TRACY HESKETT, PHR-CA, SHRM-CP

510-589-4884
Livermore, CA

www.linkedin.com/in/tracyheskett
birdwell53@yahoo.com

PROFESSIONAL SUMMARY
10-year, people-oriented Human Resource professional with financial background

Structured and reorganized a Human Resource department

Foster positive employee relationships through encouragement of the Open Door policy, active listening
and practicing integrity; committed to helping others learn and grow in their positions/careers
Actively seek and highly value knowledge, driven to turn theories into plans, forward-thinking
Especially well-suited to, and experienced in, leadership roles, organization builder, ability to clearly
identify problems and innovative solutions for the short- and long-term well-being of the company
Exceptionally administrate in any field capable of organizing units into a smooth functioning system,
planning in advance, keeping objectives well in mind, accomplishing and exceeding goals while
maintaining an eye on the financial goals and concerns of the company
Identify potential challenges; devise creative solutions to problems; respond quickly to sensitive matters
Communicate well in writing; prepare concise written reports and correspondence; deliver articulate and
convincing presentations to diverse groups, team members, and the public
Develop strong relationships, maintain solid interpersonal skills, thrive in a team environment

Technical Competencies:
Microsoft Suite software, ADP Workforce Now, EPICOR ERP software
PROFESSIONAL EXPERIENCE
Sr. Human Resource Manager
Davis Instruments Corporation
Manufacturing firm in Hayward, CA

09/05-Present

Privately held company that designs, sells and manufactures high-end consumer weather stations and marine
accessories. With 115 employees, it is 50 years old and remains a stable business. Includes unionized assembly
floor. ISO 9001 Certified
Projects:
Rebuilt trust between Union Employees and Human Resources/Management, strengthening employee
relations with honesty, transparent communication, follow-through and integrity
Research and collaborate with different companies for an HRIS that took company from pencil and
paper to paperless and transparent; Most significantly giving employees direct access to time-off
balances, paycheck records and benefit information
Implement Performance Review program
Successful resolution of union grievances
Rewrite Employee Handbooks
Redesign time-off policies to strengthen benefit package and comply with state and federal rulings
Vie one company against another, enabling new HR and Payroll systems at NO additional cost to the
company. (ADP's Workforce Now)
Developed trust and respect for HR, resulting in HR presence at executive management meetings
Manage companys involvement in Employment Development Departments Work Sharing Program for
5 years
Manage two-year training program with CA Employment Training Panel.

Payroll
Sole Payroll administrator using ADP for over 115 employees
Human Resource Responsibilities
Exempt and non-exempt recruiting, hiring, terminations and on-boarding of employees
Identify compliance and liability exposures; propose solutions to executive management
Employee Relations, counseling; primary investigator/problem solver of personnel issues
Union Contract Negotiation Team Member; Union Communications Manager
Benefit Enrollment Administrator; Co-decision maker (401k, health, workers' compensation, etc.)
Manage EEO, FML/CFRA, PDL, LOA, COBRA and workers compensation
Respond to EEOC complaints
Conduct Safety Investigations and Ergonomic Reviews
Coordinate/Plan all aspects of all major company events
General Manager
Milpitas Shooting Range
dba Target Masters West
Indoor shooting range and gun shop, Milpitas, CA

1/05-9/05

Company maintains 17 shooting lanes and sells a large variety of guns and accessories.
Hire and train employees, process payroll and maintain employee personnel records
Manage employees' daily activities and schedule changes
Rewrite company procedures, maintain company Standard Procedure Manual/Employee Handbook
Inventory management, merchandising and customer service as needed
District Trainer/Store Manager
Blockbuster, Inc.
Sells/rents movies, games and refreshments, Fremont, CA

2002-2005

Ran daily business, managed staff and trained all new district employees at all levels before sending to
home store.
2004/2005
2004
2004
2004
2003

District Training Manager for 18 stores while running home store

Shrink Award for 80-store region
Operational Profit Margin Award for 80-store region
6 Consecutive 100% Secret Shopper visits
Successfully reduced inventory loss from 6% to <2%

Bookkeeper, Principal
Maintained corporate clients from an at-home office
Staff Accountant for CPA firms
Financial statement compilation and corporate tax returns

1988-2000
`

1985-1988

Volunteer Activities
Extensive leadership roles in PTA, School Board and Community groups
Actively lead groups, trained volunteers, created processes and procedures, campaigned for volunteers
and community projects, represented large community groups at public board meetings, met with
community leadership groups to mediate problems and raise awareness, raised funds for community
projects, led boards and other leadership groups, organized hundreds of people for 1000-children twoweek program

EDUCATION
B.S. Managerial Economics, University of CA at Davis
AWARDS
Honorary Service Award, California State PTA
Outstanding Senior, University of California at Davis
VOLUNTEER EXPERIENCE
Little League Umpire, Board of Directors; Divisional and Regional post-season
PTA at local and School District level, multiple schools
School Site Councils, multiple schools
School Board Committees: Health Sciences and Parent Advisory Committee for School Board
1000-Children Vacation Bible School Board of Directors (year-round planning)