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Version 6.0
Asset Management Guide
January 2014
Dell KACE K1000 Systems Management Appliance Version 6.0, Asset Management Guide
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Contents
1 About managing assets
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1
About managing assets
This section provides an overview of Asset Management on the Dell KACE K1000 Systems
Management Appliance.
Topics in this section:
Manage items throughout their lifecycle. Track software and other items from
procurement to deployment, usage, and end of life. Or, track peripherals such as
printers, network devices, and phones. See Deciding which assets to track on page 7.
Manage software license compliance. Track the licenses you own, as well as the
number of copies of applications installed on devices. See About setting up license
compliance on page 9.
Track data. Track purchase orders (POs) by entering each PO as an asset and linking it
to the items purchased, received, and distributed. See Create license assets on page 12.
Track physical assets. Track physical assets, such as device hardware and software,
as well as other physical assets, such as office furniture. You can track the use of these
items as well as the status of their warranties. See Managing physical assets on page 35.
Track logical assets. Track logical assets, such as geographic locations, cost centers,
departments, vendors, and so on. Logical assets are normally used as the basis for
reporting. For example, logical assets answer questions such as how many devices does
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this department have? and when do the licenses we bought from a software vendor
expire? See Managing logical assets on page 37.
Create and track relationships between assets. Create peer-to-peer and parentchild relationships between assets. These relationships enable you to track assets by PO
(purchase order), location, department, project, and other criteria. See Establishing
relationships between asset fields on page 45.
Item
Asset Component
Inventory Component
Where
information
appears
The type of
information
managed
How the
information is
managed
Inventory information is
automatically generated and
overwritten each time managed
devices report data to the
appliance.
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Item
Asset Component
Inventory Component
How licenses
are tracked
You can import spreadsheet data directly into the Asset Management component. For
instructions, see Importing license data in CSV or TXT files on page 17.
Click Assets.
The Assets page appears.
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To create a custom view that uses the specified search criteria, click the Custom View
tab above the list on the right, then save the view.
The custom view appears in the View By drop-down list. Custom views are userspecific. Users can access their own custom views but they cannot access custom views
created by other users.
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2
Managing license and software
assets
This section describes how to manage license and software assets using the Dell KACE K1000
Systems Management Appliance.
Topics in this section:
Manage license compliance. Track the licenses you own, as well as the number of
copies of applications installed on managed devices. See About setting up license
compliance on page 9.
Track data. Track purchase orders (POs) by entering each PO as an asset and linking
it. See Create license assets on page 12 and Create software assets on page 15.
Create and track relationships between assets. Create peer-to-peer and parentchild relationships among assets. This enables you to track assets by purchase order
(PO), location, department, project, and other criteria. See Establishing relationships
between asset fields on page 45.
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that have been purchased and added to the K1000 appliance. Threshold levels specify the
percentage of license usage that is considered to be at warning or critical levels.
License assets can be associated either with Software tab
applications or Software Catalog applications. License assets
cannot be associated with both types of applications at the same
time.
(Optional) Customize the license asset type. See Customize the license asset type on
page 11.
Create license assets and associate them with applications in the Software Catalog. See
Create license assets on page 12.
Set the threshold levels for license compliance. See Customize license usage warning
thresholds on page 19.
(Optional) Customize the software asset type. See Customize the software asset type on
page 15.
(Optional) Customize the license asset type. See Customize the license asset type on
page 11.
Create software assets and associate them with applications listed under the Software
tab. See Create software assets on page 15.
To create license assets for applications on the Software page,
you first need to create assets for those applications. You do not
need to create assets for applications listed on the Software
Catalog page.
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Create license assets and associate them with applications under the Software tab. See
Create license assets on page 12.
Set the threshold levels for license compliance. See Customize license usage warning
thresholds on page 19.
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In the Name field, type the name of the asset type. The default for this type of asset is
License.
(Optional) In the For License Compliance Reporting section, select the fields to use for
License Compliance. Information from the selected License Mode field appears on the
Dashboard License Compliance widget. See View license compliance and configuration
information on page 20.
In the License Mode Field drop-down list, keep the default as Select Field. This
makes all of the values in the License Mode Field available for License Compliance.
If you have more than one single-select or multiple-select field on the Asset Fields
list, the first field that appears on the list, and all of its values, is used in the License
Compliance widget.
In the License Mode Field drop-down list, select a field, such as License Mode, to
be used for License Compliance. By default, this drop-down list contains a single
field, but you can add fields as needed. If you select a field, such as License Mode as
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11
shown in the following illustration, only the selected field is used for License
Compliance.
In addition, when you select a field, you can choose the values, if any, you want to
ignore in the License Compliance chart. Values that are ignored are listed at usage of
100 percent and displayed in gray.
By default License Mode is the only single- or multiple-select field available, so it is
the only field listed. If you add single- or multiple-select fields on the Asset Fields
table, they appear in this list as well, and they appear on the Asset Detail page when
you add a license asset. However, only the selected field, or the first field on the Asset
Fields list, is used in the License Compliance widget.
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(Optional) To modify the License Mode field or values on the Asset Fields table:
a Click the Edit button at the end of a row:
b Change the field information as needed, then click Save at the end of the row.
c To add a field, click the Add button in the table heading:
then click Save at the end of the row.
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If the Organization component is enabled on your appliance, you can create license assets for
each organization separately.
You can customize license asset types to meet your needs. See
Customize the license asset type on page 11.
Procedure
1
Click Assets. Then in the Choose Action menu on the Assets page, click New >
License.
Click Inventory > Software Catalog, then click the name of an application. Then,
on the Software Catalog Detail page, click Add new license.
Description
Name
License Mode The mode of the license asset. The mode is used in the License
Compliance chart that is displayed on the Dashboard of the
Administrator Console. Values that are marked as ignored on the
Asset Detail page are shown with a usage level of 100 percent.
See:
Customize the license asset type on page 11
View license compliance and configuration information on
page 20
License
Count
Applies to
Cataloged
Software
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Option
Description
Applies to
Software
Approved for
Device
The devices that are approved to use the license. This information
is used in license compliance reporting. For example, if devices
have the application installed, but are not on the list of approved
devices, the devices are listed in the report titled, Unapproved
Software Installation. However, the K1000 appliance does not
enforce license compliance. For example, the appliance does not
prevent applications from being installed on managed devices if a
license is expired or otherwise out of compliance.
For more information about reports, see the K1000 Administrator
Guide.
Product Key,
Unit Cost,
and
Expiration
Date
Additional information about the license. You can modify and edit
the default information, which can be captured for a license Asset
type.
Vendor
The name of the vendor asset you want to associate with the
application. The Vendor drop-down list is empty unless you have
added a vendor asset. To search for a vendor, begin typing in the
list.
Purchase
Order
Number
Purchase
Date
The date the license was obtained. Click in the field, then select a
date on the calendar.
Notes
License Text
Custom
Fields
Click Save.
The new asset appears on the Assets page. The License Count number does not change
until you update the asset. However, the number in the Installed column changes when
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managed devices that have the software installed check in to the appliance. This enables
you to track the number of licenses that have been purchased and installed.
b Change the field information as needed, then click Save at the end of the row.
c To add a field, click the Add button in the table heading:
then click Save at the end of the row.
d To change the order of fields, click the Reorder button at the end of the row:
e To remove a field, click the Delete button:
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15
If the Organization component is enabled on your appliance, you can create software assets
for each organization separately.
Click Assets.
The Assets page appears.
Click Save.
The new asset appears on the Assets page.
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Records are created if the Primary Key value does not match an existing value.
Records are updated if the Primary Key value matches an existing value.
Records are flagged as duplicates if multiple records for the Asset Type match the
value of the CSV field chosen as the Primary Key OR if multiple records match the
associated asset. Duplicate records are not imported.
Do all columns have equivalent Types in Assets > Asset Import? For example, you
can import specific vendors that do not already exist in the Asset Management
component, but you must already have a Vendors Type.
Is the data clean? For example, do any columns contain commas within the data?
Define the basic fields for your assets. See Create software assets on page 15.
Decide what field or fields to use for the primary key (PK) for the imported assets.
Primary Keys are the fields, or combinations of fields, used as unique
identifiers for assets being imported. When assets are imported, the
appliance uses Primary Keys to determine whether to update an
existing record or create a record. You can select one field, or a
combination of fields, as the PK.
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Procedure
1
If the CSV file contains a header row, select the File Header Row check box, then click
Next.
The Asset Type Selection page appears.
In the Asset Type drop-down list, select License, then click Next.
The Mapping page appears.
In the CSV Fields drop-down list, select the fields that correspond to the appliance Asset
Fields. The exact fields depend on the contents of your CSV file. For the example in this
section, use the following values:
a For Asset Name (Text), select Name.
b For License Count, select Seats.
c For Applies to Software, select Software.
d For Vendor, select Vendor.
e For Purchase Order Number, select PO #, and select the PK (primary key) check
box next to the field.
Primary Keys are the fields, or combinations of fields, used as unique
identifiers for assets being imported. When assets are imported, the
appliance uses Primary Keys to determine whether to update an
existing record or create a record. You can select one field, or a
combination of fields, as the PK.
f
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Click Settings.
The Control Panel appears.
In the Warning Threshold and Critical Threshold fields, enter new values. The default
Warning Threshold is 90. The default Critical Threshold is 100.
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19
Click Home.
Software compliance information appears in the License Compliance widget.
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Color
Description
Red
Orange
Green
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The Software License Configuration widget displays the percentage of software licenses
that are categorized as unit licenses, site licenses, and other license modes.
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3
Using software metering
This section explains how to manage software metering information using the Dell KACE
K1000 Systems Management Appliance.
Topics in this section:
Disabling metering for Software Catalog applications and managed devices on page 33
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information than Classic Metering, replaced Classic Metering in the 6.0 release. Classic
Metering is no longer available in version 6.0 and higher.
Version information
Number of installations
For additional information, see Viewing Software Catalog metering information on page 31.
Mac: On Mac devices, the metering script identifies process events asynchronously
using NSWorkspace notification center.
Information, including the application filename, version, and file size are compared to the
information in the Software Catalog to identify the application.
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Apply the built-in label, MeteredDevices, to your devices. This label has the metering
option enabled. See the K1000 Administrator Guide.
Create a manual label for metering and apply it to devices. See Enable metering on
devices using manual labels.
Create a Smart Label for metering (applied to devices automatically). See Enable
metering on devices using Smart Labels on page 27.
To enable metering on managed devices, you can use manual
labels or Smart Labels, but you must use labels. Metering can be
enabled at the label level only; metering cannot be enabled in the
settings of individual devices.
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Description
Name
Description
Alternate Location
Login
Password
Restrict Label Usage To
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Allow Application
Control
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Option
Description
Label Group
Click Save.
The Labels page appears, and the new label appears on the list. The metering icon
appears in the metering column next to the label:
Description
Metering is enabled on the device, and the K1000 Agent is scheduled to
report metering information for Software Catalog applications that also
have metering enabled. See Enabling and configuring metering for devices
and applications on page 25.
It might take as long as 24 hours for the appliance to display metering
information in the Administrator Console, depending on the metering
interval. To change the metering interval, see Configure options for
metering Software Catalog applications on page 30.
Metering is scheduled to begin. This icon appears when the metering label
is applied to a device, but that device has not yet reported metering
information to the appliance. If the metering label has been applied to
devices running Linux or other operating systems that are not supported,
metering icons are not displayed.
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information. Metering is enabled for devices that match the Smart Label criteria only after
devices check in to the appliance and the Smart Label is applied.
Procedure
1
In the Choose Action menu, select New > Device Smart Label.
The appliance displays the Create Smart Label criteria.
To add a subset of rules, select AND or OR from the operator drop-down list at the
right of the Smart Label criteria, then click Add Group.
Click Test Smart Label. Items that match the specified criteria are displayed.
Adjust the criteria as needed until the results are what you expect.
Select the Metering Enabled check box below the Smart Label criteria.
Select an existing label to associate with the Smart Label. Type in the Choose label
field to search for existing labels.
Enter a new name for the Smart Label in the Choose label field, then press Enter or
Return.
Press Enter or Return after you enter a new Smart Label name to
move the text from the search field to the label field.
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Click Create.
When managed devices connect to the appliance, the Smart Label is applied if the
devices match the specified criteria. When the label is applied to a device, one of the
following metering icons appears next to the device name on the Devices list:
Icon
Description
Metering is enabled on the device, and the K1000 Agent is scheduled to
report metering information for Software Catalog applications that also
have metering enabled. See Enabling and configuring metering for devices
and applications on page 25.
It might take as long as 24 hours for the appliance to display metering
information in the Administrator Console, depending on the metering
interval. To change the metering interval, see Configure options for
metering Software Catalog applications on page 30.
Metering is scheduled to begin. This icon appears when the metering label
is applied to a device, but that device has not yet reported metering
information to the appliance. If the metering label has been applied to
devices running Linux or other operating systems that are not supported,
metering icons are not displayed.
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Procedure
1
30
If the Organization component is not enabled on your appliance, click Settings >
Communication Settings. The Communication Settings page appears.
Description
Inventory
Metering
Catalog
Inventory
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Click Save.
The Software Catalog detail page. See View metering information on the Software
Catalog Detail page.
The device detail page. See View metering information on the device detail page.
Metering information is available only if metering is enabled for
devices and applications. For information, see Enabling and
configuring metering for devices and applications on page 25.
(Optional) Click the metering column header to sort the list by applications that are
metered: .
Description
Versions or
Applications Installed
File Name
Product Name
Version
Language
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Column name
Installed
Description
The number of managed devices that have the application
installed. Click a number to view device information.
Metering
Last Day
Click Inventory.
The Devices page appears.
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In the Software section, click Metered Software to expand the panel. Information in
this section includes:
Column name
Description
Application
Version
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Column name
Description
Hours used
Launches
Last Launch
The date and time of the most recent launch in the past
seven days.
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4
Managing physical and logical
assets
This section explains how to work with physical and logical assets on the Dell KACE K1000
Systems Management Appliance.
Topics in this section:
In the Name field, enter a descriptive name for the asset, such as Printer.
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Click Save at the end of the row, then click Save at the bottom of the page.
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Establish relationships between logical assets and use them in reports. For example,
geographical relationships or the relationships of business entities.
You can also add custom logical assets, such as support contracts, to track additional
metadata about those objects.
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Adding and customizing asset types
and maintaining asset information
This section explains how to add or customize asset types Dell KACE K1000 Systems
Management Appliance. It also describes how to maintain real-time information on assets by
scanning your network at regularly scheduled intervals.
Topics in this section:
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Description
Name
Select Values
Default
Required
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Item
Description
Type
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Item
Description
Multiselect
Click Save at the end of the row, then click Save at the bottom of the page.
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Procedure
1
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10 In the Mapped Inventory Field drop-down list, change the value to BIOS Serial
Number.
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Parent-child, such as a cost center and the devices associated with it.
The following example shows how to make a parent-child relationship with locations by
adding a field to the location asset type.
Click Save at the end of the row, then click Save at the bottom of the page.
When you open a location asset, the Parent Relationship field is shown on the Asset
Detail page.
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Click Assets.
The Assets page appears.
(Optional) In the View By drop-down list, which appears above the table on the right,
select Asset Type > Location.
The view is restricted to location assets.
If the highest level (parent level) location asset does not exist, create it:
a In the Choose Action menu, select New > Location.
The Location Asset Detail page appears.
b Enter the name for the new field. For example, Western Division.
c Leave the Parent Location Unassigned, then click Save.
The Assets page appears.
The Parent Location field is a user-created custom field. For
instructions on creating this field, see Example: Add fields to the
location asset type on page 45.
If the second-level asset exists, select it. If the second-level asset does not exist, create it:
a Click New next to the Choose Action menu.
The Location Asset Detail page appears.
b Enter the name for the new asset. For example, San Jose.
c For this example, select Western Division for the Parent Location. If you have
many location assets, enter the first characters in the Filter field to limit the choices
available in the Parent Location field.
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Click Save.
Create additional location assets as needed. For example, you could create location
assets for each building on a campus or each rack in a data center.
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In the Choose Action menu, select Delete, then click Yes to confirm.
The asset type is deleted. Assets based on the asset type are also deleted. Assets that
point to the deleted asset type are reset to point to no asset, and a change is logged in the
other asset stating that the related asset has been deleted.
Whichever method you choose, use it consistently to ensure that no data is lost.
If the primary key matches an existing record, the Asset Management component
compares the data and updates the existing record.
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Software Compliance Simple: License counts, such as those found on the Assets
list.
Software License Compliance Complete: A list of software and devices that are
impacted by each license.
In addition, you can create your own reports. See the K1000 Administrator Guide.
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