TOPIC: Employee Relations in Non Unionized Environment UNION AVOIDANCE STRATEGIES Union avoidance can only be achieved through diligence along with attention to the desires and sentiments of employees. Management should periodically audit their work force to determine whether relations with its employees remain strong or whether problems exist that may make employees receptive to union organizing. 1. Management Commitment A Company subtly showed its commitment to non-unionism in all its proactive, progressive policies and practices, though not necessarily proclaimed this in a written policy 2. Rigid recruitment and selection process Hard skills the depth and breath of his knowledge and skills for the job applied for Soft skills how he would perform his job *also considered behavioral aspect, personal value system or ideological learnings of candidate and his background w/ high socialistic tendencies 3. Meeting peoples needs Pay scales and benefits in companies highly responsive to their employees needs are always higher than the average in the industry or community. Employees innate desire for advancement and recognition are satisfactorily met through a well-planned career pathing, recognition awards, and promotion systems. 4. Effective Communication The employees who are most difficult to unionize are those who are best informed Effective channels of communication adopted by non-unionized companies (aside from bulletin boards, as well as personal greetings during birthdays and other special occasions) are regular weekly or monthly dialogues, open door, and opinion surveys 5. Supervisory Training Supervisor is the mirror of management. What he does commit to employees, binds management under the agency-principal principle. 6. Effective complaints machinery It addresses grievances of employees. It is effective if the company provides clear steps for initiating a complaint and timeliness in resolving issues or decision making. A
good complaints machinery will
Provide an outlet for pent-up employee frustrations Settle disputes at an early date at the lowest level Formalize a dispute so that everyone recognizes the real issues, thereby avoiding damaging rumors. Provide upward communication from the rank and file to top management
Disclose where disputes or complaints are most prevalent
7. A Code of Conduct administered consistently
The Code or Rules and Regulations or whatever one would call it must be positive in its approach. Where penalty is provided, it must be commensurate to the breach committed and with the objective of reforming rather than punishing the offender 8. Training and Development While training programs are needed to qualify workers for higher responsibilities and multi-skill assignments, they also provide hard evidence to employees that management is interested in helping them improve their status. 9. Company Early Warning System This early warning system scans the environment and tries to spot the following warning signs: Significant increase in the number of complaints/grievances Employees informal groupings include individuals not normally associating with each other. Increasing number of policy inquiries on pay, benefits, and discipline Employees gather in work areas they do not normally visit Argumentative questions asked in meetings Exit interviews indicating people trying to escape unpleasant environment Graffiti which directs humorous hostility towards organization, management or supervision A number of overqualified people applying for jobs in the company