DONALD KEYWOOD

Fort Wayne, Indiana 46814

(574) 993-1052 keywood9512@comcast.net

Results-driven, accomplished, and highly qualified Director of Operations responsible for 26 Wendys
Restaurants, 4 District Managers, 4 Service Technicians, office staff and 900 employees with 30+ years of
experience in the restaurant industry. A proven track record of achieving results through recruiting, training
and inspiring top talent. Skilled in all aspects of operating and growing a successful business with advanced
understanding of P&L and full accountability. Experienced and competent with new restaurant openings,
completing remodels, capital planning and all phases of facility management. Duties also include complete
oversight of Human Resources, government compliance, asset protection and an active member in our
market DMA planning meetings. Currently involved with the Wendys Company in developing We-Learn 2.0
and a participant in the Voice of the Customer task force.
Currently seeking a position as Director for a multi-unit restaurant franchise that is growing, engaged and
excited about the future. A company which will utilize all skills, abilities and areas of expertise.
PROFESSIONAL EXPERIENCE
Wendys of Fort Wayne, Inc.
(Fox Group Restaurants, Richard Fox Franchisee)
Director
Fort Wayne, IN

May 1995 to Present

Director- Responsible for growth and profitability of 26 Wendys Restaurants and two Convenience Stores
with 40 MM in annual sales. Duties include complete operational and P&L responsibility, human resources
compliance and training, facility maintenance which including supervising Service Technicians, personnel
training and development, marketing, ensuring operational excellence, maintaining the companies core
values and guiding my team.
Carrols Corporation
District Manager, North Carolina
Syracuse, NY

February 1993 to May 1995

District Manager- Managed 9 Burger King Restaurants in Raleigh/Durham, NC. Duties included growing
sales and profits, recruiting and training management personnel, maintaining superior level of QSC,
protecting company assets and maintaining facilities.
Wendys Western Reserve
(Fox Restaurant Group, Richard Fox Franchisee)
Area Supervisor, Ohio
Valley View, OH

January 1988 to February 1993

Area Supervisor- Effectively managed 7 Wendys Restaurants in Cleveland, Ohio. Assisted Franchisee with
expansion into new marketplace.
Wendys Western Va.
Area Supervisor / General Manager / Assistant Manager
Roanoke, VA

September 1981 to January 1988

Area Supervisor- April 1985 to January 1988

Restaurant Manager- June 1983 to April 1985
Assistant Manager- September 1981 to June 1983

EDUCATION HISTORY
National Restaurant Association l ServSafe Certified
Virginia Western College l Automotive Technology

1980-1981