VERITAS NetBackup 6.

0
Advanced Client
Quick Start Guide
for UNIX, Windows, and Linux

N15273C
September 2005

Disclaimer
The information contained in this publication is subject to change without notice. VERITAS Software
Corporation makes no warranty of any kind with regard to this manual, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. VERITAS Software
Corporation shall not be liable for errors contained herein or for incidental or consequential damages
in connection with the furnishing, performance, or use of this manual.
VERITAS Legal Notice
Copyright 2003 - 2005 VERITAS Software Corporation. All rights reserved. VERITAS, the VERITAS
Logo, and NetBackup are trademarks or registered trademarks of VERITAS Software Corporation or
its affiliates in the U.S. and other countries. Other names may be trademarks of their respective
owners.
Portions of this software are derived from the RSA Data Security, Inc. MD5 Message-Digest
Algorithm. Copyright 1991-92, RSA Data Security, Inc. Created 1991. All rights reserved.
VERITAS Software Corporation
350 Ellis Street
Mountain View, CA 94043
USA
Phone 650-527-8000
Fax 650-527-2908
www.veritas.com
Third-Party Copyrights
For a list of third-party copyrights, see the NetBackup Release Notes appendix.

ii

NetBackup Advanced Client Quick Start Guide

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Advanced Client Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter 1. Advanced Client Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Snapshot Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Snapshot Policy Configuration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Logging Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hardware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 3. Configure a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Select Advanced Client Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Advanced Client Dialog Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Basic Snapshot Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

FlashBackup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

NAS Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Instant Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Offhost Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Test Advanced Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Configuration Matrix for Backup Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

iii

Chapter 4. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Appendix A. Data Movers (UNIX Clients Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Test the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Third-Party Copy Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Mover.conf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3pc.conf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Diagram of Third-Party Copy Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

iv

NetBackup Advanced Client Quick Start Guide

Preface

This guide provides first-time instructions for installing and configuring NetBackup
Advanced Client. For background and detailed reference, refer to the NetBackup Advanced
Client System Administrators Guide.
It is assumed that you understand NetBackup concepts and have experience with
NetBackup administration.

Advanced Client Assistance

From the NetBackup Administration Console
For help creating a policy with Advanced Client features, click on the Master Server name
at the top of the left pane and click Create a Snapshot Backup Policy.
From the Web (www.support.veritas.com)
For an Advanced Client document containing an up-to-date list of supported operating
systems and peripherals, a snapshot/OS compatibility matrix, and configuration notes on
supported SAN devices, enter Advanced client configuration in the search field. The
title of the document is:
NetBackup Advanced Client Configuration and Compatibility

Advanced Client Assistance

vi

NetBackup Advanced Client Quick Start Guide

Advanced Client Features

In brief, Advanced Client features are the following:

Snapshot: a point-in-time disk version of the clients data, for hot backups. NetBackup
backs up the data from the snapshot, not directly from the clients data. Client operations
can continue without interruption during the backup. Snapshots are the basis for the other
features of Advanced Client.
FlashBackup: combines the speed of raw-partition backups with the ability to restore
individual files from the raw partition or drive.
Instant Recovery: makes backups available for quick recovery from a snapshot. Instant
Recovery provides three additional types of restore: block-level restore, file promotion,
and point in time rollback.
Offhost backup: performs the backup processing on a separate backup agent, greatly
reducing the impact on the clients computing resources ordinarily caused by a local
backup. The backup agent can be a data mover (NetBackup Media Server, Third-Party
Copy Device, or Network Attached Storage) or an alternate client.
Block level incremental backup (BLI): backs up only changed data blocks of Oracle and
DB2 database files. Refer to the NetBackup Oracle or DB2 guide for more details.

Snapshot Selection
Advanced Client has a range of snapshot methods for UNIX, Linux, and Windows clients.
For most backups, NetBackup can select the snapshot method automatically. Or, you can
select the snapshot method yourself by using Advanced Snapshot Options on the policy
dialog. The snapshot methods are described in the NetBackup Advanced Client System
Administrators Guide.

Snapshot Policy Configuration Wizard

For help in setting up an Advanced Client policy and selecting a snapshot method, use the
Snapshot Policy Configuration wizard in the Administration Console.

Terminology

Terminology
Advanced Client
Add-on product that includes snapshot backup, FlashBackup, Instant Recovery, offhost
backup, and block-level incremental backup.
Copy-on-Write (COW)
One of two types of snapshots (see also mirror). A copy-on-write snapshot creates a
block-by-block account that describes which blocks in the client data have changed and
which have not, from the instant the copy-on-write was activated. NetBackup uses this
information to create the backup copy. Other terms and trade names sometimes used for
copy-on-write snapshots are space-optimized snapshots, space-efficient snapshots, and
checkpoints.
Data mover
The host or other device that manages an offhost backup on behalf of the client (see offhost
backup).
Mirror
A disk that maintains an exact copy of another disk. All writes to the original disk are also
made to the mirror. Other terms and trade names sometimes used for mirror are full
volume mirror, split-mirror, BCV (EMC), and third mirror break-off.
NetBackup Media Server method
An offhost backup method in which data movement is performed by a media server.
Offhost backup
The off-loading of backup processing to a separate backup agent executing on another
host. Advanced Client provides these offhost backup options: alternate client backup,
NetBackup Media Server, Third-Party Copy Device, and Network Attached Storage.
Snapshot (formerly known as frozen image)
A stable point-in-time version of the clients data prior to backup. A snapshot makes
possible a hot backup, minimizing system downtime.
Snapshot method
A set of routines for creating a snapshot. You can select the method, or let NetBackup
select it when the backup is started (auto method).
Snapshot mirror (VxVM)
A disk mirror created by the VERITAS Volume Manager (VxVM). This is an exact copy of
a primary volume at a particular moment, reproduced on a physically separate device.

NetBackup Advanced Client Quick Start Guide

Terminology

Third-Party Copy Device

An offhost method that makes the backup by means of a data mover on the SAN, using
the SCSI Extended Copy command. Third-party copy device also refers to the data mover
itself, often implemented as part of a bridge, router, or storage device.

Chapter 1, Advanced Client Features

Terminology

NetBackup Advanced Client Quick Start Guide

Installation
UNIX
This procedure applies to the Solaris, HP-UX, AIX, and Linux platforms.
1. If you intend to back up clients configured with VxFS or VxVM, or clients in a
clustered environment, make sure the file systems, volumes, and/or clustering are
correctly configured.
For software requirements, refer to Features and Required Software in the
NetBackup Advanced Client System Administrators Guide.
2. Install the NetBackup 6.0 Enterprise server and client software.
For the installation procedure, see the NetBackup Installation Guide for UNIX.

3. From the NetBackup options CD-ROM, use the NetBackup Add-On Product Software
menu to install Advanced Client on the master/media server(s).
4. Distribute Advanced Client software to all currently defined clients by executing the
following command:
/usr/openv/netbackup/bin/update_clients -Install_ADC

For complete instructions, and for notes on clustered environments, see the
installation chapter of the NetBackup Adanced Client System Administrators Guide.

Windows
Advanced Client is automatically installed with the Windows NetBackup Enterprise
server and client software. The installation procedure is the same as that described in the
NetBackup Installation Guide for Windows.

If you intend to back up clients configured with VxVM or clients in a clustered

environment, make sure the VxVM volumes and/or clustering are correctly
configured.

Logging Directories

For Instant Recovery backups of data configured on VxVM volumes on Windows, the
VxVM volume names must be 12 characters or fewer.

Provide the Advanced Client license key as required during the installation.

Logging Directories
Create logging directories by running the following:

UNIX

/usr/openv/netbackup/logs/mklogdir

Windows
install_path\NetBackup\logs\mklogdir.bat

Hardware Configuration
Verify the functionality of your network equipment and storage devices, including disk
arrays, robots and tape drives, switches, hubs, host-bus adapters, routers and/or
third-party copy devices.

For NetBackup Media Server or Third-Party Copy offhost backup: to verify

NetBackup access to your SAN devices, to configure HBA drivers, and to create
NetBackup configuration files, refer to the SAN configuration chapter of the Advanced
Client System Administrators Guide.

For assistance with disk array configuration, refer to the Array Related Snapshot
Methods section of the Snapshot Configuration Notes chapter of the Advanced Client
System Administrators Guide.

Install the proper versions of all required firmware and device drivers.
For a list of supported platforms, and for configuration help with particular devices,
see Advanced Client Assistance on page v.

NetBackup Advanced Client Quick Start Guide

Configure a Backup
Select Advanced Client Options
Most Advanced Client options are selected from the policy Attributes tab:

Select policy type and

other basic attributes

Select Advanced

Client options

Select Advanced Client Options

Advanced Client Dialog Overview

Perform block level incremental backups

For backups of Oracle and DB2 database clients only. This option requires NetBackup
database agent software.
Perform snapshot backups
The backup will be made from a snapshot image of the client data. This is required for
most features of Advanced Client.
Note If Bare Metal Restore is installed, you must deselect Collect disaster recovery
information for Bare Metal Restore in order to select Perform snapshot backups.
Retain snapshots for instant recovery
Enables instant recovery of this backup.
Perform offhost backup
Shifts the burden of backup processing to another host or device on the network.
Advanced Snapshot Options
For optional selection of the snapshot method. Can be set to auto, which means
NetBackup chooses the method. The default for a new policy is auto.
Note For help with these options, see the following sections in this chapter. It is best to
read Basic Snapshot Backup on page 9 before reading the other sections.

NetBackup Advanced Client Quick Start Guide

Select Advanced Client Options

Basic Snapshot Backup

This procedure highlights Advanced Client-related options. Other policy options must be
configured just as for regular backups.
To create a policy for a snapshot backup:
1. Select the policy type.
MS-Windows-NT: for Windows 2000 or 2003 clients.
Standard: for UNIX clients (Solaris, HP-UX, AIX, Linux).
DB2: for DB2 clients (requires NetBackup DB2 database agent software).
MS-Exchange: for MS-Exchange clients (requires NetBackup MS-Exchange database
agent software).

MS-SQL-Server: for MS-SQL-Server clients (requires NetBackup MS-SQL-Server

database agent software).

Oracle: for Oracle clients (requires NetBackup Oracle database agent software).

FlashBackup: for UNIX clients (but not AIX or Linux). See FlashBackup on page 10.

FlashBackup-Windows: for Windows 2000 or 2003 clients. See FlashBackup on

page 10.
2. Click Perform snapshot backups.
NetBackup selects an appropriate snapshot method when the backup starts.
To select the snapshot method yourself, use Advanced Snapshot Options. The
snapshot method will be used for all clients in the policy. For example: if you select
nbu_snap, all clients in the policy must be Solaris, because nbu_snap can make
snapshots on Solaris clients only.
3. Configure the rest of the policy (other attributes, schedule, backup selections, clients).
Note The ALL_LOCAL_DRIVES entry is not supported in the Backup Selections list of
any policy that uses Advanced Client features.

Chapter 3, Configure a Backup

Select Advanced Client Options

FlashBackup
To create a policy for FlashBackup:
1. Select FlashBackup as the policy type for UNIX clients (AIX and Linux are not
supported), or FlashBackup-Windows for Windows clients. Perform snapshot
backups must also be selected.
2. Use the Backup Selections tab to specify the drive letter or mounted volume
(Windows) or the raw disk partition (UNIX) containing the files to back up.
Windows examples:
\\.\E:

\\.\E:\mounted_volume

Note The drive must be designated exactly as shown above. Backing up the drive
containing the Windows system files (usually the C drive) is not supported.
Solaris examples:
/dev/rdsk/c1t0d0s6

/dev/vx/rdsk/volgrp1/vol1

HP-UX examples:
/dev/rdsk/c1t0d0

/dev/vx/rdsk/volgrp1/vol1

Note:

10

FlashBackup-Windows policies do not support the backup of Windows

system-protected files (the System State, such as the Registry and Active Directory).

If using the FlashBackup-Windows policy type and the VSP snapshot method, click
Host Properties > Clients, select the client, then Actions > Properties, Windows
Client > VSP to specify VSP settings for the client.

UNIX clients only: some snapshot methods require extra disk space set aside as a
cache. The cache must be a raw partition, designated in either of two ways:

Click Host Properties > Clients, select the client, then Actions > Properties,
UNIX Client > Client Settings. Specify the default cache for the client.

Or, click Advanced Snapshot Options on the policy dialog, select nbu_snap
(Solaris clients only) or VxFS_Snapshot as the method, and specify the cache
device path.

NetBackup Advanced Client Quick Start Guide

Select Advanced Client Options

NAS Snapshot
1. Select Standard as the policy type for UNIX clients (AIX and Linux are not
supported), MS-Windows-NT for Windows clients, or Oracle for UNIX clients
configured in an Oracle database.
2. Select Perform snapshot backups and Retain snapshots for instant recovery.
3. For Storage unit, select Any_available. For SnapVault, a special disk storage unit
must be defined (see the NetBackup Advanced Client System Administrators Guide for
SnapVault instructions).
4. Select Perform offhost backup and Use data mover. For Use data mover, pick
Network Attached Storage.
5. On the Schedule Attributes tab, select Snapshots only.
6. On the Backup Selections tab, specify the mounted file system (UNIX) or share name
(Windows), from the client perspective. For example:

On UNIX, if the data resides in /vol/vol1 on the NDMP host, and is NFS
mounted to /mnt2/home on the UNIX client, specify /mnt2/home.

On Windows, if the data resides in /vol/vol1 on the NDMP host, and is CIFS
mounted (mapped to) \\nas1\vol\vol1 on the Windows client, specify
\\nas1\vol\vol1.

For SnapVault: specify subvolumes (qtrees in Network Appliance Data ONTAP),

not volumes.

Note:

Both NetBackup for NDMP and Advanced Client software must be installed and
licensed on the NetBackup server.

The client data must reside on an NDMP host and be mounted on the client by means
of NFS on UNIX or CIFS on Windows. The data must not be auto-mounted, but must
be hard (or manually) mounted.

For detailed configuration requirements, see the NAS chapter of the NetBackup
Advanced Client System Administrators Guide.

For a list of supported NAS vendors for NAS snapshots and SnapVault, refer to the
NetBackup Advanced Client Configuration and Compatibility document (for access
instructions, see Advanced Client Assistance on page v).

Chapter 3, Configure a Backup

11

Select Advanced Client Options

Instant Recovery
To create a policy for a backup that enables Instant Recovery:
1. Select Perform snapshot backups and Retain snapshots for instant recovery on the
policy Attributes tab.
A snapshot will be created and the data will be backed up to tape or other specified
storage. For a restore, the data is retrieved from the snapshot.
2. To skip the backup to tape or other storage unit, select Snapshots only on the
Schedule Attributes tab.
To make a snapshot of data on a NAS host, Snapshots only must be selected.

No backup to tape or other

storage unit
Only a snapshot is created

12

NetBackup Advanced Client Quick Start Guide

Select Advanced Client Options

Offhost Backup
To shift backup processing to another host or device (reduce local network traffic):
1. Select Perform snapshot backups and Perform offhost backup on the policy
Attributes dialog.
2. For a backup performed by an alternate client, click Use alternate client and enter the
name of the alternate client. See the NetBackup Advanced Client System Administrators
Guide for details.
3. To make the backup by means of a data mover, click Use data mover and choose one
of the following:
NetBackup Media Server
Backup processing will be handled by a Solaris, HP, AIX, or Linux NetBackup media
server (for Solaris, HP, AIX, and Linux clients only).
Third-Party Copy Device
Backup processing will be handled by a third-party copy device (for Solaris, HP, AIX,
and Linux clients only). This option may require additional configuration; see
Third-Party Copy Configuration Files on page 22.
Network Attached Storage
The backup is performed by a NAS host (Network Attached Storage) using the
NAS_Snapshot method. See NAS Snapshot on page 11 for policy configuration.
Note:

For NetBackup Media Server and Third-Party Copy Device, the Any_available
storage unit type is not supported. Specify a particular storage unit or group of
storage units.

For Third-Party Copy Device, disk storage units are not supported.

For Third-Party Copy Device, you must create a mover.conf file as explained in the
Data Movers (UNIX Clients Only) appendix.

For Third-Party Copy Device: if VERITAS CommandCentral Storage (or SANPoint

Control) does not support your environment, and one or more devices needed for the
backup do not provide identification descriptors (SCSI E4 target descriptors), you
may need to edit the 3pc.conf file as explained under 3pc.conf file on page 23.

Chapter 3, Configure a Backup

13

Test Advanced Client

Test Advanced Client

1. Make sure a standard backup works properly (policy configured without Advanced
Client features).
2. Try a backup using the same policy but configured for snapshot backups (as described
under Basic Snapshot Backup on page 9).
3. Try other Advanced Client features as required, running a backup after each has been
added to the policy.

For offhost backup, try the Use alternate client method first.

4. UNIX clients only: for offhost backup using a data mover, try the NetBackup Media
Server method first.
Note The media server must be able to access the tape drive or other storage device. See
Offhost Backup on page 13 and the Data Movers (UNIX Clients Only)
appendix.
5. UNIX clients only: for a data mover backup using the Third-Party Copy Device
method, make sure the third-party copy device and other SAN/Fibre Channel devices
are configured correctly.
Note See the Data Movers (UNIX Clients Only) appendix for assistance.

14

NetBackup Advanced Client Quick Start Guide

Configuration Matrix for Backup Types

Configuration Matrix for Backup Types

The following table shows the basic Advanced Client requirements for local snapshot
backup, alternate client backup, and for data mover backup. Note that all Advanced
Client backup methods require a snapshot.
Note For a table of Advanced Client features and supported client operating systems,
refer to the NetBackup Advanced Client Configuration and Compatibility online pdf (see
Advanced Client Assistance on page v for help accessing that document).

DATA MOVER
Local
Snapshot

Alternate Client

Software

Software

NetBackup
6.0 Enterprise

Advanced
Clienta

Hardware
No special
requirements
Other

NetBackup Media
Server

NetBackup 6.0
Enterprise
Advanced Clienta
OS/level on
alternate client must
be same as on
primary client
Hardware

Can use auto,

FlashSnap,
VSS_Transportable,
VVR, TimeFinder,
ShadowImage, or
BusinessCopy
snapshot methods
onlyb

NetBackup 6.0
Enterprise

Hardware

Client disk must be

visible to client and
media server

Client disk must

support serialization
or SCSI Inquiry Page
Code 83c
Other

Same as Local Snapshot,

plus:

Advanced Clienta

Client disk must be

SCSI or Fibre
Channel device

Any_available
storage unit not
supported

Network Attached
Storage

Software

Software

Client disk must be

visible to alternate client

ALL_LOCAL_
DRIVES in
Other
Backup Selections
list not supported Same as Local Snapshot,
plus:

Third-Party Copy
Device

NetBackup 6.0
Enterprise

Software

NetBackup 6.0
Enterprise

Advanced Clienta

Vendor-supplied data
mover license

Advanced
Clienta

NetBackup for
NDMP

Hardware
Same as Media Server
method, plus:

Hardware/Other

See the NAS

Snapshot
Configuration
chapter of the
NetBackup Advanced
Other
Client System
Same as Media Server, plus: Administrators Guide

Must create mover.conf for in-depth snapshot

file (use bpmoverinfo) configuration details.

Need supported
third-party copy data
moverd

May need to edit

3pc.conf filee

Multiplexing not
supported

a. NetBackup database agent software required when backing up database clients.

b. See NetBackup Advanced Client System Administrators Guide for requirements.
c. See NetBackup Advanced Client System Administrators Guide for further restrictions.
d. Refer to NetBackup Advanced Client Configuration and Compatibility at www.support.veritas.com for a list of supported
SAN devices (see Advanced Client Assistance on page v for instructions).
e. See Third-Party Copy Configuration Files on page 22 for requirements.

Chapter 3, Configure a Backup

15

Configuration Matrix for Backup Types

16

NetBackup Advanced Client Quick Start Guide

Frequently Asked Questions

Q: Once Ive installed Advanced Client on the master/media server, how do I install
that software on the NetBackup clients?

A: For UNIX clients, use the update_clients command from the UNIX master server.
The following command updates all configured UNIX clients with Advanced Client
software once Advanced Client has been installed on the master server:
/usr/openv/netbackup/bin/update_clients -Install_ADC

For Windows PCs, Advanced Client software is automatically installed with the base
NetBackup software, for server and clients.
Q: NetBackup already includes the VSP and VSS snapshot providers. Why do I need
Advanced Client?
A: When used without Advanced Client, VSP and VSS do not guarantee that the backup is
based on a snapshot. For snapshot-based backups, and for FlashBackup, Instant Recovery,
and offhost backup over a SAN or by means of an alternate client, Advanced Client is
required.
Q: What license do I need for making a snapshot, when an offhost backup is not
required?
A: Advanced Client.
Q: What license do I need for making a snapshot of a database client?
A: Advanced Client plus the NetBackup database agent software for your database.
Q: What license do I need for making a snapshot of client data on an NDMP host (NAS
filer)?
A: Both Advanced Client and NetBackup for NDMP.

17

Q: Does Advanced Client support backing up raw partitions/luns?

A: Yes.
Q: If my configuration utilizes a third-party copy data mover built into a Fibre
Channel/SCSI router (bridge), do the tape drives or storage arrays need to be connected
directly to this router?
A: No. The only restriction is that in a SAN environment the router needs to be visible to
the NetBackup media server, to the storage device being backed up, and to the ultimate
destination (such as the tape or disk drive).
Q: How can I configure offhost backup with FlashBackup?
A: Install Advanced Client, define the policy type as FlashBackup, and select the offhost
method on the same policy Attributes tab.
Q: Should the mover.conf file be created in all offhost configurations?
A: No. The mover.conf file is only required for Third-Party Copy Device backups.
Q: When should the 3pc.conf file be created?
A: The 3pc.conf file is required for offhost backups using the NetBackup Media Server or
Third-Party Copy Device method. NetBackup automatically creates this file. Under
certain circumstances, you may have to edit the file when using the Third-Party Copy
Device method, as explained under Third-Party Copy Configuration Files on page 22.
Q: Can I have a Solaris NetBackup master server and use an HP-UX, AIX, or Linux
media server as a data mover?
A: Yes. And the converse is also supported.
Q: Do any of the snapshot methods support multiple data streams?
A: Yes. All snapshot methods support the creation of multiple data streams during
backup. This is configured in the same way as for standard backups. Keep in mind that an
XCOPY-based data mover (Third-Party Copy Device method) does not support
multiplexing.
Q: Do any offhost data movement methods support multiplexing?
A: Yes. The alternate client and NetBackup Media Server methods support multiplexing.
The Third-Party Copy Device method does not. This is not a NetBackup restriction but a
limitation of the XCOPY protocol.
18

NetBackup Advanced Client Quick Start Guide

Q: What is device serialization and why do I need it?

A: Device serialization is the ability of a device (disk or tape drive) to return a serial
number that uniquely identifies that device. NetBackup relies on device serialization
when running the tape configuration wizard. Most disk drives also support serialization.
Some disk arrays do not support it but do support identification descriptors.
Q: How does the SUN version of the Hitachi array differ from the Hitachi version?
A: From an operational standpoint the two arrays are exactly the same, including
microcode.
Q: Do I need an Hitachi, HP, SUN, or EMC array to make offhost backups?
A: No. Most Advanced Client snapshot methods do not require these arrays. A simple
storage array (JBOD) with no RAID controller can be used, such as when combined with
VERITAS Volume Manager.
Q: Can the array-specific snapshot methods (EMC TimeFinder, Hitachi ShadowImage,
HP BusinessCopy) be used either with or without offhost backup?
A: Yes. The array-specific snapshot methods are for making snapshots of EMC, Hitachi, or
HP disk arrays. Offhost backup is for shifting data movement tasks away from the client
to a separate entity such as a media server. The array snapshot methods can be used in
conjunction with offhost backup, or without it.
Q: Are the array-specific snapshot methods (TimeFinder, ShadowImage,
BusinessCopy) required for making offhost backups of supported disk arrays?
A: No. Depending on the file system and/or volume manager configuration of the client
data, any Advanced Client snapshot method can be used for offhost backups of the
arrays.
Q: Does Advanced Client support backup of Windows clients on disk arrays?
A: Yes. Advanced Client uses the Volume Shadow Copy Service of Windows 2003 for
alternate client backups of Windows 2003 clients, where the client data is stored either on
a supported disk array such as EMC or Hitachi or in a VERITAS Storage Foundation for
Windows 4.1 or later volume. This feature also supports file system backup of a disk
partition (such as E:\) and backup of Exchange databases.
Q: Where can I find more information related to OS and hardware support?
A: See Advanced Client Assistance on page v for instructions.

Chapter 4, Frequently Asked Questions

19

20

NetBackup Advanced Client Quick Start Guide

Data Movers (UNIX Clients Only)

This appendix explains how to prepare for backups that use the NetBackup Media Server
or Third-Party Copy Device method.
For assistance with the Network Attached Storage method, refer to the NetBackup
Advanced Client System Administrators Guide.
Note The information in this appendix applies to backups of UNIX clients only.

Test the Network

Do the following if you are using a data mover for offhost backup of UNIX clients.
Verify the hardware
Devices must be connected to and visible from the appropriate systems. The data mover
must be able to access the tape drive or other storage device.
Configure the hardware
Make sure that NetBackup can see the hardware: use the sgscan command (Solaris),
ioscan -nf (HP-UX), or lsdev -C (AIX). This is a critical step. For more detailed
instructions, refer to the NetBackup Media Manager Device Configuration Guide.
Create configuration files (Third-Party Copy Device only)

Create a /usr/openv/volmgr/database/mover.conf file on the media server by

entering:
/usr/openv/netbackup/bin/admincmd/bpmoverinfo

See Mover.conf file on page 22 for more details on this command.

21

Third-Party Copy Configuration Files

If a device needed for the backup does not provide an identification descriptor (E4
target), update the /usr/openv/volmgr/database/3pc.conf file with the
world-wide port name for that device as explained under 3pc.conf file on page 23.
Identification descriptors are listed in the 3pc.conf file beginning with i= followed by
a long number (see Example 3pc.conf on page 24).

Test the basic configuration

Test the hardware configuration to make sure NetBackup communicates with all devices
properly. Use robtest to test the robotic library. Try a standard (non-Advanced Client)
backup to test the tape libraries and communications with the client.
Configure and test Advanced Client
Once standard backups work properly, set up an Advanced Client policy and run an
offhost backup using the NetBackup Media Server method. Then try the Third-Party
Copy Device method, if applicable.

Third-Party Copy Configuration Files

This section explains how to set up configuration files for third-party copy data mover
backups.
Note If not using the Third-Party Copy Device offhost method, you can skip this section.
On the NetBackup media server:

mover.conf identifies the third-party copy devices (data movers) that execute SCSI
Extended Copy commands for the third-party copy backup. This file is easy to create,
explained below.

3pc.conf contains a list of all disk and tape devices on the SAN that NetBackup can
use for offhost backups. NetBackup automatically creates this file at the start of the
backup. If some devices do not provide identification descriptors (see Example
3pc.conf on page 24 for examples) and CommandCentral Storage (or SANPoint
Control) does not support your environment, editing the 3pc.conf file may be
necessary (see 3pc.conf file on page 23).

Mover.conf file
To create the /usr/openv/volmgr/database/mover.conf file, enter the following on
the media server:
/usr/openv/netbackup/bin/admincmd/bpmoverinfo

22

NetBackup Advanced Client Quick Start Guide

Third-Party Copy Configuration Files

This command discovers third-party copy devices (data movers) on the SAN and creates a
mover.conf file with appropriate entries for each device.
Example mover.conf file:
/dev/rmt/1cbn

/dev/sg/c6t1l0

/dev/sg/c6t1l1

/dev/sg/c6t1l2

/dev/sg/c6t4l0

Each of the above lines identifies a data mover.

Note:

Before creating mover.conf, make sure all devices are visible. Some data movers can
only be seen by running the following:
On Solaris
sgscan basic

On HP
ioscan -nf

On AIX
lsdev -C

Some devices may be listed in mover.conf that are not actual data movers. NetBackup
automatically scans each device in mover.conf until it encounters a device that is an
actual data mover.

Additional mover.conf configuration information can be found in the NetBackup

Advanced Client System Administrators Guide.

3pc.conf file
If some devices required for the backup do not provide identification descriptors
(i=iddesc in the /usr/openv/volmgr/database/3pc.conf file), you may have to
update the 3pc.conf file with world-wide port names for those devices, as follows.
1. Enter the following on the media server when no backups are in progress:
/usr/openv/netbackup/bin/bptpcinfo -a

This creates a /usr/openv/volmgr/database/3pc.conf file. This file identifies

the client disks on the SAN that can be backed up and the robotic libraries/tape
drives on which NetBackup can store the data.
Appendix A, Data Movers (UNIX Clients Only)

23

Third-Party Copy Configuration Files

2. To add world-wide port numbers to the file, enter the following:

/usr/openv/netbackup/bin/admincmd/bpSALinfo -S SPC_server

The bpSALinfo command discovers world-wide port numbers for the devices and
adds them to the 3pc.conf file. The bpSALinfo command requires VERITAS
CommandCentral Storage (or SANPoint Control). SPC_server identifies the host
where CommandCentral Storage/SANPoint Control is running.
Note If CommandCentral Storage/SANPoint Control does not support your
environment, you must edit the 3pc.conf file manually as described in the SAN
Configuration chapter of the NetBackup Advanced Client System Administrators
Guide.
Below is an example /usr/openv/volmgr/database/3pc.conf file.
Example 3pc.conf
# devid [a=wwpn:lun] [c=client] [p=devpath] [P=clientpath] [s=sn] [l=lun] [w=wwpn] [W=wwpn] [i=iddesc]
0 p=/dev/rdsk/c0t0d0s2 s=FUJITSU:MAB3091SSUN9.0G:01K52665

l=0

1 p=/dev/rdsk/c0t10d0s2 s=FUJITSU:MAG3091LSUN9.0G:00446161
2 p=/dev/rdsk/c4t0d0s2 s=HP:OPEN-3:30436000000

l=0

l=0 a=500060E80276E401:0

3 p=/dev/rdsk/c4t3d1s2 s=HITACHI:OPEN-3-SUN:20461000300

l=1 i=10350060E800000000000004FED00000003 a=50060E80034FED00:1

4 p=/dev/rdsk/c4t1d0s2 s=HITACHI:OPEN-3-CM:20461000000

l=0 a=100000E00221C153:0

5 p=/dev/rdsk/c4t3d0s2 s=HITACHI:OPEN-9:60159003900

l=0 w=500060e802eaff12

world-wide port name

identification descriptor

Please note:

24

The identification descriptor (i=iddesc) is a means of designating a device on a

SAN. The identification descriptor is not supported by all vendors. For this descriptor,
the device must support a page code inquiry with a type 2 or 3 descriptor of less than
20 bytes. The NetBackup bptpcinfo command will detect the devices identification
descriptor and place it in the 3pc.conf file if the identification descriptor is available.
Note: even when this descriptor is available, some third-party copy devices do not
support its use.

For a world wide name, use the world wide port name (WWPN), not the world wide
node name (WWNN).

To determine the WWPN of a device, look in the /var/adm/messages file on

Solaris, or log into the appropriate host-bus adapter and/or Fibre Channel switch.

NetBackup Advanced Client Quick Start Guide

Diagram of Third-Party Copy Environment

For configuration assistance, see the flowcharts in the SAN Configuration chapter of
the NetBackup Advanced Client System Administrators Guide.

Diagram of Third-Party Copy Environment

This diagram shows the Fibre Channel environment for Third-Party Copy Device backups
using Advanced Client.
Advanced Client is installed on master server, media server, and clients
NetBackup master
server

NetBackup media
server

NetBackup
client

NetBackup
creates
3pc.conf.1
You create
mover.conf2
LAN
FC switch

Hardware
array:

Fibre Channel SAN

May have an
embedded
data mover

Disk array and tape library

must be visible on SAN to
data mover and client.

Data mover with

third-party copy
engine

Tape library:
May have an
embedded data
mover

1. See Third-Party Copy Configuration Files on page 22 for exceptions.

2. See Mover.conf file on page 22 (only needed for Third-Party Copy Device backups).

Appendix A, Data Movers (UNIX Clients Only)

25

Diagram of Third-Party Copy Environment

26

NetBackup Advanced Client Quick Start Guide

Index

Numerics
3pc configuration 21

3pc.conf file 22, 23

F
Active Directory 10

and FlashBackup 10

Advanced Client

access web info v

configure policy 7

feature overview 1

Advanced Snapshot Options dialog 1, 8, 9

ALL_LOCAL_DRIVES 9, 15
alternate client 13
Any_available storage unit 13

E4 target 22
Extended Copy command 3, 22
FAQs 17
features, overview 1
Fibre Channel environment 25
file promotion 1
FlashBackup 1, 10
device file name 10
files to back up 10
frequently asked questions 17
H
hardware requirements 15
hardware verification 21

B
Bare Metal Restore 8
block level incremental backup (BLIB) 1, 8
block-level restore 1
bpmoverinfo command 21, 22
bpSALinfo command 24
bptpcinfo command 23, 24

I
identification descriptor 13, 22, 23, 24
installation 5
instant recovery 1
backups to disk only 12
configuration 12
volume name restriction 6
ioscan -nf 23

C
cache for FlashBackup 10
CommandCentral Storage 13, 22, 24
configuration
requirements matrix 15

snapshot wizard v, 1

copy-on-write

defined 2

L
logging directories 6
lsdev -C 23
M
mirror 2
mover.conf file 13, 21, 22

D
data mover 2, 21, 22
license 15
device file name for FlashBackup 10
directories for troubleshooting 6
drive letter for FlashBackup 10

N
NAS (Network Attached Storage) 13, 15, 17,
21
configure policy for 11
instant recovery option required 12
offhost backup type 13

27

nbu_snap snapshot method 10

NDMP (see NAS)

NetBackup Media Server method 2, 13

Network Attached Storage (see NAS)

network testing 21

Shadow Copy Service (see VSS)

Snapshot Configuration Wizard v, 1

snapshots 1, 2

backup configuration 9

mirror 2

SnapVault 11

software requirements 15

storage unit 21

support web site (VERITAS) v

supported policy types 9

System State 10

and FlashBackup 10

system-protected files and FlashBackup 10

O
offhost backup 1, 2, 21

configuration 13

NAS 13, 15, 21

P
Perform block level incremental backups 8

Perform offhost backup 8, 13

Perform snapshot backups 8, 9

peripherals (latest info on web) v

point in time rollback 1

policy

configuration 7

types supported 9

promotion, file 1

T
terminology 2

testing Advanced Client 14, 22

third-party copy

device configuration 21

third-party copy device 3, 13, 21, 22, 25

troubleshooting

directories to create 6

R
raw partition backup 10

raw partition for FlashBackup cache 10

Registry 10

and FlashBackup 10

requirements 15

restore

block-level 1

file promotion 1

rollback 1

Retain snapshots for instant recovery 8, 12

rollback 1

S
SANPoint Control 13, 22, 24

Schedules tab (policy) 12

SCSI Extended Copy command 22

sgscan command 23

28

U
update_clients command 5

Use alternate client 13

Use alternate client feature 13

VSS_Transportable method

VxFS_Snapshot method 10

VxVM

volume name restriction 6

W
web access to recent Advanced Client info v

wizard for Advanced Client v, 1

world wide name 24

WWPN 24

NetBackup Advanced Client Quick Start Guide