JODY DIPESA

213 Rice Avenue

Revere, Ma 02151
(781)-289-3343
JODYDIPESA@aol.com

Objective
My desire is to obtain a position in the medical field, to use and expand on all of my knowledge,
reputable interpersonal, customer service, and particularly my administrative skills. Also, I want to
grow within the company and be part of its success. I feel I would be a great asset to your company. I
am certified in Medical Office Support.

Qualifications
BIC, ALE, CTI, IDX Databases
MS Task Launcher, MS Office, MS Excel
Handle multiple phone lines, Switchboard 20+ lines
Solid toggling and computer navigational experience
Exceptional navigation techniques using the Internet, E-mail, America Online, (etc.)
Hi-Path Phone System, Intelligent Transportation System (ITS), Tax Sight
Enterprise, File-Net, Blue Pumpkin Database, Paper Port, Peachtree
10-key Adding Macro Machine, know-how on typing memos, financial or any type of reports
Great typing accuracy and efficiency, Type about 60+ wpm
Supreme problem solving, organizational and communication (written and oral) abilities
Knowledge of the ICD-9, HCPCS, CPT Coding and Billing

Education
1998-2001 High School Diploma, Revere High School
2001-2003 North Shore Community College, Business Administration
GRADUATED North Shore Community College, Medical Office Support Certification

Relevant Experience
My strong work ethics, initiative, and a positive mind-set made my determination to become certified in
Medical Office Support. I have the experience, dedication and qualifications for this job opportunity.
Also, I have over six years of experience in the Customer Service/Relation & Administrative fields as
well as about two years in the Medical field. I always maintain a professional appearance and attitude. I
possess extremely strong oral and written communication skills. Also including: effective listening
abilities, remarkable problem solving and decision making skills. Multi-tasking in challenging, fast-
paced environments while tending to a broad range of administrative duties comes like second nature
to me. I encompass strong navigational skills and an incredible toggling panache with numerous
computer applications. I am an organized, extremely self-motivated and reliable worker who wants to
make a noticeable contribution your company. I am tremendously flexible, able work in a team
environment but I work just as hard independently. I have admirable interpersonal skills and genuinely
enjoy customer interaction. I have exceptional attention to detail and a superior ability to communicate
with all levels of personnel and types of people. I always strive to meet and exceed company goals and
objectives.