Professional Documents
Culture Documents
September 2013
Index
Executive Summary
Sector Overview
Evolution of E-Commerce in India
Enablers of E-Commerce
Business Models & Key Players
Segment Analysis
I. Online Travel Largest Segment
II. E-Tailing Fastest Growing Segment
III. Classifieds
IV.Other Segments
Michael Porters Analysis of the E-Commerce Industry
Changing industry dynamics due to entry of Amazon
Next big opportunity or a bubble?
Profiles of Major Players
I.
Private Players
II.
Public Players
Executive Summary
The current size of the
Indian E-Commerce
industry is US$ 9.48
Bn and it has grown at
a CAGR of 35% during
the past 3 years
The E-Commerce industry in India has come a long way since the tumultuous years of the dotcom bubble. ECommerce has been experiencing stupendous growth in recent times which has led to a boom in the online
travel and E-Tailing segment in India. But the real question is whether the industry can sustain this highgrowth momentum or not?
The trend of online shopping is set to see greater heights in the coming years, not just because of Indias rising
internet population, but also due to changes and growth in the supporting ecosystem
Earlier the flood gates were opened by online travel sites such as Indian Railway Catering And Tourism
Corporation (IRCTC) and makemytrip.com which changed the way Indians booked travel tickets. Now E-Tailing
or online retailing has taken the center stage and has seen faster growth than all other E-Commerce segments
The industry has attracted millions of online consumers by creating a secure online transaction
environment, facilities such as Cash-on-delivery (COD), and a strong focus on customer service that led to
Indian consumers placing their trust in online shopping
The major challenges for the online industry till date remain logistics & fulfillment and cash on delivery
dependency of new customers. The logistics part remains an external challenge which retailers cannot
overcome in a short span of time. While cash on delivery is essential in a nascent E-Commerce market, it
impacts business margins negatively and increases the cash burn rates in the long-run
At present E-Commerce companies in India have rushed to make announcements on new offerings and also
are strategizing fast on their next move and some have even started tweaking their business models, in the
wake of Amazons entry in India (becoming reseller of goods rather than daily deals websites)
However, the industry is facing some tough challenges to stay afloat because only a handful of entities are
making money if at all and investors are no longer interested to burn their money in the current price sensitive
market which is showing few signs of recovery in the next few years
The industry is reaching a phase of consolidation as many multi-category players such as Flipkart and
SnapDeal have started acquiring niche players in order to widen their offerings and about. Approximately, 70%
of venture-funded Indian E-Commerce companies are expected to disappear over the next one year or so, as
the local industry undergoes significant consolidation (acquired or shutdown)
As the Indian E-Commerce space becomes more and more crowded, it is imperative for investors to look at
new white spaces in this sector such as a specialized logistics providers to the E-Commerce industry or
players offering innovative products / services. Also, investors are going back to the basics quickly and are only
willing to back those existing players who possess robust business models and visible profit margins and have
a clear path to provide an exit
Sector Overview
Market Size (US$ Bn)2
12.60
9.48
7.03
3.85
2009A
Estimated
Y-o-Y
Growth 33%
5.26
2010A
2011A
2012A
Calendar Years
2013E
Classifieds
5%
Other Online
Services
2%
Dominated by
online travel
industry
E-Tailing
14%
Online Travel
Industry
73%
Launch of internet
in India via dialup in
6 cities
1996
August 1995
Entry of a large
number of big
players in E-Tailing
segment
Muted activity in
the industry due to
dotcom bubble in
2000
Launch of online
job portals
2010
2006
1997
2000
Launch of online
B2B and online
matrimonial portals
2005
2007
Launch of online
travel agents
(OTAs)
Launch of first
group buying
website in India
New trend of using
social networking
sites (SNS) as a
marketing tool
begins thus leading
to the advent of
social commerce
2nd Wave - Duplication of global business models (me too strategy) and improvement in the ecosystem
Enablers of E-Commerce
Indias fast growing base of ~150 million Internet users is currently the third largest in the world, and the pattern of online behavior is rapidly
converging with that of users in developed countries
Advent of smart-phones leading to m-commerce
Smart Phone Users in India (Mn)
450
All others
2%
MasterCard
12%
250
Direct Debit
58%
Visa
21%
40
2012
2015
2020
Indias projected 330 million to 370 million Internet users will form the second-largest Internet population in the world by 2015
2300
80%
77%
2000
1500
34%
1000
38%
10%
480
500
245
120
102
0
Global
China
United
States
Internet Users
India
3000
2662
86%
84%
2500
2000
1500
28%
43%
43%
1000
583
279
350
United
States
India
500
105
Japan
% Penetration
Global
China
Internet Users
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Internet penetration
based on current
population is expected to
substantially increase
within the next 2-3 years
from 10% at present to
28% by 2015
Japan
% Penetration
Source:- McKinsey, Online and upcoming: The Internets impact on India Dec 12
B2C
Online Classifieds
Online Retail
Currently small, set to grow with
the entry of several players
Online Travel
Online retailing/E-Tailing
Online Classifieds
Digital Downloads
Financial Services
B2B
Online Classifieds
Online Travel
E-Tailing
Customers buy
tickets, book hotels and
purchase tour packages
online. The ticketing
services can be for
airlines, railways or
buses
Online Classifieds
Portals connecting
buyers and sellers by
providing classifieds
space where the sellers
can advertise their
product, jobs etc.
Financial Services
Segment Analysis
I. Online Travel Largest Segment
Segment Size (US$ Mn)2
Segment Overview
The growth in Indias travel and tourism industry is the second
fastest worldwide and India is poised to be among the top five civil
aviation markets in the world over the next decade
8.99
5.32
Estimated
Y-o-Y
Growth
33%
4.09
2.99
2009A
2010A
2011A
Calendar Years
2012A
2013E
10%
18%
6.91
48%
International Air
tickets
6%
Railway Tickets
39%
Bus Tickets
2%
Tour
Packages/Trav
el Insurance
1%
Domestic Air
Tickets
50%
24%
* Numbers take into account Indian Online Airline Market
1 Makemytrip.com, Company presentation
2 Internet and Mobile Association of India, April 2013
Segment Analysis
II. E-Tailing Fastest Growing Segment
Segment Size (US$ Mn)1
Segment Overview
The online retail/E-Tailing industry clocked revenues of US$ 1,292
Mn in 2012, growing at 68%, a rate faster than any other ECommerce segments
2,002
Players that emerged as category leaders were those that were able
to penetrate their target market deeply to offer a large range of
products by spreading their operations beyond the top cities
There has also been consolidation in the market, with larger players
acquiring small single-category ones to enhance their portfolios (for
example, SnapDeals acquisition of eSportsBuy.com)
1,292
769
475
310
2009A
2010A
2011A
2012A
2013E
Calendar Years
Estimated
Y-o-Y
Growth
55%
Others
Products
3%
Books
4%
Laptops/tablets
24%
Apparels +
Footwear
21%
Jewellery
4%
Home
Furnishings
3%
Mobile phones
19%
Total Market Size ~ US$ 1,292 Mn
Cameras
14%
Consumer
Durables
8%
Segment Analysis
II. Online Retail Structure
Online Retail
Multi-Category players
Jewellery
Revenue Mix (2011)1
Multi-Category
Players
46%
Verticle
focused players
54%
Revenue ~ US$ 769 Mn
Segment Analysis
III. Classifieds
Segment Size (US$ Mn)1
Overview
Overall, the classified market in India will be driven by the growth
in the services sector, favorable demographics and growth in
advertising
613
471
Online Classifieds
Comprises of extensive ad
space and structure
Longer messages and use
of graphical text
337
Offline Classifieds
Newspapers comprise a
major part of this segment
Ads are typically short and
are charged on the basis of
number of words and are
mainly text with no graphics
Estimated
Y-o-Y
Growth
30%
217
155
2009A
2010A
2011A
2012A
Calendar Years
2013E
Recruitment Services
Other B2C
Classifieds
7%
Matrimonial Services
Online Jobs
59%
Automobile Advertising
1Internet
10
Segment Analysis
IV. Other Segments
Financial Services
Segment Size (US$ Mn)
578
451
308
2009A
Insurance
Related
Services
29%
370
Estimated
Y-o-Y
Growth
25%
2010A
2011A
Calendar Years
2012A
Utility Bill
Payments
including
Mobill Bill
Payments
40%
2013E
222
159
86
2009A
Estimated
Y-o-Y
Growth
25%
104
2010A
2011A
Calendar Years
2012A
2013E
Online Food
Delivery
23%
Online
Entertainment
Ticketing
72%
11
12
Fifteen months after the worlds largest online retailer Amazon staged a
tentative entry into the Indian market with the launch of
Junglee.com, the US online retailer in June 2013 announced the launch
of Amazon.in, a marketplace that will facilitate online transactions
between buyers and sellers in India
Amazon has been actively lobbying with the government to relax
regulations against foreign E-Commerce firms and allow FDI in online
retail
In a knee-jerk reaction, major Indian portals switched from an inventorybased approach (selling themselves) to a marketplace model (offering a
platform to third-party sellers) in order to effectively compete. Snapdeal
has pioneered this and are a zero inventory, managed B2C marketplace
Though the entry of Amazon into the Indian E-Commerce market further
increases the competition, on the flipside it is likely to improve the ECommerce landscape in terms of logistics, buyer protection and
consolidation. SMEs will also get one more credible marketplace as a
retail growth channel
12.65
12.43
11.92
8.45
Myntra
1
Comescore
Flipkart
8.11
Jabong
Amazon.in
Snapdeal.com HomeShop 18
Unique Visitors (Mn) June 20131
13
Opportunity or Bubble?
The online shopping habit was initially started in 2003 by the no frills
airline Air Deccan in India which accepted bookings only through the
internet and the IRCTC
An
Opportunity, but
will require
innovation; many
existing players
will perish soon
14
TV18
Home
Shopping
Network Ltd. is the online &
on-air retail marketing and
distribution venture of the
Network18 Group. It offers
internet and multimedia retail
services in India. It offers
electronics and computers,
cameras
and
mobiles,
jewellery and watches, etc.
The company was founded
in 2006 and is based in
Noida, Uttar Pradesh.
~300
~400
~100
NA
~37.5
Unique
Visitors Per
Month
(Millions)
12.64
8.45
13.17
NA
8.11
Disclosed
Investment
(US$ Mn)
401.29
113.73
64.30
NA
96.75
PE Funding
Revenue
(US$ Mn)
Description
NA
15
Fingerprints
Fashions
Pvt. Ltd. owns and
operates
an
online
portal inkfruit.com, is an
online t-shirt store. The
firm designs t-shirts
which are submitted and
voted by the community.
The
company
was
founded in 2007 and is
based
in
Mumbai,
Maharashtra.
~46.671
~10.42
NA
~30
~50
Unique
Visitors Per
Month
(Millions)
NA
NA
NA
NA
3.5
Disclosed
Investment
(US$ Mn)
13.03
NA
3.94
5.50
16.00
PE Funding
Description
Revenue
(US$ Mn)
16
InfoEdge
Description
Sub-Industry
Financials (US$ Mn):
- Revenue
- EBITDA
- Net Income
Valuation Metrics (US$ Mn):
- Enterprise Value (EV)
- Market Capitalization
- EV / Sales
- EV / EBITDA
-P/E
Online Travel
Online Classifieds
$78.33
$225.02
$60.46
27.64
(14.31)
16.81
15.27
(27.58)
11.41
521.62
$463.64
$700.53
558.55
498.16
785.49
6.66x
2.06x
11.59x
18.87x
NM
41.68x
36.59x
NM
68.84x
Note:- Financials are for the year ending March 2013, Shares prices as on 29 August 2013, Ex-change rate for USD-INR - 60
17
Target
15-Jun-13
EV/Sales
Multiple
$138.00
~24.34x
NA
NA
12.51
NA
20
~0.62x
9-Feb-12
eTree Marketing (Letsbuy.com)
Deal Value
(US$ Mn)
4-Apr-12
eSportsbuy.com
Exit by
10-Apr-13
Acquirer
Flipkart
18
Major Investments
19
Indentify categories which have high growth opportunities and companies within those
Bring strategic and financial investors to your E-Commerce business (Domestic and International)
20
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