Research on

Information
Technology in
Banking Sector

Muhammad Mukarram M.Com-II

(Night)
National University of Modern
Languages

INDEX
SR.
NO.

PARTICULARS

PAGE
NO.

RESEARCH ON BANKING SECTOR IT SYSTEM

1.1

Aims and Objectives

1.2

Research Questions

1.3

Variables and Measurement

1.4

Data and Information for the IT technology in Banking

sectory

1.5

Types of Research expected

1.6

Limitation of Research

1.7

Reason for choosing the aim and objectives for research

1.8

Gantt Chart

1.9

Ethical Consideration

1.10

Review Literature

RESEARCH IMPLEMENTATION

2.1

Methodology Rationale

2.2

Research Validity and Reliability

10

2.3

Data and Information Source

11

2.4

Tools used for Data and Information Source

11

2.5

Data Collection and Sampling

12

2.6

Analysis of Data and Information

13

RESEARCH EVALUATION

14

3.1

Comments on Data and Information Analysis

14

3.2

Comments on Aims & Objectives

14

3.3

Why and How the Research Valid and Reliable

15

3.4

Limitations of Findings

15

RESEARCH PRESENTATION

16

4.1

Presentation of the research result

16

4.2

Conclusions of the findings

16

RESEARCH
Research is the study of the relevant material which gives the valuable source of material
with the help of systematice investigations in establishment of facts and figures to
become enable to reach the new ideas and conclusions.

INFORMATION TECHNOLOGY (IT) IN BANKING SECTOR

Now these days the information technology (IT) has get much more importance in the
whole world not in only banking sector. Information Technology system includes the
computers equipments and their users to use widely comes to see in the whole industry.
The information technology has a great impact on the banking sector which gives the
secure, healthy, and fast environment with the degree of satisfaction where all the peoples
rely on the banking IT system and their use. In the banking sector the Information
technology (IT) provides the role in the internet banking, e-payments, investments
security, and data security with providing the big role of contribution of profits in
banking sector.

AIM AND OBJECTIVES

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My aim of this project is to investigate the quality of the services by using the
information technology in the banking sector to improve, develop, and implement the
procedures to avail the time budget with the reliability and the comfortability of the
services offered to the customer as early as they want.

RESEARCH QUESTIONS
Research Questions are very important for the improvement and gain the exact and
approximate conclusion. Research questions should be on analytical, potential
improvements, resultant, investigative, capable, identical according to the expectations
and possible improvements for the gain of sector in the competitive market with the gain
of high interest of the customer. Research questions are the following;

Analytical & Potential Improvements

1. What should be the new in the existing system to improve the quality of services?
2. What types of products and services offered which needs the improvement of the
information technology system?
3. What recommendations should be for the improvements?
4. What types of techniques and functionality should be used for the improvement?
5. What types of e-development services should be used?

Investigation & Results for improvement

1. What are the contrast and comparison of the new and old technology?
2. What types of securities should be used to improve the quality of services?
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3. How meet the expectation of the current and future requirements?

4. Will the organization be able to meet the expectations of its customer?
5. Will the organization be able to meet the cost of using this technology?

Highlights of the Expectations & Possibilities for Improvements

1. How would measure the cost and quality of the technology used?
2. What types of technology would give the efficiency and effectiveness of the
services?
3. How the technology will enable the organization in term of its expectation to gain
the high profit.

VARIABLES AND MEASUREMENT

In the research project it is very important part to take the first eye on the variables and
control with the measurement. The variables of this research on information technology
in the banking sector is includes the operationalization variables, systematic variables,
users variables etc. Variables are that point on which and where we use the technology of
control and measurement.

DATA AND INFORMATION FOR THE IT TECHNOLOGY IN BANKING

SECTOR
As banking sector is the vast field and the data and information relating the technology
use in the banking sector which includes the system data and information, financial data
and information, product and services, rules and regulations, policies and procedures with
the need of new one for the improvement and development with replacement of existing
technology for providing the better services.

TYPES OF RESEARCH EXPECTED

Information technology is very broad field is using in different industries but in the
research of the advancement of the information technology in the banking sector to
establish as part of the IT is to understand the specialization, functions, workplace,
position and location. The research in types of IT includes the computer network system,
designing, upgrading, developing, database maintaining, diagnosing, installing and
uninstalling, repairing with the possible solutions to help the organization and customer
to use the IT technology or the computer systems more than effective as previous.

LIMITATION OF RESEARCH
As in research, there is no limitation for the research of the information technology but
with the limitation of the organizational resources for the research and development and
the originally technolgy development and implementation.

REASON FOR CHOOSING THE AIM, OBJECTIVE FOR RESEARCH

It is very important part of the research project to use the effective methodology as
information technology is the vast field and the reason which I think the better use of
information technology need in the banking system to make more then more to secure
and effective for the peoples. My aim and objectives in this research to find out and
investigate the better use of technology for the banking system to secure more than more
with the replacement of existing system.
GANTT CHART
Gantt chart is normally used to define the project sheduling like the time schedule of
project from start to end with the project activities. This chart shows the breakdown
structure of the specific project to show the activity level of the project and the time
schedule.

ETHICAL CONSIDERATION
Ethical consideration in research project is to build the trust for results validity, honest
reflection, consideration, and accuracy with the entire work of research to endure and
devote with the examples of transmiting the values with ethics to conduct.

REVIEW LITERATURE
Review literatue is to point out the critical effects of the knowledge and research of
findings as well as the theoratical and methodological according to the sources of
description and non description with the experimental work of interpret and conceptual
achievement.

RESEARCH IMPLEMENTATION
METHODOLOGY RATIONALE
The methodology is very important for the project due to several reasons in determination
of finding the resources for the sufficient information for the specific project. The
research is based on the methodology of researcher that how it should perform and from
where the data is taken from and collection of data.
The rationale methodology for this research project is including the people observations,
questionnairs, internet source, and secondary research. All the methods are very
important, unique, and useful for the accurate and approximate result for the project.
These methods may not be useful seperately for the project results but may be
implemented each and every method for the gathering the information for the analysis
and possible accuracy in achieveing the objectives of the project. The Rationale
methodology for this project is also helpful to know the fast and lastest technology

implementation due to the help of observations, questionnaires, and existing data analysis
in achieving and implementation of the new one.

RESEARCH VALIIDITY AND RELIABILITY

The research validity and reliability is totally depending on the methodology used on the
research project. The methodology use for the research project makes the project valid
and reliable which includes the data information, people observations and questionnaires,
are the useful method in the way of research the project as observations discovered a lot
of necessary information during the research where the researcher able to analyse the
existing technology with the new technology with the help of additional assumptions with
the helpful change with the consideration of the existing technology.
In this project as day by day the science is growing and the infomration techonology has
become a broad and vast field so it is necessary to research and implement the latest and
new technology implementation in the banking sector which makes the banking sector
more secure and reliable which comes from the validity and reliability of the research
project.

DATA AND INFORMATION SOURCE

This is the important part of the reseach to find out the source of data and information
from where the exact data and information are collected to make the project valid and
realiable for the objectives and prospectives in order to execute the achievement.
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The data and information is collected for this information technology project in the
banking sector from the users of the banking system and the operational persons of the
banking sector to make the research reliable with the assumptions and perceptions and
also the problems facing with the current technology using in the banking sector where
the customer is feel some hesitance to make the transaction like the customer feel the
hesitance to do the online web transaction due to the security reasons. For that purpose
the data and information is based on the experience of the existing technology which is
very useful for the research on the new technology.

TOOLS OF DATA AND INFORMATION SOURCE

The tools are used for the collection of data and information is includes the interviews,
questionnairs, observations and the existing information technology in the banking sector.
The tools are used on the projects the peoples experience and facing problems which help
in the new research in the development and implementation of the new technology to
remove the error and problems.
The tools of the data and information is include the analysis, variables, relevant data, cost
effectiveness, availability of data and information, specific task, reliable measurement,
area of experience and opportunity where to implement, features data, easy processing,
expected changes, quality of work, histogram charts, with the assumptions and
perceptions and also the process determination of the reliable changes to improve the
quality of product and services in achievement of its characteristics which makes the
proposed change in replacement of the old technology with the new technology in
achievement of its objectives.

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DATA COLLECTION AND SAMPLING

There are a number of methods for collecting the data and information for the statistical
analysis. The methods include the experiments, observation, and questionnaires.
Sampling is the result of the statistical analysis is often done for the reasons of the cost.
In this project the statistical analysis of the collective data to find out the approximate
results of the information technology which includes the cost effectiveness and the other
experiments of the data collection which gives a shape of plan to implement or the results
shows the specific orientation is called the sampling. The sampling may be use by the
different methods like simple sampling (means that every possible sample is likely to be
choose), startified sampling (means that the different types of sample use in the different
context), and cluster sampling (means that the sample groups of the individual
objectives). In this research the data collection and sampling is the modified technology
in replacement of the existing to gain the objectives.

ANALYSIS OF DATA AND INFORMATION

The analysis of the data and information includes the process of statistical analysis,
quality of data, quality of measurement, transformating, data characteristics, statistical
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methods, and stability of results. In this project the information technology improvement
in the banking sector the researcher analyse the data statistically on the area of
opportunity and the area of experience to conclude the approximate results for the better
opportunities and experience. The analysis may be in two different types according to the
requirement of the research project like primary analysis and the secondary analysis. The
primary analysis means to collect the information regarding the project, analyse the
expectations, generate the ideas, and analyse the estimated data of information for the
aprroximate results where the secondary analysis is that the relevant data is available for
the help in the research for the new development and improvement. In this research
project of information technology in the banking sector both types of analysis are used to
achieve the objectives.

RESEARCH EVALUATION
COMMENTS ON DATA AND INFORMATION ANALYSIS
In this research of the information technology of the banking sector I have analyse that
the technology is growing day by day and the most effectively use of the banking sector
is based on the information technology which includes the electronic payments,
softwares, networking, online systems, web payments, ATMs, debit and credit cards
which required the most secure system to give the level of satisfaction to its customer to
gain the high trust and interest. So, it is analyse that the secure information technology
system is always need for the current and future prospects of the organization and the
customer relation as the customers have the problem in the online payments like from the
websites or e-payments where the hackers may easily hack the system the research
includes the prospects on which to make and implement the secure and fast tracking
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system which makes the customer satisfaction and the stability of the organizational
structure.

COMMENTS ON AIMS AND OBJECTIVES

In this research my aim and objectives is to develop the fast and secure information
technology system in the banking sector which creates the more reliablity in every sense
like the fast track of receipts and payments, reliable software system, secure web system
which give the efficiency and effectiveness of the transactions with the quality of
products and services in the right and easy way with the reliability and comfortability for
its users. My main aim is to research on the core prospects of the information technology
system of the banking sector in the area of opportunity where the banking sector can
much grow and develop the more secure system for its valueable cutomers and the
reliable worth of the banking sector in the way of improvement and achievement.

WHY AND HOW THE RESEARCH VALIDITY AND RELIABILITY

As the research is relating to the information technology system of the banking sectory
improvement and development the question relate the valiedity and reliability of the
research about why and how is that the research on the information technology system of
the banking sector why becos to improve and develop the quality of products and sevices
with the secure IT system and the information technology system in banking sector how
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becose the security is much important and the major part of the banking system to
provides its customers for the reliablity and effectiveness of its products and services
offering to and availing by its customer in the easy and fast way of the fast world. So, the
research on the information technology on the banking sector for the further improvement
and development shows the validity and reliability.

LIMITATIONS OF FINDING
In this research, the limitation of the data and information finding is to get the easy access
of the information, easy access of the resources, time scheduling and time management,
experties of finding the relevant data and information, statistically analyse the data and
information with the written results, disucssions of the different part of the research.
Limitations are the factors which directly influence on the research project, cost
effectiveness, budget for finding with the honest responses of effective finding,
recommendations and conclusions.

RESEARCH PRESENTATION
PRESENTATION OF THE RESEARCH RESULT
The research result will be present in the form of report which includes the analytical and
statistical results of finding the data and information on the research project. In this
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project of information technology on the banking sector the research result will present in
the two types of data and information like primary and secondary research approach with
the analytical and statistical approach of the data and information used in the research
project with the flow charts and the efficiencies and effectiveness of the data in order to
execute the achievement, implement and development in replacement of the existing or
implement the new one.

CONCLUSIONS OF THE FINDING

The conclusion of my finding is that the research on the information technology on the
banking sector is much more valid and reliable for the current and future prospects of the
banking sector to improve the quality of products and services in shape of secure
environment with the secure system of transactions like the online transactions, web
transactions, ATMs transactions, debit and credit cards transactions, with the efficiencies
and effectiveness of the system to provide the degree of satisfaction to its customers and
the users of the system.

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