Amadeus Airport Self-Service Bag Drop

Maximise speed, capacity and flexibility at check-in

Facing limited space with more and

more travellers? Seeking to increase
capacity to attract new airlines?
Wishing to offer passengers a Fast
Travel experience? After self-service
check-in, Amadeus is now proposing
a truly common use Self-Service Bag
Drop, so passengers can zip through
baggage registration.

Airports must handle the steady

growth in passengers as well as
the crowds during peak seasons
and disruptions, all within a
limited space. Getting passengers
quickly and smoothly from checkin to the gate is a top priority, as
the IATA Fast Travel initiative has
underlined.
Self-service check-in is the
start of the answer, but what
about the remaining queues and
congested counters to register
baggage? Amadeus Airport SelfService Bag Drop will optimise
the use of airport space and
speed up the overall process; bag
identification, weight, size and
security are all assessed in just
seconds.

Making Fast Travel a

reality
Amadeus Self Service Bag Drop
puts the traveller in control.
Using the boarding pass printed
at home or at the airport kiosk,
each passenger prints their
own bag tag and goes to a bag
drop machine. The application
software will intuitively guide
them through the simple touch

screen process. The passenger

is identified, and each item of
luggage checked for compliance
with not only airline regulations
and security, but also local airport
rules. Once the bag is injected
into the baggage system, a
receipt is delivered.
The bag drop is handled in a
matter of seconds, against 4
minutes at a traditional counter.
Whats more, passengers may
drop their bag when and where
they choose, giving them full
autonomy. Less time in lines
means more leisure time at the
airport.

they can be placed throughout

the airport for any airline.
Available 24 hours a day, 7 days
a week, Airport Self-Service
Bag Drop brings more fluidity
to passenger flows, making it
easier to handle peak season
congestion or crowds caused by
disruptions.

Easily deployed for all

airlines, on any bag
drop equipment

Increasing capacity,
with 24 hour
availability

Amadeus Airport Self-Service Bag

Drop is CUSS compliant. It has
been designed to be hardware
agnostic and simple to deploy
on any compliant bag drop
equipment. Hardware may be
upgraded or changed, without
impacting the system.

Up to 50% more capacity is

gained with bag drop machines,
leaving more space to attract
new airlines or undertake other
activities. With fewer agents
needed behind traditional
counters, ground handlers
in particular can widen their
services capabilities. As the
machines are commonly hosted,

Integration with airline departure

control systems (DCS) is also
quick and easy. Since the
software is centrally hosted,
there is no need to link up to
airlines individually. Once first
implemented, it is then available
for all airlines, Alta and nonAlta.

Key benefits
__ Take full advantage of a
centrally hosted multiDCS solution available for all
airlines
__ Enhance the passenger
experience with a baggage
drop process that is up to six
times faster and available
anytime, anywhere in the
airport
__ Increase airport capacity
without further infrastructure
investment, optimise counter
space use to serve more
airlines
__ Improve flexibility and
efficiency to handle
fluctuating passenger flows
with a fast and easy-to-use
automated process, available
24 hours a day

Product key features

__ A commonly hosted solution that works with all DCSs, handling
all airlines (Alta and non-Alta)
__ Configurable to the specific requirements of airports or
airlines
Full integration with baggage handling systems and local
airport baggage policies, including security/AAA and airline
global and regional rules and policies
Excess baggage revenue collection available
__ Easy to deploy with great flexibility:
Available to all airlines through one robust single network link
Can be installed on any type of bag drop hardware
Fully customisable in terms of look & feel, text and languages
No impact on live operations thanks to remote integration
__ Limited agent intervention through a largely automated
exceptions management screen flow

Place bag on the conveyer

__ Increased efficiency for handling multi-airline billing thanks to a

transaction based charging scheme
__ Full alignment with airline industry standards and initiatives
(e.g. IATA Fast Travel Initiative, IATA CUSS standards)

Aligned with IATA Fast

Travel initiative

Baggage checks including identification, weight compliance and

security

Image courtesy of IATA to promote

their Fast Travel initative

Why Amadeus?
A truly common use solution:
__ Available for all airlines through one robust single network
__ Hardware agnostic & CUSS compliant

2014 Amadeus IT Group SA

__ Excess baggage revenue collection available

CONTACT US TODAY
e

airport@amadeus.com
ground.handlers@amadeus.com

amadeus.com/airport
amadeus.com/groundhandlers