Professional Documents
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Journey > Fare > Time > Personal details > Payment > Confirmation
Thank you for booking with Eurotunnel. Please read and make note of your travel details below.
IMPORTANT: The card used for payment must be presented by the cardholder on
arrival at Check-In. 'E-cards' are not accepted.
Great news! You can now view or amend your booking online. Simply visit www.eurotunnel.com and quote your reference
number and following password below.
Simply call our Contact Centre. Our agents will advise you.
Fare description
Standard Fare
price includes vehicle and all passengers
valid for booked departure time* only
amendments are subject to conditions and charges
non refundable
*Please keep to your booked departure time if you want to be assured of a fast crossing.
However, we do recognise that it is not always possible to plan your arrival time at Check-In accurately. So, if you arrive at
Check-In within 2 hours of your booked departure time, we will, at no extra charge, transfer you to a space on the next
available shuttle. Your booking will not be transferable if you arrive at Check-In more than 24 hours after the booked departure
time.
However, please note that this could be quite a long wait if we are very busy.
When to check-in
You should arrive at Check-In at least 30 minutes before your booked departure
time on both the outward and inward legs of your journey. If you would like to shop
or eat before your travel, it is best to arrive a little earlier (but please do not arrive
any more than 2 hours before departure time).
If you arrive either earlier or later it may be possible subject to availability to travel To find out how to use Self Check-
on a different departure. Dependant on your fare type, an additional amount may In and to view the online
In and to view the online
be payable. Please refer to the Ticket Terms for details. demonstration, click here.
For safety reasons, if any drivers and/or passengers have a limited mobility or use
a wheelchair, we ask that you inform us when you check-in.
There are certain security requirements with which you will be expected to comply
before being able to travel with Eurotunnel. This may include being searched by any
Competent Authority.
Rules for the Carriage of Firearms and Ammunition
Rules for the Carriage of Reserve Fuel Containers