Professional Documents
Culture Documents
Competency Unit
Page
LKA-LOG-101-x
2-3
LKA-LOG-102-x
4-9
LKA-LOG-103-x
10 11
LKA-LOG-104-x
12 - 15
LKA-LOG-105-x
16 - 17
286354132
Reference: LKA-LOG-101-x
Competency Unit: Forklift / Reach-truck Operation
Essential Skill
The correct and safe operation of forklift and/or reach-truck is an essential skill element for all warehouse staff assigned to handle these equipment.
It is mandatory for all warehouse staff assigned to operate forklift or reach-truck to complete this Competency Unit.
Competency Elements
CE1
SS01
SS02
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286354132
Practical
Assessment
Practical
Assessment
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
Practical
Assessment
Reference: LKA-LOG-102-x
Competency Unit: Receive Incoming Cargo (including Put-Away)
Receiving Process
1
Unloading and
Palletizing
Complete Receiving
Documentation and
Release Driver
Put-Away
CE4
CE7
CE8
CE10
CE11
CE12
Put-away cargo
into Storage (in
accordance to
Linc QMS)
SS21
SS22
SS23
SS24
Competency Elements
CE2
Prepare for
Receiving
CE3
Inspect &
Prepare the
Container / Lorry
for Receiving
SS03
SS04
SS06
SS05
Unloading
Palletized and
Non-Palletized
Cargo
CE5
Sorting &
Palletizing Cargo
CE6
Disposition of
Packing
Materials
SS07
SS08
SS09
SS12
SS10
SS13
SS14
SS15
SS11
Completion of
Documentation
before Releasing
Driver
Check Incoming
Cargo against
Inbound Tally
Sheet
CE9
Identify, Handle
& Report NonConforming
Products
SS16
SS12
SS17
SS18
SS19
Prepare Cargo
for Put-Away to
Storage
SS20
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Oral
Assessment
Select the
appropriate staging location for the
receiving / picked cargo.
Print Inbound Tally
Sheet and check the key information
across the different receiving
documents to ensure correctness.
Written
Assessment
Inspect the
container/lorry to spot tampering where
receiving cannot proceed.
Oral
Assessment
Prepare the
container / lorry for unloading according
to Quality System and safety guidelines
Recognize the
packing symbols and the care needed
when handling it.
Oral
Assessment
Unload a palletized
product from the container/lorry without
damaging the products and complying
with all the workplace safety guidelines.
Practical
Assessment
286354132
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
Oral/Written
Assessment
Practical
Assessment
286354132
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
Practical
Assessment
Practical
Assessment
Identify the
different types of pallets used in the
warehouse and explain their usage
Oral
Assessment
Perform palletizing
for each type of cargoes including bags
and cartons.
Practical
Assessment
Identify and
separate non-conforming products
(damages and poor (quality)
packaging).
Identify the
different types of packing materials
commonly used in warehouse including
Oral
Assessment
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
CE7 Completion of
Documentation before
Releasing Driver (in
accordance to
Tupperware QMS)
286354132
Practical
Assessment
List conditions of
container that is unacceptable.
Oral
Assessment
Prepare Equipment
Interchange Receipt (EIR)
Prepare
acknowledgement to release the driver.
Check, verify,
record and confirm receipt using the
inbound tally sheet.
Identify and
separate non-conforming products
(damages and poor (quality) packaging)
Practical
Assessment
Oral
Assessment
Practical
Assessment
Practical
Assessment
Practical
Assessment
Oral
Assessment
Explain the
discrepancy reporting procedure
Oral
Assessment
Prepare
discrepancy report (Goods Receipt
Inspection Report, Berita Acara report
and Accident Warehouse Report)
Prepare and label
quarantine products for put-away to
quarantine locations.
Practical
Assessment
Practical
Assessment
Practical
Assessment
Practical
Assessment
Apply the
warehouse zone and storage guideline
to put-away (pick) the required
products.
Oral
Assessment
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Identify the
Practical
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
& Assignment
CE12 Put-away cargo into
Storage (in
accordance to
Tupperware QMS)
286354132
Assessment
Practical
Assessment
Perform put-away
of non-conforming products to the
correct quarantine locations.
Practical
Assessment
Oral
Assessment
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
Reference: LKA-LOG-103-1
Competency Unit: Pick & Stage Cargo
Picking Process
1
Receive Pick list
2
Travel to Pick Location
3
Pick Cargo from Location
4
Travel to Staging Area and Unload
Competency Elements
CE13
SS03
SS04
SS26
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SS21
SS22
SS27
SS07
SS09
SS28
SS12
SS29
10
Identify the
relevant field in the pick list and
customers instructions used for picking.
Oral
Assessment
Practical
Performance
Select the
appropriate staging location for the
receiving / picked cargo.
Written
Assessment
Apply the
warehouse zone and storage guideline
to put-away (pick) the required
products.
Identify the
physical storage location for any given
location name.
286354132
Practical
Assessment
Oral
Assessment
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
Practical
Assessment
Practical
Assessment
11
Apply the
guidelines to plan the picking
sequence / route to minimize travelling
time.
Recognise the
packing symbols and the care needed
when handling it.
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Perform sorting of
products using the various
identifications on products including:
Item Code and
Batch/Lot number
Item Code and
expiry date
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
Oral
Assessment
Practical
Assessment
Practical
Assessment
Identify and
separate non-conforming products
(damages and poor (quality)
packaging).
Oral
Assessment
Practical
Practical
Assessment
12
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
Assessment
286354132
13
Reference: LKA-LOG-104-1
Competency Unit: Pack Cargo
Packing Process
1
Sort and Check Cargo
2
Pack cargo for export
Competency Elements
CE18 Sort and Check cargo
SS07
SS12
SS30
SS09
SS13
SS10
SS31
SS11
SS32
SS33
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14
Identify the
relevant field in the pick list used for
sorting and checking.
Oral
Assessment
Recognise the
packing symbols and the care needed
when handling it.
Practical
Assessment
Perform sorting of
products using the various
identifications on products including:
Item Code and
Batch/Lot number
Item Code and
expiry date
Practical
Assessment
Practical
Assessment
Oral
Assessment
Prepare
Berita Acara Accident Warehouse
Report and the Discrepancy report for
follow-up.
Practical
Assessment
286354132
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
15
286354132
16
Identify the
different types of packing materials
commonly used in warehouse including
cartons, bubble wrap, corrugated paper,
kraft paper, vacuum pack, packing
foam, corner protectors, tapes and
adhesives.
Identify the
different types of pallets used in the
warehouse and explain their usage.
286354132
Perform packing of
products for shipment/delivery without
damaging them and complying with
workplace safety.
Oral
Assessment
Oral
Assessment
Practical
Assessment
Practical
Assessment
Perform palletizing
for each type of cargoes including
bags,and cartons.
Practical
Assessment
Practical
Assessment
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to :)
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
17
Reference: LKA-LOG-105-1
Competency Unit: Prepare for Delivery
Receiving Process
2
Handover of Goods to Driver
3
Loading unto Truck / Container
4
Release the Truck/Container
CE24
Competency Elements
CE23 Handover products to driver using Pick
list
SS35
SS07
SS38
SS36
SS37
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18
Organise the
handing over of products in one or
many orders to a driver.
Practical
Assessment
Practical
Assessment
Prepare a loading
plan for a container or lorry with
palletized products and/or nonpalletized products.
Recognise the
packing symbols and the care needed
when handling it.
CE27 Complete
Documentation to
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SS38 Types of
Releasing
Load palletized
products into the container or lorry
safely.
Load nonpalletized products (including cartons
and bags) safely into the container or
lorry without damaging the products.
Secure the
palletized products in a container/lorry
after loading them.
Secure the nonpalletized products in a container/lorry
after loading them.
Identify the documents used for
releasing the driver with the cargo.
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
Oral
Assessment
Practical
Assessment
Practical
Assessment
Practical
Assessment
Practical
Assessment
Oral
Assessment
19
release Driver
286354132
Stock Controller
Assessment
Method
WH Supervisor
Assessment Criteria
(Candidate should be able to: )
WH Checker
WH Operator
Competency Element /
Performance Required
Casual Worker
Application
Documentation.
20