Professional Documents
Culture Documents
Monitor storage
facilities
Learner Guide
Contents
What this Learner’s Guide is about ........................................ 1
Plan your learning .................................................................. 2
How will you be assessed? .................................................... 5
Additional resources....................................................................... 45
This
Learner’s
Guide
is
about
the
skills
and
knowledge
required
to
monitor
storage
facilities
in
accordance
with
workplace
requirements
including
determining
site
functions
and
operations,
monitoring
storage
operations
in
accordance
with
workplace
procedures,
and
taking
appropriate
action
in
response
to
identified
discrepancies,
changes
to
storage
requirements,
or
breaches
in
operational
procedures.
The
unit
of
competency
TLIA2607C
Monitor
storage
facilities
is
from
the
Transport
and
Logistics
Training
Package
(TLI07).
It
has
a
number
of
elements
of
competency
that
are
covered
in
this
guide.
These
are:
• Determine
site
functions
and
operations.
• Monitor
storage
operations.
It
is
important
to
plan
your
learning
before
you
start
because
you
may
already
have
some
of
the
knowledge
and
skills
that
are
covered
in
this
Learner’s
Guide.
This
might
be
because:
• you
have
been
working
in
the
industry
for
some
time,
and/or
• you
have
already
completed
training
in
this
area.
Together
with
your
supervisor
or
trainer,
use
the
checklist
on
the
following
pages
to
help
you
plan
your
study
program.
Your
answers
to
the
questions
in
the
checklist
will
help
you
work
out
which
sections
of
this
Learner’s
Guide
you
need
to
complete.
This
Learner’s
Guide
is
written
with
the
idea
that
learning
is
made
more
relevant
when
you,
the
learner,
are
actually
working
in
the
industry.
This
means
that
you
will
have
people
within
your
enterprise
that
can
show
you
things,
discuss
how
things
are
done
and
answer
any
questions
you
have.
Also
you
can
practise
what
you
learn
and
see
how
what
you
learn
is
applied
in
the
enterprise.
If
you
are
working
through
this
Learner’s
Guide
and
have
not
yet
found
a
job
in
the
industry,
you
will
need
to
talk
to
your
trainer
about
doing
work
experience
or
working
and
learning
in
some
sort
of
simulated
workplace.
Assessment
of
this
unit
of
competency
will
include
observation
of
real
or
simulated
work
processes
using
workplace
procedures
and
questioning
on
underpinning
knowledge
and
skills.
It
must
be
demonstrated
in
an
actual
or
simulated
work
situation
under
supervision.
Section 1 Determining
your storage site
functions and
operations
Section outline
Areas
covered
in
this
section
are:
• storage
facility
layout
and
activities
• storage
facility
types
and
risk
factors
• record
management
systems
• storage
separations
and
co-‐storage
applications.
The
types
of
goods
and
materials
that
require
storage
can
be
grouped
as
follows:
• temperature
controlled
goods
• non-‐refrigerated
goods
• refrigerated
goods
• fragile
goods
• perishable
goods
• overseas
export
goods
• dangerous
materials
• hazardous
materials.
There
are
a
variety
of
storage
types
and
devices
available
and
they
include:
• bins
and
binning
systems
• rack
refrigeration,
freezers
and
cold
rooms
• marked
floor
space
storage
• containers
• racks
and
racking
systems
• blocks
and
stacks
• pallets.
The
key
to
efficient
storage
layout
comes
from
good
design
and
workflow
processes.
Walk
around
your
storage
facilities
and
note
the
types
of
groups
that
stored
materials
fall
into.
Consider
any
special
requirements
or
restrictions
involved
with
their
storage.
List the types of goods and materials stored in your facilities.
Select from the list below the type(s) of storage used.
Bins Racks
Containers
There is feedback on this activity at the back of this Learner’s Guide.
Draw
a
diagram
of
your
storage
facility
showing
its
layout.
Show
all
relevant
storage
and
equipment
and
outline
the
workflow
for
storing,
receiving
and
distributing
goods.
There is feedback on this activity at the back of this Learner’s Guide.
What
are
the
activities
that
you
are
involved
with
at
your
storage
facility?
There is feedback on this activity at the back of this Learner’s Guide.
The
types
of
storage
that
are
in
common
use
include:
• bins
and
binning
systems
• rack
refrigeration,
freezers
and
cold
rooms
• marked
floor
space
• containers
• racks
and
racking
systems
• blocks
and
stacks
• pallets.
Figure
2:
Cool
storage
Inspect your work area and list the storage setups you have identified.
Is
your
storage
facility
of
a
single
type
or
does
it
handle
multiple
storage
types?
There is feedback on this activity at the back of this Learner’s Guide.
The
purpose
of
your
storage
facility
will
be
determined
by
the
following
factors:
• physical
storage
types
• groups
and
categories
of
goods
and
materials
• characteristics
of
goods
and
materials.
The
details
of
each
factor
are
listed
below.
The
physical
storage
types
used
will
be
dependent
on
the
categories
and
characteristics
of
the
goods
and
materials
that
require
storage.
In
your
work
area
what
are
the
storage
types
in
use
and
what
purpose
do
they
serve.
There is feedback on this activity at the back of this Learner’s Guide.
Risks
related
to
storage
facilities
vary
and
depend
on
the
types
of
goods
and
materials
stored.
Risks
fall
into
three
groups;
those
related
to:
• the
content
of
the
goods
and
materials
stored
in
the
facility
− hazardous
materials
− dangerous
materials
• the
work
environment
− contamination
of,
or
from
materials
being
handled
− noise
light
and
energy
sources
− stationary
and
moving
machinery,
parts
or
components
− faulty
equipment
− service
lines
− spills,
leakages
and
ruptures
of
goods
and
materials
− dust
and
vapours
− oil
or
water
on
the
floor
− fire
or
explosion
− debris
on
the
floor
• the
physical
storage
of
goods
and
materials
− damaged
packaging
or
pallets
− faulty
racking
− poorly
stacked
pallets.
Look
around
your
work
area
and
determine
what
risks,
there
may
be
for
the
storage
of
goods
and
materials.
Speak
to
work
mates
and
your
supervisor
about
the
risk
issue
and
find
out
what
practices
are
in
place
to
reduce
the
risks
in
your
work
area
to
make
it
safe.
Make
a
list
of
the
risks
you
have
identified
and
discuss
them
with
your
supervisor.
There is feedback on this activity at the back of this Learner’s Guide.
Inventory
lists
are
used
to
track
the
stock
levels
of
goods
and
materials.
Your
organisations
inventory
lists
will
be
accessed
through
the
record
management
system.
The
process
of
accessing
inventory
lists
depends
on
the
system
in
operation.
Figure
7:
Computerised
data
entry
for
an
inventory
list
Figure
8:
Computerised
inventory
list
In your organisation what system of record management is in use?
a) automated
b) manual
c) paper-‐based
d) computerised
e) microfiche
There is feedback on this activity at the back of this Learner’s Guide.
How
products
are
stored
together
or
separately
within
a
single
storage
facility
depends
on
a
number
of
factors
including
material
characteristics
and
compatibility
with
other
products.
State
Government
Regulations
recognising
dangerous
goods
classes,
packaging
groups
and
other
key
characteristics
of
the
product,
will
determine
how
products
will
be
stored.
Co-‐storage
of
goods
allows
you
to
store
products
together
in
shared
storage
facilities.
You
should
consult
your
workplace
procedures
and
any
relevant
polices,
regulations
and
rules
for
the
correct
goods
associations
that
can
be
made.
The
storage
of
different
food
stuffs
in
one
room
is
often
unavoidable
in
retail
markets.
Unfortunately,
when
different
types
of
fruit
and
vegetables
are
stored
together
at
the
same
temperature,
one
foodstuff
is
often
tainted
by
odours
given
off
by
another.
A
second
important
problem
is
that
the
optimum
storage
temperatures
and
relative
humidities
for
different
produce
vary
widely.
If
mixed
storage
cannot
be
avoided,
use
it
only
for
short
periods
(a
few
days
to
one
week)
and
store
only
those
fruit
and
vegetables
that
are
compatible.
Long,
mixed
storage,
periods
should
not
be
used.
If
you
were
storing
fruit
and
vegetables
together
what
problems
could
you
encounter?
There is feedback on this activity at the back of this Learner’s Guide.
Section 2 Monitoring
your storage operations
Section outline
To
effectively
run
a
storage
facility
you
must
always
be
aware
of
goods
movements.
Matching
the
inventory
data
with
freight
and
available
storage
is
a
priority
for
good
management
of
storage
facilities.
If
you
had
a
situation
where
your
storage
facility
had
the
capacity
of
150
items
but
the
incoming
order
indicated
that
170
items
were
on
their
way,
then
there
would
be
a
problem.
It
is
situations
like
this
that
require
you
to
keep
a
close
eye
on
stock
levels
to
maintain
a
smooth
flowing
storage
operation.
Talk
to
your
work
mates
and
your
supervisor
to
find
out
what
processes
are
in
place
to
match
inventory
data
with
goods,
materials
and
available
storage?
Have
there
been
any
situations
where
the
amount
of
available
space
was
insufficient
and
what
was
done
to
remedy
the
situation.
There is feedback on this activity at the back of this Learner’s Guide.
Storage
facilities
needs
to
be
supervised
to
ensure
the
movement
of
personnel
and
goods
and
freight
are
in
accordance
with
your
workplace
procedures.
Supervision
will:
• provide
safety
for
personnel
• ensure
inventory
is
tracked
• ensure
an
efficient
operation
• maintain
the
quality
of
stored
goods
and
materials
• ensure
stock
turnover.
• Tracking
inventory.
• Maintaining
the
quality
of
stored
goods
and
materials.
There is feedback on this activity at the back of this Learner’s Guide.
The
characteristics
of
goods
and
materials
determine
their
safe
and
usable
life.
Monitoring
these
products
will
identify
any
problems
or
concerns
that
arise
and
allow
you
to
act
on
them.
‘One
bad
apple
can
make
the
whole
barrel
go
bad’.
Risk
of
damage
and
contamination
can
lead
to
safety
issues,
especially
if
the
material
is
hazardous
or
dangerous.
For
example,
explosives
and
chemicals
can
have
a
huge
impact
on
safety
and
quality
if
not
monitored
correctly.
Some
characteristics
of
materials
that
require
monitoring
to
maintain
quality
include:
• toxicity
• flammability
• product
state,
whether
the
material
is
a
solid,
a
liquid
or
a
gas
• perishability
as
in
their
usable
life
• fragility
as
these
materials
require
special
storage
considerations.
In
your
storage
facility
name
the
goods
and
materials
that
require
close
monitoring.
Which goods require a quick turn over to maintain their quality?
There is feedback on this activity at the back of this Learner’s Guide.
From
time
to
time
discrepancies
and
changes
will
occur
with
your
storage
requirements
or
to
your
inventory
lists.
The
reasons
will
vary
but
you
must
take
action
to
correct
these
issues
or
the
discrepancy
will
increase,
causing
more
serious
problems
later
on.
Whenever
you
find
a
discrepancy
your
first
task
should
be
to
find
out
what
goods
are
affected
and
how
serious
the
discrepancy
is.
Calculate
the
amount
of
the
discrepancy
and
determine
where
and
why
it
happened.
Then
go
about
correcting
it.
Your
organisation
should
have
in
place
workplace
procedures
to
help
you
deal
with
these
situations.
Always
follow
these
procedures
and
notify
your
supervisor
about
the
situation.
And
always
document
the
actions
you
took
to
correct
the
discrepancy.
To
help
you
sort
out
discrepancies
you
should
consider
the
following
sources
of
information
related
to
goods
and
materials
in
storage.
Information
includes:
• goods
identification
number
and
codes
• manifests,
picking
slips,
merchandise
transfers,
stock
requisitions
and
bar
codes
• supplier
and
client
instructions
• dangerous
goods
declarations
and
material
safety
data
sheets
• emergency
procedures.
Talk
to
your
work
mates
and
your
supervisor
about
how
discrepancies
are
handled
at
your
workplace.
Have
a
look
at
the
records
kept
to
gain
an
understanding
of
what
has
been
done.
If
you
noted
a
discrepancy
with
an
inventory
list,
how
would
you
go
about
sorting
it
out?
There is feedback on this activity at the back of this Learner’s Guide.
The
types
and
characteristics
of
the
goods
and
materials
you
store
will
determine
the
action
you
need
to
take.
Speak
to
your
supervisor
for
a
full
understanding
of
your
obligations
and
requirements
should
a
breach
of
procedures
occur.
Speak
with
your
work
mates
and
your
supervisor
about
breaches
to
operational
procedures
and
how
they
should
be
dealt
with.
Can
you
think
of
a
situation
where
there
was
a
breach
of
procedure
at
your
storage
facility
and
how
it
was
dealt
with?
There is feedback on this activity at the back of this Learner’s Guide.
Records
should
always
be
kept
of
operational
actions
and
investigative
outcomes.
This
is
most
likely
mentioned
in
your
workplace
procedures.
There
are
a
number
of
reasons
for
recording
actions
and
outcomes,
and
they
include:
• recording
what
happened
at
your
operation
• as
a
record
that
can
be
analysed
and
reviewed
at
a
later
date
• to
create
a
database
of
information
so
that
trends
with
operational
problems
can
be
identified
and
addressed.
What
are
the
procedures
in
your
organisation
to
document
operational
actions
and
investigative
outcomes?
There is feedback on this activity at the back of this Learner’s Guide.
Additional
resources
Web
Sites
• Organisations
− Australian
Safety
and
Compensation
Council
http://www.ascc.gov.au/
− Dangerous
Goods
Storage
and
Handling
(Code
of
Practice
No.
27,
2000)
http://www.worksafe.vic.gov.au/wps/wcm/connect/WorkSafe/
Home/Forms+and+Publications/Publications/import_Dangerou
s+Goods+Storage+and+Handling+%28Code+of+Practice+No.27
%2C+2000%29
− International
Maritime
Dangerous
Goods
Code
http://www.imo.org/Safety/mainframe.asp?topic_id=158
− Australian
Radiation
Protection
and
Nuclear
Safety
Agency
http://www.arpansa.gov.au/
− Department
of
Infrastructure,
Transport,
Regional
Development
and
Local
Government
http://www.infrastructure.gov.au/
− ACT
Work
Cover,
Dangerous
Substances
http://www.workcover.act.gov.au/docs/ds.htm
− HACCP
Australia
http://www.haccp.com.au/
− Department
of
Agriculture,
Western
Australia
http://www.agric.wa.gov.au/
Online
documentation
• Organisations
− Transport
requirements
for
chemicals,
Chemlink
Pty
Ltd
http://www.chemlink.com.au/transpor.htm
General
• Organisation
− Inventory
Operations
Consulting
http://www.inventoryops.com/index.htm
− Food
Tech
http://www.foodtechstructures.com/index.html
Training
• Organisation
− Australian
Training
Products
http://www.atpl.net.au/Index.aspx
Feedback on activities
The
responses
provided
in
this
section
are
suggested
responses.
Because
every
workplace
is
different,
your
responses
may
vary
according
to
your
specific
workplace
procedures,
the
equipment
available
and
the
nature
of
the
business.
The
key
to
efficient
storage
layout
comes
from
good
design
and
workflow
processes.
The
factors
that
may
influence
the
workflow
in
your
storage
facility
include:
• regulations
and
workplace
requirements
• goods
and
materials
types
• warehouse
setup,
distribution
and
storage
space
• work
environment
• site
restrictions.
Storage
set
ups
may
be
dedicated
to
a
single
type
of
storage
requirement
or
may
comprise
a
multiple
goods
type
storage
setup.
The
storage
types
you
see
around
your
work
area
will
depend
on
the
categories
and
types
of
goods
and
materials
that
are
stored.
Any
number
of
combinations
of
types,
categories
and
characteristics
could
be
used
to
achieve
the
storage
requirements
you
need.
The
purpose
of
your
storage
facility
will
be
determined
by
the
following
factors:
• physical
storage
types
• groups
and
categories
of
goods
and
materials
• characteristics
of
goods
and
materials.
All systems except the microfiche system can be readily updated.
Co-‐storage
of
goods
allows
you
to
store
products
together
in
shared
storage
facilities.
You
should
consult
your
workplace
procedures
and
any
relevant
polices,
regulations
and
rules
for
the
correct
goods
associations
that
can
be
made.
Storing
fruit
and
vegetables
together
causes
problems.
To
use
mixed
storage
for
short
periods,
you
need
to
understand:
• temperature
needs
• danger
to
tainting
• ethylene
(chemical
hormone
for
ripening
fruits)
sensitivity
of
products
being
stored
to
avoid
incompatibilities.
If
mixed
storage
cannot
be
avoided,
use
it
only
for
short
periods
(a
few
days
to
one
week)
and
store
only
those
fruit
and
vegetables
that
are
compatible.
Long,
mixed
storage,
periods
should
not
be
used.
To
ensure
the
safe
movement
of
personnel,
goods
and
freight
in
accordance
with
your
workplace
procedures,
the
storage
facility
must
be
supervised.
Supervision
will:
• provide
safety
for
personnel
• ensure
inventory
is
tracked
• ensure
an
efficient
operation
• maintain
the
quality
of
stored
goods
and
materials
• ensure
correct
stock
turnover.
Always
try
to
determine
what
goods
are
affected
and
how
serious
the
discrepancy
is.
Calculate
the
size
of
the
discrepancy
and
reasons
for
its
occurrence.
Workplace
procedures
should
help
you
deal
with
these
situations.
Always
follow
these
procedures
and
notify
your
supervisor
of
the
situation,
and
always
document
the
actions
you
took
to
correct
the
discrepancy.