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08/08/2015

GoibiboEticket

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SVRTOURSAndTRAVELS(APPLEIBUSTRAVELS)

Bangalore

Hyderabad

Sunday,Aug.9th,2015

ConfirmedOperatorPNRNo.APPL480303SVR2115A

MrsShabnamAra

SVRTOURSAnd
TRAVELS(APPLEIBUS
TRAVELS)

U27

22:00hrs

A/CSleeper(2+1)

SeatNumber

Departuretime

SilkBoardCircletowardsMarathahalli,
InFrontofSriKrishnaBhavanHotel,
Ph.41242435,41242262,22252299,
41485097,7483288999
SilkBoardJunction
BoardingPoint

BookingDate

From

To

BookingID

08Aug.

Bangalore

Hyderabad

GOBUSe03061439046122
TotalFareRs.1290/

TermsandConditions
1. Goibibo.comisONLYabusticketagentanddoesnotoperatebus
servicesofitsown.Weprovideinformationingoodfaithtohelp
passengerstomakeaninformeddecisionsuchascomprehensive
choiceofbusoperators,departuretimes,pricesandotherrequired
informationtocustomers.Weadviceourcustomerstochoosethose
busservicetheyfeelcomfortablewith.
2. Ourresponsibilitiesincludes
a. Issuingavalidticket(aticketthatwillbeacceptedbythebus
operator)foritsnetworkofbusoperators.
b. Providingrefundandsupportintheeventofcancellation
c. Providingcustomersupportandinformationincaseofanydelays
/inconvenience
3. Ourresponsibilitiesdoesnotincludes,howeverwedoourbestto
providebestavailableservices.
a. Thebusoperator'sbusnotdeparting/reachingontime.
b. Thebusoperator'semployeesbeingrude
c. Thebusoperator'sbusseatsetcnotbeinguptothecustomer's
expectation.
d. Thebusoperatorcancelingthetripduetounavoidablereasons.
e. Thebaggageofthecustomergettinglost/stolen/damaged.
f. Thebusoperatorchangingacustomer'sseatatthelastminute
toaccommodatealady/child.
g. Thecustomerwaitingatthewrongboardingpoint(pleasecallthe
busoperatortofindouttheexactboardingpointifyouarenota
regulartraveleronthatparticularbus).
h. Thebusoperatorchangingtheboardingpointand/orusingapick
upvehicleattheboardingpointtotakecustomerstothebus
departurepoint.
4. Thedeparturetimeanddurationmentionedontheticketisonly
tentativetimings.Howeverthebuswillnotleavethesourcebeforethe
timethatismentionedontheticket.
5. Passengersarerequiredtofurnishthefollowingatthetimeof
boardingthebus:
a. AValidcopyofticket(MTicketORprintoutoftheticket).
b. AvalididentityproofFailingtodoso,theymaynotbeallowedto
boardthebus.
6. Changeofbus:Incasethebusoperatorchangesthetypeofbusdue
tosomereason,Goibibowillrefundthedifferentialamounttothe
customeruponbeingintimatedbythecustomersin24hoursofthe
journey.

7. Cancellation
a. Ifyouwishtocancel
i. Pleasevisit24x7goCareSupportatwww.goibibo.com/supportor
writetousatbus@goibibo.com
b. Intheeventofbuscancellation
i. Pleasevisit24x7goCareSupportItisFASTERtoWRITETOUS.
TotellusyourIssuegotowww.goibibo.com/supportforalternate
arrangements(ifavailable)orforrefunds.
8. Aticketwillbeconsidered'booked'aslongastheticketshowsuponthe
confirmationpageofwww.goibibo.comevenincasethecaseofbooking
confirmationemailandsmsgetsdelayedorfailsbecauseoftechnical
reasonsorasaresultofincorrectemailID/phonenumberprovidedby
theuseretc.
9. Grievancesandclaimsrelatedtothebusjourneyshouldbereportedto
Goibibosupportteamwithin10daysofyourtraveldate.
10. CancellationpolicymentionedonwebsiteORonticketisoftravelsand
doesnotdecidedbyGoibibo.Goibibodoesnotlevyanycancellation
charges.Servicechargewillberefunded,ifcollected.
11. ForanyinsurancerelatedquerypleasecallICICILombarddirectly@
18002666(Tollfree).YouwillreceiveoneSMS&emailstatingpolicy
detailsshortlyafterticketpurchase.Pleasekeepyourpolicynumber
handywhilecallingthem.
12. Thisisticketcuminvoice.
13. CancellationPolicy

TimeBeforeDeparture

Cancellation
Charges

After04:30PMonAug09

Rs.1290

Between01:30PMonAug0904:30PMon
Aug09

Rs.645

Till01:30PMonAug09

Rs.129

Note:Theabovementionedpolicyisbusoperator'scancellationpolicy.
Goibibodoesnotlevyanycancellationchargesonitsown.(Cancellation
chargesshownabovedoesnotincludedibiboservicefeesorpromocode
discountifusedatthetimeofbooking).

Forothertermsandconditionspleasevisithttps://www.goibibo.com/termsandconditions/

https://www.goibibo.com/bus/eticket/RBNBBJ78P8/GOBUSe03061439046122/00/

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