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Tm sigorta polieleri baz snrlamalar ve muafiyet ihtiva etmektedir. Teminatlarn ihtiyalarnza uygun
olduundan ltfen emin olunuz.
Seyahat sigortas temel zellikleri;
bu seyahat sigortas, bagaj kaybndan seyahatin iptaline, yaralanma yada hastalktan medikal asistansa
kadar geni kapsaml teminatlar sunmaktadr.
Seyahat sigortanzn kapsam sigorta sertifikanz zerinde belirtilmitir. Seyahat sigortas polienizin
detaylarn ltfen dikkatlice okuyunuz.
Prim demesi yapldktan sonra polienin iptali yaplamamaktadr.
Polie Primi
Polie prim bedeli seyahat sigortas polieniz zerinde belirtilmitir.
bu seyahat sigortas poliesi TTK 1266.Maddesine gre dzenlenmitir.
Genel Bilgi iin (Trke yada ngilizce)
Travel Guard Asist ile ilgili sorularnzda aadaki iletiim bilgilerinden irtibata geebilirsiniz.
AIG SGORTA A..
Dikilita Mah.Emirhan Caddesi No:109
Atakule A Blok
Dikilitas, Besiktas,
Istanbul, Turkey
letiim Numaralar:
SAYFA : 1 of 30
SAYFA : 2 of 30
SAYFA : 3 of 30
Sigortal : Kendisinin veya sigorta ettirenin sigorta bavurusunda bulunarak lehine sigorta poliesi tanzim
edilen ikametkah Trkiyede olan,
- Pegasus Hava Tamacl A.. internet sitesinden (www.flypgs.com) yurtii ve/veya yurtd
uak bileti beraberinde satn alnan polielerde ya olarak asgari 2 aylk
- stee bal olarak satn alnan polielerde ya olarak asgari 6 aylk
olan olan kii anlamna gelir.
Sigortann Corafi Snr : bu sigorta poliesi sadece
Pegasus Hava Tamacl A.. internet sitesinden (www.flypgs.com) yurtii uak bileti
beraberinde ve/veya istee bal olarak satn alnan yurtii polielerinde yurtii,
Pegasus Hava Tamacl A.. internet sitesinden (www.flypgs.com) yurtd uak bileti
beraberinde satn alnan polielerde Pegasus Hava Tamacl A.. ile uu yaplan lke
snrlar ile ve/veya istee bal olarak satn alnan polielerde ise tm dnya ile snrl
kalmaktadr. (Afganistan,Kba, Demoktatik Kongo Cumhuriyeti hari)
Sigorta Dnemi : Sigorta poliesinin dzenlenerek sigortalya veya sigorta ettirene ibraz edilmesine
mteakip primin dendii an ile sigorta poliesinde belirtilen polie biti tarihi arasndaki sredir.
Sigorta Ettiren : Bu sigorta poliesi iin bavuran, bavurusu Sigortac tarafndan kabul edilen ve bu sigorta
poliesinin teminat dahilinde hem kendi hem de sigortal lehine hareket eden kii anlamna gelir.
Sigorta Poliesi : Sigortacnn sigorta szlemesi gereince TTK. 1266. Maddesine gre dzenledii belge.
Siz / Sizin / Kendiniz : Polie izelgesinde ad geen Sigortal Kii anlamna gelir.
Teminat Altna Alnan Tbbi Giderler : Sigortalnn seyahat sresince ilk defa tan alm ve belirti veren
hastalk veya bir kaza sonucu yaralanmas halinde tedavileri iin gerekli masraflar ile aada belirtilen hizmet
ve ila giderlerinin sigorta poliesindeki yazl limitlere kadar sigorta poliesi genel ve zel artlar
erevesinde denmesidir.
Bunlara aadaki durumlar dahildir:
Bir doktorun vizitesi
Hastane hizmetleri ve ameliyat odasnn kullanlmas
Anestezi (yaplmas dahil), rntgen muayenesi ya da tedavisi ve laboratuar testleri
Ambulans servisi
la, tbbi malzeme ve tedavi iin gerekli servisler
Doal salam dite meydana gelen ve kaza sonucu ortaya kan di bakmlar; bunlar di bana 100$ ve
Teminat Limitlerinde belirtilen azami tutar ile snrldr.
a.
b.
c.
d.
e.
f.
Teminat Limitleri : Bu sigorta poliesinde genel ve zel artlarda belirtilen teminat kapsamna giren teminat
st bedelleridir.
Tbben Gereklilik : Doktorun kansna gre:
SAYFA : 4 of 30
tazminatlar Toplam Limitin am ile sonulanrsa, denmemi hasarlara atfolunan bireysel yan demeler, bu
Toplam Limitin almamasn salamak iin gerektii oranda drlecektir.
Toplu Tama Arac : Geerli bir lisans ile yolcu tamak zere alan herhangi bir kara, deniz yada hava
taycs ve ara tayclar anlamna gelmektedir.
Uu Belgesi : Havaclk acentesi tarafndan ya da lkesinde tescilli olan sivil havaclk zerinde yarglama
yetkisi olan devlet yetkilisi tarafndan yaynlanm olan standart uu belgesi anlamna gelir
Yaralanma : Tamamen ve dorudan doruya; Sigorta Dnemi iinde kazalardan, cebri hareketlerden, harici
etkilerden ve gzle grlr davranlardan kaynaklanan bedensel yaralanmalar.
Ya : Gerek doum tarihi ne olursa olsun, sigortal kiinin nfus kayd, pasaport gibi resmi belgelerinde yer
alan doum tarihi zerinden hesaplanan ya anlamna gelir.
Yurt i : Trkiye Cumhuriyeti snrlar, gmrk kaplar dahilinde olan corafi alandr.
Yurt D : Trkiye Cumhuriyeti snrlar haricinde olan, Trkiye Cumhuriyeti gmrk kapsndan kld
anda balayan, Trkiye Cumhuriyeti gmrk kapsndan girdii anda biten corafi alandr.
Blm B. Genel stisnalar:
Teminat D Kalan Haller:
Bu sigorta poliesi aadakilerden kaynaklanan kayp ya da masraflar temin etmemektedir:
1. ntihar, intihar giriimi, cinsel yolla bulaan hastalklar, AIDS ve HIV enfeksiyonlar ve daha nceden
mevcut bulunan ve kroniklemi olan hastalklarn nksetmesi neticesi oluacak tm zararlar,
2. Silahl Kuvvetlerde ya da silahl kuvvetlerin yan birimlerinde hizmet srasnda oluan tm zararlar,
3. Profesyonel, yar profesyonel ya da okullararas takm sporlarna ya da vcut temas sporlarna katlmak,
4. Uyuturucu, alkol ya da dier benzeri maddelerin etkisi altnda bulunma srasnda oluabilecek her trl
zarar,
5. Bir cinayete, ayaklanmaya, sua, kt davrana ya da sivil ayaklanmaya katlmak,
6. Motorlu ara ya da bisikletle yaplan hz yarlarna katlmak,
7. Uak kullanmak ya da kullanma dersleri almak ya da herhangi bir uakta bir mrettebat olarak vazife
almak,
8. Paratle atlama, planr uuu, atlama, deniz dalgl, daclk ya da motosiklet kullanmak.
9. lan edilmi olsun ya da olmasn sava ya da sava benzeri olaylar,
10. Konjenital anormallikler, (Doum ncesi)
11. Ftk ve fta bal her trl komplikasyon,
12. Hamilelik ya da buna bal durumlardan kaynaklanan talepler.
13. Dnya Salk rgtnce ilan edilmi salgn hastalklar
Seyahat Ferdi Kaza Sigortas Yrrlk Tarihinin Ertelenmesi: Siz ya da bakmakla ykml olduunuz
kiiler, eer hastane bakmnda ise ya da benzer ya ve cinsiyetteki kiilerin yapabildii normal grevleri
yapabilecek durumda deiller ise sigorta poliesi ile salanan teminatlar yrrlkte olmayacaktr.
bu sigorta poliesindeki her trl teminat, sz konusu hastane bakm ya da igrmezlik hali sona erdikten 7
gn sonra, n art stisnalarna tabi olarak yrrle girecektir.
Blm C: Ortak Hkmler
Szlemenin Geerlilii : bu sigorta poliesi seyahat balang noktasnn Trkiye Cumhuriyeti
hudutlarnda olmas ile geerlilik arz etmektedir.
Szlemenin Btnl : Bu sigorta poliesi ile ekleri sigorta szlemesinin tamamn tekil etmektedir.
TRAVEL GUARD SEYAHAT SGORTASI POLE ZEL ARTLARI
Rev: 20130110
SAYFA : 5 of 30
Bu sigorta poliesindeki hibir deiiklik, tarafmzdan onaylanmadka ve bu onay sigorta poliesi zerinde
belirtilmedike geerli olmayacaktr. Hibir acentenin, sigortalnn veya bir dier 3. ahsn bu sigorta poliesini
deitirme ya da hkmlerinden herhangi birisinden feragat etme hakk yoktur.
Yrrlk Tarihi : Bavuru formunda Seyahatin Balangc olarak belirtilen tarihtir. Ancak, Seyahatin ptali
teminatnda kapsam Sigorta Sertifikasnn imzaland ve toplam primin dendii tarihte balar.
Yenileme artlar : Sigorta Poliesinin Sona Ermesi durumunda yenileme sz konusu deildir.
Sigorta Poliesine tiraz : Sigortac sigortalnn beyanna gre hareket etmektedir. Sigortalnn veya sigorta
ettirenin eksik veya geree aykr beyanna dayanlarak bir tazminat talebinde bulunursa, sigortac ilgili polie
genel artlar gereince cayma hakkn kullanarak tazminat demesi yapmaz.
Sigorta Poliesinin Sona Ermesi : Pegasus Hava Tamacl A. tek yn uak bileti beraberinde alnan
polielerde seyahatten 48 saat sonra, Pegasus Hava Tamacl A. gididn uak bileti beraberinde
alnan polielerde ve istee bal olarak satn alnan polielerde belirtilen Anlamal Geri Dn Tarihinde
ve/veya Trkiye Cumhuriyeti gmrk kaplarndan giri yaplmas ile Sigorta Poliesi teminat son bulur.
Ancak, yukarda belirtilen Sigorta Poliesi teminat sonlanmas durumuna ve / veya aadakilerden en erken
olannda sona erer:
1) Sigortal polie zerinde belirlenen primin tamamn demez ise, sigorta teminat ve sigortacnn
sorumluluu balamaz,
2) Sigortalnn talebi ile polie iptal edildii anda,
3) Sigortalnn seyahatinin sona ermesinde,
4) Polie zerinde yazl bulunan sigorta dnemi biti tarihinde.
Blge : Bu polie tarafmzdan snrlanmadka, Sigortann Corafi Snr dahilinde geerlidir. (Afganistan,
Kba, Demoktatik Kongo Cumhuriyeti hari)
Bilgi Gizleme : Bu sigorta poliesi, sigorta ile ilgili olarak aadaki davranlarda bulunduunuz takdirde,
kaybn meydana gelmesinden nce ya da sonra geersiz olacaktr.
a. Kasten herhangi bir gerei ya da olay saklamanz ya da yanl sunmanz,
b. Sahtekarlk yapmanz,
Kastnz bulunmad hallerde yanl beyanda bulunmanz halinde sigortac, rizikonun, arl ile mtenasip
prim farkn almak suretile sigorta poliesini yrrlkte tutmak veya feshetmek klarndan birini seme
hakkna sahip bulunmaktadr. Feshi kkn setii takdirde keyfiyeti, ttla tarihinden itibaren bir ay iinde
sigortalya ihbar eder. Fesih ihbarnn postaya verildii tarihten itibaren 15 gn sonra leyin saat 12.00'de
sigorta sona erer ve ilemeyen sigorta mddetine ait prim iade olunur. Mddetinde kullanlmayan fesih hakk
der. Hakikate aykr veya noksan beyan halleri hasar vukuundan sonra renilirse, sigorta ettirenin kast
bulunan hallerde tazminat denmez, kast bulunmayan hallerde, tahakkuk ettirilen primle, tahakkuk
ettirilmesi gereken prim arasndaki nisbet dairesinde tazminattan indirme yaplr.
Maddi Tazminat / Kayp hbar : Yazl tazminat talebiniz bize kaybn meydana gelmesinden sonra 5 i
gn iinde iletilmelidir. Eer bu sigorta poliesine tabi mallarnz hasar grr ya da kayba urarsa,
aadakileri yapmak zorundasnz:
a. En ksa zamanda Sigortacya hasar ihbarnda bulunmak,
b. Polie Teminat dahilindeki ii mallar korumak, saklamak ve/veya geri kazanmak iin hemen nlem almak,
c. Kayp ya da zarardan sorumlu olan ya da olabilecek tayc ya da emanetiye hemen ihbarda bulunmak,
d. Hrszlk ya da soygun halinde 24 saat iinde polise ya da dier makamlara bilgi vermek ve gerekli belgeleri
tanzim ettirmek.
Sigorta poliesi kapsamnda olan herhangi bir bedeni kaybn meydana gelmesinden sonra makul bir biim ve
mmkn olacak ksa bir sre iinde, herhangi bir durumda sz edilen kaybn meydana gelmesi veya
SAYFA : 6 of 30
balamasndan itibaren 20 (yirmi) gnden ge olmamak kaydyla, yazl tazminat talebinin tarafmza verilmesinin
zorunlu bulunmas ibu polie altndaki bizim ykmllmze emsal tekil eden bir kouldur.
Kayp Kantlar : Bu sigorta poliesinin herhangi bir periyodik demeyi kapsama ald bir kayp tazminat
durumunda yazl kayp kantlar bize sorumlu olduumuz dnemin bitiminden itibaren 90 gn iinde
verilmelidir. Kayp tazminat talebi ise, bu kaybn meydana geldii tarihten itibaren 90 gn iinde yaplmaldr.
Sresi iinde bu kantlarn verilmemesi, eer bu sre iinde kantlarn verilmesi mmkn deilse, tazminat
geersiz hale getirmeyecek ya da azaltmayacaktr. Ancak bu kantlarn mmkn olan en ksa zamanda bize
iletilmesi gereklidir.
Tazminatn deme Zaman : Hasar ve zarar miktarn kantlayan tm bilgi ve belgelerin Sigortacya teslim
edilmesine mteakip azami onbe i gn iinde tazminat demesi yaplacaktr. Seyahatin ptali teminat ile
ilgili tazminat demesi tm evraklarn Bize iletilmesine mteakip hasarn kesinletii tarih olan polie
balang tarihinden itibaren be i gn iinde gerekletirilecektir.
Tazminatn denmesi : Sizden belli bir lehdar atayan yazl talebinizi almadka, lm tazminatlar kanuni
varislerinize denecektir. Tm dier tazminatlar size denecektir. Reit deilseniz ya da kanunen geerli bir
tazminat ibras verecek durumda deilseniz, tazminat kanuni vasinize ya da dier kanuni temsilcinize
deyebiliriz. yi niyetle yaplm deme, tazminatla ilgili ykmllmz ortadan kaldracaktr.
Tbbi Muayene : Sigortac masraflar kendisi demek kayd ile gerekli grd hallerde, tazminatn
denmesinden nce sigortal kiiyi muayene etmeye ve lm hallerinde otopsi yaptrmaya yetkili klnmtr.
Kayp Mal Deerlemesi : Kayp annda maln piyasaya rayi deerinden daha fazla bir deme
yaplmayacaktr. Hasar miktar, eskime paydldkten sonra tespit edilecektir. Hi bir zaman, yaplacak
deme benzer kalite ve trdeki maln onarm ya da deitirilmesi iin gereken tutar amayacaktr.
Temlik : bu polie uyarnca herhangi bir taleple ilgili bir deme ykmll domas halinde, Sigortac
deme yaplm olsun veya olmasn ve Sigortalnn gerek zarar tam olarak tazmin edilmi olsun yada
olmasn Sigortalnn her trl hakk iin halefiyete sahip olur. Sigortac, bu haklar Sigortalnn adna takip ve
uygulamaya yetkili olacak ve Sigortal ise bunlar yrten Sigortacya, her trl hukuki evrak ve belgenin
tanzim edilmesi dahil olmak zere her trl destei ve ibirliini salayacaktr. Sigortal bu haklara zarar
verebilecek hibir ey yapmayacaktr. Sigortacnn toplam demelerinin fazlas olarak elde edilen her trl
tutardan Sigortacnn masraflar karldktan sonra kalan Sigortalya teslim edilecektir. Eer talep alann
sahtecilik, dolandrclk, kasti suileme veya kt niyetli bir eylemi ya da ihmali sonucu gereklememise
veya bu sonucun olumasna yol amamse, Sigortac bu trl haklarn herhangi bir alana kar
kullanmamay kabul etmektedir. Sigortac, tamamen kendi arzusu ile ibu Halefiyet maddesindeki haklardan
yazl olarak feragat edebilir.
Yanl Ya Beyan : Yanz yanl beyan edilmi ise ve bu Polienin salad teminat kapsam doru
yanza gre geerli hale gelmiyor ise, ya da polie doru yanza gre belirlenen sigorta priminin
kabulnden nce sona eriyor ise, o zaman Sizin temiant kapsam iin hak sahibi olmadnz bu sre boyunca
Bizim ykmllmz, denmi sigorta primlerinin yazl talep zerine para iadesi ile snrl olacaktr. Yanl
beyan verilmesi ve bunu takiben hasar olmas durumunda, Biz hasar dememe yada Sizlerden rcu etme
hakkna sahibiz.
Snrlandrmalar : Eer sigortal bir kii teminat kapsamnda bir Kazaya ya da Yaralanmaya maruz kalrsa -ki
bunun iin bizim tarafmzdan verilen ayn Polie altnda intifalar denebilirdir- bu tr tm birletirilmi
Polieler altnda denebilir maksimum miktar, en yksek intifa deyen Polie altndaki denebilir miktar
gemeyecektir. Eer intifalar gnlk ya da haftalk olarak belirleniyorsa, burada kullanlan en yksek intifa
en yksek Gnlk ya da haftalk ntifa anlamna gelecektir.
Talep / Dava Hakk : Bu bavuru formunda siz(ler)den ya da sizin tarafnzdan vekil tayin edilen(ler)den
baka hi kimse talepte bulunamaz ve bu polie altnda bizi dava edemez.
SAYFA : 7 of 30
Makul zen ve Yardm : Sigortal mmkn olduunca herhangi bir kayp ya da zarardan kanmak ya da
azaltmak iin makul nlemlerin tamamn almak ve kaybn geri kazanlmas iin her trl abay harcama
zorundadr.
Bunun yan sra, yetkili olabileceimiz halefiyet haklarnn yrrle girmesi ya da korunmas veya, bir talebin
yerine getirilmesi ya da incelenmesiyle ilgili olarak makul bir talebimiz ile ilgili olarak Sigortal Bize yardmc
olmak zorundadr.
Blm D. Teminatlar
bu polie Ferdi Kaza Sigortalar ve Seyahat Salk Sigortas Genel artlar dahilinde tanzim edilmitir.
KAZA SONUCU LM VE SREKL SAKATLIK
Snrlama : 16 Yandan kk sigortalnn Kazaen Vefat sonucu, denecek azami tutar poliede yazl olan
bedele baklmakszn 5,000 $ile snrldr.
Yolcu olarak bulunulan aracn karaya oturmas, batmas, dmesi ya da paralanmasn takiben bir yl iinde
ceset bulunamaz ve de mahkemeden gaiplik karar alnrsa, bu belgenin alnamasna mteakip Kazaen Vefat
Teminat denebilecektir.
ACL DURUMDA D BAKIM GDERLER (Yalnz Yurtii Seyahat Polielerinde)
Bir kaza sonucunda Acil Di Bakm gerektirecek ekilde bir ya da daha fazla doal ve salam diinizde
meydana gelebilecek herhangi hasarn tedavisi ile ilgili olarak, irket fiilen yaplan tbbi bakm giderlerini
teminat limitleri dahilinde deyecektir. Di bakm tazminat, sigorta poliesi teminat limitlerinde gsterilen
azami tutara kadar, di bana azami 100 $ olmak zere di doldurma, cerrahi mdahale, hizmet ya da ila
karl denecektir. Acil Di Bakm tazminat, doal ve salam dilere gelen zararlar ile snrldr.
ACL DURUMDA D BAKIM GDERLER (Yalnz Yurtd Seyahat Polielerinde)
Acil Di Bakm gerektirecek ekilde bir ya da daha fazla doal diinizde, herhangi bir n uyarda bulunmadan
ani iddetli bir ar meydana geldiinde, irket fiilen yaplan tbbi bakm giderlerini teminat limitleri dahilinde
deyecektir. Di bakm tazminat, sigorta poliesi teminat limitlerinde gsterilen azami tutara kadar, di
bana azami 100 $ olmak zere di doldurma, cerrahi mdahale, hizmet ya da ila karl denecektir. Acil
Di Bakm tazminat, doal ve salam dilere gelen zararlar ile snrldr.
ACL DURUMDA TEDAV MASRAFLARI (Yalnz Yurtii Seyahat Polielerinde)
Seyahatiniz esnasnda gerekleen bir kaza sonucunda ortaya kan ciddi bir yaralanmann tedavisi iin
Teminat Limitlerinde belirtilen azami tutarlara kadar her bir vaka iin belirtilen muafiyet dorultusunda
yaptnz tbbi bakm giderleriniz denecektir. Tbbi mdahaleler Teminat Limitlerinde belirtilen limitler
dahilinde, hastane, bakm ve ambulans servisi dahil, gerekli tbbi bakm ya da cerrahi mdahale ve hizmetler
iin denecektir. lk tedavinin, yaralanmadan sonraki 24 saat iinde yaplmas gerekmektedir.
ACL DURUMDA TEDAV MASRAFLARI (Yalnz Yurtd Seyahat Polielerinde)
Seyahatiniz esnasnda nceden mevcut bir durumdan kaynaklanmadka, ciddi bir yaralanma ya da ani
hastaln tedavisi iin Teminat Limitlerinde belirtilen azami snrlara kadar her bir vaka iin belirtilen muafiyet
dorultusunda yaptnz tbbi bakm giderleriniz denecektir. Tbbi mdahaleler Teminat Limitlerinde belirtilen
limitler dahilinde, hastane, bakm ve ambulans servisi dahil, gerekli tbbi bakm ya da cerrahi mdahale ve
hizmetler iin denecektir. lk tedavinin, yaralanma ya da hastaln balamasndan sonra 24 saat iinde
yaplmas gerekmektedir.
stisnalar:
1. Bir doktor tarafndan tbbi olarak gerekli olduu onaylanmayan ya da tavsiye edilmeyen hizmetler, ilalar,
tedavi ya da hastane bakmlar,
TRAVEL GUARD SEYAHAT SGORTASI POLE ZEL ARTLARI
Rev: 20130110
SAYFA : 8 of 30
SAYFA : 9 of 30
Teminat limitlerince deme yaplrken Havayolunun bilet iptal artlar dikkate alnacak ve Havayolunun
demesi gereken orann dnda ve stnde kalan tutar, poliede yazl olan azami teminat limiti dahilinde
denecektir.
stisnalar:
1. Sigortalnn veya yaknlarnn Ekonomik knt ve flas yaamas,
2. Geerli Pasaport alnamamas, Vize alnamamas yada Konsolosluun red vermesi durumlarnda seyahat
iptal edilmi saylmayacak ve herhangibir tazminat tahakkuk etmeyecektir.
3. Havayolunun fazla bilet sat (Over booking) dolays ile kaynaklanan gecikme dolays ile yaanabilecek
iptaller
SEYAHATN YARIDA KESLMES
ayet anlama yaplm olan seyahat, seyahat baladktan sonra sizin, Trkiye de ikamet eden resmi einizin,
z anne-baba, karde ve ocuklarnzn, seyahat sresi ierisinde doktor tarafndan bir resmi rapor ile
belgelenmi olmas kayd ile (Sigortalnn ya da birlikte seyahate kt yakn aile bireylerinin hastalanmas ya
da lm sonucu, bir doktorun, durumun ciddiyetine binaen, sizin Tbbi Gereklilik yznden seyahati yarda
kesmeniz tavsiyesidir ve bir doktorun direkt bakm, tibbi mdahalesi altnda olmas gerektiginin veya doktorun
raporu ile sigortalnn istirahatini uygun grd durumlarda doktor raporuyla ispatlanmasi zorunludur. Sizin
Trkiye de ikamet eden resmi einizin, z anne-baba ve ocuklarnzn akut hastal, yaralanmas ya da
lm ile ilgili olarak, durumlarnn ciddiyetinin ya da bu durum evresindeki artlarn, normal bir kiinin
seyahati yarda kesmesini gerektirmesi durumu) yaralanmas veya lm halinde seyahat yarda kesilir ise,
Teminat Limitlerinde belirtilen azami limitlere kadar dediiniz depozito tarafmzca denecektir.
Evinize geri dnmek ya da kara/deniz ulamlarna erimek iin, otel ve/veya tayc firmaya demi
olduunuz ve kullanmadnz iadesi mmkn olmayan tutarlar, kullanlmam biletin iadesi sonucu geri
alacanz tutar hari, size deme yaplacaktr. Tazminat, tarifeli taycnn tek yn ekonomik snf bilet creti
ile snrl olup, azami denecek miktar polie Teminat Limiti ile snrldr.
Reit Olmayan ocuklarn Refakati
Eer 15 veya daha kk yata bir kii ile yalnz seyahat ediyor, ve sizin hastalanmanz, yaralanmanz, ya da
lmnz sonucu ocuu yalnz brakmak suretiyle seyahate devam edemiyorsanz, ocuu gtrmek iin
ailenizin tespit edecei bir kiinin Sigortann Corafi Snr iindeki bir yere Trkiyeden hareket eden tarifeli
bir uak ile gidi geli ekonomik snf uak bileti tarafmzdan denecektir.
Bu giderler nceden Yurt d sehayatlerinde Travel Guard Asist, Yurt ii seyahatlerinde ise AIG Sigorta A..
Genel Mdrlk Hasar Servisi tarafndan onaylanm olmaldr.
SEYAHATN GECKMES
Eer seyahatiniz aada yazl bulunan teminat kapsamndaki tehlikeler sonucu tarifeli kalk saatinden
itibaren 12 ya da daha fazla saat gecikirse, polie Teminat Limitleri kadar size tazminat demesi yaplacaktr.
Tazminatlar kapsamdaki tehlikelerden dolay, en fazla 10 gnlk olmak zere, sigorta poliesinde gsterilen
teminat limitlerine tabidir.
Teminat Kapsamndaki Tehlikeler:
a) Kt Hava koullar nedeniyle taycnn gecikmesi.
b) Seyahatiniz esnasnda kullanacanz tarifeli taycnn personelinin grevi ya da dier hareketleri yznden
ortaya kan gecikme.
c) Taycnn ekipmanlarndaki bir arzadan kaynaklanan gecikme.
stisnalar:
1. Bu sigorta poliesinin alnmasndan nce Kamu veya tarafnzca bilinen Sigorta teminat kapsamndaki
herhangi bir tehlikeden kaynaklanan gecikmeler.
2. Havayolunun fazla bilet sat (Over booking) dolays ile kaynaklanan gecikme
SAYFA : 10 of 30
SAYFA : 11 of 30
Snrlamalar
Bagaj ve kiisel eya tazminatlar Havayolunun veya kayptan sorumlu tarafn deyecei ya da demekten
sorumlu olduu tutar aan ksmdr, bu tutar aan zarar tazminat olarak tarafnza denecektir.
stisnalar:
1. Aadaki eyalar kapsam ddr: Cep telefonu, hayvan, motorlu aralar (aksesuarlar dahil),
motosiklet, deniz botlar, kar skileri, ev eyalar, antikalar, bilgisayarlar (yazlm ve aksesuar dahil),
lensler, suni di ya da protezler, para, senet, bilet ya da belgeler, her trl gzlk,
2. Bagajn ierisinde akc, krlabilir ve bozulabilir maddeler, elektronik aletler, mzik aletleri, ilalar,
deerli eyalar (para, mcevherat, ticari ve kymetli dkman, pasaport ve kimlik v.b.), tehlikeli
maddeler (Havayolu Bagaj Limitlemelerinde yer alan),
3. stinaslarda bulunan eyalardan kaynaklanan hasarlar,
4. Resmi Hkmet makamlarnca kanunsuz ticaret, tama vb. nedeniyle alkonma, karantina ya da
gmrk makamlarnca mdahale sonucu gecikmeye urayan bagajlar.
5. Herhangi bir eyay onarmak, temizlemek ya da deitirmek iin tarafnzdan yaplan ilemler sonucu
ortaya kan zarar ziyan ile anma, ypranma, bozulma, gvelenme, bceklenme sonucu ortaya kan
kayp ve zararlar.
6. Kiralanm mallara gelen kayp ya da hasar ile; kuatma, isyan, ihtilal, i sava, tecavz ya da resmi
makamlarca herhangi bir olaya kar savunma yaparken, mcadele ederken ya da engellemeye
alrken ortaya kan zarar ziyan ve hasar; ve Resmi Hkmet makamlarnca kanunsuz ticaret,
tama vb. nedeniyle alkonma, karantina ya da gmrk makamlarnca mdahale sonucu zarar ziyan
ve kayplar.
7. Baka bir sigorta poliesi ile sigorta edilmi ya da bedeli Tayc ve otel tarafndan denmi mallara
gelen zarar ziyan.
8. Havayolu tarafndan teslim alnmam bagajn kayb.
9. nceden yollanan bagajnzn kayb ya da ayr ayr postalanan ya da yollanan hediyelik eyann ve
mallarn kayb.
10. le ilgili eya ya da rneklerin kaybolmas.
11. Band, kart, disk ya da dier ortamlara kaydedilmi bilgilerin kayb.
12. Ara transferden kaynakl bagaj kayb
13. Bagajn seyahat var noktasna ulamasnn ardndan sigortal tarafndan gecikmeli bagajn ilgili merci
tarafndan teslim alnmas aamasnda kullanlan aralar ve buna bal tm harcamalar
ATM HIRSIZLIK VE KAPKA
Sigortann Corafi Snr dahilindeki bir ATM den nakit kartnz ile gerekletirmi olduunuz nakit para ekme
ileminden sonraki 15 dakika iinde yaanan bir soygun durumunda Teminat Limitlerinde belirtilen azami
limitlere kadar nakit ekilen tutar tarafnza denecektir.
ERKEN DN
1. Derece Aile Yaknnzn polie balang tarihinden sonra hastaneye yatm ve birbirini takip eden gn
boyunca hastanede yatl tedavi gryor olmas durumunda ikamet ettiiniz ehire dn amac ile tarifeli
taycnn tek yn ekonomik snf bilet creti ve ulam cretleri Teminat Limitlerinde belirtilen azami limit
dahilinde tarafnza denecektir.
DOAL AFET TEMNATI
Seyahatiniz baladktan sonra yangn, sel, deprem, frtna, kasrga, hortum, infilak, bulac hastalk salgn,
volkanik patlama, tsunami, heyelan, toprak kaymas, gibi doal afetler nedeniyle rezervasyon yaptrdnz
otelde konaklayamamanz durumunda seyahatinize devam edebilmeniz iin seyahat masraflarnz ve benzeri
konaklama masraflarnz polie Teminat Limitleri dahilinde size denecektir.
demenin yaplabilmesi iin doal afetin mahiyeti ve sresi ile ilgili olarak yetkili otoritelerden yazl onay
alnmas gerekmektedir.Yaptnz ekstra seyahat harcamalarnn fatura veya makbuzlar tarafmza ibraz
edilmelidir.
TRAVEL GUARD SEYAHAT SGORTASI POLE ZEL ARTLARI
Rev: 20130110
SAYFA : 12 of 30
stisnalar:
Polie zel artlarnda belirtilen Genel istisnalara ek olarak aada belirtilen durumlar teminat kapsam
dnda kalr ve tarafmzdan herhangi bir tazminat demesi yaplmaz:
1- Tur operatrnzden, havayolu irketinden, otelden veya servis salaycnzdan geri demesini alacanz
tm seyahat harcamalarnz,
2- Ulusal ve yerel otoritelerin doal afetlerle ilgili uyarlarn dikkate almayarak seyahatinizi gerekletirmeniz
nedeniyle oluan hasarlar.
SAYFA : 13 of 30
Bu tr sigorta sadece Sigortal Kii yolcu olarak katlyorsa (ama bir pilot, operatr ya da mrettebat olarak
deil) ya da Uua Elveriilik Sertifikas devam eden ve geerli olan ve devam eden ve geerli olan ua
uurma yetkisi veren deerlendirme sertifiaks bulunan bir kii tarafndan uurulan sivil uakta Yaralanma
yayorsa; kapsar. Daha ncesinde yazmda Bizim tarafmzdan anlama yaplmadysa, bu Sigortal Kii burada
hzlca tanmlanan dnda sivil uakta yolculuk ediyorsa salanan Tehlike H-3 uygulanamaz.
stisna:
Bu Poliede Genel stisnalarda listelenmilere ek olarak; aksi bu Polie tarafndan belirtilmedii srece bu
Tehlike H-3 Polie Sahibi Uakta yolculuktan ya da uutan kaynaklanan (ini, binileri de kapasayacak
iimde) ya da bir uan zel Havaclk Aktivitesi(leri) iin kullanm srasnda oluan herhangi bir kayp,
lmcl ya da lmcl olmayan durumlar kapsamaz .
SAYFA : 14 of 30
Ykmllkten Muafiyet
Her art altnda, Travel Guard Asist tarafndan nerilen avukatlar ya da doktorlar sadece sizin adnza hareket
eden kiilerdir. Travel Guard Asist, bu kiilerce verilen tbbi ya da hukuki gr ya da nerilerden dolay
sorumlu olmayacaktr. Herhangi bir avukat ya da doktorun nerisi ya da onlarn hukuki ya da dier
konulardaki kararlarndan dolay Travel Guard Asiste rcu etme hakknz yoktur.
Travel Guard Asist tarafndan sizin ya da sigortal bir aile yenizin adnza salanm olan hizmetlerin
maliyetlerinden siz sorumlu olacaksnz. Travel Guard Asist, bu hizmetlerin bedellerinin denmesini
kolaylatrmak iin, sizin hak sahibi olduunuz bu sigorta poliesi ve/veya dier sigorta polielerinden
kaynaklanan tazminatlar ve/veya kredi kartnz kullanabilicektir.
SAYFA : 15 of 30
The cost of this insurance cover is shown on Your Travel Insurance Certificate.
Law
This insurance will be governed by the law of the Country of Issuance as stated in the Travel
Insurance Certificate.
What to do if You have a complaint or need assistance:
Please Contact:
Travel Guard Assist
PO BOX 60108
London
SW20 8US
UK
Travel Guard is a trading name of Travel Guard EMEA Limited, a company registered in England with
company number 1728011, and registered address: Unit 21, Cecil Pashley Way, Shoreham Airport, Shoreham
by Sea, West Sussex BN43 5FF
SAYFA : 16 of 30
Coverage Limits are the upper limits covered by the benefit specified in general and special terms of this
insurance policy.
TRAVEL GUARD SEYAHAT SGORTASI POLE ZEL ARTLARI
Rev: 20130110
SAYFA : 17 of 30
SAYFA : 18 of 30
SAYFA : 19 of 30
Strike and Lockout: Walking out by workers by the way of collective walk out with the aim of stopping
activity or hindering significantly with regard to the nature of the work by mutual agreement or upon
decision of any organization having the same purpose shall be defined to mean strike.
Total Limit Our maximum liability relating to claims within the scope of policy coverage, should not exceed
the Total Limit stated in the policy. If total claim indemnity which was paid at any time and/or not paid
exceeds the Total Limit, fringe benefits attributed to unpaid claims shall be deducted as necessary required
for the prevention of the Total Limit excess.
Trip means Land/Sea Arrangements which include any flight connections joining or departing the Land/Sea
Arrangements. A Trip does not include the period of time between connected flights and land/sea programs.
Unable to contine the Trip is the suggestion of discontinuance of travel given by a Physician on account of
Your Medical Requirement based on the seriousness of the situation, due to any vital illness or death of the
insured or his/her any Immediate Family Member. You are required to be under direct care and intervention
of a Physician.
War shall be defined to mean war and similar attacks, whether declared or undeclared, including the use of
military force by any sovereign state in order to achieve economic, geographic, nationalist, politic, racial,
religious or any other similar purposes.
We, Us, Our shall be defined to mean AIG SGORTA A..
You / Your / Yourself shall be defined to mean the Insured Person whose name is stated in Policy Table.
Part B. General Exclusions:
Situations Excluded from the Coverage:
This Insurance Policy does not cover the losses or expenses caused by following reasons:
14. Any loss to be caused by suicide, attempted suicide, veneral diseases, AIDS and HIV infections and
recrudescence of pre-existing and chronic diseases,
15. Any loss incurred during Military Service or service in attached units of armed forces,
16. Participating in professional, semi-professional or interscholastic team sports or any bodily contact sport,
17. Any loss incurred under the influence of narcotics, alcohol or similar drugs,
18. Participation in a felony, riot, crime, misdemeanor or civil commotion,
19. Participation in contests of speed using an motorized vehicle or bicycle,
20. Operating or learning to operate any aircraft, or performing duties as a member of the crew on any
aircraft;
21. participation in skydiving/parachuting, hang gliding, bungee jumping, scuba diving, mountain climbing,
pot-holing or while riding on a motorcycle;
22. War or any act of war, whether declared or not;
23. Congenital abnormalities (Antenatal)
24. Hernia and all types of complications connected with hernia,
25. Pregnancy or claims growing out of situations connected with pregnancy.
26. Contagious diseases declared by The World Health Organization (WHO)
Postponement of Effective Date of Travel Personal Accident Insurance:
No insurance provided by this policy is effective if You or Your dependent(s) is (are) hospital confined or
disabled, meaning unable to perform the usual and customary duties of a person of like age and sex.
The coverage will take effect seven (7) days after such hospital confinement or disability terminates subject
to the Pre-existing Condition exclusion.
SAYFA : 20 of 30
SAYFA : 21 of 30
Pecuniary Indemnity / Claims: Your written request for pecuniary indemnity shall be submitted to our
party within 5 days after the occurrence of loss. If Your goods covered by this insurance policy incur
damages or losses, then You have to do the following:
e. To claim to the Insurer within the shortest possible time,
f. To take immediate measures so as to preserve, safeguard and/or regain the goods covered by Insurance
Policy,
g. Immediately to give notice to the carrier of luggage office which is or may be responsible for the said loss
or damage,
h. In case of burglary or robbery, to give information to the police office or other relevant authorities within
24 hours and to prepare necessary documents.
After any physical loss covered by the insurance policy has occurred, indemnity claim should be submitted to the
Insurer in a reasonable manner and within the shortest possible time.
Proof of Loss: In the event of any loss indemnity covered by this insurance policy for any periodic payment,
written evidence of loss should be submitted to our party within 90 days after the period which we are
responsible for, expires. Claim for loss indemnity should be made within 90 days following the date of such
occurrence. Not providing such evidence in due time, shall not make the indemnity invalid or reduce the
amount of indemnity, if submission of such evidence is impossible in the said period. However, this evidence
should be submitted to our party within the shortest possible time.
Time of Payment of Claim: Indemnity shall be paid at least within 15 days following the submission of all
demonstrative information and documentation relating to the amount of loss and damage to the Insurer.
Only Trip Cancellation Indemnitiy shall be paid, upon submission of claim documents to Us, in five working
days after the inception date of the policy.
Payment of Claims: Death claims will be paid to Your estate, unless We receive a writ ten request from
You designating a named beneficiary. All other claims will be paid to You. In the event You are a minor,
incompetent or otherwise unable to give a valid release for the claim, We may make arrangements to pay
claims to Your legal guardian, committee or other qualified representative. Any payment made in good faith
will discharge our liability to the extent of the claim.
Medical Examination: The Insurer is authorized to make the insured medically examined or make postmortem examination in the event of death before the payment of indemnity whenever necessary at its own
expense.
Valuation of Lost Goods: We will not pay more than the actual cash value of the property at the time of
loss. Damage will be estimated according to actual cash value with proper deduction for depreciation. At no
time will payment exceed what it would cost to repair or replace the property with material of like kind and
quality.
Subrogation: In case a payment obligation arise relating to any claim in accordance with this policy,
whether payment is made or not, whether real loss of the Insured is compensated completely or not, the
Insurer shall have subrogation for every kind of right of the Insured. The Insurer shall be authorized to
follow-up and implement these rights on behalf of the Insured and the Insured shall provide every kind of
support and cooperation including arrangement of every kind of legal documents and certificates to the
Insurer executing these. The Insured shall not do anything possible to damage these rights. The amount that
is remaining after reducing expenses of the Insurer from every kind of amount obtained as more of total
payments of the Insurer shall be delivered to the Insured. If the claim is not made as result of fraudelency,
forgery, willful crime committing or bad-intentioned act or negligence of the employee or does not lead to
this result, the Insurer accepts not to use its these rights against any employee. The Insurer may disclaim
rights in this Subrogation article in written with at its own discretion.
Misstatement of Age: If Your Age has been misstated, all amounts payable under this Policy shall be
adjusted to the coverage amount that would have been purchased for the premium paid. In the event Your
Age has been misstated, and if according to Your correct Age, the coverage provided by the Policy would not
have become effective, or would have ceased prior to the acceptance of such premium or premiums, then
TRAVEL GUARD SEYAHAT SGORTASI POLE ZEL ARTLARI
Rev: 20130110
SAYFA : 22 of 30
Our liability during the period You are not eligible for coverage, shall be limited to the refund, upon written
request, of all premiums paid for the period not covered by the Policy.
Limitations: If an insured person is subject to an Accident or Injury within the scope of coverage-benefits
under the same Policy given by us are payable- maximum payable amount under all these integrated Policies
shall not exceed the amount payable under the Policy paying the highest benefit. If benefits are determined
as daily or weekly, the highest benefit used here shall mean the highest Daily or weekly Benefit.
Compliance With Policy Provisions: Any person except You or who are appointed as proxy by You can
not have any demand in this application form and shall not have right of action against us under this policy.
Reasonable Care and Assistance: The insured is obliged to take all reasonable precautions to abstain
from any loss or damage or decrease it as much as possible and try to recover the loss.
In addition to that, the Insured person has to help Us relating to our reasonable demands as to being
effective or protection of rights of subrogation that we can be authorized or as to realization or inspection of
a demand.
Part D. Coverage
This policy has been arranged within General Terms of Personal Accident Insurances and Travel Health
Insurance .
ACCIDENTIAL DEATH AND ACCIDENTIAL PERMANENT DISABILITY
Limitation : Maximum amount to be paid as result of death of the insured younger than 16 by accident is
limited by $5.000 without considering the price written on the policy.
If the corpse can not be found within one year following striking bottom, going down, falling or breaking of
the vehicle in which the passenger was present and declaration of presumed death is taken from court,
Benefit of Accident by Death can be paid following taken this document.
EMERGENCY DENTAL EXPENSES (Only for Domestic Travel Policies)
The company shall pay actual medical treatment expenses within Coverage Limits relating to treatment of
any damage possible to occur in Your one or more than one natural and good health tooth in a way to
require Emergency Dental Care as result of an accident. Emergency Dental Expenses benefit shall be paid up
to maximum amount shown in Coverage Limits on insurance policy as maximum $100 per tooth in return for
tooth filling, surgical intervention, service or medicine. Emergency Dental Expenses benefit is limited by
damages in natural and good health teeth.
EMERGENCY DENTAL EXPENSES (Only for International Travel Policies)
The company shall pay actual medical treatment expenses within Coverage Limits when a sudden and severe
pain occurs without any prior warning in Your one or more than one natural and good health tooth in a way
to require Emergency Dental Care. Emergency Dental Expenses benefit shall be paid up to maximum amount
shown in Coverage Limits on insurance policy as maximum $100 per tooth in return for tooth filling, surgical
intervention, service or medicine. Emergency Dental Expenses benefit is limited by damages in natural and
good health teeth.
MEDICAL ACCIDENT EXPENSES (Only for Domestic Travel Policies)
Your medical treatment expenses that You make for treatment of a serious injury arising as result of an
accident occurred during Your travel up to maximum amounts stated in Coverage Limits in direction of
exemption stated for each event shall be paid. Medical expenses shall be paid for necessary medical
treatment or surgical intervention and services including hospital, treatment and ambulance service within
limits stated in Coverage Limits. First treatment should be made within 24 hours following the injury.
TRAVEL GUARD SEYAHAT SGORTASI POLE ZEL ARTLARI
Rev: 20130110
SAYFA : 23 of 30
MEDICAL ACCIDENT & SICKNESS EXPENSES (Only for International Travel Policies)
Your medical treatment expenses that You make for treatment of a serious injury or sudden illness occurred
during Your travel shall be paid up to maximum amounts stated in Coverage Limits in direction of exemption
stated for each event unless it does not arise from a pre-existing situation. Medical expenses shall be paid for
necessary medical treatment or surgical intervention and services including hospital, treatment and
ambulance service within limits stated in Coverage Limits. First treatment should be made within 24 hours
following the injury or starting of illness.
Exclusions:
14. Services, medicines, treatment or hospital cares that are not approved to be necessary medically or not
advised by a doctor
15. Routine physical examinations or similar examinations and laboratory diagnosis or x-ray examinations,
16. Cosmetic or plastic surgery interventions provided that they are not as result of an accident,
17. Expenses incurred in connection with to weak, strained, or flat feet,corns,calluses, or toenails,
18. Diagnosis and treatment of acne,
19. Surgery interventions necessary for wry noses and healing it,
20. Deviated septum, including sub mucous resection and/or other surgical correction
21. Wellchild care including exams and immunizations,
22. Expenses which are not exclusively medical in nature,
23. Eyeglasses, contact lenses, hearing aids, and examination for the prescription or fitting thereof, unless
Injury or Sickness has caused impairment of vision or hearing
24. Treatment provided in a government hospital or services for which no charge is normally made,
25. Mental, nervous, or emotional disorders or rest cures
26. Pregnancy and all related conditions, including services and supplies related to the diagnosis or treatment
of infertility or other problems related to inability to conceive a child; birth control, including surgical
procedures and devices.
EMERGENCY MEDICAL EVACUATION
If injury by accident or illness that is not pre-existing and which is acute require Your transportation from the
place where You stay, Reasonable and Customary Expenses up to maximum limits shown in Coverage Limits
shall be paid by us. Direction should be given by a doctor or hospital approving that injury or illness require
urgent medical transportation for Medical Transportation in case of Emergency State/Discharge.
For patient transportation benefit to be used in case of Emergency State/Discharge of an insured person
Abroad, it is obligatory that transportation of the insured to home be mandatory medically, approval be taken
from Travel Guard Assist and arrangements to be made by Travel Guard Assist. In case transportation is
made without taking approval from Travel Guard Assist, transportation fees shall not be paid by the Insurer.
For patient transportation benefit to be used in case of Emergency State/Discharge of an insured person at
Home, it is obligatory that transportation of the insured to his/her permanent residence be mandatory
medically, approval be taken from AIG Sigorta A..Turkey Claims Department and arrangements to come
under cognizance of AIG Sigorta A.. In case transportation is made without taking approval from AIG
Sigorta A..Turkey Claims Department, transportation fees shall not be paid by the Insurer.
REPATRIATION OF REMAINS
In case the insured dies, Reasonable and Customary Expenses relating within Coverage Limits relating to
return of the corpse to its own residence shall be paid by Us. Insurance benefit to be paid can not exceed
maximum amount shown in Coverage Limits.
a) Embalming,
b) Cremation,
c) Coffin,
d) Transportation etc. other burial expenses are included in expenses within the scope of benefit provided
not to be limited to these.
SAYFA : 24 of 30
TRIP CANCELLATION
If the contracted travel is cancelled before its starting date in case You, Your official mate, Your motherfather, brothers and sisters and children residing in Turkey have a situation obstructing travel, get injured or
die provided that this situation lasts until travel period and certified with an official report by a doctor, part of
paid tour price that You can not take back shall be paid by Us up to maximum limits stated in Coverage
Limits.
Cancellation:
Provided that reservation and advance payment is made before the said illness, injury or death occur, we
shall pay to You back advance payments that You make to hotel and/or transporter firm and You do not use
and which are impossible to return.
Trip cancellation terms of Airline Ticket shall be considered while making payment within Coverage Limits
and amount out of or above the rate that is necessary to be paid by Airline shall be paid within maximum
Coverage Limit written on the policy.
Exclusions:
1. Economic Distress and Bankruptcy of the insured or his/her relatives,
2. Travel shall not be deemed to be cancelled in cases valid passport can not be taken, Visa can not be taken
or Consulate rejects and any insurance benefit shall not be payable.
TRIP INTERRUPTION
If the contracted travel is interrupted after the travel started in case You, Your official mate, Your motherfather, brothers and sisters and children residing in Turkey get injured or die within travel period provided
that this situation is certified with an official report by a doctor, (It is the advise of the doctor for cutting the
travel short due to Medical Requirement based on gravity of the situation in case the insured person or
intimate family members whit whom the insured person go on the travel get ill or die and it is obligatory to
be proved that this person should be under direct care, medical expenses of a doctor or the rest of the
insured person is necessary by a doctor report. Relating to acute illness, injury or death of You, Your official
mate, Your mother-father, brothers and sisters and children residing in Turkey, it is the situation that gravity
of the situation or conditions relating to this situation require a normal person to cut the travel short) deposit
paid by You shall be paid by Us up to maximum limits stated in Coverage Limits.
Amounts that You paid to hotel and/or transporter company to turn back to Your home or access to land/sea
transportations and You do not use and which are impossible to be returned shall be paid to You except the
amount that You will take back as result of return of unused ticket. Benefit is limited to one-way economic
class ticket fee of scheduled transporter and maximum amount to be paid is limited to policy Coverage Limit.
Companionship of Underage Children
If You travel only with a person who is 15 years old or younger and You can not continue to travel by leaving
the child alone as result of Your getting ill, injured or Your death, round-trip economic class airplane ticket of
one person to be determined by Your family to take the child by a scheduled airplane getting off the ground
from Turkey to a place inside Geographical Border of the Insurance shall be paid by Us.
These expenses should be approved by Travel Guard Assist in Foreign travels and AIG Sigorta A.. Turkey
Claims Department in Domestic travels.
TRIP DELAY
If Your travel is delayed for 12 hours or more than this following scheduled departure hour due to dangers
within the scope of coverage written below, You shall be paid insurance benefit equal to policy Coverage
Limits. Delays for maximum 10 days due to dangers within the scope of coverage are subject to Coverage
Limits shown on insurance policy.
SAYFA : 25 of 30
SAYFA : 26 of 30
Maximum limit for each belongings shown in Coverage Limits is USD 150
Limitations
Baggage and personal belongings indemnities are the part exceeding the amount to be paid by the Airline or
the party responsible for the loss or for which these are responsible. Loss exceeding this amount shall be
paid to You as indemnity.
Exclusions:
1. Following goods are out of scope: Mobile phone, animal, motorized vehicles (including accessories),
motorcycle, sea boats, snow skies, household goods, antiques, computers (including software and
accessories), contact lenses, artificial tooth or prosthesis, money, bill, ticket or documents, every kind of
glasses.
2. Any fragile or perishable items, personal electronic devices, music devices, medicines, items having a
special value such as jewellery/money, negotiable papers, securities or other valuables, business documents,
passports and other identification documents etc.), hazardious materials ( Stated on the Common Carrier
Baggage Regulations).
3. Any loss caused or related with the excluded items
4. If Your belongings are delayed or held by any customs,any government, public or local authority or other
officials legally taking or putting in compulsory quarantine your belongings.
5. Damages occur as result of actions made by You to repair, clean or change any goods and losses and
damages occur as result of tear, wear, breakdown, moths and insects.
6. Loss and damage of hired goods; loss and damage that occur due to siege, rebellion, revolution, civil
war, abuse or while making defense, struggling against or trying to prevent any event by official authorities;
and loss and damage as result of detention, quarantine by official state authorities due to reasons such as
illegal trade, transportation or intervention by customs authority.
7. Damage of delay of goods that are insured by another insurance policy or price of which are paid by
Transporter or hotel.
8. Loss or Delay of Baggage that is in the custody of a Common Carrier.
9. Loss Delay of Your Baggage that is sent before or loss of giftware and goods that are posted or sent
separately.
10. Loss or Delay of belongings or samples relating to work.
11. Loss or Delay of information recorded in band, card, disc or other environments.
12. Baggage loss or delay due to intermediate transfer
13. Any expense caused on handing over process the after the arrival of the delayed baggage to the travel
start point.
ATM ASSAULT AND ROBBERY
We will reimburse the money you withdrew from any ATM within the borders of the Geographical Border of
the Insurance using your payment card against a robbery event that occurs within 15 minutes of the
withdrawal of the money up to maximum limits stated in Coverage Limits.
EARLY RETURN
Cost of Economy Air Fare and transportation Expenses upto maximum limits stated in Coverage Limits will
be paid insured to return to city of residence in case Your Immediate Family Member is continuously
hospitalized for 3 consecutive days earlier than policy inception date
CATASTROPHE COVER
We will pay up to the amount shown in the table of benefits if after you have commenced your trip you pay
or agree to pay overseas for travel expenses and providing other similar accommodation to allow you to
continue with your trip if you cannot live in your booked accommodation because of fire, flood, earthquake,
storm, hurricane, tornado, explosion, outbreak of infectious diseases, volcanic eruption, tsunami, rockslide,
landslide and avalanche
TRAVEL GUARD SEYAHAT SGORTASI POLE ZEL ARTLARI
Rev: 20130110
SAYFA : 27 of 30
Please note: You must get written confirmation from the appropriate authority stating the nature of the
disaster and how long the disaster lasted. You must keep all receipts for the extra expenses you pay.
Exclusions:
1. Any expenses that you can get back from your tour operator, airline, hotel or other service provider.
2. Any claim resulting from you traveling against the advice of the appropriate national or local authority.
LEGAL FEES (Cash Advance)
Official fees that occur as result of Your detention or being arrested wrongly by any government or external
force shall be paid to You within Coverage Limits. In case the insured person can not establish his/her
innocence, obligation to return advance price to the Insurer arises. In these cases, paid advance costs shall
be returned to the Insurer in cash and in the same amount at the latest within 7 working days following
confirmation of the crime. In case it is not returned, the Insurer shall be able to use all of his/her legal rights.
BAIL BOUND (Cash Advance)
In case the insured person is under arrest due to any reason during policy coverage, Travel Guard Assist
shall ensure payment of cash surety to You via credit card, bank number or other channels provided that
Travel Guard Assist is informed immediately. In case the insured person can not establish his/her innocence,
obligation to return advance price to the Insurer arises. In these cases, paid advance costs shall be returned
to the Insurer in cash and in the same amount at the latest within 7 working days following confirmation of
the crime. In case it is not returned, the Insurer shall be able to use all of his/her legal rights.
HOTEL CONVALESCENCE
If the insured person is subject to home care more than 7 days following a hospital treatment as result of an
event within the scope of insurance during the travel, the company shall pay hotel room fee paid by the
insured person for the period stayed in hotel for convalescent period after discharge from hospital within the
scope of Coverage Limits. However this should be approved by Travel Guard Assist before. Payment shall be
made following certificating by Doctor report within daily sum and total amount shown in Coverage Limits.
If these services are rendered to the Insured person by a third party for free or they are already included in
travel cost, indemnity shall not be paid in any case.
SAYFA : 28 of 30
Exclusions:
In addition to the ones listed in General Exceptions on this Policy; Danger H-3 Policy does not include any
loss, mortal or non-mortal situations of Policy Holder arising from travel in the airplane or flight (including
getting on and getting off) or occurred during use of an airplane for Special Aviation Activities unless
otherwise is specified by this Policy.
24 HOURS ASSISTANCE SERVICES
Travel Guard Assist will provide the following Services as described below.
Medical Assistance: As soon as Travel Guard Assist is notified of a medical emergency resulting from Your
accident or Sickness, Travel Guard Assist will contact the medical facility or location where You are located
and confer with the Physician at that location to determine the best course of action to be taken. If possible
and if appropriate, Your family Physician will be contacted to help arrive at a decision as to the best course of
action to be taken. Travel Guard Assist will then organize a response to the medical emergency, doing
whatever is appropriate, including, but not limited to, recommending or securing the availability of services of
a local physician and arranging hospital confinement of You where, in its discretion, Travel Guard Assist
deems such confinement appropriate.
Medical Evacuation: When, in the opinion of Travel Guard Assist's medical panel, it is judged medically
appropriate to move You to another location for treatment or return You to Your residence or country of
citizenship, Travel Guard Assist will arrange the evacuation, utilizing the means best suited to do so, based
on the medical evaluation of the seriousness of Your condition, and these means may include air ambulance,
surface ambulance, regular airplane, railroad or other appropriate means. All decisions as to the means of
transportation and final destination will be made by Travel Guard Assist.
Death Repatriation: Travel Guard Assist agrees to make the necessary arrangements for the return of
Your remains to Your country of citizenship in the event You die while this service agreement is in effect as
to You.
Legal Assistance: If You are arrested or are in danger of being arrested as the result of any non-criminal
action resulting from responsibilities attributed to You, Travel Guard Assist will, if required, provide You with
the name of an attorney who can represent You in any necessary legal matters.
Lost Luggage or Lost Passport: If You, outside Your country of citizenship, notify Travel Guard Assist that
Your luggage or passport has been lost, Travel Guard Assist will endeavor to assist You by contacting the
appropriate authorities involved and providing direction for replacement.
General Assistance: Travel Guard Assist will serve as a central point for translation and communication for
You during emergencies. Travel Guard Assist agrees to provide to You advice on contacting and using
services available from consulates, government agencies, translators and other service providers that can
help with travel problems. In addition, Travel Guard Assist will provide insurance coordination, verifying
coverage of You, guaranteeing payment to the medical provider, based on confirmation of benefits, a charge
to credit card(s) and coordinating the payments, documentation and translation to ease claim filing when You
return to Your permanent place of residence.
Pre-Departure Services: Prior to Your departure, Travel Guard Assist will provide hazard information
about foreign locations, information about immunization requirements and passport or visa requirements,
general information about weather and State Department and private service warnings about travel to
certain locations. Travel Guard Assist will also arrange for special medical care en-route (i.e. dialysis,
wheelchairs, etc.).
Emergency Travel Agency: Travel Guard Assist agrees to provide You with 24 hour travel agency service
for airline and hotel reservations. Travel Guard Assist will also arrange payment for Your airline tickets and
other travel services, using Your credit cards. Prepaid ticket pickup at airline counters or ticket delivery by
mail or courier will also be arranged by Travel Guard Assist for You.
TRAVEL GUARD SEYAHAT SGORTASI POLE ZEL ARTLARI
Rev: 20130110
SAYFA : 29 of 30
Emergency Cash Transfers and Advances Travel Guard Assist will arrange for cash payments to You
through a variety of sources, including credit cards, hotels, banks, consulates and Western Union. Travel
Guard Assist provides this service to supplement the facilities of Your credit cards. Credit card transactions
performed by Travel Guard Assist are subject to confirmed credit.
Disclaimer of Liability
In all cases the medical professional or any attorney suggested by Travel Guard Assist shall act in a medical
or legal capacity on behalf of You only. Travel Guard Assist assumes no responsibility for any medical advice
or legal counsel given by the medical professional or attorney. You shall not have any recourse to Travel
Guard Assist by reason of its suggestion of a medical professional or attorney or due to any legal or other
determination resulting there from.
You are responsible for the cost of services arranged by Travel Guard Assist on behalf of You or a covered
family member. Travel Guard Assist will access this policy and/or other insurance policy benefits to which You
may be entitled, and/or Your credit cards or other forms of financial guarantees provided by You, in order to
facilitate payment for such services.
SAYFA : 30 of 30