Professional Documents
Culture Documents
Contents
1. Prerequisites .....................................................................................................................3
2. Course Overview...............................................................................................................3
3. Whos Behind Google?.....................................................................................................3
4. Why Use Google? (10 good reasons)..............................................................................4
5. Accessing Google.............................................................................................................5
6. Google Features and Help................................................................................................7
7. The Basics of Searching ..................................................................................................9
8. Interpreting Results ........................................................................................................11
9. More About Searching....................................................................................................15
10. Advanced Search Interface ............................................................................................21
11. Setting Search Preferences ...........................................................................................22
12. Google Tools ...................................................................................................................23
13. Google Directory.............................................................................................................27
14. Saving and Printing Web Pages ....................................................................................30
15. Summary..........................................................................................................................31
16. Acknowledgements ........................................................................................................32
17. More Free Database and Internet Courses ...................................................................33
Information Skills
Puumanawa Whakamoohitanga
Tel: 373-7599 ext. 86679 / 83797
Email: info.skills@auckland.ac.nz
Author: Rose Holley
Last Update: 21st January 2004
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1. Prerequisites
Before undertaking this course it is necessary to:
Be able to use a mouse proficiently
Have good keyboarding skills
Familiarity with using a browser (Internet Explorer v 6 will be used in class)
Good understanding of written and oral English
Pre attendance on Information Literacy/IT basic skills course or similar
2. Course Overview
This 2-hour course will cover Google search operators in the simple and advanced interface and then apply
them to Web, Image, News and Groups (e-mail) searching. Also covered is interpreting results, Google Help,
Google Tools, Google Directory, setting search preferences and saving and printing websites.
Brin has been a featured speaker at several national and international academic, business and technology
forums, including the Academy of American Achievement; European Technology Forum; Technology,
Entertainment and Design; and Silicon Alley 2001. He has shared his views on the technology industry and the
future of search on the Charlie Rose Show, ABC World News Tonight, CNBC, and CNNfn as well as in
numerous newspaper articles. Brin was named a "Young Innovator Who Will Create the Future" by MIT's
Technology Review magazine in 2002.
Larry Page: Co-Founder & President, Products
Larry Page (31) was Google's founding CEO and grew the company to more than 200
employees and profitability before moving into his role as President, Products in April
2001. He continues to share responsibility for Google's day-to-day operations with Eric
Schmidt and Sergey Brin.
The son of Michigan State University Computer Science professor Dr. Carl Victor
Page, Page's love of computers began at age six. While following in his father's
footsteps in academics, Page became an honors graduate from cross-state rival the
University of Michigan, where he earned a Bachelor of Science degree in Engineering,
with a concentration on Computer Engineering. During his time in Ann Arbor, Page
received numerous leadership awards for his efforts toward improving the College of
Engineering, served as president of the University's Eta Kappa Nu Honor Society and
built a programmable plotter and inkjet printer out of Lego.
While in the Ph.D program in Computer Science at Stanford University, Page met Sergey Brin and together they
developed and ran Google, which began operating in 1998. Page went on leave from Stanford after earning his
master's degree. Prior to Google, Page was a software developer at Advanced Management Systems in
Washington, D.C., and CogniTek in Evanston, Ill.
Page has discussed business and technology on nationally broadcast programs including CNNfn and the Charlie
Rose Show and as a speaker at numerous national and international forums, including the Churchill Club, The
Wall Street Journal Technology Summit, the Commonwealth Club, Technologic Partners and PC Forum. He is a
member of the National Advisory Committee (NAC) for the University of Michigan College of Engineering and in
2002, was named a "Young Innovator Who Will Create the Future" by MIT's Technology Review magazine and a
World Economic Forum Global Leader for Tomorrow. Page has also been recognized as Research and
Development Magazine's Innovator of the Year and was the first recipient of the University of Michigan Alumni
Society Recent Engineering Graduate Award.
5. Accessing Google
1. Open Internet Explorer from your desktop.
2. In the address bar type www.google.com, or www.google.co.nz or one of the local domains below and press
the enter key on your keyboard.
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To access the different search types click on the relevant tab above the main search box:
Comprehensive help and other information is available by clicking on the Jobs, Press and Help link from the
Google home page:
Search Help
Basics of Search
Interpreting Results
Customize Results
Web Search
Features
Cached Links
Calculator
Definitions - New!
File Types
I'm Feeling Lucky
Froogle - New!
News Headlines
PhoneBook
Search By Number - New!
Similar Pages
Site Search
Spell Checker
Stock Quotes
Street Maps
Travel Conditions - New!
Web Page Translation
Who links to you?
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Google
Google
Google
Google
Google
Google
Labs
in your Language
News
Special Searches
Toolbar
Translate Tool
Google
Google
Google
Google
Google
University Search
Web APIs
Web Directory
Web Search
Wireless
To get back to the homepage of Google, or to start a new search, or select a different search type just click on
the Google Image:
Operator
Example
Boolean and
whales migration
Phrase/name searching
whale watching
Giant sperm whale
Helen Clark
Ngai Tahu
Word proximity
(automatic)
Stemming
(automatic sometimes)
Case sensitivity
To enter a query into Google, just type in a few descriptive words and hit the 'enter' key (or click on the Google
Search button) for a list of relevant web pages. Since Google only returns web pages that contain all the words
in your query, refining or narrowing your search is as simple as adding more words to the search terms you have
already entered. Your new query will return a smaller subset of the pages Google found for your original "toobroad" query.
7.1
Choosing Keywords
For best results, it's important to choose your keywords wisely. Keep these tips in mind:
Try the obvious first. If you're looking for information on Picasso, enter "Picasso" rather than "painters".
Use words likely to appear on a site with the information you want. "Luxury hotel dubuque" gets better
results than "really nice places to spend the night in Dubuque".
Make keywords as specific as possible. "Antique lead soldiers" gets more relevant results than "old metal
toys".
If keywords include hyphens use them e.g. americas cup, rather than americas cup.
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7.2
By default, Google only returns pages that include all of your search terms. There is no need to include "and"
between terms. Keep in mind that the order in which the terms are typed will affect the search results. To restrict
a search further, just include more terms
7.3
Capitalization
Google searches are NOT case sensitive. All letters, regardless of how you type them, will be understood as
lower case. For example, searches for "george washington", "George Washington", and "gEoRgE wAsHiNgToN"
will all return the same results.
7.4
Google uses stemming technology. Sometimes it will search not only for your search terms, but also for words
that are similar to some or all of those terms. If you search for "pet lemur dietary needs", Google will also search
for "pet lemur diet needs", and other related variations of your terms. Any variants of your terms that were
searched for will be highlighted in the snippet of text accompanying each result.
*Google still does not support full truncation, so it is advisable to include all variants of your word with the OR
operator e.g. library OR libraries OR librarian.
7.5
Google ignores common words and characters such as the of an "where" and "how", as well as certain
single digits and single letters, because they tend to slow down your search without improving the results.
Google will indicate if a common word has been excluded by displaying details on the results page below the
search box.
If a common word is essential to getting the results you want, you can include it by putting a "+" sign in front of it.
Put a space in front of + but no space after, e.g. lord +of +the rings
Alternatively you can perform a phrase search, e.g. lord of the rings
7.6
Phrase Searching
To search for phrases or names enclose the words in speech marks. All words (including stopwords) inside the
speech marks will be searched for as an exact string, e.g. The Treaty of Waitangi Winston Peters Cancer of
the colon
Exercise 1: Entering web search terms
1. From the Web Search Screen click your cursor in the search box
2. Enter the terms yacht race 2004
3. Click on
The results will show web pages mentioning yacht and race and 2004.
Exercise 2: Phrase searching
1. Click your cursor in the search box
2. Enter the term bledisloe cup
3. Click on
Results will show web pages with Bledisloe Cup as a phrase in them
Exercise 3: Phrase searching
1. Click your cursor in the search box
2. Enter the term new zealand barbarians
3. Click on
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Results will show web pages with new Zealand barbarians as a phrase in them.
Exercise 4: Name searching
1. Click your cursor in the search box
2. Enter the term helen clark prime minister
3. Click on
Results will show web pages about Helen Clark the Prime Minister of New Zealand.
Exercise 5: Name searching
1. Click your cursor in the search box
2. Enter the term ngai tahu
3. Click on
Results will show web pages about the ngai tahu iwi
Exercise 6: Forcing searches on excluded common words
1. Click your cursor in the search box
2. Enter the terms lord of the rings
3. Click on Google search.
4. Note the message on the screen that of and the have been excluded from your search.
5. Now repeat the search or alter your terms by putting a + before of and the. e.g. lord +of +the rings.
These words will now be searched on.
Note for this example you could do a phrase search instead.
8. Interpreting Results
Each letter is a link to that element's definition:
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A.
Advanced Search
Links to a page that enables you to restrict your search if necessary.
B.
Preferences
Links to a page that enables you to set search preferences, including the default number of
results per page, the interface language, and whether to screen results using our SafeSearch
filter.
C.
Language Tools
Tools for setting language preferences for pages to be searched, interface language and
translation of results.
D.
Search Tips
Links to information that will help you search more effectively. Tells you how Google differs
from other search engines--from the way we handle basic queries to the special features that
set us apart.
E.
Search Field
To enter a query into Google, just type in a few descriptive keywords. Hit enter or click on the
Google Search button for your list of relevant results.
F.
G.
Tabs
Click the tab for the kind of search you want to conduct. Choose from a full web search,
images only, Google Groups (Usenet discussion archive) or the Google Directory (the web
organized into browseable categories).
H.
Statistics Bar
This line describes your search and indicates the number of results returned as well as the
amount of time it took to complete your search.
I.
Category
If your search terms also appear in the web directory, these suggested categories may help
you find more information related to your query. Click on them to browse for other links.
J.
Page Title
The first line of the result is the title of the web page found. Sometimes, instead of a title there
will be a URL, meaning that either the page has no title, or Google has not indexed the full
content of that page. We still know it's a good match because of other web pages -- which we
have indexed -- that have links to this returned page. If the text associated with these links
matches your query, we may return the page as a result even though its full text has not been
indexed.
K.
L.
Description
If your search query is listed in the web directory, the description filed by the open directory
author is displayed.
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M.
Category
If a site found by your search query is listed in the web directory, the category in which it
appears is displayed below its description.
N.
URL of Result
This is the web address of the returned result.
O.
Size
This number is the size of the text portion of the found web page. It is omitted for sites we
have not yet indexed.
P.
Supplemental Result
Google augments results for difficult queries by searching a supplemental collection of web
pages. Results from this index are marked in green as "Supplemental."
Q.
Cached
Clicking the cached link will enable you to see the contents of the web page as of the time we
indexed it. If for some reason the site link does not connect you to the current page, you can
still retrieve the cached version and may find the information you need there. Your search
terms are highlighted on the cached version.
R.
Similar Pages
When you select the Similar Pages link for a particular result, Google automatically scouts
the web for pages that are related to this result.
S.
Indented Result
When Google finds multiple results from the same web site, the most relevant result is listed
first with the other relevant pages from that same site indented below it.
T.
More Results
If there are more than two results from the same site, the remaining results can be accessed
by clicking on "More results from..." link.
8.1
Spell Checker
Google's spell checking software automatically looks at your query and checks to see if you are using the most
common version of a word's spelling. If it calculates that you're likely to generate more relevant search results
with an alternative spelling, it will ask "Did you mean: (more common spelling)?". Clicking on the suggested
spelling will launch a Google search for that term. Because Google's spell check is based on occurrences of all
words on the Internet, it is able to suggest common spellings for proper nouns (names and places) that might not
appear in a standard spell check program or dictionary. If you mistyped a word e.g. sailing it will suggest the
correct spelling
Exercise 7: Spellchecker
1. Type the word saiiling into the box (deliberately misspelling it).
2. Click Google Search
3. Click on the did you mean- sailing link to perform a search on the correct spelling of the word.
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8.2
Google breaks the language barrier with this translation feature. Using machine translation technology, Google
now gives English speakers access to a variety of non-English web pages. This feature is currently available for
pages published in Italian, French, Spanish, German, and Portuguese. If your search has non-English results,
there will be a link to a version of that page translated into English.
Exercise 8: Using Translation
1. Search for barcelona
2. Scan down the results list to see which sites have translations from Spanish. (the country extension for
Spain is .es)
8.3
News Headlines
When searching on Google you may see links at the top of your results marked "News". These links connect you
to reports culled from numerous news services Google continuously monitors. The links appear if the terms you
enter are words currently in the news and clicking on them will take you directly to the service supplying them.
Exercise 9: Results linked to news
1. Search for lord of the rings
2. Look for any links to news items appearing before the official web pages
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8.4
Sponsored Links
Google does not put paid listings into the top search results like other engines do. It uses the PageRanking
system for results. However occasionally you may see sponsored results appearing in a green box to the right
of your search results. These sponsored links are related to your search term.
Exercise 10: Sponsored Links
1. Search for americas cup
2. Are there any sponsored links appearing?
Boolean Operators
Google supports Boolean search operators. The three Boolean operators are:
AND whales and migration
(narrows the search)
OR
protection or conservation
(broadens the search)
NOT whales not killer
(narrows the search)
9.1.1 "OR" Searches
Google supports the logical OR operator. To retrieve pages that include either word A or word B, use an
uppercase OR between terms. For example, to search for a vacation in either London or Paris, just type:
vacation london OR paris
Google Search
Also the OR operator is useful to search for synonyms (two words with the same meaning)
e.g. conservation OR preservation
And to search for words with different spellings
e.g. digitization OR digitisation
Google Search
This is also useful for refining your search for example sites on cats but not Persian cats [cats persian]
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*Note: Google does not support the use of brackets for long Boolean search strings
e.g. (dolphins OR porpoises) not bottlenose and zealand.
Without brackets the order of search is:
Not
And
Or
Google does not support truncation.
Alta Vista advanced search is the recommended search engine for full Boolean searching to advanced level and
this has both these features.
9.2
New Zealand
Australia
Hong Kong
United Kingdom
Cook Islands
Site:
You can limit your search to part of the web address by using the site: operator.
To search a specific domain or site, use the "site:sampledomain.com" syntax in the Google search box. No
space after colon.
For example to search for genetically modified crops in commercial US sites only type:
genetically modified crops site:.com
To search for this in New Zealand only type
genetically modified crops site:.nz
To search for this in Massey University website only type
genetically modified crops site:www.massey.ac.nz
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*Note this searching is sometimes not 100% effective. This functionality is also available through the
Advanced Search page, under Advanced Web Search > Domain.
If you are in a local Google domain, e.g. www.google.co.nz, there will also be an option on the home page
search screen to limit to the local domain or the entire world web.
9.3
allintitle:
If you start a query with [allintitle:], Google will restrict the results to those with all of the query words in the title.
For instance, [allintitle: google search] will return only documents that have both "google" and "search" in the
title.
*Note this functionality is also available through the Advanced Search page, under Advanced Web Search >
Occurrences.
intitle:
If you include [intitle:] in your query, Google will restrict the results to documents containing that word in the title.
For instance, [intitle:google search] will return documents that mention the word "google" in their title, and
mention the word "search" anywhere in the document (title or no). Note there can be no space between the
"intitle:" and the following word.
Putting [intitle:] in front of every word in your query is equivalent to putting [allintitle:] at the front of your query:
[intitle:google intitle:search] is the same as [allintitle: google search].
9.4
allinurl:
If you start a query with [allinurl:], Google will restrict the results to those with all of the query words in the url. For
instance, [allinurl: google search] will return only documents that have both "google" and "search" in the url.
Note that [allinurl:] works on words, not url components. In particular, it ignores punctuation. Thus, [allinurl:
foo/bar] will restrict the results to page with the words "foo" and "bar" in the url, but won't require that they be
separated by a slash within that url, that they be adjacent, or that they be in that particular word order. There is
currently no way to enforce these constraints.
This functionality is also available through the Advanced Search page, under Advanced Web Search >
Occurrences.
inurl:
If you include [inurl:] in your query, Google will restrict the results to documents containing that word in the url.
For instance, [inurl:google search] will return documents that mention the word "google" in their url, and mention
the word "search" anywhere in the document (url or no). Note there can be no space between the "inurl:" and the
following word.
Putting "inurl:" in front of every word in your query is equivalent to putting "allinurl:" at the front of your query:
[inurl:google inurl:search] is the same as [allinurl: google search].
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Type of search
Operator
Boolean and
whales migration
Boolean or
OR
Boolean not
Phrase/name searching
Example
dolphins OR porpoises
protection OR conservation
whales -killer
Site:
whale watching
Giant sperm whale
Helen Clark
Ngai Tahu
Lord +of +the rings
GM crops site:www.massey.ac.nz
GM crops site:.ac
GM crops site:.nz
allintitle:
intitle:
allintitle:google search
(=all words in title)
intitle:google jobs
(=only first word in title)
allinurl:
inurl:
allinurl:auckland city
(=all words in URL)
inurl:auckland rates (=only first word in URL)
Word proximity
(automatic)
Stemming
(automatic sometimes)
Case sensitivity
Truncation
NOT SUPPORTED
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9.5
Google Groups
Google Groups contains the entire archive of Usenet discussion groups (e-mails sent to newsgroups and
listservs) dating back to 1981. These discussions cover the full range of human discourse and provide a
fascinating look at evolving viewpoints, debate and advice on every subject from politics to technology. Google's
search feature enables users to access this wealth of information with the speed and efficiency of a Google web
search, providing relevant results from a database containing more than 700 million posts.
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4. Now click on the web tab. (Google will automatically perform the same search on the web).
5. How many results?
6. Now click on the image tab to see if you can find a photo of Peter (Google will automatically perform the
search)
7. New Search for your own name in Images, web and groups.
Exercise 20: Groups Browse
1. From the Google groups interface select the sci link (below the search box).
2. Browse through sciences and pick a science group. (Those with a green bar will have recent messages and
those with a grey bar are archived old messages)
3. Browse through the messages.
Google advanced search screen is a guided search screen. This is sometimes helpful, and enables you to
easily limit by domain, language and date. However the guided boxes do place some restrictions on your
searching and on occasion you may need to go back to the basic screen to perform a more advanced free text
Boolean search. For example the search genetic engineering OR genetic modification cant be done in
guided but can in basic. In the guided screens it is not necessary to put operators between words. The web,
images, groups and news tab all have an advanced screen available (directory searching does not).
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Date searching use this with caution. It may be the date the webmaster has revised the page look, rather than
the date the information itself was updated.
Exercise 21: Google Guided Searching
1. You want to search for genetic engineering in relation to horticulture or crops in New Zealand use the
advanced search screen for this search. Note you do not need to enter operators between the keywords or
around phrases.
2. In the exact phrase box enter genetic engineering.
3. In the at least one of the words box enter horticulture crops plants
4. In the without the words box enter the words sheep lambs cattle animals.
5. In the domain box select only and in the box to the right of this enter.nz
6. Click Google search.
Exercise 22: Google Guided Searching
1. Search for egg laying in fowls.
2. In the all of the words box enter eggs
3. In the exact phrase box enter egg laying
4. In the at least one of the words box enter ducks geese hens chooks fowls
5. Check that the results are relevant.
Exercise 23: Free Searching
Try some of the previous course search exercises in the advanced interface, or create some searches of your
own.
Exercise 24: Advanced Searching Image, News, Groups
Look at the advanced search screen in the other web engines (Image, News and Groups) and make up some of
your own searches using the features.
Estonian
Faroese
Finnish
French
Frisian
Galician
Georgian
German
Greek
Gujarati
Hacker
Hebrew
Hindi
Klingon
Korean
Latin
Latvian
Lithuanian
Macedonian
Malay
Malayalam
Maltese
Marathi
Nepali
Norwegian
Norwegian (Nynorsk)
Scots Gaelic
Serbian
Sinhalese
Slovak
Slovenian
Spanish
Sundanese
Swahili
Swedish
Tagalog
Tamil
Telugu
Thai
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Chinese (Simplified)
Chinese (Traditional)
Croatian
Czech
Danish
Dutch
Elmer Fudd
English
Esperanto
Hungarian
Icelandic
Indonesian
Interlingua
Irish
Italian
Japanese
Javanese
Kannada
Occitan
Persian
Pig Latin
Polish
Portuguese
Portuguese (Portugal)
Punjabi
Romanian
Russian
Tigrinya
Turkish
Ukrainian
Urdu
Uzbek
Vietnamese
Welsh
Xhosa
Zulu
safesearch@google.com
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12.1 Dictionary
Enter a word into the search box and click search or press the return key on keyboard.
The word you have searched for will appear on the blue bar above your results. If you click on the underlined
word in the blue bar you will be taken to a dictionary definition for that word. To return to your search use the
browser back button.
Exercise 25: Dictionary
1. Enter rabbit in the keyword search box and click the enter key
2. Click on the word rabbit in the blue bar to read a dictionary definition.
3. Use the back button to get back to your search results.
12.2 Calculator
Googles calculator tries to understand the problem you are attempting to solve without requiring you to use
special syntax. However, it may be helpful to know the most direct way to pose a question to get the best results.
Listed below are a few suggestions for the most common type of expressions (and a few more esoteric ones).
Most operators come between the two numbers they combine, such as the plus sign in the expression 1+1.
Operator
Function
Example
addition
3+44
subtraction
13-5
multiplication
7*8
division
12/3
8^2
8%7
choose
18 choose 4
th root of
5th root of 32
% of
X % of Y computes X percent of Y
20% of 150
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Some operators work on only one number and should come before that number. In these cases, it often helps to
put the number in parentheses.
Operator
sqrt
sin, cos, etc.
Function
square root
Example
sqrt(9)
trigonometric functions
(numbers are assumed to be radians)
sin(pi/3)
tan(45 degrees)
ln
logarithm base e
ln(17)
log
logarithm base 10
log(1,000)
Function
Example
factorial
5!
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12.3 Translation
To translate text click on the link to Language Tools from the Google search interface. You can type text into
the box and translate it to the language of your choice using the drop down box.
Exercise 27: Translate
1. Click on the language tools link from the Google search interface.
2. Type some English text into the translate text box.
3. Click on the drop down box to decide what language you would like it translated into.
4. Click on the translate button.
12.4 Definitions
To see a definition for a word or phrase, simply type the word "define:" with no space after the colon and
between the term you want defined. For example, the search [define:microbiology] will show you a list of
definitions for "microbiology" gathered from various online sources.
Exercise 28: Define
1. In the Google search box type define:microbiology (or a word of your choice)
2. Click Google Search
3. You will see definitions of the word listed.
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12.5 Links
To find out who links to your website use the query link:URL to show you all the pages that point to that URL.
For example, link:www.auckland.ac.nz will show you all the pages that point to Aucklands homepage. You
cannot combine a link: search with a regular keyword search. You can also find who links to subpages within
your website.
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For example if you wanted to browse for some recipe ideas you may use the web directory and look up
home>cooking>recipe collections (or type recipes in the search box). You can then browse through some
sites containing recipes. However if you were looking for a specific recipe e.g. mushroom masala you would use
the web search engine and type mushroom masala in the search box.
The directory links through to the web search engine and when performing a keyword search in the web search
engine you will see in the results list the directory category it has been placed in. You can switch from directory
to web or web to directory by using the links on screen.
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14.2 Printing
If you are using IE5.5 or later version of the browser you will be able to preview before you print pages and make
selections for printing.
From the File Menu select File-Print Preview (to see what the page will look like before printing). Then FilePrint.
To print a selection first use your cursor to highlight the part of the web page you want to print and then select
File > Print > Print Selection (you can change the paper size and orientation as you normally would for
printing).
Using Word
Sometimes (usually with frames) it is not possible to print the whole page as is on the screen. One way to get
around this it to highlight the page you need then copy and paste it into a word document. Then print the word
document. This works very effectively.
To copy Ctrl + C
To paste Ctrl + V
15. Summary
Searching Functionality in Google homepage interface
(Some functionality is also duplicated in advanced guided search interface)
Type of Search
Operator
Boolean and
whales migration
Boolean or
OR
Boolean not
Phrase/name searching
Example
dolphins OR porpoises
protection OR conservation
whales -killer
Site:
whale watching
Giant sperm whale
Helen Clark
Ngai Tahu
Lord +of +the rings
GM crops site:www.massey.ac.nz
GM crops site:.ac
GM crops site:.nz
allintitle:
intitle:
allintitle:google search
(=all words in title)
intitle:google jobs
(=only first word in title)
allinurl:
inurl:
allinurl:auckland city
(=all words in URL)
inurl:auckland rates (=only first word in URL)
Definitions
define:
define:microbiology
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link:
link:www.auckland.ac.nz/lbr
Calculator
+
*
/
% of
Addition
Subtraction
Multiply
Divide
Percentage of
(automatic)
(automatic sometimes)
(no all letters treated as lower case)
NOT SUPPORTED (Use Alta-Vista advanced)
NOT SUPPORTED (use Alta-Vista advanced)
Word proximity
Stemming
Case sensitivity
Truncation
Brackets to define order of
search string
16. Acknowledgements
This handout has been compiled and written by Rose Holley using help and information from the Google
website (www.google.com). It was updated on the date shown at the bottom of the Contents page.
Information Skills
January 2004
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