Deborah J.

Lentz
Work:

Home: 847-735-0058
Office: 847-646-8060
Cell:
224-300-9844

Three Lakes Drive

Northfield, IL 60093

Email: DebbieLentz820@gmail.com

Experience
9/2011 Present

Kraft Foods Group

Northfield, IL

Senior Vice President, Customer Service & Logistics

Significant turnaround of failing business in 15 months

Eliminated escalating transportation and distribution costs of $120MM

Led productivity delivery of $100MM
Improved case fill by 4ppts and on-time delivery to 95%
Inventory favorable to plan by 4.7 days

Restructured organization to build talent and strengthen expertise

Built product supply organization to build capability in supply planning, demand planning, inventory
management, fulfillment and production scheduling
Designed logistics operations team focused on efficiency and service

Created transportation strategy focusing on collaboration with suppliers and shipper of choice
Rewrote commercial agreements and regained confidence of transportation community
Completed consolidation of regional customer service centers to one centralized facility in North
Eastern PA. Cost savings of $65MM
Sponsored Integrated Lean Six Sigma development leveraging value stream mapping, eliminating
losses and reducing variation
Drove end-to-end-business process excellence across plan-to-cash
Led design of outsourced distribution model and commercial agreements
Designed and implemented new price bracket, menu of services and unsaleables program with
customers balancing efficiency and value
Sponsored evaluation and design of upstream and downstream distribution network
Led customer development programs leveraging big data and innovative services driving value for
customers balanced with efficiency for Kraft
Scope of responsibilities: product supply, distribution, warehousing, transportation and customer
service

$2.1B budget
3,500 associates
10 distribution center campuses, 82 DSD branches, 30 plant warehouses, 265 Kraft trucks

Successfully led Kraft/Mondelz International separation/spin activities for functional area. Flawless
execution

Designed and split organization. Balanced talent across both companies

Physical separation of distribution centers and network evaluation
Systems design for both companies
Contractual agreements with logistics suppliers
Customs
Customer communications
Contingency and risk mitigation programs

Deborah J. Lentz
6/2011 9/2011

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Kraft Foods Europe

Zurich, Switzerland

Vice President, Manufacturing Operations

Led all elements of service, cost, cash and quality delivery for $3.5B European coffee business
Responsible for manufacturing, engineering, procurement, quality, commercialization and
production planning and scheduling
Led 12 manufacturing plants throughout Europe including the world's largest freeze-dried plant
Organized a business focused, end-to-end team for high performance and employee engagement
across the supply chain
A broadening opportunity, but was pulled back to the U.S. to fix dire business issues and to lead the
company separation for Logistics

4/2008 6/2011

Kraft Foods Europe

Zurich, Switzerland

Vice President, Customer Service & Logistics

Responsible for product supply, fulfillment, distribution, warehousing and customer
service for 23 countries in the European Union

Member of Kraft Foods Europe Executive Team

$800MM budget
1,200 associates, 117 distribution centers
Designed organization model for integrated supply chain centered in Zurich

Aligned Product Supply to business, centralized EU Logistics Operations and built countryspecific customer service located with local sales

Strengthened talent, developed mentoring program for high potential women

Led successful integration for functional area of LU Biscuits and Cadbury acquisitions
Successfully designed and led the start-up of an EU transportation load control center in Bratislava
Led evaluation, design and execution of European-wide DC network

Included labor plan to close two facilities in France

Drove integration of SAP APO module with no business interruption
Delivered $40MM productivity annually
Reduced inventory by eight days

7/2006 3/2008

Kraft Foods Global

Bannockburn, IL

Vice President, Process Design, Project Catalyst (North American SAP)

Responsible for leading design and execution of an $800MM integrated business process with SAP

Go live of full SAP suite for North America order-to-cash, materials-to-inventory, record-to-report,
sell-to-customer, source-to-pay

End to end integration of business processes and systems

Three year plan that went live on-time and on-budget

Built high performing team leading each process pillar
Designed business process management and change management approach
Retired 57 legacy systems

4/2005 6/2006

Kraft Foods Global

Northfield, IL

Senior Director Global Flexible Packaging Procurement

Led global organization responsible for procuring all flexible packaging, servicing 200 plants
worldwide

$.8B spend
Developed global packaging vision and strategies
Over-delivered $22MM year-over-year productivity target
Created plan for emerging market sourcing and simplifying material structures
Worked in concert with Marketing and R&D on packaging design and technology

Deborah J. Lentz
5/2002 3/2005

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Kraft Foods North America

Northfield, IL

Senior Director Product Supply

Led all aspects of product supply including production planning, production scheduling, deployment,
fulfillment, supply chain commercialization, forecasting, demand planning, raw materials and
packaging inventory management and finished goods inventory management

$2.6B inventory budget

Managed a staff of 300+ associates
Over-delivered inventory reduction targets by $600MM
Redefined and streamlined processes and organization structure
Strengthened health of organization, career path and individual development
Developed and established a sales and operations planning process and enterprise-wide forecasting
Integrated Manugistics inventory management, planning, scheduling and fulfillment software

7/2001 5/2002

Kraft Foods North America

Northfield, IL

Senior Director Distribution & Supply Chain

Led distribution headquarters group and the customer supply chain function. Responsible
for 97 warehouses and distribution centers

$350MM budget
Delivered $55MM productivity savings
Successfully led the Nabisco integration for both the distribution and customer supply chain
functions
Developed customer partnership programs to drive efficiencies for both Kraft and customers

10/1998 7/2001

Nabisco Foods Company

Parsippany, NJ

Senior Director, Logistics Operations

Directed Logistics Operations group in managing all transportation, distribution and warehousing
activities

Responsible for 12 outsourced distribution centers, 2 owned distribution centers, 80 transportation

companies and Nabisco's private trucking fleet
Managed staff of +400
Planned and executed DC Optimization Plan, moving from 14 distribution centers to 6
Successfully integrated Favorite Brands, a Nabisco acquisition, into Nabisco Operations:

Designed and established integration team

$140MM budget
Member of Kraft Integration Supply Chain Steering Committee and lead of distribution team

4/1996 10/1998

Nabisco U.S. Foods

Parsippany, NJ

Director Customer Logistics

Responsible for the development and execution of logistics-based alliances with customers

Developed and executed breakthrough programs that resulted in $200K savings and at the same
time created value for customers. Leveraged alliances and collaboration to grow sales as high as
20%
Responsible for $600MM Eastern Region and $500MM Food Service Company nationally
Focused on supply chain efficiencies, i.e., strategic sourcing, transportation sharing, consolidation,
efficient unloading and implementation of EDI transactions with an emphasis on delivering lowest
landed cost and increasing revenue

1/1995 3/1996

Nabisco Foods Group

Parsippany, NJ

Director Continuous Replenishment and Strategic Alliances

Led the development and execution of continuous replenishment programs with customers
nationally. Developed foundation for future logistics-based alliances

Successfully built Nabisco's continuous replenishment program and expanded it to 69 customers

In concert with I.S., developed proprietary system to support continuous replenishment
Exceeded customer expectations achieving 99% case fill and 7 days of supply
Reduced spoilage, deductions and related costs

Deborah J. Lentz
7/1993 12/1994

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Nabisco Foods Group

Parsippany, NJ

Director Operations and Quick Response

Provided strong leadership to the Logistics Operations group, managing all aspects of distribution
centers' practices, performance and expense control/measurement. Developed leading edge
programs and Quick Response partnerships with customers

Responsible for 12 full line distribution centers, 9 frozen/refrigerated and 6 plant overflow facilities
Opened and negotiated contract for Chicago third-party distribution center, resulting in a savings of
$600K
Responsible for $37MM distribution center operating budget
Provided leadership and direction in the development of distribution center operating systems
Ensured administrative and operational procedures were met
Sponsored distribution center network study to optimize network based on cost and service
Developed strategy that focused on unique trade class requirements and maximization of
consolidation programs
Developed systems and operational capabilities at distribution centers to support advance shipping
notification and barcode labeling to customers

6/1992 6/1993

Nabisco Foods Co.

Parsippany, NJ

Director/Manager Logistics Administration

Responsible for developing EDI programs, working with I.S. in developing and prioritizing system
enhancements, ensuring accurate invoicing, reducing invoice deductions and managing
administrative policies and procedures

Began Nabisco's initial interface with Quick Response alliances

Led development of Nabisco's reengineered order management system and order to cash processes
Developed and executed UCS II EDI transaction sets
Developed invoice accuracy report card
Reduced order cycle time by 8%

Nabisco Brands, Inc.

Mgr. Transportation & Customer Service, Eastern Region

Order Processing Manager
Food Service Supervisor
Distribution Supervisor
Distribution Analyst

Wilkes-Barre, PA

2/1989 6/1992
10/1987 2/1989
5/1986 9/1987
6/1984 5/1986
6/1983 5/1984

Education
1987-1988
University of Scranton
Scranton, PA
MBA, Operations Management 1988
MBA, Personnel Management and
Labor Relations 1988
1979-1983
BS Business Logistics -1983

Penn State University

University Park, PA

Selected as a fellow to the first inaugural On the Board Program for Advancing Womens Corporate
Board Leadership George Washington University Feb/July/Nov 2013
International Women's Forum Leadership Foundation Fellowship Program Class of 2000/2001

Selected among 14 women globally

Harvard University and Cambridge University

Singapore Global Conference

Senior Leaders at Kraft (by invitation only) 2005/2006
The Philip Morris Executive Leadership Program (by invitation only) 2002
Darden Business School Executive Leadership Program 1999
Michigan State University Logistics Management Executive Development Seminar 1994

Deborah J. Lentz

Awards
2013
2008
2005
2002
1998
1997
1994
1990
1986

DSC Logistics Thinkers and Movers Award for innovative leadership

Penn State University Outstanding Achievement in Supply Chain
Kraft Play to Win Award for significant contribution to cash flow improvement
Kraft/Nabisco Integration Award
International Food Service Association Presidents Award
Nabisco Breakthrough Award
Giant Eagle Recognition Award
Nabisco ACE (Achieve Competitive Edge) Award
Nabisco Most Outstanding Quality Improvement Award

Professional Affiliations
Member of the Board of Directors of the International Women's Forum Leadership Foundation
Past-President of the Illinois Chapter of the International Women's Forum
Council of Supply Chain Management Professionals (CSCMP)

2014 Global Annual Conference Chair

Frequent speaker at annual conferences and round table meetings

1994 Track Chairperson for Quick Response

Efficient Food Service Response Industry Executive Committee
Chairperson of the Logistics Optimization Committee for Efficient Food Service Response 2000
Grocery Manufacturers Association (GMA)
International Food Service Manufacturers Association (IFMA)
Speaker for Japanese North American ECR tour 1994

Community
Board member Friends of Lake Forest Parks and Recreation

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