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INSIDE

How to make your

FLIGHT
ATTENDANT

like you

Marks of Gods Favor

E come to the Lord for MARKS OF

GODS FAVOR! Wealth and fame
are worked out by anyone. And so
is poverty when we are lax. Do we consider
them as tests of character that will expose our
hearts? We praise God at all times, and be good
stewards of all the things He has entrusted us. We dont own
anything, even our own life is a lease from the Creator. Lets
keep our Faith burning and serve God above self and receive
MARKS OF GODS FAVOR. AMEN!
YETTA L. CRUZ AND LOUIE LACSON
Word&Life Publications teacherlouie1965@yahoo.com

Editor: Gerard S. Ramos lifestylebusinessmirror@gmail.com

Agoda.com,
Singapore Airlines
partner for great deals
SINGAPOREAgoda.com, one of Asias leading
hotel booking sites and part of Nasdaq-listed
Priceline Group, has announced an enhanced
partnership with Singapore Airlines which will give
customers instant access to Agoda.coms inventory
of properties around the world.
This partnership is an important next step for
the two companies. Having previously offered
promotions only to members of KrisFlyer, Singapore
Airlines frequent flyer program, the enhanced
partnership now allows all Singapore Airlines
customers to enjoy access to Agoda.coms
global inventory of hotels. KrisFlyer members will
additionally benefit from this partnership by earning
KrisFlyer miles with every hotel booking. Bookings
can be made through a customized booking page
at www.agoda.com/singaporeair. Commenting on
the deal, Agoda.com Director for Commercial Ernst
Hemmer said: We are very excited to bring Agoda.
coms extensive global hotel portfolio to customers of
Singapore Airlines, without doubt one of the worlds
most recognized brands and one of the leaders in
the global airline industry. Our intent is to make it both
easy and worthwhile for Singapore Airlines customers
to earn miles at the same time they book hotels.
To connect with Agoda.com and learn about
special deals and promotions on hotels worldwide,
like on Facebook, or follow on Google+, Instagram or
Pinterest.

Life
BusinessMirror

D1

How to make your flight attendant like you

B G H | Airfarewatchdog.com

AYBE you dont want to please

your cabin crew next time you fly.
I know, I know, its their job to be
nice, youre the customer, theyre
the employee. But if youre good to
them, theyll be extra nice to you. So heres how to charm
them.
1. If a flight attendant greets you upon
boarding at the Jetway, say "Hi" back. Dont
just ignore them. A simple good morning or good
evening does it. How would you like to greet 20 people
in a row and be greeted by silence? Well, thats what
usually happens.
2. Listen to the safety demo. Its just polite. Put
down your iPad and Kindle. When was the last time you
really listened? If it was more than a few years ago, its
time for a refresher. At the very least dont talk loudly
to your neighbor when a flight attendant is standing in
front of you trying to keep you safe.
3. Headphones off! Take your headphones off
when they ask you what youd like to drink so they dont
have to repeat it three times. How would you like it if

they were wearing headphones when talking to you? Its

the Golden Rule.
4. Be specific when ordering. When you ask
for coffee or tea, specify milk or no milk, sweetener or
not, without being asked, as in Id like coffee with milk
please or Id like coffee, black. Not only does it make
their job easier, but everyone on the plane will get served
more quickly.
5. Same for cold drinks. Id like Diet Coke,
no ice please or Water, with ice and a slice of lemon
please.
6. Say "please" and "thank you." As in the examples above, say please and thank you when asking
for and receiving something. Again, common courtesy
that will get you treated extra well. A flight attendant
once told me We thought you were company (meaning
that I worked for the airline) because I was so polite.
7. Magazines! Donate copies of your current
magazines to the crew. After you finish reading this
weeks US Weekly or GQ, give it to your flight attendant.
Flight attendants love to read magazines when theyre off
duty or on break.
8. Treats. Its perfectly permissible to bring a little
taste treat for your crew. Just make sure its safety-

A new Airbus for long-haul flights

ASIANA Airlines (OZ) will begin flying
two new Airbus A380 this year for
its popular Incheon-Los Angeles
routes. The South Korean national
carrier, whose hub is the awardwinning Incheon International Airport,
flies across Asia, Europe, Russia,
Oceania, Japan, China and North
America. In the Philippines Asiana flies
from Manila, Clark and Cebu.
Asiana will initially use the A380 for
its Tokyo Narita, Osaka, Hong Kong
and Bangkok routes in June. By endJuly, the planes will be flying long-haul
flights to Los Angeles. Asiana Airlines
President Soo Cheon-kim revealed
that the airlines A380 strategy

Thursday, March 13, 2014

was focused on maximizing seat

efficiency and enhancing premium
seat quality. The A380 is touted
as the worlds largest passenger
airline. Asiana has configured the new
aircraft for 495 seats with 12 in First
Class, 66 Business Class and 417
Travel Class seats.
First Class and Business Class
cabins have been upgraded to the
First Suite and Business Smartium
configuration, respectively.
First Suite offers spacious
83-inch seats with 32-inch TV
monitors. Business Smartium gives
passengers space maximized for
movement and comfort, with the

addition of a magazine rack on

the side. Both cabin designs have
been tailor-made by Asiana to let
passengers move more freely and
have some light exercise, a must
for long-haul travels. An induction
oven has also been added to the
galley equipment for improved food
service. Asiana will strengthen its

competiveness and sales through

the introduction of the A380 in this
fiercely competitive market, especially
connecting China and the United
States via Incheon, Kim said.
Aside from Los Angeles, Asiana
also flies to major US cities, such as
New York, San Francisco, Seattle,
Chicago and Honolulu.

sealednot your homemade muffins, which might be

considered a safety hazard. I bring boxes of Walkers
Scottish shortbread or factory-sealed chocolates. Theyre
always a big hit and you may be rewarded with a free
cocktail or maybe even get reseated in the exit row. It
happens!
9. Pens! People are always asking flight attendants
for pens, whether to complete immigration and customs
forms or to simply do the crossword puzzle. Bring a few
extra cheap pens, bundle them up and give them to your
crew members. It may not be as enjoyable as a box of
chocolates, but they will surely put them to good use.
10. Wheels in! Try to put your carryon bag with
wheels or handles facing in before commandeering
twice as much space putting it horizontally. And, for
heavens sake, dont put your jackets or tiny bags in the
bin. That takes up space for larger items that have to go
there, and these smaller items easily can fit atop existing
bags once everyone has boarded, or underneath the seat.
Flight attendants will tell you that boarding is the most
stressful part of their job, and by exhibiting an ounce of
courtesy and common sense, it helps the entire plane get
on the way more quickly.
11. Stay out of the aisles. Make your best effort
to stay out of the aisles when the carts are brought out
or when the plane is boarding. Try to use the bathroom
before boarding or after takeoff, but if the crew begins
their service, it is best to stay seated. The carts are heavy
and awkward to maneuver, and theres no reason to
become an obstacle to them unless absolutely necessary.
And if crew members remind you that the seatbelt sign
is still illuminated, remember that they are just doing
their job.
12. Tell the airline. If a flight attendant
offers exceptionally nice service, most airlines have
a mechanism for recognizing them. Ask for their
employee number and note the flight number.
Where will all this kindness get you? No, you
probably wont get an inflight upgrade (although flight
attendants do have the ability to offer them if theres
room). Maybe the crew will forget to charge you for your
cocktail. Maybe theyll reseat you if the child behind
you is wailing like a banshee. Ive been offered a bottle of
wine at the end of the flight on more than one occasion.
But sometimes being nice is its own reward. MCT

Life D1

Knock on
Wood

Sports
BusinessMirror

C1

| Thursday, MarCh 13, 2014

mirror_sports@yahoo.com.ph
sports@businessmirror.com.ph
Editor: Jun Lomibao

New names
crowding
US PgA Tour

ARE INJURIES SLOWING DOWN TIGER?

KNOCK ON WOOD
By Doug Ferguson

The Associated Press

NE lesson Jack Nicklaus imparted on

Tiger Woods a decade ago in South
Africa was to always be part of the
conversation.
They were talking that day about
rivalries.
The problem now for Woods is its hard
to have any conversation about him without
mentioning his health. The biggest rival for
Woods at age 38 might be a body that by his
own account appears to be breaking down.
Woods was a big part of the conversation in
back-to-back weeks on the Florida swing, and it
had little to do with this golf.
He withdrew from the Honda Classic
after 13 holes in the final round with lower
back pain and what he said were spasms. He
showed up three days later at Doral to walk a
practice round on the new Blue Monster with
wedges and a putter. He shot 73 in the wind
on Friday (a very good score), and he shot 66
on Saturday (a great score) to get within three

shots of the lead. And then his back flared up

and he had the worst Sunday score (78) of his
professional career.
His year is starting to sound like one big
soap opera.
Was he working out too much in the
offseason? Was he playing too little? Should
he have played Doral? Will he be at Bay
Hill next week? Just how bad is his back? Is
rest and treatment enough? What kind of
shape will he be in when he gets to Augusta
National?
And the question that has yet to be asked
should he even play the Masters?
No other player from his generation has
spoken more to the media than Woods.
Few have given up so little.
Part of thatmost of thatis his desire to
keep what he considers private matters just that.
And that includes his health.
Consider a sampling of Woodss injuries in
recent years.
At The Barclays in 2012, he said he
felt a twinge in his lower back the morning
of the second round and showed great

discomfort around Bethpage Black. Must

have slept funny on it. Soft beds at the
hotel, he said.
The next year at the same
tournament, he played only nine holes of
the pro-am, and then chipped and putted on
the back nine. My neck and back are a little
stiff...after a soft bed, he said. And just
one of those things, sleeping in hotels and I
didnt want to push it.
By the end of the week, he dropped to his
knees after one shot on the back nine from what
he said were back spasms. Woods said it was
unrelated to the tightness he felt in his back
two weeks earlier in the final round of the US
Professional Golfers Association Championship.
He showed up at Boston the next week, thankful
for the Friday start of the Deutsche Bank
Championship.
He played with a left elbow injury in
the US Open last summer at Merion. He said
he injured it playing golf at The Players
Championship, and that he would still play
even if were not the US Open. But he wound up
missing the AT&T National two weeks later to

rest up for the British Open.

Its painfully clear (no pun intended) that
Woods does not want to divulge details about
injuries.
Asked on Sunday at Doral if it could be
something more than back spasms, Woods
replied: Well, it is back spasms, so weve done
all the protocols.
That was followed by a simple question:
Have you had an MRI? As Ive said, weve done
all the protocols.
At times, it can be hard to ignore one part
of Hank Haneys book, The Big Miss, when
talking about Woodss fascination with injuries.
Haney, his coach for six years, said Woods could
have worsened the condition of his knee with
heavy workouts and Navy SEAL activities.
But Tiger preferred that people see his
injuries related to his sport, so that he could
wear them as an athletic badge of honor,
Haney wrote. To him, injuries were a way of
being accepted into the fraternity of superstars
who played more physical sports than golf. For
example, a couple of times when I knew hed
just gotten off the phone with Derek Jeter, Id

NEW ERA PROMISES SHAKE-UP IN FORMULA ONE

OR jaded Formula One (F1) fans weary of

Sebastian Vettels dominance, an overdue
shake-up is coming.
A switch to six-cylinder turbo engines has forced
a radical redesign of the cars, with the aim of making
the series more relevant to the car industry and
tempting major automakers back to F1.
While such changes tend to ultimately benefit
the big teams, who have more resources to put into
design and trouble-shooting, the change could see
some of the major players struggle early.
How the teams adjust to the technical
challenges will be the major theme of the season,
with juicy subplots such as how Fernando Alonso
and Kimi Raikkonen manage what could be a
combustible relationship as teammates at Ferrari.
Off the track, there are also major issues, most
notably the future of the series commercial boss
with 83-year-old Bernie Ecclestone facing bribery
charges in Germany. Many eyes are also on Michael
Schumacher, who remains in a coma in a French
hospital months after he suffered head injuries in a
skiing accident.
Preseason testing has raised some eyebrows,
with Vettelwho will be aiming for his fifth
straight drivers championshipand his Red Bull
team struggling with technical problems, while
Felipe Massa at his new team Williams is the
unlikely name at the top of the timesheets.
It will be tough to bet against Red Bull and
designer Adrian Newey quickly coming up with
solutions to the preseason glitches, but Vettel knew
the restricted running in preseason put his team at
a disadvantage for the season-opening Australian
Grand Prix (GP) on Sunday.
We havent done enough laps, the speed is

not there compared to some other teams, said

Vettel, who last season matched Schumachers
record of 13 victories in a year and equaled the
nine consecutive wins of Alberto Ascari. Theres
no reason to paint everything black. Everyone is
motivated to get out of it, get going and find out
where we are.
If Red Bull is off the pace in Australia and the
early races, it will have plenty of opportunities to
catch up in the 19-race season. The Russian GP in
October is new to the schedule, while the Austrian
GP returns in June. The Korean GP has been
dropped, while the Indian GP is off this year and
expected early in 2015.
Red Bulls preseason struggles have been
caused by Renaults teething problems with the
new V6 engine and associated parts of the power
train. That has also impacted the other Renaultsupplied teams: Lotus, Toro Rosso and Caterham.
The trouble for Renault is the engines have
been set for the season ahead, with no major
changes allowed, so there is a fear the problems
will be difficult if not impossible to resolve.
The Mercedes-powered teams have flourished
in preseason, with the eponymous factory team
a clear favorite for the early races to build on the
second-place finish in 2013, while Williams and
Force India have looked strong, less so McLaren.
The Mercedes teams did roughly twice as many
laps in preseason testing than the Renault or
Ferrari-powered cars.
Mercedes driver Lewis Hamilton, who will sport
the No. 44 on his car as F1 switches to personally
chosen numbers instead of the previous seasons
finishing order, was playing down his favorite
status for Melbourne.

We have a strong package but I dont feel we

are guaranteed to be the guys ahead, Hamilton said.
Mercedes does have the benefit of continuity
because it is one of only two teams to retain
the same driver pairing from 2013, along with
Marussia.
There has been plenty of shuffling of drivers
but not many new faces. The debutants in
Melbourne will be Kevin Magnussen at McLaren,
Marcus Ericsson at Caterham and 19-year-old
Russian Daniil Kyvat at Toro Rosso, while Kamui
Kobayashi returns at Caterham after a year away.
The most intriguing driver pairing is at Ferrari,
where Raikkonen returns to partner Alonsothe
man who replaced him at the Italian team in 2010.
The Finn has the speed to challenge Alonso as
the teams top driversomething Alonso struggled
with in his one season partnering then-rookie
Hamilton at McLaren. There is also the potential for
a personality conflict, with Raikkonens well-crafted
languid image being a marked contrast to the
Spaniards disciplined approach.
Vettels new teammate is Daniel Ricciardo, who
replaces Mark Webber and will be a distinct No. 2 to
the German. Two promising pairings will be at Force
India, where Sergio Perez joins Nico Hulkenberg as
both seek to belatedly deliver on their status as the
next big things in F1, and at Williams, where the
experienced Massa will cast off the long-held No. 2
role at Ferrari and become a team leader alongside
promising Valtteri Bottas. AP
One driver Sebastian Vettel of Red
BullFORMULA
Racing is aiming for his fifth straight drivers
championship this season. AP

asked what they had talked about. Both times

Tiger said the conversation was about injuries
they were each dealing with.
Its easy to connect dots with scores and
injuries, especially when the bad back on the
last two Sundays followed rounds of 65 and
66. But that would be ignoring the 2008 US
Open he won in 91 holes on a left leg so badly
damaged that it required season-ending
surgery two days later.
Even with eight wins over the last
two years, his future remains muddled by
recurring injuries. How bad are they? Does he
need to take more time off? Can he afford to
take more time off? How much longer will he
be stuck on 14 majors? Will he ever break the
record 18 majors won by Nicklaus?
Woods is not playing this week. Consider it a
commercial break.

TIgER WOOdS, in this file photo bowing his

head on the fourth green during the final round
of the Cadillac Championship golf tournament,
has been muddled by recurring injuries. AP

HE road to the Masters is just

getting started, and already
two players have combined to
win five times on the US Professional
Golfers Association (PGA) Tour.
Theyre not Tiger Woods and Phil
Mickelson.
How many would have guessed
Jimmy Walker (three wins) and
Patrick Reed (two wins) when the
season began in October?
Reed might have had his hand
up.
In a moment of bravado on
television after he won the Cadillac
Championship, the 23-year-old
Reed said, Im one of the top five
players in the world. I feel like Ive
proven myself. He has won twice this
season, three times dating to August.
Reed and Walker are the latest
newcomers to winning on the
strongest tour in golf. Harris English
won in Mexico last November for
his second tour title in six months.
Jordan Spieth won in July, and he
started this year by giving himself
three chances to win.
Its just another example that
winning is getting hard, even for
those who are used to winning a lot.
Each season seems to bring a
new crop of younger players who
have a lot of game and no fear.
Russell Henley won the Sony Open in
his debut as a tour member. Just over
a year later, he overcame a two-shot
lead playing with Rory McIlroy in the
final group at the Honda Classic and
won a four-hole playoff.
Scott Stallings won at Torrey
Pines for his third tour win. Hes 28.
The last three winners of the
World Golf ChampionshipsDustin
Johnson, Jason Day and Reedare
all in their 20s. Ten of the 17 winners
this season are in their 20s. That
includes Chesson Hadley, who won
the Puerto Rico Open on Sunday
about the time Reed was beating the
strongest field so far this year at Doral.
Look at Russell Henleyhes
won twice, Reed said. Harris English
has won twice, Jordan Spieth won
once. Myself, Ive won three times.
Its just one of those things that weve
worked very hardall of us to
get where we are. And its definitely
shown what we are doing is working.
To see the young guys coming out
and playing and putting it to the
veterans is always nice.
Walker turned 35 in January, so
its hard to consider him one of the
younger players. Then again, injuries
slowed the start of his career. And
once he finally won at the Frys.com
Open to kick off the new wraparound
season, he has made it a habit. Over
the weekend, Walker talked about
new opportunities that have come
his way following his three wins.
Hes not interested in anything but
playing good golf.
Now that he has tasted winning,
his appetite is only growing.
Walker leads the Ryder Cup
standings. Johnson is No. 2, while
Reed is at No. 4 in the Ryder Cup. Five
of the top nine players in the Ryder
Cup standings were not on the last
US team at Muirfield Village for the
Presidents Cup.
Its still only March, and the
majors have yet to be played. Reed
has never even played in a major.
He rubbed a few people the
wrong way when he declared himself
among the top five in the world (hes
actually No. 20). It showed what he
thought about his game and that hes
not afraid to say it.
Years ago, Colin Montgomerie
jokingly said it was hard to win majors
because Woods usually won two of
them, Mickelson, Vijay Singh or Ernie
Els won another, and that left only one
for everybody else each year.
Twenty-one players have won the
last 24 majors. That would seem
to make it even harder.
Its getting that
way for regular
US PGA Tour
events, too. AP

sports C1

he Philippines ranked last

in terms of the quality of its
infrastructure as compared
against that of neighboring countries,
a study made by an international bank
showed.
In a briefing in Makati City, Hongkong and Shanghai Banking Corp.
(HSBC) said in its analysis on the
quality of infrastructure in the region, the Philippines showed up as
having the worst among 13 other
countries in Asia.
We made some analysis on infrastructure, and we have come up with a
measure on the quality of infrastructure in Asian countriesit is summa-

PESO exchange rates

Thursday, March 13, 2014 Vol. 9 No. 154

P25.00 nationwide | 6 sections 30 pages | 7 days a week

Loopholes in sin tax law cut

income, abetted smuggling
By Recto Mercene
& David Cagahastian

BSP ISSUES
WARNING ON
BITCOINS

he sin tax law

can be considered a success
because it has
added P65 billion to the
countrys coffer, but lawmakers said the earnings
could have been bigger if
loopholes in the law that
allowed the smuggling of
tobacco were plugged.

Sen. Edgardo J. Angara, chairman

of the ways and means committee,
which conducted a joint hearing with
its House counterpart on Wednesday, said, We must not be happy
that we got P65 billion if we could
collect P85 billion.
He said proper government agencies, like the Bureau of Customs, were
not able to provide the necessary data
when they noted loopholes in the law.
Tobacco production had increased
but consumption had decreased, he
said, and this could mean that some
See Sin tax, A2

Pinoy infra quality worst

among Asian neighbors
By Bianca Cuaresma

rized in one index of infrastructure,

and, unfortunately, the Philippines
ranks last in this particular index behind Vietnam and India, said Frederic
Neumann, co-head of the HSBC Asian
Economic Research.
The index involved in the analysis
were Hong Kong, Singapore, China,
South Korea, Taiwan, Japan, Vietnam, Thailand, Malaysia, Indonesia,
Sri Lanka and India. Neumann also
said it measured the quality of roads,
telecommunications, electricity, water
supply and everything understood
about infrastructure.
Although other details of HSBCs
Asia infrastructure measure have
yet to be made available by the bank,
See Infra, A8

The Philippines made a splash at the recent ITB Berlin, the worlds leading travel fair, held from March 5 to 9. A 50-man Philippines delegation
attended the event. It was led by the Tourism Promotions Board, various tour and travel operators, hotels and resorts, as well as representatives from
the Bohol local government and members of the House of Representatives Committee on Tourism. This years Philippines pavilion was 270 square
meters and allowed more Philippines sellers to promote their respective establishments and the Philippines as a destination. Photo courtesy of TPB

Tourism industry seen to gain much

from PHL participation in Berlin fair
By Ma. STella F. Arnaldo

Special to the BusinessMirror

HE Philippines successfully participated in this years ITB Berlin

(Internationale Tourismus-Brse
Berlin), considered the worlds leading
tourism and trade fair, which could
give massive European exposure to
tourist destinations.
In an interview, Domingo Ramon
Enerio III, chief operating officer of the
Tourism Promotions Board (TPB), an
attached agency of the Department
of Tourism (DOT), said the Philippines
booth had a bigger space this year
at 270 square meters, allowing more
Philippines tour operators and travel
participants to join and sell more to
German and European buyers.
Though the booth was smaller
in size compared to Thailands and
Malaysias, it attracted so much more

positive feedback for being spacious,

fresh looking and conducive to business meetings, he said.
Enerio headed the 50-man Philippines delegation to ITB Berlin held
from March 5 to 9. The delegation was
composed of 27 tour and travel companies, including Philippine Airlines,
which participated in the tourism
event for the first time. It also included
hotels and resorts, representatives
from the local government of Bohol,
the Philippine Embassy in Berlin and
members of the House Committee on
Tourism, headed by its chairman, Rep.
Rene Lopez Relampagos of Bohol.
The TPB chief said other provinces and major Philippines destinations were strongly represented and
promoted at the ITB, such as Palawan,
Boracay, Cebu, Manila, Iloilo, Negros
Occidental and Banaue.
Enerio said he also met with five

companies that do digital and socialmedia marketing, like iAmbassador,

which networks with travel bloggers;
and FVM, a German travel trade publication. My meetings, in particular,
focused on how the Philippines can
maximize the digital and social media to engage more Europeans and
encourage them to talk about Philippines tourism. This is in line with
TPBs No. 1 strategy to maximize the
digital format and utilize the social
media in various platforms, including
mobile apps.
He also met with eight European
tour operators to discuss possible
areas of cooperation.
According to a news statement, ITB
Berlin received a 4-percent increase in
trade visitors and a larger business volume, estimated at 6.5 billion this year.
The TPB, formerly known as the
See Tourism, A2

he Bangko Sentral ng Pilipinas (BSP) warned the public

of Bitcoins, or virtual currencies currently being exchanged in the
country, saying monetary authorities
were still studying the appropriate
regulatory measure on the new technological innovation.
The central bank said Bitcoins were
a form of unregulated digital money
that allows purchase of both virtual
goods, such as those in online gaming
environments and social network, as
well as real goods and services, such
as retailers, restaurants and other establishments. This type of currency is
not issued by a central bank. Also, unlike electronic money that is backed
by cash for the entirety of its value,
Bitcoins are not backed by any commodity but by the mere ability of its
holder to exchange them for goods.
It has recently come to the attention of the BSP that virtual
currencies like Bitcoins are now being
See BSP, A2

EU eyes new asset,

travel sanctions
against Russia

ARISEuropean Union (EU)

countries are preparing tougher
new sanctions against Russia
that they could impose by Monday.
EU governments are divided
about how fast, and how far to go,
to punish Moscow for its military
incursion into Ukraines Crimean
peninsula.
British and French diplomats told
the Associated Press on Tuesday that
officials are preparing a second round
of sanctions on top of an initial round
imposed last week. Those deemed responsible for undermining Ukrainian
territorial integrity and promoting
See EU, A2

n US 44.4840 n japan 0.4323 n UK 73.9324 n HK 5.7315 n CHINA 7.2447 n singapore 35.1070 n australia 40.2170 n EU 61.6771 n SAUDI arabia 11.8617