product photos
Lack of quality control
PAGE 13
C O M P E T I T I V E A N A LY S I S
H T T P : // T H R E A D L E S S .CO M
THREADLESS
PROS
Very good grid system
Consistent product display
Distinct difference between shoppers (shop) and
artists (participate)
Big thumbnails showing the products
Very good quality control on the artwork
Good social media integration
CONS
Very unclear way of showing products on each
artists page
Difficult to read - no hierarchy
Too many typefaces are being used on the site
Not user friendly - while submitting a new design,
user has to go through two pages in order to submit
A lot of negative space on the webpage
PAGE 14
C O M P E T I T I V E A N A LY S I S
H T T P : // W W W. D I S T R I C T L I N E S .CO M //
DISCTRICT LINES
PROS
The upload widget on the site is doing a pretty
good job
Grid system on its homepage
Distinct difference between shoppers (shop) and
artists (create a shirt)
CONS
Lack of professionalism
Distractive background on each page
The icons on its navigation bar are very hard to
understand and distracting
The customized page of each artist page can
sometimes be a distraction
PAGE 15
05.
COMPETITIVE
MATRIX
PAGE 16
COMPETITIVE MATRIX
FASHL AB
ETSY
THREADLESS
DISTRICT
LINES
a
a
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a
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a
INTERFACE
GRID SYSTEM
INTUITIVE NAVIGATION
PRODUCT DESCRIPTION
PRODUCT CATEGORY
SORT BY PRICE
FUNCTION
CUSTOMIZATION WIDGET
(We will build a user-friendly
customization widget that makes the
process of customizing artwork easy
and painless.)
SHOPPING CART
GUEST SHOPPING
WISH LIST
a
a
a
a
a
a
a
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a
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a
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a
SOCIAL
ADDING COMMENTS
FOLLOWING ARTISTS
BLOGGING
PAYMENT
SECURE PAYMENT
ORDER TRACKING
PAGE 17
06.
PROJECT
SCOPE
PAGE 18
PROJECT SCOPE
PROJECT SCOPE
SITE CONTENTS
USABILITY DOCUMENTS
Personas
for sale.
DESIGN
navigation,
Sophisticated
and
scalable
clean
intuitive
consistent
interface,
solution,
and
Main Navigation
uploaded items.
devices.
FUNCTIONALITY/PROGRAMMING
User accounts.
07.
E-COMMERCE
PLATFORM
There are several platforms that meet FashLabs
needs. Were comparing Shopify, Magento, and
Bigcommerce for the e-commerce platforms,
and Bluehost and Hostmonster for the hosting.
We are, however, recommending Shopify as
both the hosting & e-commerce platform for
FashLab because after thorough research and
comparison, we found out that Shopify has the
best features that suit the needs of FashLab.
Shopify also offers unlimited hosting so it would
be redundant for FashLab to host the site on
another hosting platform.
PAGE 20
SHOPIFY
Shopify is a complete e-commerce solution that allows you to set up an online store to sell your
goods. It lets you organize your products, customize your storefront, accept credit card payments,
track and respond to orders all with a few clicks of the mouse.
RECOMMENDED PACKAGE:
UNLIMITED PACKAGE
$179 /month
FEATURES
CLIENTS
Shopping cart
Secure transaction
Free SSL certificate
$3,000,000
Estimated credit card payment
80% ($2,400,000)
2,400,000*2.25% = $54,000
TOTAL = $78,000
Unlimited products
PAYMENT
Shopify handles payments directly, no third
party required. Major payment methods like
No Transaction fees
Gift cards
20% ($600,000)
$80,148
Customer accounts
PAGE 21
CUSTOMER ACCOUNTS
SHOPIFY SITE ANALYTICS
BLOGGING PLATFORM
history at a glance.
PAGE 22
SHOPIFY MOBILE
With
sales.
Shopify
Mobile
you
can
view
all
vital
PAGE 23
E-COMMERCE
PLATFORMS
COMPARISON
SHOPPING
SHOPPING CART
SECURE TRANSACTION
SHIPPING DETAILS
ORDER TRACKING
STORAGE
UNLIMITED PRODUCTS
PRODUCT DATABASE
ACCOUNTS
MERCHANT ACCOUNT
OTHERS
24/7 SUPPORT
COMMUNIT Y-BUILDING
MOBILE COMMERCE
AUTOMATIC STATISTIC
MULTI L ANGUAGES
PAYMENT
0% TRANSACTION FEES
SHOPIFY
MAGENTO
BIGCOMMERCE
FASHL AB
(UNLIMITED PACKAGE)
(ENTERPRISE
PACKAGE)
2.345% (average)
2.65% + 30c
$179/MONTH
$ 2 ,1 4 8 /A N N U A L
$ 1 5 , 5 0 0 /A N N U A L
$ 1 9 9 .9 5 / M O N T H
$ 2 , 4 0 0 /A N N U A L
$ 8 0 ,1 4 8 /A N N U A L
$85,850/ANNUAL
$90,000/ANNUAL
2.15% swipe
PRICE
TOTAL ESTIMATED PRICE (AFTER TRANSACTION)
PAGE 24
HOSTING
PLATFORMS
COMPARISON
SHOPPING
SHOPPING CART
SECURE TRANSACTION
SHIPPING DETAILS
ORDER TRACKING
STORAGE
UNLIMITED PRODUCTS
PRODUCT DATABASE
ACCOUNTS
MERCHANT ACCOUNT
OTHERS
24/7 SUPPORT
COMMUNIT Y-BUILDING
MOBILE COMMERCE
AUTOMATIC STATISTIC
MULTI L ANGUAGES
PAYMENT
0% TRANSACTION FEES
SHOPIFY
HOSTMONSTER
(ENHANCED
PACKAGE)
(DEDICATED ENHANCED
PACKAGE)
MUST INSTALL
3RD PART Y
E-COMMERCE
PLUGIN
MUST INSTALL
3RD PART Y
E-COMMERCE
PLUGIN
DOESNT APPLY
DOESNT APPLY
$179/MONTH
$ 2 ,1 4 8 /A N N U A L
$ 9 9 .9 9 / M O N T H
$ 1 , 2 0 0 /A N N U A L
$ 9 9 .9 9 / M O N T H
$ 1 , 2 0 0 /A N N U A L
$ 8 0 ,1 4 8 /A N N U A L
(NOT APPLICABLE)
(NOT APPLICABLE)
FASHL AB
(UNLIMITED PACKAGE)
BLUEHOST
PRICE
TOTAL ESTIMATED PRICE (AFTER TRANSACTION)
PAGE 25
08.
MEASURES OF
SUCCESS
PAGE 26
MEASURE OF SUCCESS
MEASURING SUCCESS
COMPLETED TRANSACTIONS
Completed transactions
unique visitor)
Abandoned carts
ARTISTS
SITE ANALYTICS
first year.
method.
UNIQUE VISITORS
ABANDONED CARTS
the website.
FIRST YEAR
benchmark.
month.
PAGE 27
09.
OUR PHASES
AND STEPS
PAGE 28
OUR METHODOLOGY
STRATEGY PLANNING
FashLab.
Our
mockups.
strategy
planning
includes
gathering
PAGE 29
PHASE 1: STRUCTURE
DELIVERABLES
One sitemap
PHASE 1 STEPS:
NUMBER OF REVISIONS
MILESTONE
TOTAL EXPENSES: 0
PHASE 2: DESIGN
DELIVERABLES
PHASE 2 STEPS:
JPEG format
NUMBER OF REVISIONS
MILESTONE
site.
site.
TOTAL WEEKS: 6 weeks
5) Typeface & color pallete: Suggests two to three
main web fonts for the site and three to five color
pallete.
6) Design/Interface Mockup: phase two will end
with a design mockup of eight main templates:
Homepage, About Us, Category Page, Product Page,
Artists Page, Contact Us, Shopping Cart Page, and
Payment.
PAGE 31
PHASE 3: BUILD
method is working.
PHASE 3 STEPS:
1) 2nd-round user testing: UX testing helps us find
DELIVERABLE
the site.
MILESTONE
3) Create HTML pages: Start coding HTML/CSS/JS
PHASE 4: MEASURE
DELIVERABLES
be launched.
PHASE 4 STEPS:
1) 3rd-round user testing: We will gather about 30
NUMBER OF REVISIONS
PAGE 34
PAGE 35
10.
BILLING
PLAN
PAGE 36
BILLING PLAN
FINANCIAL
SUMMARY
BILLING PLAN
PHASE TOTAL
Advance Deposit: 10% $26,120
Progress Billing at the end pf Phase 1: 22.5% $58,770
Progress Billing at the end pf Phase 2: 22.5% $58,770
PHASE SUMMARY
PHASE 1
Structure
4 $52,800 0 $52,800
PHASE 2
Design
PHASE 3
Build
PHASE 4
TOTAL WEEKS: 25 weeks
Measure
TOTALS 25 $248,000
$13,200 $261,200
PAGE 37
11.
TERMS AND
CONDITIONS
PAGE 38
BASIC TERMS
AND CONDITIONS
1. DEFINITIONS
or services of Client.
2. PROPOSAL
Schedule A,
Supplements
attachments hereto.
1.2
1.7
together
with
any
other
or substitution.
Copyright Law.
1.4
1.9
3.2
1.3
1.8
in the Proposal.
1.5
1.10
including
the Proposal.
without
limitation
pre-existing
and
newly
1.11
proprietary
functional elements.
prior approval.
photography or illustration.
1.6
1.12
Third
Party
Materials
means
3.3
Trademarks means trade names, words, symbols,
accepted.
3.4
4.3
5. CLIENT RESPONSIBILITIES
manner:
written
reproduction
comments
and/or
corrections
sufficient
to
or
incorporation
into
the
Deliverables
4. CHANGES
4.1
Agreement.
4.4
4.2
Substantive
Changes.
If
Client
requests
6. ACCREDITATION/PROMOTIONS
All displays or publications of the Deliverables shall bear
accreditation and/or copyright notice in Designers name
in the form, size and location as incorporated by Designer
in the Deliverables, or as otherwise directed by Designer.
Designer retains the right to reproduce, publish and display
the Deliverables in Designers portfolios and websites, and
in galleries, design periodicals and other media or exhibits
for the purposes of recognition of creative excellence
or professional advancement, and to be credited with
authorship of the Deliverables in connection with such
uses. Either party, subject to the others reasonable
approval, may describe its role in relation to the Project
and, if applicable, the services provided to the other party
on its website and in other promotional materials, and, if
not expressly objected to, include a link to the other partys
website.
7. CONFIDENTIAL INFORMATION
Each
party
acknowledges
that
in
connection
with
technical
and
business
information
the rights of any third party, and use of the Client Content
of this Agreement.
and
8.3
this
(c) Client shall comply with the terms and conditions of any
Materials, and (d) Client shall comply with all laws and
9.2
Client that (i) except for Third Party Materials and Client
8.1
an
Independent
Contractor.
Designer
is
No
Solicitation.
During
the
term
of
By Designer
8.4
Designer.
8.2
MAKES
By
Client.
Client
represents,
warrants
and
NO WARRANTIES WHATSOEVER.
DESIGNER
PAGE 41
11.3
Designer.
(b) a prorated portion of the fees due, or (c) hourly fees for
Limitation of Liability. THE SERVICES AND THE
10. INDEMNIFICATION/LIABILITY
10.3
10.1
cancellation.
WHATSOEVER,
full
date of termination.
assistance,
INDIRECT,
information
and
authority
necessary
to
AND
CLIENTS
INCIDENTAL,
MAXIMUM
SPECIAL,
REMEDY,
11.4
of
compensation
as
provided
herein,
CONSEQUENTIAL,
11.5
party, and (b) other than as provided herein, all rights and
10.2
11.1
This Agreement
shall
12. GENERAL
commence
upon
the
12.1
11.2
obligations
the
under
this
section.
Notwithstanding
12.2
confirmation of receipt.
___ , ____Supplement 2:
assign,
party.
12.3
12.4
No Assignment.
Neither
party
may
Print-specific
Interactive-specific
Environmental-specific
12.6
enforceable provision.
12.7
12.8
SCHEDULE A:
INTELLECTUAL
PROPERTY
PROVISIONS
IP 2.B
Assignment:
I 2. ENHANCEMENTS
IP 1. RIGHTS TO DELIVERABLES
SUPPLEMENT 2:
INTERACTIVESPECIFIC
TERMS AND
CONDITIONS
IP 1.1
I 1. SUPPORT SERVICES
I 1.1
Deficiencies.
Subject
to
the
representations
not knowingly infringe the rights of any third party, and use
of same in connection with the Project will not knowingly
violate the rights of any third parties except to the extent
that such violations are caused by Client Content, or the
modification of, or use of the Deliverables in combination
with materials or equipment outside the scope of the
applicable specifications, by Client or third parties.
DESIGNER:
CLIENT:
FASHLAB, INC
FIFTH FLOOR,
FIFTH FLOOR,
UNITED STATES
UNITED STATES
SIGNED: _____________________________________
SIGNED: _____________________________________
DATE: _______________________________________
DATE: _______________________________________
PAGE 45
12.
ABOUT
ONE-EIGHTY
PAGE 46
ABOUT ONE-EIGHTY
WHO WE ARE
WHAT WE DO
One-Eighty
provides
services
that
include
PAGE 47
OUR PORTFOLIO
H T T P : // T H E H A R TM AT T E R S .CO M /D R U PA L /
PAGE 48
OUR PORTFOLIO
H T T P : // S K YM A L L .CO M
SKY MALL
PAGE 49
OUR PORTFOLIO
DESIRE CLOTHING
PAGE 50
OUR PORTFOLIO
H T T P : //LU N A B O U T I Q U E .CO M
LUNA BOUTIQUE
PAGE 51
ABOUT ONE-EIGHTY
SAMIA AHMADI
CHELSEY EOM
LU WANG
up-to-date.
PROJECT MANAGER
UX SPECIALIST
INFORMATION DESIGNER
clients to grow.
PAGE 52
ABOUT ONE-EIGHTY
IRENE
FRADA QIN
MICKY HUANG
considerable aplomb.
usable applications.
VISUAL DESIGNER
FRONT-END DEVELOPER
BACK-END DEVELOPER
PAGE 53
THANK
YOU
PAGE 54
PREPARED BY
ONE-EIGHTY DESIGN STUDIO
O N E E I G H T Y.CO M
1 8 0 N E W M O N TG O M E R Y, F I F T H F LO O R
SAN FRANCISCO, CA 94105