UNITED NATIONS CHILDRENS FUND (UNICEF)

Ha Noi, Viet Nam

CONSULTANCY NOTICE C4D 2015-03
UNICEF Viet Nam welcomes the applications from national candidates for the assignment below.
Candidates who have got experience of working in a similar capacity and want to make an active and
lasting contribution to build a better world for children should submit electrically the following
documents:

Letter of Interest including availability;

CV and P-11 form (UN Personal History Form);
A 5-7 page proposal outlining the proposed ideas, describing the comparative advantage to
undertake the assignment. Other documents would need to supplement the proposal as per
UNICEFs procurement policy for individual consultants.
Performance Evaluation Report (if available)/References of similar consultancy assignments;

to email: vietnamhr@unicef.org
Please clearly mention the consultancy notice title and number in your email subject.
Submission Deadline: 10 November 2015 at 18:00 hours.
Only short-listed candidates will be called for interview. Any attempt to unduly influence UNICEFs
selection process will lead to automatic disqualification of the applicant.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and
male candidates from all national, religious and ethnic backgrounds, including persons living with
disabilities, to apply to become a part of the organization.

Summary
Title

National C4D consultant to provide technical support in development of Child

Protection C4D training manuals, development and implementation plan of
Zeroworkplace toolkits.

Purpose

To provide technical consultancy in carrying out a set of cross-sectional C4D

assignments.

Expected fee

Consultancy fee at VNM3 level and travel costs as per UN-EU Guidelines for
Financing of Local Cost in Development Cooperation with Viet Nam Version
2015. Payment will be made on a monthly basis.

Location

Ha Noi

Duration

4 months, November 2015 February 2016

Start Date

November 2015

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Reporting to

Head of C4D/C4D officer

WBS/PBA Expiry Date

5200/A0/04/805/001/002 - NON-GRANT GC

Project and activity

codes

- MYWP 2015-2016 Child Protection System Strengthening Project, Activity 5

- MYWP 2015-2016 Child Survival and Development Programme, Activity 4 and 6

Background
1. UNICEFs global and regional child protection strategy is geared towards a systems-based approach
to child protection. Child protection systems comprise the set of laws, policies, regulations and
services needed across all social sectors to support prevention and response to protection related
risks. While in the past, and to a certain extent still today, child protection programmatic interventions
were issue-based - focusing on particular groups of children, such as child labourers, trafficked
children, children living on the streets, children who have been sexually abused and orphans. A
systems-based approach promotes the development of protective structures and mechanisms will
ensure early identification of, interventions for and responses to children at a (high) risk of any form
of neglect, abuse and exploitation.
Various system strengthening interventions have been carried out by Child Protection (CP) section. In
the area of Communication for Development (C4D) in Child Protection, programmatic interventions
supported by C4D programming are much more effective at influencing the choices and decisions
made by policy makers, service providers, organizations, communities, families, children and young
people, generating increased demand for basic services and greater awareness of the need for
enhanced coverage and quality of services. This includes capacity development in C4D for decision
makers and planners, particularly for MOLISA and MOJ government officials, provincial and district
trainers and grassroots/community-based implementers such as child protection collaborators and
social workers.
The recently carried out Capacity Assessment of MOLISA and various workshops reports
demonstrated a great need for systematic capacity building in the area of C4D (particularly behaviour
and social change and community mobilization). This includes the need for change in quality and
effectiveness of communication planning and interventions, which has long been hindered by the
systematic characteristic of top-down and one-way governments information provision. This is
topped up by the lack of trained communication planners, implementers and communicators across
the system. The unavailability of a comprehensive training manual on C4D (as a new approach to
communication for change moving away from IEC information, education and communication and
individual behaviour change communication) in the area of CP also generates a barrier to overarching
system strengthening.
2. UNICEF Viet Nams ZEROworkplace initiative, part of UNICEFs global Believe in Zero campaign, is a
community for businesses to support the goal of reducing preventable child deaths and the number
of children without access to health or education, and those who are at risk of abuse or violence, to
zero.
ZEROworkplace provides companies with access to an easy-to-implement toolkit, which consists of
communication materials aimed at promoting behaviours that will positively impact childrens health
and protection. Communication efforts so far have focused on, or will include, knowledge of and
practices related to immunization, exclusive breastfeeding, pre- and antenatal care, handwashing,

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preventing abuse and exploitation of children, and information about childrens rights to free
healthcare and education.
While UNICEF aims to establish ZEROworkplaces in all companies, there is a special emphasis on
factories. Factory-based workplaces provide an optimal infrastructure in which to target behavioural
information to low-income salaried women and migrant populations. The ZEROworkplace initiative
therefore promotes critical information, behaviours and services for children and their mothers in
factories with a large number of migrant workers.
PouYuen Viet Nam, which employs more than 80,000 workers, has been a key partner of UNICEF in
implementing the ZEROworkplace initiative since September 2014. The vast majority of workers in
the factory are women.
As one of the first activities, an immunization campaign against measles and rubella (MR) was
launched at PouYuen in November 2014, running in alignment with the national MR Vaccination
Campaign.
A short baseline survey was completed by almost 8,000 PouYuen employees in November 2014. This
data provided a baseline of migrant workers knowledge and perception of immunization,
breastfeeding, handwashing and child protection and education, and identified topics that can be
promoted at PouYuen to further improve workers knowledge of child health and well-being.
In order to measure the achievements of the pilot activities and identify potential good practices and
lessons learnt a small-scale rapid assessment was carried out in June 2015. The assessment also
helped to promote ZEROworkplace as a platform to address factory employees needs on children
and womens issues. The assessment included focus group discussions and interviews with 29 staff
members, including PouYuen CSR managers, health workers, factory workers and a representative
of the Labour Union.
Throughout the rapid assessment at PouYuen a range of topics that ZEROworkplace potentially could
support were raised. This included continued information on MR vaccination, as well as information
on sexual and reproductive health, neonatal and maternal health, breastfeeding, child nutrition,
handwashing, education and child abuse and accident prevention. Based on an analysis of the
assessments findings, three priority topics emerged, namely sexual and reproductive health,
handwashing with soap and breastfeeding.
Building upon the rapid assessment results, UNICEF will work on the toolkit which includes
guidelines, resources and re-purpose existing behavior promotion materials on the selected topics.
Handwashing with soap and breastfeeding are identified as the topics for the development of
Zeroworkplace toolkits in 2015.
3. C4D unit in collaboration with Child Protection (CP) and Child Survival and Development (CSD)
programme is therefore looking for a consultant who can carry out a set of assignments. This includes:
a. Develop a comprehensive training manuals on general/most recommended C4D skills to address
CP issues in general and emerging and priority CP issues including Violence against Children
(abuse, exploitation, bullying), early marriage taking into account the Social Ecological Model
(SEM) in C4D and the issue of embedded social norms. These training tools are slated to be used
by the current and future network of social workers and CP collaborators who at the forefront
of making impact on the lives of children and women through communication. The set of training
manuals, once developed, will be used by MOLISA for capacity development across the sector in
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the area and by UNICEF through its government counterparts at both national and subnational
levels in planned capacity development interventions and advocacy.
b. Develop two toolkits of handwashing with soap and breastfeeding and communication plan for
the use of each toolkit.
Purpose and Objectives of the TOR
The overall purpose of the TOR is to recruit a consultant who is capable of carrying out a set of
assignments under the technical management of C4D unit and in close consultation with programmatic
technical experts. The consultancy is planned to take place during the course of 4 months, from November
2015 to February 2016.
The objectives of the C4D cross-sectoral consultancy are:
1. To develop a C4D set of training manuals (generic and issues-based) in the area of Child Protection
for social workers and community-based collaborators in order to raise capacity of these
stakeholders in namely but not limited to interpersonal communication skills, community
mobilization, planning and monitoring of communication activities as part of the overall CP
interventions at grassroots level. As a quality tool, the manuals will not only aim to bring about
effective communication activities and mobilize communities in prevention of all forms of
violence, abuse and exploitation of children and other CP issues but also a substantial material
for possible integration and adaptation for inclusion in the future social workers training
curriculum taught in relevant colleges;
2. To develop two toolkits of handwashing with soap and breastfeeding and communication plan
for the use of each toolkit. The toolkit includes recommendation for appropriated printed and
audio-visual IEC materials.
Specific Tasks and Deliverables:
No

Thematic area

Key activities/tasks

Child Protection programme - Training Manual

1
1.1
Review and assess current - Conduct a desk review of all relevant
available training
CP-related communication documents,
manuals, guidance, and
existing training materials, project
materials in the area of
documents including reports to identify
communication for Child
available training materials, gaps and
Protection stakeholders
relevant participating stakeholders in
C4D CP capacity development
- Work with C4D and CP teams and
Government counterparts (MOLISA
including the Childrens Department
and Department for Social Protection)
to identify generic and key CP issues
and thematic areas for Communication
interventions and capacity
development.

Deliverables

Timeframe

A rapid situation
analysis/assessment
presenting general C4D
training needs particularly
related to communication
skills for Child Protection
issues and providing
technical
recommendations on
areas and issues to be
captured in the training
manuals to fill the training
gaps.

Nov. 2015
(10
working
days)

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No
1.2

Thematic area
Develop an outline of the
training manual

Key activities/tasks

- Develop key topics and desired gender

sensitive behaviours to be promoted at
different levels (province, community
and individual etc...)
- Based on the identified key issues and
behaviours, draft an outline of the
training manual to share with C4D and
CP teams and MOLISA for
comments/inputs. The outline should
include but not limited to (1) generic
communication skills and (2) specific
C4D/communication skills for identified
CP issues.
1.3
Develop draft training
- Based on the training needs
manual and conduct preassessment and outline, develop a draft
testing with relevant
training manual together with
stakeholders
programmes for pretesting with
relevant stakeholders
- In consultation with C4D officer, CP
team and relevant counterparts,
develop tools for pre-testing of the
training manual and plan for field work
with relevant stakeholders (local
authorities/CP committees, CP officers,
CP collaborators and social workers)
- Conduct fieldwork in Lao Cai and Kon
Tum and use the tools to pre-test and
collect comments and inputs to
improve the draft manual
1.4
Finalize the training
- Finalize the training Manuals based on
manual and dissemination the pre-test and comments from
UNICEF and CP counterparts at National
and Sub-national levels.
- Propose a capacity development plan
to improve skills on C4D techniques
highlighted in the manuals to be
conducted for relevant CP stakeholders
in 2016.
Sub-total number of working days: 47 days
Child Survival and Development programme: Zeroworkplace toolkits
2
2.1
Review and assess existing Work with C4D, CSD (WASH and
IEC materials (printed and Nutrition) and PSP teams and relevant
audio-visual) on
counterparts to identify gaps and
handwashing with soap
recommend for relevant IEC packages
(HWWS) and
for employees, which includes
breastfeeding (BF).
messages, type of materials, and using
guidelines:
- Conduct a desk review of all relevant
IEC materials related HWWS and BF;

Deliverables

Timeframe

An outline of Training
Manual is developed and
shared with UNICEF and
relevant counterparts

Nov. 2015
2 days

- A draft training Manuals

to develop capacity of
Social Workers and Project
Collaborators is developed
and ready for pre-test
- A set of pre-test tools
(presentation,
questionnaires, FGDs
guidelines) is developed
- A field-work report and
recommendations from
pre-test

Nov.-Dec.
2015
(25
working
days)

- A final version of C4D

Training manuals for CP
social workers and
collaborators is ready for
dissemination.
- A capacity development
plan to improve
recommended C4D skills
to be conducted in 2016.

Nov. Dec.
2015
(10
working
days)

The assessment report

(incl. desk review and
rapid assessment), an
outline of IEC packages of
HWWS and BF are
developed and shared with
UNICEF and relevant
counterparts.

Nov.-Dec.
2015
(15
working
days)

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No

Thematic area

Key activities/tasks

- Conduct FGDs with maximum 3 FGDs

and 30 participants for rapid
assessment of existing IEC materials.
2.2
Based on the review of
- In consultation with C4D, CSD (WASH
available IEC materials to
and Nutrition) and PSP teams, and
develop the toolkit of
relevant counterparts to produce
HWWS and BF for
HWWS and BF toolkits. Each of toolkit
employees as the primary includes: review and assessment of
audience group
existing IEC materials, concepts for
development of IEC packages (printed
and audio-visual) of HWWS and BF for
employees, pre-testing tools
(presentation, questionnaires, FGDs
guidelines), and using guidelines of IEC
packages. The recommended IEC
package includes: messages, type of
materials, channels for dissemination.
For printed materials, it needs to
recommend the design (texts,
illustrations). For audio-visual materials
(e.g. video clip, PSA video/radio), the
recommended scripts are needed.
- Conduct a field work to HCMC to
present toolkits, solicit comments from
relevant stakeholders (incl. employees)
for finalizing the toolkits.
2.3
Develop communication
- Work with C4D, CSD (WASH and
plan for dissemination of
Nutrition), PSP teams and relevant
the HWWS and BF
counterparts (Mobivi, Pouyuen) to
toolkits.
develop the communication plan for
dissemination of HWWS and BF
toolkits. The communication plan needs
to include media campaign, M&E plan
and monitoring tool.
- Conduct a field trip to HCMC to
facilitate one consultative workshop to
solicit comments from relevant
counterparts and UNICEF.
Sub-total number of working days: 41 days
Total number of working days: 88 days = 4 working months

Deliverables

Timeframe

- Final HWWS and BF

toolkits is made and
shared with UNICEF and
relevant counterparts:
detailed concept for
development of IEC
packages, using guidelines,
and pre-testing tools.

Dec. 2015
Jan. 2016
(14
working
days)

Final communication plan

for dissemination HWWS
and BF toolkits is
developed.

Jan.-Feb.
2016
(12
working
days)

Reporting
The assignment will be undertaken under the supervision of C4D unit of UNICEF Viet Nam and specifically
under the C4D Specialist/Officer in charge of the technical areas for specific tasks outlined in the TOR. The
oversight of the consultancy will rest with the C4D specialist/head of unit. The consultant will also work
in close collaboration with Child Protection, CSD (WASH and Nutrition) and PSP teams. The selected
national consultant should also work with relevant Government Counterpart of Child Protection, Child

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Survival and Development, Private Sector Partnership, and/or other related Programmes to collect their
comments and inputs on the assignments.
Qualification/Specialized Knowledge and Experience

Advanced degree (at least a Master degree) in Social Sciences, Communication for Development,
Communication and/or related field;
At least 10 years of related working experience on C4D strategic planning, capacity development,
training and development of communication for development materials for development projects;
mobilizing community participation; participatory methodologies, behaviour change communication
and social change;
Experienced in working with government at national and sub-national level on child protection, and
child survival and development issues.
Excellent writing skills in English and Vietnamese.
Good knowledge on gender equality and mainstreaming.
Work experience with UNICEF or other UN agencies is an advantage.

General Conditions: Procedures and Logistics

-

Work station: Hanoi, the consultant will work on a partially office-based and home-based as
required.
Official travel within the country: HCMC, Kon Tum and Lao Cai, applicable DSA.
Under the consultancy agreements, a month is defined as 22 working days, and fees are prorated
accordingly. Consultants are not paid for weekends or public holidays.
Consultants are not entitled to payment of overtime. All remuneration must be within the
contract agreement.
No contract may commence unless the contract is signed by both UNICEF and the consultant or
Contractor.
Consultants will not have supervisory responsibilities or authority on UNICEF budget.
Consultant will be required to sign the Health statement for consultants/Individual contractor
prior to taking up the assignment, and to document that they have appropriate health insurance,
including Medical Evacuation.
The Form 'Designation, change or revocation of beneficiary' must be completed by the consultant.

UNICEF IS A SMOKE-FREE ENVIRONMENT

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