Name: Joyal Jose Candidate number:4118

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Tourism is creating conflict

in Lyndhurst (a honeypot
site) in the New Forest

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Introduction:
For our Geography controlled assessment we had to investigate if
tourism is creating conflict in Lyndhurst, a honeypot site (A honeypot
site is a particularly popular visitor attraction which attracts tourists in
large numbers). First of all, tourism means making a holiday involving an
overnight stay away from the normal place of residence or visiting a
certain place for a day. This is in contrast to recreation which involves
leisure activities lasting less than twenty-four hours. This holiday may be
based on the cultural, historic, and social attractions of an urban centre,
or on the appeal of a different environment. Urban tourism increases the
importance of the central place while tourism at the periphery can
provide the income for economic development. And Conflict can be
defined as a state of discord caused by the actual or perceived opposition
(disagreements) of needs, values and interests. The reason why we chose
Lyndhurst for our hypothesis is because; the village of Lyndhurst is a hub
of activity and receives a large number of visitors each year. It has wide
array of shops, eateries and accommodation which provide a lure for
tourists wanting to enjoy a typical slice of New Forest village life. However
the increasing pressures being placed on the village have had an impact
on the very thing people flock to see. I have chosen this question to
explore because I have been studying tourism as part of my GCSE course
and Lyndhurst, New Forest is quite near to me so it would be easily
accessible and appropriate for my investigation. Also it is an acceptable
example of a honeypot site so it will be easy to analyse.

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National Scale

Y-axis

Xaxis

Scale

Lyndhurst is located in New Forrest, Hampshire. The county of Hampshire

is situated in the far south of England, roughly half-way between the east
and west ends of the South Coast. It is bordered to the west by Dorset and
Wiltshire, to the north by Berkshire and to the east by Surrey and West
Sussex. And on a national scale Lyndhurst is located in south of England.

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Regional Scale
Y-axis

Hampshire
County

New
forest

X-axis
This is regional map and it is showing that New forest district is on the
south west part of Hampshire. And Lyndhurst is the new forest district
and it is the capital of new forest. From this map we can see 2 main roads
that go straight through new forest including the A31.

20km

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Local scale

Y-

axis

Centre number:64898

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Name: Joyal Jose Candidate number:4118

name: Salesian School

X-axis
m

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200

From this map we can see that Lyndhurst town is quite densely populated
with lots of streets and buildings and also it has a population of 2973
inhabitants. The road A35 and A337 goes through the heart of Lyndhurst
which suggests that there would be a possibility of a lot of traffic coming
in and out. And A337 is used to go to one of the nearest towns-Limington.

METHODOLOGY
PRIMARY DATA
Primary data is first-hand data from us which we collected when we went
on our field trip. This type of data is relevant to our conflict investigation
as it is a reliable source of data that we have had to get for ourselves by
asking questions. This means that there are no things that could have
changed the data as we have heard the data for ourselves.
In order to gather this information, we were sent off in groups of four. This
was a good amount of people to carry out the tourism investigation as
larger groups could have scared off local people and could have had a bad
impact on our results. When we were collecting the data, such as the car
tax survey, we split up so that we were on our own. This allowed us to
collect more data that we would share later on with the rest of our group.
This way, we were able to get a better view of the impact of tourism in the
honeypot site. For our investigation, we were given a booklet. In this
booklet there was a map of Lyndhurst, indicating the key areas that we
would be investigating. There were also our surveys, including our
questionnaires, bi-polar survey, car tax survey and pedestrian and traffic
counts. Also, there was space for our field sketches. Having our surveys
and field sketches together meant that it was less likely for us to lose
sheets.
SECONDARY DATA
Secondary research uses information researched before by other people.
This type of research is useful to us investigating tourism in an area as we
can gather much more information and get a much wider view of the
impacts of tourism. We can take into account the opinions of other people
who we may not have spoken to which gives us a better idea of the

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opinions of people. This research involves gathering information from

sources that have already been compiled in written, statistical or mapped
forms. Secondary information may supplement primary information but
must only play a small part in the investigation.
Websites I went on to get more information on Lyndhurst:

1. http://www.thenewforest.co.uk/information/visitor-informationcentre.aspx

This site
shows all the
attractions and activities you can do in Lyndhurst. This website helps me
in my investigation as it demonstrated how local people are trying to
attract tourists. This is because the website gives information of how the
locals are giving tourists information on the honeypot site, therefore
showing me how tourism may be wanted by the local community. The
website supports my questionnaire because most people said that tourism
is beneficial and helpful and in the website it highlights the importance of
tourism for tourism.
2. http://www.newforestexplorersguide.co.uk/villages/lyndhurst.html

-This website has helped me in my investigation as it shows me what

there is that Lyndhurst offers. This shows me what tourists can do and also

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why lots of people go to Lyndhurst. It supports my land use surveys, as I

found lot of areas has many shops and leisure facilities and websites
informs about what tourists can do in Lyndhurst.
3. http://www.tripadvisor.co.uk/ShowUserReviews-g503849-d1795388r225759446-Stag_HotelLyndhurst_New_Forest_National_Park_Hampshire_England.html

This website informs us about the different accommodation possibilities in

Lyndhurst like hotels, apartments, and flats. It is very useful for tourists.
The fact that Lyndhurst is on trip adviser, it reinforces the fact Lyndhurst is
becoming a popular tourist destination. It supports my primary research
because on the reviews from different people most of them said the road
next to stag house is very busy and traffic blocks occur frequently and on
my traffic count I found out there was a lot of traffic there.
Questionnaires
Businesses:
1)

How long have you lived in the area?

80% of people had worked in the shops for less than one year.
2)

Has the area changed since you have been in the area?

60% of people answered yes

3)

How has the area changed?

40% answered that the area had got busier and that there was more
traffic
4)

Do you think the changes have benefitted the area?

60% of people said that it had as more people are visiting and bringing in
money while the remaining 40% said that there was too much traffic

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5)
Have you noticed any changes to the environment as a result of
tourism?
40% said that traffic is causing more pollution as more people are arriving
by cars and busses
6)

Have there been any changes to the price of property in the area?

50% said that they hadnt noticed while 50% said that the market had got
better so the prices increased
7)

Has tourism created any conflict in Lyndhurst?

40% said that they had seen conflict over parking

8)

Has your business benefitted from tourism?

100% of people replied yes

9)
Do you think that there is a wide enough range of shops and
facilities for locals and tourists?
80% said that there were not enough local shops for locals and that the
shops were mainly aimed for tourists
10) What do you think should be done to make tourism in Lyndhurst
more sustainable?
60% said that a bypass should be made to allow cars to travel around
Lyndhurst instead of through it, reducing traffic
Locals:
1)

How long have you lived in the area?

60% of people said less than 5 years

2)

Has the area changed since you have been in the area?

80% said yes

3)

How has the area changed?

40% answered that there was more traffic

4)

Do you think the changes have benefitted the area?

60% said that it has benefited the local businesses and also it created
some jobs. And 40% said it did not benefit because there is a lot of traffic.

Name: Joyal Jose Candidate number:4118

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5)
Have you noticed any changes to the environment as a result of
tourism?
More than 80% people said that there is noise pollution and litter pollution
which is caused by tourism.
6)

Have there been any changes to the price of property in the area?

75% of people said that they did not know and the other few said it has
increased a bit.
7)

Has tourism created any conflict in Lyndhurst?

75% said they dont know and they did not notice any conflicts however
some people mentioned parking issues and competition between
businesses.
8)

Has your business benefitted from tourism?

80% said yes but they all said that other TNC businesses like Budgens
9)
Do you think that there is a wide enough range of shops and
facilities for locals and tourists?
100% said that there were not enough useful shops (food shops)
10) What do you think should be done to make tourism in Lyndhurst
more sustainable?
Make new road to get to other cities and places.

Business Analysis
The business surveys were taken to have further evidence supporting out
hypothesis. From these surveys we can see the local and large businesses
have different views on the impact that tourism is having on Lyndhurst.
The local businesses tended to notice that the area had changed
dramatically due to the fact that they had lived in the area for longer. This
meant that they had seen Lyndhurst grow over the many years, showing
that tourism is having a gradual impact on Lyndhurst. On the other hand,
large businesses such as Budgens and Lloyds bank hadnt noticed much of
a difference as they hadnt lived in the area for a long period of time. This
shows that large businesses are moving into the area over time possibly
due to the increase in tourism. And this could cause conflict because the
local business would get affected as more people would go the TNC
businesses rather than the local shops and this could make the local shops

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to run out of business and close down. Most of the people questioned on
the business questionnaires only lived there a year so the results are not
that reliable although they did say that Lyndhurst has changed. This
implies that some changes have occurred in the past year. 60% of people
said that the changes benefited the area as more tourists would come go
to the businesses. The other 40% said it had a negative and that it
brought too much traffic and that this causes pollution. We can see that
the views are sort of balanced between too perspectives and this could
cause conflict between the people because others might disagree of what
you said. More importantly 100% of people said that their businesses
benefited and in Business point of view, tourism has a positive impact and
they need more tourists. The local questionnaires also had the balance
between both sides, tourism is positive and negative. However most
people questioned said that they lived for more than a year and this
means that the results would be slightly more reliable. The results we got
from locals complemented the results we got from the business
questionnaires and they both gave evidence for conflict because some
people said that there is conflict in parking and this might be because of
the increasing amount of tourism in Lyndhurst. As there is slightly more
people who said the changes are beneficial rather than creating conflicts it
would act as evidence against the fact that tourism in honeypot sites like
Lyndhurst creates conflict. However you cant say there is no conflict
because 40% of the people said there is and that it was increasing

Questionnaires: Local people/tourists:

Locals:
1) Where have you come from today?
80% said Lyndhurst. 20% said Lymington
2) How long have you lived here?
40% said more than 20 years
3) What sort of things do you do here?
60% said shopping. 20% said walking around the area. 20% said
wildlife interest

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4) Do you think tourism is important to Lyndhurst?

100% said yes
5) Why?
People said because it brings in money into the economy (allows
businesses to run etc)
6) Do you think that tourism has had a positive or negative impact on
Lyndhurst?
60% said positive as it brings in money. 40% said that it was making
Lyndhurst too busy and that large businesses are taking over.
7) Do you think tourism is creating conflict?
20% said yes as it reduces car parking spaces. Also, the high street
is becoming too crowded
Tourists:
1) Where have you come from today?
20% said Southport. 20% said Croydon. 20% said Bournemouth.
20% said Ascot. 20% said Sussex
2) What sort of things do you do here?
60% said cycling and walking. 40% said wildlife interest
3) Do you think tourism is important to Lyndhurst?
100% said yes
4) Why?
As it brings in money to businesses who would not be able to get
the money otherwise
5) Do you think that tourism has had a positive or negative impact on
Lyndhurst?
100% said positive due to its economic impact
6) Do you think tourism is creating conflict?
80% said yes as they think that the locals may get upset that their
town is being overcrowded by tourists.

Locals/tourists Analysis
From these surveys, we can see that tourists have the opinion that
tourism is only having a positive impact on Lyndhurst. This is because
they think that it is only binging in money to the area and do not see how
the area has changed as a result of tourism. Locals on the other hand see
more of a wider view of the impact of tourism as they have lived in the
area for longer and seen the area grow into a honeypot site. They can see
the positive impacts such as money being brought into the area but also
see the impacts that it is having on the historical town. They think that it
is not just having a positive impact on the area but negative impacts such
as traffic and large businesses taking over. Also they have noticed that a

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lot more tourists are in the area, meaning that Lyndhurst is becoming
more and more crowded. 40% of the locals we asked said that they lived
in Lyndhurst for more than 20 years and all the people we asked said that
tourism is important because it brings money to the economy and allow
businesses to run. The locals in Lyndhurst said that they usually do
shopping, walking around the area and wildlife watching in Lyndhurst. So
this a few activities you can do in Lyndhurst. The tourists we asked told us
that they usually walk around the place and do things do with wildlife. This
shows that the locals might see lots of people in the town who are
strangers just walking around and doing what they do. So this could cause
conflict because the area where they come to do something might be
overcrowded or noisy due to the amount of people there. The streets
might be packed with people and this means it is harder for locals to get
around and also the pedestrian count acts as an evidence for this. Both
tourists and locals we asked said that there might be conflict going on in
Lyndhurst like the town being overcrowded. In addition the locals said the
parking spaces are starting to get regularly full. So from the questionnaire
I found out that conflict is created in Lyndhurst due to the increasing
amount of tourism.

Bi-Polar survey
Location 1: Old antiques shop

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5
4
3
2
1

Traffic congestion
Air pollution
Amount of shops/ services
Leisure Facilities

Parking
Crime

-1

Green spaces
Public ameneties

-2

Litter

-3
-4
-5

Location 1 (Antique shop): It has only traffic congestion, litter and green
spaces which are below zero on the bi polar survey. This means that this
area would be quite busy and could cause conflict because of the traffic
issues and the litter may be present due to the increase of tourism in the
area as it is a honeypot site.

Name: Joyal Jose Candidate number:4118

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Bi-Polar survey
5
4
3
2
Traffic congestion

litter

Air pollution

Amount of shops/ services

crime

green spaces

public amenities

leisure facilities

1
0

Bi- polar
ratings
-1
-2
parking
-3
-4
-5

Location 2: Staghouse

Location 2 (Stag house): Looking at the data you can tell that has it has a
very high rating on leisure facilities amount of shops however the green
space, parking and traffic congestion are quite low in rating. When it
comes to traffic and pedestrian count the stag house has one of the
highest amounts of traffic of the four places.

Bi-Polar survey
Location 3: Imperial Chinese

Bi- polar
ratings

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5
4
3
2
Traffic congestion

litter

air pollution

amount of shops/services

crime

green space

public amenities

leisure facilities

1
0
-1
-2
parking
-3
-4
-5

Bi- polar
ratings

Location 2 (Imperial Chinese Restaurant): Areas around the Imperial

Chinese Restaurant are in very good condition, on the bi polar survey only
2 of the factors are below zero and minus one which means the area is
well looked after. The traffic is very low in fact it is the lowest out of the
four places it also has the second lowest pedestrian count but it still has a
lot.

Bi-Polar survey
Location 4: Ferrari Store

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Traffic congestion
litter
air pollution
amount of shops/serivces
6

Bi- polar
4
ratings

leisure facilities
parking
Crime

Green spaces

Public amenities

-2
-4
-6

Location 4: (Maserati Garage): Many of the factors around the Maserati

Garage are in the minus area meaning that there is room for
improvement. However it has the lowest traffic count and the second
lowest pedestrian count meaning that it is not common place that is
visited in Lyndhurst and this might be due to the fact that most locals are
elderly; they know its there and that there is no point, just looking around
because they know they are not going to buy it.

Traffic and pedestrian counts

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1200

1000

800

Number of600
people

Traffic count
Pedestrian count

400

200

0
Location 1

Location 2

Locatio
ns

Location 3

Location 4

In the four locations, we can see that there is a clear correlation between
the traffic count and the pedestrian count. In all four of the locations we
can see that the traffic number is considerably higher than the pedestrian
count. This suggests that the honeypot site is being used as a route
through the New Forest by travellers. This produces pollution as CO2 and
other harmful gasses are being released from the cars, motorbikes, Lorries
and busses. We can also see that location 3 is the highest traffic area as it
has the highest amount of pedestrians and traffic. Whereas, location 4 has
the lowest amount of traffic suggesting that it is not used as a main route
through Lyndhurst.

Analysis or description

So
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Bo
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ur
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et
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for
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n
m
a
nt
er
ng
su
sh
d
e
rid
dd
ou
to
m
on
ha
ss
ot
ge

Tax Disk Survey

let
ou
th
n
pt
m
ex
Locations
th
on
ha
nt
es

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Key

Tax Disk Survey

From the tax disk survey we can see that there is a wide range of places
that the disks are from. This suggests that the area is attracting many
people from all over the country, showing that people are choosing to visit
the area tourist activities. Lyndhurst and Lymington have both a relatively
low percentage of tax disks from the area. This suggests that the
honeypot site is being used mainly by tourists, showing the impact of
tourism.

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Residenti
al
Local
Business
TNC
Recreatio
n
Facilities
Open
space

title
analysios?

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9
1
0

TRAFFIC
COUNT IN
LYNDHURST
HIGH STREET
7

CHOROPLETH
MAP
This choropleth map shows
the areas where there is the
most traffic and from the
choropleth map we can see
the both junctions entering
the high street are quite
busy. This might be due to
the number using the high
street to get to Cadnam

1
0

High=
10

Low=
1

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This photo shows a TNC business next to a local business and we can see
that there can be conflicts between the two businesses for example whose
getting more customers and running the business better however they are
completely different types of shop. One is a super market and the other is
caf. People who want to go to a caf wont go into a super market. We
can also see that there are flats on top of the businesses and this could
prove how Lyndhurst is getting over crowded.

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Analysis:
From the sketch we can see two shops that are situated under
apartments. This shows us that locals have to live with shops aimed at
tourists underneath them. These shops are aimed at attracting tourists as
a restaurant and a gallery are things that tourists may want to visit when
they come to Lyndhurst. This is another way that we can see how tourism
is something that locals have to live with in their everyday lives, showing
how it could cause conflict occasionally. The photo shows us all of the
details as to how the shops present themselves to the public. Both
businesses present themselves in an appealing way that catches the eye
of tourists by using large signs and bright colours. The locals on the other
hand may want there to be more traditional, less tourist aimed shops,

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showing another way in which conflict between tourist businesses and

locals.
Photo 4: New forest Centre

Analysis:
From the photograph we can see the expansive New Forest information
centre with an extensive car park in front. This reveals to us that
Lyndhurst is adjusting keeping in mind the end goal to draw in tourists.
These adaptions, for example, bigger car parks may cause clash between
the locals and tourists as car parks permit more individuals into the town,
thusly conceivably bringing on over population. The locals may feel that
their town is, no doubt progressively populated by visitors, along these
lines, losing their customary town that they have known for quite some
time. They would be seeing a great deal of outsiders all over until it gets
to a moment that they are utilized to it. Additionally the way that an
information centre has been made, could give locals the feeling that the
town needs visitors excessively come into the zone and discover all the
more about the town. This could again cause conflict as an information
centre implies that sightseers are moving into the region as they are

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picking up information of the zone, meaning that overpopulation could

happen, possibly angry visitors. However there are individuals who are not
against tourists coming in and the vast majority of them run businesses.
In this manner we can see that Tourism is profiting nearby businesses.

Photo 5: Forest Glade Ice cream cafe

Analysis:
From this photograph, we can see that there are two local businesses
situated side by side. This suggests that these businesses are competing
to attract the most amounts of people to their shops. This can cause
conflict in the honeypot site as there may be tension between the two
shops as they have to try and make their shop better and more appealing

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than the other, causing competition. However, by having two local

businesses side by side, this suggests that local businesses are able to
thrive as well as large businesses, showing no conflict. This is then
confirmed by the photograph as we can see the exact details of two shops
and can see how they are trying to attract new customers. One shop has
chosen to use a variety of eye catching pictures in the windows; however,
the other shop has chosen a more traditional approach, choosing a plain
design. This shows us different ways in which businesses are trying to
bring in their customers as some tourists may like a traditional shop
rather that a shop that tries to elaborately sell their goods. This doesn't
show a way in which conflict can be caused but shows us how local
businesses are adapting to the impacts of tourism.
Evaluation
During this investigation on the conflicts and benefits of tourism, my
group and I encountered the most problems whilst completing the
questionnaires. This was due to some members of the public not being
willing to cooperate; this was expected by our group before we started
this investigation strategy. The limitations of the questionnaires for locals
were that most people who were locals were the elderly and old people
and they all had one view that tourism is affecting them in a bad way
because of overcrowding, lot of traffic, seeing lots of strangers. And also
some people were quite rude and ignored us and others did not want
answer the questions. So it was hard to find local willing to answer the
questions. The limitations of the business questionnaires were that we
only spoke to 3 people which mean it only a snapshot. And also people
could be biased and people not willing to answer the questions. The
limitations of the Bi-polar survey were that it was subjective, everyone in
groups might have different views and judgements on what are good and
what are bad. You could see the scale being limited so sometimes you
cant infer what state the area is in. The time of the day is a limitation
because different people enter the area at different times also the season
and the day of week affects it as well.
Although Lyndhurst is a honeypot site it is quite small in area which makes
it have not much variation. Furthermore you cant necessarily see factors
like air pollution and the factor crime would be rare to be seen when there
are lots of people around. I think I have collected accurate data overall,
however the questionnaires could be biased depending on the people we
asked and in my opinion the bi-polar surveys were scored a bit harshly.
To improve we should complete the same questionnaires on two different
days to ask a variety of people and to score the bi-polar surveys higher

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where needed. Another way of improving this investigation is to combine

results with the other groups to obtain an average for each method. We
can overcome the limitations in many ways for example getting to
Lyndhurst to do the surveys when most tourists come and doing repeated
data collecting. This way the results will be reliable and accurate as all
groups will have a variety of scores. I think all of the methods of
investigation were valid and all help to represent possible causes of
conflict in the honey-pot site of Lyndhurst.

Conclusion:

After the investigation I have concluded that tourism greatly impacts

Lyndhurst. There are many cases that show conflict between
tourism and the residents of the town, such as: the questionnaire,
the bi-polar surveys and the business interviews. From the
questionnaire and business interviews our group found that 80% of
people believed that tourism creates conflict. They explained that
there was a major issue with car parking spaces and local grocery
shops. They told us that they had to travel 5 miles away to get their
groceries due to the high street being filled with shops to cater for
tourists.
The bi- polar surveys also shows that there is a large amount of
litter in almost all the areas in in the high street which can seriously
change the mood of people visiting and can create conflict as the
residents don't want people littering in their town.
I found out that conflict can be caused due to impacts such as
overcrowding, traffic, noise, pollution, large businesses taking over
and the fact that their once quiet, peaceful town is being taken over
by the impacts of tourism.

My hypothesis stated that tourism is creating conflict in Lyndhurst and to

some extend my hypothesis was right due to all the negative impacts that
are made as result of people visiting. However, I have also concluded that

Name: Joyal Jose Candidate number:4118

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tourism is having a positive impact on Lyndhurst from the questionnaires.

Many locals said that tourism was helping their businesses economically
and that this is making Lyndhurst a better place as they have more money
to spend for themselves. The answer to my hypothesis is that tourism is
affecting Lyndhurst and creating conflict but there are positive impacts
which are created as well. Therefore I think the conflict side is almost
balanced with the positive impacts.