1

Table of Contents
List of Tables ............................................................................................................................... Page
1.0 Introduction .................................................................................................................................. 3
2.0 Company Profile of Aamra Company Limited .............................................................................. 4
3.0 Product Line - SBUs of Aamra Company Limited ....................................................................... 5
3.1 Textile & Apparels .................................................................................................................. 6
3.1.1

................................................................................................................... 6

3.1.2

Embroideries ............................................................................................... 7

3.1.3
Fashion (cepz) ............................................................................................. 7
3.2 Information Technology........................................................................................................... 8
3.2.1

...................................................................................................................... 9

3.2.2

....................................................................................................................... 9

3.2.3

.................................................................................................................. 10

3.2.4

................................................................................................................... 10

3.2.5
................................................................................................................ 11
3.3 Outsourcing and Professional Development ........................................................................... 11
3.3.1

.................................................................................................................. 12

3.3.2
............................................................................................................... 12
4.0 Organogram of Aamra Company Limited ................................................................................... 13
5.0 Human Resource Department of Aamra Company Limited ......................................................... 14
6.0 Recruitment ................................................................................................................................ 14
6.1 Aamra Networks Limited ....................................................................................................... 14
6.2 Aamra Technologies Limited ................................................................................................. 14
6.3 Aamra Resources Limited ...................................................................................................... 14
7.0 Selection..................................................................................................................................... 15
7.1 Aamra Networks Limited ....................................................................................................... 15
7.2 Aamra Technologies Limited ................................................................................................. 15
7.3 Aamra Resources Limited ...................................................................................................... 15
8.0 Training...................................................................................................................................... 16
8.1 Aamra Networks Limited ....................................................................................................... 16
8.2 Aamra Technologies Limited ................................................................................................. 16
8.3 Aamra Resources Limited ...................................................................................................... 16
9.0 Performance Evolution ............................................................................................................... 16
9.1 Aamra Networks Limited ....................................................................................................... 16
9.2 Aamra Technologies Limited ................................................................................................. 16
9.3 Aamra Resources Limited ...................................................................................................... 17
10.0 Leave Policy ............................................................................................................................. 17
10.1 Casual Leave ....................................................................................................................... 17
10.2 Sick Leave ........................................................................................................................... 17
10.3 Annual / Earn Leave ............................................................................................................ 18
10.4 Maternity Leave ................................................................................................................... 18

10.5 Paternity Leave .................................................................................................................... 18

10.6 Compensatory Leave............................................................................................................ 18
10.7 Pilgrimage Leave ................................................................................................................. 18
10.8 Extra Leave.......................................................................................................................... 18
11.0 Salary Structure ........................................................................................................................ 19
12.0 Benefits .................................................................................................................................... 19
13.0 Attendance................................................................................................................................ 19
14.0 Negotiation ............................................................................................................................... 20
15.0 To quit the company ................................................................................................................. 20
16.0 Corporate Social Responsibility (CSR) ..................................................................................... 20
17.0 Problem Identified .................................................................................................................... 21
18.0 Recommendation ...................................................................................................................... 21
19.0 Conclusion................................................................................................................................ 22
20.0 References ................................................................................................................................ 23
21.0 Appendix .................................................................................................................................. 24

List of Tables
Page
Table 1: Leave Policy of Aamra Company Limited ....................................................................... 17

List of Figure
Page
Figure 1: SBUs of Aamra Company Limited ................................................................................... 5
Figure 2: Organogram of Aamra Company Limited ...................................................................... 13

1.0 Introduction
The term HRM means the process of managing people in organizations in a structured
and thorough manner. This covers the fields of staffing (hiring people), retention of people,
pay and perks setting and management, performance management, change management and
taking care of exits from the company to round off the activities.
Human resources management involves several processes. These processes can be
performed in an HR department. The HR departments responsibilities have gradually
become broader and more strategic since the days when business people began including
personnel departments in their organization charts. In the earliest firm, personnel first took
over hiring and firing from supervisors ran the payroll department and administered benefit
plans. As technology in areas like testing and interviewing began to emerge, the personnel
department began to play an expanded role in employee selection, training and promotion.
HRM is a board concept of personnel management (PM) and human resource
development (HRD) is a part of HRM. HRM has four objectives namely - 1) societal, 2)
organizational, 3) functional and 4) Personal.
Two issues arise when one talks about the organizations of HR function 1) status of
the HR department in the overall setup and 2) composition of the department itself. Both
depend upon the scale of operations and attitude of top management towards HRM.
Outsourcing will have negative impact on HR department.
An organization must have set policies, definite procedures and well-definite
procedures and well defined principles relating to its personnel. These contributed to the
effectiveness, continuity and stability of the organization. Even since its inception in the 4 th
century BC, the HRM functions have gone a long way and have assumed a professional
status today.

2.0 Company Profile of Aamra Company Limited

Aamra Company Limited started its journey in 1985. Aamra is an amalgamation of
businesses focused towards catalyzing the modernization of Bangladesh by providing
technology driven solutions to their clients in various market segments.
Aamras corporate functions strive to provide all their customers with customized and
integrated technology-based solutions that enable them to maximize their business potentials.
Hence Aamra holds the patents, distribution and marketing rights of a number of world
renowned high technology driven products. They have been providing high-end quality
systems, solutions and support to their customers in the Garments and Textile Industries.
Aamra Networks (Corporate ISP), Aamra Infotainment (Web Portal and Web Development),
and Aamra Solutions (Communications Software Developer) are their major investment areas
in the ICT Industry. They believe that one needs to pay a special attention to the standards of
living. Hence in addition to the apparel and the ICT sectors they have a range of investments
in the Lifestyle sector which includes Aamra Fitness (Health Club, Gym and Fitness Center)
and Aamra Management Solutions like T&D, Consultancy, Job Placement, Conference
facilities and Business centre.
Aamra make it their job to understand our business and link it up with today's
technology to maximize product satisfaction. Aamra Customers can feel secure, knowing that
Aamra Company are constantly and consistently at work to maximize their customers
satisfaction and to protect their investment thorough quality ensured products and services
that Aamra Company render.
Vision
Excellence and innovation unlimited through the power of WE
Mission
To empower our customers, employees, partners and communities by providing the
finest products, services and practices.
aamra -This Bangla word for WE best encapsulates the guiding principles of our
beliefs. It primarily recognizes the power that partnership and cooperation have in achieving
any goal. Only when we harness the ability and capacity of each one of us, will we able to
achieve the highest level of accomplishment.

3.0 Product Line - SBUs of Aamra Company Limited

Aamra
Resources
Limited

Aamra
Embroideries
Limited

Aamra
Fashions
Limited

Aamra
Management
Solutions
Limited

Aamra
Technologies
Limited

Aamra
Holdings
Limited
Aamra
Fitness
Limited

Aamra
Networks
Limited

Aamra
Outsourcing
Limited

Aamra
Solutions
Limited

Figure 1: SBUs of Aamra Company Limited

Aamra
Infotainment
Limited

3.1 Textile & Apparels

Aamra started its business in the booming Textile & Apparels sector in Bangladesh.
Today it deals with a varied range of State-of-the-Art products and services to meet the ever
growing demands in local and international markets. At same time, aamra has participated in
numerous development projects, many of which are still on, in both the public and private
sectors. Aamra has one of the leading indenting houses in Bangladesh and play a major role
in the field of textiles & garments sectors. With a corporate philosophy of customer-oriented
service and a clear-cut attitude to sell high quality specialized products all the concerns of
Aamra have become market leaders in their respective sectors. In addition, aamra is the
pioneer of computerized embroidery and CAD/CAM in garments sector in Bangladesh.
Presently Aamra has three separate concerns contributing to this high yielding sector
of our economy and they are

Aamra Resources Limited

Aamra Embroideries Limited

Aamra Fashions (cepz) Limited

3.1.1
Aamra Resources Limited was founded in 1987, and since then it become a flagship
of total aamra group of companies. "Aamra Resources" participated in numerous
development and ongoing projects in both the public and private sectors. "Aamra Resources"
are one of the leading Indenting houses in Bangladesh and play an important role in the field
of apparel and textiles sector. With a corporate philosophy of customer-oriented service and
an uncompromising attitude to sell high quality specialized products and technology and
services, "Aamra Resources" has become a market leader in this sector. Moreover, Aamra
Resources holds the patents, distribution and marketing rights of a number of world
renowned high technology driven products and they are dedicated to the highest quality and
personalized service and integrity. They measure their success based on each customers
satisfaction with service quality, timeliness and overall value of their work.

3.1.2

Embroideries

Nature of Business:
Manufacturing & Exporting Embroidery, Ornamentation, CAD/CAM and other
Ancillary Services for the Garment Industry.

Background:
This ongoing project envisages establishment of an Embroidery Factory on 2.06
Bighas of land, at Ashulia, and will represent a consolidation of production skills and
experience we have developed over the past 20 years. As the pioneers of computerized
Embroidery and CAD/CAM in Garments Sector in Bangladesh, we have professional &
experienced team, developed over the past 2 decades, to put in to the set up of this new
consolidated project. This will have highly computerized machinery for Embroidery,
Punching, Laser Cutting and Embossing, Computer Aided Design and Manufacturing (CAD
& CAM). This project will produce product and services for all hi-tech needs of every RMG
industries under full compliance of internationally accepted norms and regulations. And this
project is also having nominated supplier of worlds renowned brands like Tommy Hilfiger,
Nike, Gap, H & M, Marks & Spencer, etc. The tentative construction will start from 1st week
of May 2005 Machineries have already been selected and finalized, including the prices and
all other terms etc.

3.1.3

Fashion (cepz)

Nature of Business:
Manufacturing & Exporting Embroidery, Ornamentation, CAD/CAM and other
Ancillary Services for the Garments Industry.

Background:
Keeping in mind the trend in international Business scenario, the Group felt a strong
need for having a state-of-the-art production facility to support RMG Industries in
Bangladesh. With a view to that, we have setup such a project named aamra fashions (cepz)
limited established in 2004 at Chittagong Export Processing Zone. Our total land area is 2613
Sq. Meter of which 926. 15 is Building Area. As the pioneers of Computerized Embroidery
and CAD/CAM in Garments Sector in Bangladesh, we have put our professional &

experienced team, developed over the past 20 years, into the set up of this new EPZ factory.
Now we are working with 20 prestigious factories in CEPZ. We have eight Embroidery
Machines (20 Head, 9 Color, Barudan), One Laser Engraving machine, which is the latest
"magic" technology in Bangladesh Garments Sector, as well as state-of-the-art CAD/CAM
Systems. Furthermore, This Project has highly computerized machinery for Embroidery,
Punching, Laser Cutting and Embossing, Computer Aided Design and Manufacturing (CAD
& CAM). This project is producing products and services for all hi-tech needs of every RMG
industry under full compliance of internationally accepted norms and regulations. At the
same moment, this project is also a nominated supplier of worlds renowned brands like
Tommy Hilfiger, Nike, Gap, H & M. Marks & Spencer, etc.

3.2 Information Technology

Aamra is a pioneer in the Information and Communication Technology industry of
Bangladesh, having launched their computer and network services back in 1987. They have
evolved their trade initiatives in the ICT sector with an aim to serve the market demands of a
broad range of Business IT needs. It addresses all aspects of a product/project development
lifecycle, ranging from preliminary analysis and design to programming, hardware and
software specification, project implementation, and training. At aamra, they provide
corporate IT solutions offering various IT services nation-wide. It has the expertise and
specialization to provide world-class connectivity solutions such as WAN, VPN, and
Roaming. Aamra places special importance on quick adoption of new technology. On the
other hand, it continuously strives to deliver true business benefits by simplifying
connectivity and providing cost-effective IT solution for maximum performance, security and
convenience. They provide complete Web Solutions and information services to both local
and foreign clients, as well as E-commerce capabilities, order processing, payment handling,
product/services delivery, and all other pertinent services throughout the transaction cycle.
Again, they also work with technology that provides innovative product solutions for todays
converged communication networks. Their integrated communication gateway (ICG) product
portfolio helps enterprise, SME and SOHOs worldwide migrate from legacy communication
networks to next generation packet network infrastructure, all from a single integrated box.
However, aamra ensures its clients an exceptional level of service using appropriate mix of
world-class talent, strong management focus, dedicated business units and a strongly built
financial platform. They endeavor to provide superior services by handling knowledge based

and manpower intensive activities to improve the client's cost structure, competitive
efficiency, price-performance and bottom line results.

Presently aamra has five separate business units contributing to the ICT sector and
they are

Aamra Technologies Limited

Aamra Networks Limited

Aamra Infotainment Limited

Aamra Solutions Limited

Aamra Outsourcing Limited

3.2.1
Aamra technology Limited is the flagship of Aamra Companies in the IT Industry in
Bangladesh. Established in 1987, ATL provides high-tech and customized solutions to
address a broad range of Business IT needs. As a complete service solutions company, they
address all aspects of a product/project development lifecycle, ranging from preliminary
analysis and design to programming, hardware and software specification, project
implementation, and training. Their team members have extensive experience in the financial
Industry, manufacturing, and internet based application services.

3.2.2
Aamra Networks Limited (formerly Global Online Services Ltd.) over the last decade
has consistently provided its customers with the state-of-the-art IT communication solutions.
Their clients have been able to rely on their ability to provide stable and consistent
connectivity solutions. Using the state of the art backbone & infrastructure, they have ensured
that their clients have had minimal worry when it comes to dependability of their IT
Communication. That in turn has ensured them an enviable list of blue-chip customers. When
Internet and related value added services are critical input to business, Corporate Bangladesh
has but only one obvious choice is aamra.

10

3.2.3
Aamra Infotainment Limited is a one-stop web service and high-end tech solution
company. It provides creative and quality web designing, hosting and event management
services to a host of corporate and other clients assessing their personalized company needs
and requirements. Aamra Infotainment Limited also provides content services for its
corporate clients and through its popular portal bangladeshinfo.com which portrays and
presents a positive Bangladesh to the world audience.

3.2.4
Aamra Solutions Limited primarily focuses on mission critical solution development
and support in the financial services sector. Their portfolio covers a broad range of products
that are tailored for specific customer needs and are ready for rapid deployment. ASL is
currently partnered with Cisco Systems Inc. as registered developer producing world class
software on Cisco routing and telecommunications platforms. For key management solution,
Key man - their enterprise grade key management system takes advantage of industry
standard hardware assisted security/encryption platform (HSM) from Thales and delivers
strong security and accountability for encryption key management for ATM and POS
terminal deployment. On the other hand, POSBridge is ASL's premiere product on Cisco
Application Extension Platform. It provides network transparent interoperability between
wide range of ISO8583 capable terminal and host ends. It takes advantage of Cisco hardware
with unmatched performance and scaling capability and delivers highly customizable
message translation solution to keep our legacy solution operating without the hassle of
costly migration. Their expertise also enables us to build proprietary extensions on top
ISO8583 standard with help of POSBridge to add value to our applications. In addition, ASL
is venturing into ATM client development in order to closely match local customer demand
and their unique deployment needs. Their ATM video surveillance solution, Vigilens,
provides ATM transaction logging for a wide range of ATM software platforms including
Diebold Agilest. It is tightly integrated with ATM client platform thus providing accurate and
easily retrievable auditing information for prompt fraud and vandalism detection. Moreover,
ASL brings us the cutting edge in smartcard operation by adding value to our credit/debit
card solution with customized advanced features built into the chip and POS terminals. Their
expertise in this field enables them to perform deep customization and calibration that are

11

impossible without local market knowledge. Furthermore, ASL also developed an issue
tracking system to improve customer service management and performance evaluation. With
online and mobile/SMS capability of the system, both customers and service providers get up
to the minute information service issues, resulting in transparency and accountability.

3.2.5
Aamra Outsourcing Limited is one of the leading Business Process Outsourcing
(BPO) solution providers in Bangladesh. Aamra Outsourcing Limited, a subsidiary of aamra
group of companies, was founded in 2005 and has since been successfully in operation to
help corporate houses become more business efficient. From the very beginning, their focus
has been to provide BPO services to customers who are interested in reducing business
operational costs while enhancing company revenue. Their main activities include IT and
BPO and IT based Value Added Services. They bring together people, processes and
technologies to enable more effective and dynamic use of information technology and
communication. They empower businesses with value-based innovative solutions and
services by offering their expertise in what they do best that allows us to focus on what we do
best of our core business.

3.3 Outsourcing and Professional Development

Aamra has come forward to explore the rising business prospects of the Lifestyle
Services sector. Our world-class fitness centre is equipped with State-of-the-Art equipment.
We aim to enhance the wellness levels of corporate Bangladesh. It has been scientifically
proven that fitter employees can actually lead to a better bottom line.

Aamra Fitness Limited

Education and HRD

Aamra believes that to succeed, corporate Bangladesh needs highly trained human
resources. It is only through capable and well-qualified HR can a company attains its fullest
potentials. With this in mind aamra has recently invested into HR training and staffing
services sector. We endeavor to partner with our clients to ensure they have a steady stream
of human resource to help attain their business goals.

Aamra Management Solutions

12

3.3.1
Aamra group are pleased to introduce Aamra Fitness Limited a World class Fitness
Centre in Chittagong. Their Fitness Centre is equipped with State-of-the-Art equipments from
- TECHNOGYM and other world renowned manufacturers.

Their target is also to enhance the Corporate Wellness levels in Bangladesh.

Corporate Wellness is the now buzz word today, and it has been scientifically proven that
fitter employees can actually give Corporate a better bottom line. The results form a
Corporate Wellness program includes:

Happier and healthier employees

Improved productivity and moral

Reduced absenteeism and turnover

3.3.2
Aamra Management Solutions (AMS) is the flagship of aamra companies in the
industry of personnel training and lifestyle management. Established in 2008, AMS offers a
variety of Training (IT Professional and Business Skill) to empower people both individual
and corporate market. They have an excellent team with extensively experienced personnel
who have a good track record of solution based support to different organization in
Telecommunication, ISP, Financial Organizations, NGOs, and Large, Medium & Small
corporate.

13

4.0 Organogram of Aamra Company Limited

Chairman

Managing Director

Group Chief
Financial Officer

Group Chief
Strategy Officer

Group General
Manager

Group Financial
Controller

Chief Operating
Officer

Group Human
Resource

Chief Operating
Officer

Assistant General
Manager

General
Manager

General
Manager

Senior Manager

Assistant General
Manager

Deputy General
Manager

Deputy Manager

Senior Manager

Assistant General
Manager

Assistant
Manager

Manager

Manager

Senior Executive

Deputy Manager

Deputy Manager

Executive

Assistant
Manager

Senior Executive

Senior Executive

Executive

Aamra Networks
Limited

Executive

Aamra Resources
Limited

Aamra Technologies
Limited

Figure 2: Organogram of Aamra Company Limited

14

5.0 Human Resource Department of Aamra Company Limited

Human Resource Department of Aamra Company Limited is not yet centralized. The
top management draws a road map for centralizing human resource department.

6.0 Recruitment
6.1 Aamra Networks Limited
Currently, Aamra Networks Limited is recruiting the employee from three sources,
internal, job fair and online (bdjobs.com). Online (bdjobs.com) recruitment is the main source
to hire employees. In case of bdjobs.com, it occurs from the each department when each
department finds out the need of vacancy. Then each department sends their request to Chief
Operating Officer (COO) for approval and after approving, COO sends it to the Human
Resource Department (HRD) to make an announcement for the vacancy. After that, HRD
advertising that to the bdjobs.com web portal.

6.2 Aamra Technologies Limited

In two steps, Aamra Technologies Limited recruits their employee. In first step, they
generate a need for vacancy. This step is started from the department when they faced the
need of employee for them. After that, department inform it to GM where GM send this
request to the COO/MD to approve it. After approving the request, COO/MD sends it to the
human resource department (HRD) to make format and then HRD advertise it on the
bdjobs.com.

6.3 Aamra Resources Limited

Nowadays, Aamra Resources Limited is recruiting their employee only from online
by bdjobs.com web portal. In case of bdjobs.com, it occurs from the each department when
each department finds out the need of vacancy. Then each department sends their request to
Chief Operating Officer (COO) for approval and after approving, COO sends it to the Human
Resource Department (HRD) to make an announcement for the vacancy. After that, HRD
advertising that to the bdjobs.com web portal.

15

7.0 Selection
7.1 Aamra Networks Limited
After collection of CV, all CV are sending to the Human Resource Department
(HRD) to initially screening them and making a short list. After short list, HRD send it to the
department head where department head again short out and then send it to the HRD. Then
they prepared the excel sheet for listing and call for interview. Each and every candidate who
finally got the post has to face three interviews. First two are taken by the department head
and final interview is taken by the top level management. All the interviews have been taken
orally.

7.2 Aamra Technologies Limited

In the selection course, Aamra Technologies Limited create a team which is consist of
Human Resource Department (HRD) and Department head that are shorting the CV and
called for interview in the second step. In this case, all CV are sending to the HRD which are
collecting from the first step of recruitment where HRD and Department head initially
screening them and making a short list. After short list, they prepared the excel sheet for
listing and call for interview where at the same time HRD arranged time attendance sheet of
interview. For the interview, Aamra Technologies Limited are most of the time taken three
level interview where 1 st and 2nd level has took by department head and HRD. On the other
side, final interview has taken by GM level. They dont have any written test for their
recruitment but all interviews have been taken orally.

7.3 Aamra Resources Limited

In selection course, they make a team of 3 to 4 members where department head and
Human Resource Department (HRD) members are including in this team. After shootout
CVs, they called applicant for interview and four level interviews has been taken by aamra
resources limited. Firstly they taken written test and then they arrange the oral interview. In
case of oral interview, 1st and 2nd level oral interview has been taken by team and final oral
interview has taken by top management level.

16

8.0 Training
8.1 Aamra Networks Limited
Each department head are arranged training for their employee group and dont
arrange any training program for individual. In this case, the whole training process is
authorized by the department head.

8.2 Aamra Technologies Limited

In Aamra Technologies Limited, department head ask the employee for the training.
In this case, they arrange the training program for both individual and group.

8.3 Aamra Resources Limited

Aamra Resources Limited is arranging three types of training for their employee such
as general training, technical training and sales training where every trainings is arranged as
group training but not as individual. Technical and sales trainings are foreign training where
most of the training is held in Europe. In general training, it arrange for all employee where
they trained on official rules, software operation. On the other side, under the technical
training the employee become as a technical person and required sales person and sales
training provide on product based and team building training. The whole training process is
authorized by the department head.

9.0 Performance Evolution

9.1 Aamra Networks Limited
Aamra Networks Limited has a performance assessment form which is done by
according PA form and it is maintained by the supervisor. Supervisor recommendation is the
final step of performance evolution and it is done in yearly based.

9.2 Aamra Technologies Limited

Aamra Technologies Limited has a performance assessment program according the
PA form to evaluate the employees performance. In this case, the subordinate and supervisor
both can evolutes in this form. Firstly, employee evolutes his or her performances through PA
form and then supervisor evaluate the subordinate performance through the same form. And

17

finally, they meet each other and discuss about their opinion to evolutes the performance.
Aamra Technology Limited is arranging the performance assessment once in a year.

9.3 Aamra Resources Limited

Aamra Resources Limited has a performance assessment which is done according PA
form and it is maintained by the supervisor and subordinate. Their recommendation is the
final step of performance assessment and it is done in half yearly based.

10.0 Leave Policy

Aamra Company Limited manly follows the IRO 69 (International Relation
Ordinance 1969) for their leave policy. In leave policy, employees of aamra company limited
have to take approval from the respective departments like form supervisor, cover person and
HRD. In this company, we can generally observe the following types of leave policy Type of Leave
Period
Probation
Period

Casual

Sick

Annual/Earn

Maternity

Paternity

Compensatory

Pilgrimage

Leave

Leave

Leave

Leave

Leave

Leave

Leave

3 days

14 days

N/A

N/A

N/A

N/A

N/A

Compensating

After
Confirmation

3 days

14 days

21 days

16 weeks

1 week

Holiday

30 days

Attendance

Table 1: Leave Policy of Aamra Company Limited

10.1 Casual Leave

Aamra Company Limited is facilitating a casual leave for their employee where
employee can have the benefit from this type of leave when it is required. Under the casual
leave, an employee is entitled for ten days paid leave in a year but usually it cannot be
enjoyed at a time. Principally, casual leave is a leave which may enjoyed when it is required.

10.2 Sick Leave

In Aamra Company Limited, the employee may appeal for a sick leave if it requires.
For this leave, the organization remunerates the employee with full remuneration for the 14
days. But on the other side, if the employee requires that sick leave for more than 14 days

18

then on that case the organization decides the rate and period of remuneration. Moreover at
incurable cases, nothing left for the organization except discharging that valued employee.

10.3 Annual / Earn Leave

In Aamra Company Limited, an employee may use annual / earn leave for vacations,
rest and relaxation, and personal business or emergencies. In this case, employee can enjoy
21 days annual / earn leave for one time in a year.

10.4 Maternity Leave

Only for two times through the whole service period on the organization, the female
employees are entitled for maternity leave in Aamra Company Limited when required and it
is a sixteen weeks paid leave.

10.5 Paternity Leave

Meanwhile, Aamra Company Limited is facilitating the paternity leave for their male
employee who is only for two times through his whole service period on the organization and
the duration of it is one week.

10.6 Compensatory Leave

This leave for working in holiday where if any employee will work in holiday then
that employee could be enjoying a leave in any working day.

10.7 Pilgrimage Leave

Aamra Company Limited is provide a pilgrimage leave for their employee which is
especially provide for their Hajj and it gives only for one time through his / her whole service
period on the organization.

10.8 Extra Leave

If anyone takes extra leave, than leave adjust from his or her salary when not prior
approval is taken. If the all leave allocated and if it is necessary with the approval from MD
then extra ordinary leave also given. Moreover, HR is responsible to send show cause letter
to an employee if he / she take leave without proper approvals from the concerned authority.
In the show cause, half day salary has been deducted for their Aamra Networks Limited and

19

Aamra Resources Limited but on the other side Aamra Technologies Limited deduct one day
salary for the same case.

11.0 Salary Structure

For salary structure, Aamra Company Limited is mainly negotiated by their COO,
Department head and HR for their Aamra Technologies Limited and Aamra Resources
Limited. But on the other hand, for the Aamra Networks Limited this task is done only by
COO and Department head. They mainly negotiate the salary based on the candidates
qualification, from which institute they came and how many experience they have.

12.0 Benefits
After selection, an employee can enjoy lot of benefit from the HRD of Aamra
Company Limited such as sitting arrangement, financial benefit for buying mobile set (from
entry level), Sim card, laptop, E-mail account, monthly assembly and birthday celebration. In
case of birthday celebration, Aamra Networks Limited celebrates their employees birthday
party at last Sunday of every month. But on the other hand, Aamra Technology Limited gifts
a birthday card and flower on employees birth day in the morning. AGM to COO, Aamra
Company Limited is also providing the transportation benefit such as car, fuel and driver.
Moreover in Aamra Resource Limited, if anyone has bikes then that employee get fuel 25
liters / month. In addition, Aamra Company Limited is given about 440 taka in every month
to their all employee as a lunch allowance. Moreover, they are providing four types of Health
insurance policy and they are

Gold (C.O.O. level)

Silver Plus (GM & AGM level)

Silver (DGM & Executive level)

Bronze (Non executive level)

13.0 Attendance
In Aamra Company Limited, attendance is maintained by HRD through the electric
attendance machine. The standard entering time for their employee is 9:00- 9:15 am. In
Aamra Networks Limited, each and every employee has got 320 minutes to cover the late in a
month. On the other hand in Aamra Technologies Limited and Aamra Resources Limited, as

20

if any employee attends on time in a month, then he / she get 200tk bonus as Attendance
bonus. After 11 A.M. if any employee attend in the office, it will be consider as an absent.

14.0 Negotiation
Aamra Company Limited always welcomes and follows the openness thought for the
negotiation. Since they believe that, a good negotiation can not only increase the satisfaction
level among their employee but it can build good relationship and increase the productivity
into the organization. In several ways, Aamra Company Limited completes negotiation with
their employee. For an example, if any employee is facing any type of financial problem then
they can talk with their line manager or supervisor for gating the loan facility. Again in
critical situation such as strike or in emergency time they can take casual leave after talking
with their line manager. Moreover when the performance evolutions are occurring, an
employee can talk with their supervisor to find out which their fault was and how they can
improve that.

15.0 To quit the company

To quit the company, an employee he / she have to inform the HRD before minimum
30days. And finally he / she have to return everything to the HR Manager what he / she got
from company. There are a leave clearance form to record the clearance of that employee that
he / she is willingly quit the company. Moreover, employee fills up the exit interview form
which is only used in Aamra Technologies Limited. After confirmation, in Aamra Networks
Limited HR inactive his / her profile and account from ANL Records, ANL Records
(Limited) and Corporate House and give a mail to other employees about his/her goodbye.

16.0 Corporate Social Responsibility (CSR)

aamra is the official IT Partner of Bangladesh Hockey Federation

aamra will be the IT sponsor for FIFA World Cup Trophy 2014 coming to
Bangladesh

aamra Partners with Bangladesh International Tourism Fair 2013

aamra participates in Job Fairs at AIUB and Asian University for Women

aamra Partners with Walton Federation Cup Football 2013

aamra is the official IT sponsor of Bangladesh Games

21

aamra becomes BPL IT Partner

aamra Sponsors SA Games

17.0 Problem Identified

During the internship period at Aamra Company Limited some negative issues were
found such as:

Aamra Company Limiteds HR department is not centralized.

They do not follow BLC 2006 (Bangladesh Labor Court) for their leave
policy.

Aamra Company Limited does not give provident fund to their entire
employee.

Aamra Company Limited do not provide gratuity to their entire employee.

They do not follow the proper way for their recruitment.

They do not follow the proper training assessment and post evaluation after
training.

They have exit interview form but not use.

18.0 Recommendation

Aamra Company Limited should centralize their HR department.

They should reform their leave policy and follow the BLC 2006.

Aamra Company Limited should provide provident fund to their entire

employee and also give gratuity based on their performance and salary.

For recruitment, they should follow the proper way.

They need to training assessment which will be help them to find out actually
which type of training and for whom it is necessary. Moreover after the
training, Aamra Company Limited should track the post evaluation to measure
the effectiveness of the training.

They should use exit interview form repeatedly so for that it will be so
cooperative for the HRD to find out main reason of quite of their employee.

22

19.0 Conclusion
To conclude, we can perceive that nowadays Aamra Company Limited not only play
a great role to modernization of Bangladesh by providing technology driven solutions to their
clients in various market segments but also make their organization as a superior and satisfied
both of their client and employee by their HRM excellence. The human resource department
of Aamra Company Limited is concerned with the notions of people enabling, people
development and a focus on making the employment relationship fulfilling for both of their
management and employees. When we talks about the performance of HR for any
organization then we mainly need to focus on the status of the HR department in the overall
set-up and the composition of the department itself and in this case we can see that they
provide significant economic benefit to Aamra Company Limited by their brilliance. Aamra
Company Limited should give proper concentrate on the problems that we identified
specifically centralized HR, provident fund and gratuity for their employees, proper
recruitment process, proper training and post evaluation after training and exit interview for
their further development.

23

20.0 References

Human Resource Management (Text and Cases) 5th Edition K Aswathappa

http://www.managementstudyguide.com/human-resource-management.htm

International Relation Ordinance 1969 (IRO 1969)

https://www.aamra.com.bd/

24

21.0 Appendix