DELIVERY PLAN

Extended Diploma in Strategic Management and

Leadership
Unit 3: Strategic change Management

WEEK
No.

TOPIC

CONTENT TO
FOCUS ON

ASSESSM
ENT
CRITERIA

LEARNING
OUTCOME

Unit Introduction

Factors effecting
or driving a
change in an
organisation.
Call for factor
identifications in
the class room

3.1.1

3.1

evaluate the
relevance of models
of strategic change
to
organisations in the
current
economy

assess the value of

using
strategic
intervention
techniques
in organisations

Introduction of
John P Kotter's
eight steps to
successful change;
Kbler-Ross five
stages transition
(grief) cycle
Models
Kurt Lewins
change
management
model - unfreeze,
transition and
refreeze; BurkeLitwins model with
an BP in current
economy
human process
interventions;
techno-structural
interventions;
human resources
management
interventions

Discuss the
impetus of
strategic
interventions
(e.g. BPs Oil
Leak,
environmental

Understand
the
background
discuss
models of
strategic
change

3.1.2
3.1

3.1.3

3.1

Reason for
Change

compulsion and
need for Strategic
Intervention to
day to day
operations)
Assess the
value.. Of such
interventions
reasons for change
e.g. changes in
markets, economic
downturns,
changes in global
markets etc.

3.2.1

examine the
need for
strategic
change in an
organisation

assess the factors

that are
driving the need for
strategic
change in an
organisation
assess the resource
implications
of the organisation
not
responding to
strategic change

change drivers eg
economics,
political factors,
environmental,
financial pressures

3.2.2

3.2

human resources
eg restructuring,
interviewing and
hiring,
redundancies,
training; physical
resources etc.

3.2.3

3.2

develop systems to
involve
stakeholders in the
planning of
change

Develop systems
for planning
the involvement
of stakeholders

3.3.1

3.3
Be able to
lead
stakeholder
s in
developing
a strategy
for change.

3.2.2

3.3

stakeholder
analysis, systems
modelling etc

Communication
systems
Production
systems
Operational
/decision making
Quality Circle
8

3.2
Understand
issues
relating

develop a change
management
strategy with
stakeholders

six steps
stakeholder circle
(identify
stakeholders,

prioritise
stakeholders, map
their profiles,
develop an
engagement
strategy,Discuss

similarity for
variety of
organisations (at
group level
9

evaluate the
systems used to
involve
stakeholders in the
planning of change.

methods of
involvement eg
dialogue with
individuals and
groups,
meetings,
presentations,
group
facilitationetc.

3.3.3

3.3

3.3.4

3.3

Assess/Evaluate
such systems for
its fit-forpurpose
Criticise where
necessary, and
Identify areas of
improvement to
such systems
10

create a strategy
for managing
resistance to
change

Introduce the
concept of
resistance to
change
types of resistance
eg individual
versus collective,
passive versus
active, direct
versus indirect,
behavioural versus
verbal or
attitudinal

Create
appropriate
business strategy
for managing
resistance to
change

11

3.4.1

3.4
Be able to
plam to
implement
models for
ensuring
ongoing
change

Plan, develop
strategy to
implement a
change for a
purpose
organisational
development,
Business
Process ReEngineering (BPR),
learning
organisation,
Kaizen
goal-based
evaluation,
process-based
evaluation,
outcome-based
evaluation etc.

3.4.3

3.4

3.4.3

3.4

Assignment
Preparation

Assignment
Preparation

Assignm
ent
Preparat
ion

Assignment
submission

Assignment
submission

Assignme
nt
Preparatio
n

develop appropriate
models for
change

Develop models for

change in a selected

12

plan to implement a
model for
change

13

develop appropriate
measures to
monitor progress

14

15
16
17

organisationchoice

of appropriate
model eg
John P Kotter's
eight steps to
successful change;
Kbler-Ross five
stages
transition (grief)
cycle etc

Assignm
ent
submissi
on

Assignment
submission