Tonya Sherwood-Appell

9221 Clayton Street

Thornton Colorado
80229
Cell(435)849-1215
To find a job utilizing my excellent communication and people skills in the area of customer
service and sales.
Skills and Experience
· Understands product information and communicates detailed information to customers.
· Superior knowledge of hardware and software applications of computers.
.
· Works as a team member.
Computerliterate: To include Windows 98,Microsoft Word and Grammer
Strong Interpersonal skills
Extensive experience training,Organizing and follow-up varied responsibilities in a timely and
complete manner
Knowledgeable of Commercial Maintenance/Janiotrial requirements specific contracts,cost.
· Assisted customers to locate merchandise and answer questions.
· Stocked products.
· Organized merchandise on shelves.
· Worked with co-worker to put up and take down displays.
.
· Maintained program and system documentation instructions and related information.
· Received and processed user originated requests, using proper system control language and
entered data in applicable format.
· Received completed jobs, checked output and system messages, and routed to appropriate
personnel.
· Maintained database, revising and deleting records, and inputting new data, including other
necessary tasks to keep system operating efficiently.
· Reviewed orders prior to input to ensure the details of orders were accurate.
· Managed money transactions as a certified accountant.
Responsible for scheduling and training new employees able to estabish effective employee
relationships.
Office skills,Multi-line telephone,filing and keyboard operations.
Knowledgeable production typing
Effective communication skills
Proven ability to work effectively with minimal supervision.
Previous Experience in customer service and client relations and worked in kitchen at hospital.
HIGHLIGHTS OF QUALIFICATIONS
Computerliterate: To include Windows 98,Microsoft Word and Grammer
Strong Interpersonal skills
EDUCATION AND TRAINING
2000 Professional Career Institute Windows 98(certificate) Grammer(Certificate)
Victorville,California
Employment
WORK HISTORY
09/2008-10/2009 21 fITZSIMONS Housekeeper
Aurora,Colorado
80210
10/2007-09/2008 Boulder Community Hospital Housekeeper
Boulder,Colorado
80303
01/2007-10/2007 Balfour Cherrywood Village Housekeeper
Louisville,Colorado
80027
06/2006-11/2006 Travel Centers Of America Coffee Bar/Housekeeper/Stocker
Barstow,California
92311
02/2002-05/2006 Comfort Keepers Cargiver
Westminster,Colorado
80229
01-1997-04/2001 Barstow Community Hospital Assistant Supervisor Housekeeping
Barstow,California
92311
10/1994-12-1996 Good Nite Inn Assistant Supervisor Housekeeping
Barstow,California
92311