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OBJECTIVE

To seek career in a dynamic organization that can give me a chance to


rise and utilize my talent with zeal and devotion.
PERSONAL PROFILE
Notice Period

Immediate Joining

Educational Qualification

B.CS.
ICS.
Matriculation

Virtual University of
Divisional Public School & College D.G.Khan()
Divisional Public School & College D.G.Khan()

Diplomas & Certificates

CSS (6 Month Computer Short Course) from Ali Institute.


A+ Certification from NICON.
Web and Graphic Designing Certification from Peak Solutions.
1 year Diploma in DCL-IT course.
International English Language Testing System (IELTS) holder.
3D Studio Max (Certificate from Al-Rehman)
AutoCAD (Certificate from Al-Rehman)

Major Projects

Complete Training of Blackberry Enterprise Server 5.0


Complete Training Windows Server 2008, 08R2 with Exchange 2008
Took part in configuration and Installation of new Branch office in Qatar
which included fresh installation of windows servers.

Computer Proficiency

Complete office correspondence in MS OFFICE Frequent user of Internet


Developing and Managing a Websites.
Interactive Presentations Design
Troubleshooting of Computers Hardware

IT Skill Summary

Configuration, Troubleshooting and Maintenance of Voice gateways, Voice


Server Modules, Analogue Modules, IP Phones and related accessories.
Installation and configuration of Windows Server 2003, 2008-08R2 and
Blackberry Enterprise Server Administration
Exchange 2003

Good practices on Configuration and Change Management, Incident and


Problem Management.
Sound Knowledge of Avaya IP Phone Configuration, Port Configuration,
CCTV Camera Configuration.
Knowledge in Documentation for Installation, Testing, deployment and
troubleshooting
Good Knowledge of IT processes to be followed as per ITIL standard.
Supporting desktop systems
Backups in multiple locations.
IP and USB Printer/ Scanner Installation.
ERP/Tally
Help Desk/Spice Works

Experience
o

2 Years 2 Months Experience in Al-Baddad Group(Jebel Ali, Techno


Park, Dubai) as a IT & Network Engineer

Job Responsibilities
As IT Desktop & Network Engineer responsibilities:

ICT Support
o HQ based user support
o Installation and maintenance of PCs, printers, devices as approved
through the process
o Collating and maintaining ICT hardware inventory
o Collating and maintaining user details
Document Processing
o Creating, verifying, processing and filing ICT forms
o Ensuring all forms are complete with the required information and
signatures

Data Network, IP Telephony and other systems


o Data Networking, identifying network sockets and provide connectivity
o Avaya IP Telephones and underlying network
o Mobile phones and SIM Cards
o Supporting and maintaining audio visual related systems
o SMATV system, antennas and distribution
o Meeting rooms and LCD connectivity
Passive Network Infrastructure
o Copper cabling across building, floors, departments and offices
o Fiber cabling
Fiber links external buildings at Albaddad Business Park
o Racks and cabinets
Copper patching in the cabinets

Cable Management (Maintaining organized Racks and Cabinet


Cabling)
Active Network Infrastructure AVAYA based
o Support and Maintenance of company`s Switches (Core & Edge),
Routers, Firewalls, and all network related components (such as VLANs,
ONTs)
o Support and maintenance of wireless networks (SSID, Controller,
Access Points)
o VOIP related configuration, troubleshooting and maintenance (Voice
gateways, Voice Server Modules, Analogue Modules, IP Phones and
related accessories)
o Continues Monitoring of Wired, Wireless and VOIP Network
performance
Audio Visual
o Supporting and maintaining audio visual related systems (such as
Avaya Video Conferencing)
o SMATV system, antennas and distribution
o Meeting rooms and LCD connectivity
Door Locking System
o Lock support and maintenance
o Programming and application maintenance
o Card programming and issuing

4 Years Experience in FirstZeivacom as a IT Specialist & Graphics


Designer and also doing job as a Web Developer in Xeivacom.(FZ
group)

Job Responsibilities
As an IT Specialist my responsibilities:
o
o
o
o
o

Installation and maintenance of PCs, printers, devices as approved


through the process
Collating and maintaining ICT hardware inventory
Support and maintenance of active network components and
connectivity.
Backup and recovery procedures

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