KANPUR INSITUTE OF MANGEMENT

STUDEIS
PGDM FOURTH TRIMESTER (2014-17)IST Sessional Exam
OSHRD
Name:
Name..

Fathers

Invigilators

Sign

.
Max marks =50
time=1.5hr

Max

SECTION-A
All Sections are Compulsory
Objective Questions
[1*25=25]

1. _______________ is the formal arrangement of jobs within an organization.

a. Departmentalization
b. Organizational design
c. Organizational structure
d. Work specialization
2. Organizational design is based on decisions about ____________.

a.
b.
c.
d.

work specialization and mechanisms

chain of command and span of control
centralization and matrices
strategy and structure

3. In describing the degree to which tasks in an organization are divided into

separate jobs, managers use the term ___________.

a.
b.
c.
d.

work specialization
departmentalization
chain of command
span of control

4. On what basis are jobs grouped in order to accomplish organizational goals?

a. departmentalization
b. centralization
c. formalization
d. coordination
5. Functional departmentalization groups jobs by ______________.

a.
b.
c.
d.

tasks they perform

territories they serve
products or services they manufacture or produce
type of customer they serve

6. Departmentalization based on _______________ groups jobs is based on the

territory or physical location.

a. functional
b. product

c. geographic
d. matrix
7. Work teams composed of individuals from various functional specialties are
known as ________________ teams.

a.
b.
c.
d.

differentiated
product
cross-functional
weak

8. The line of authority that extends from the upper levels of management to
the lowest levels of the organization is ____________.

a.
b.
c.
d.

authorized line of responsibility

unity of command
responsibility factor
chain of command

9. ______________ refers to the rights inherent to a position that allows a manager

to tell subordinates what to do and expect them to do it.

a.
b.
c.
d.
10.

Responsibility
Unity of command
Chain of command
Authority

a.
b.
c.
d.
12.

authorized line of responsibility

unity of command
responsibility factor
chain of command

a.
b.
c.
d.
13.

authorized line of responsibility

unity of command
responsibility factor
span of control

a.
b.
c.
d.
14.
a.
b.
c.
d.

centralization
decentralization
alternative organizational structure
customer-based structure

Which one of Fayols 14 principles of management helps preserve the

concept of a continuous line of authority?
a. unity of demand
b. unity of command
c. demand structure
d. continuous demand
11. The theory that a person should report to only one manager is called
____________.

The concept that defines the number of subordinates that report to a

manager and that indirectly specifies the number of levels of management in
an organization is called _____________.

In recent years, there has been a movement to make organizations more

flexible and responsive through _____________.

A(n) ____________ organization is able to change rapidly as needs require.

organic
horizontal
vertical
mechanistic

15. What is a strength of a simple structure?

a. Employees are grouped with others who have similar tasks.
b. It focuses on results.
c. It is inexpensive to maintain.
d. There are cost-saving advantages from specialization.
16. What is a strength of a simple structure?
a. Employees are grouped with others who have similar tasks.
b. It focuses on results.
c. It is inexpensive to maintain.
d. There are cost-saving advantages from specialization
17. Top management works on
a. Strategic plan
b. Corporate plan
c. Budgeting
d. Both a & b
18. Strategic plan' often refers to as
a. Long term plan
b. Short term plan
c. Both A and B
d. None of the above
19. In the planning process, the first step is to
a. Set an objective
b. Evaluate alternatives
c. Determine strength & weaknesses
d. None of the above
20. The bottom line of any business plan is
a. Marketing plan
b. Financial plan
c. Personnel plan
d. Production plan
TRUE/FALSE.
21.

Organizational design is the organizations formal framework by which job

tasks are divided, grouped, and coordinated.
22. Organizational structure is the degree to which tasks in an organization
are divided into separate jobs.
23. The concept of work specialization can be traced back a couple of
centuries to Adam Smiths discussion of division of labor.
24. Today, most managers see work specialization as a source of everincreasing productivity.
25. Grouping jobs on the basis of product or customer flow is termed customer
departmentalization
26. When decisions tend to be made at lower levels in an organization, the
organization is said to be decentralized.
27. The concept of centralization-decentralization is absolute
28. A term for increased decentralization is employee empowerment, which is
giving employees more authority to make decisions.

29.

The degree of formalization varies widely between organizations and even

within organizations.
30. The relationship between organizational size and structure tends to be
linear.